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Syclo Mobile Apps Pedro Tembe, Presales Solutions Specialist - Enterprise Mobility SAP Africa

June 2012

© 2011 SAP AG. All rights reserved. 2 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP to Acquire Syclo*

“With this acquisition, SAP adds momentum to our already powerful mobile portfolio, advancing our vision and leadership while accelerating our mobile apps. Syclo brings both domain-savvy expertise and industry-leading solutions, as recognized by customers and analysts. This will drive innovation and mobility in the workplace.” Sanjay Poonen, President, Global Solutions, SAP

*Expect to close Q2 2012

Mobility is a pillar of SAP’s growth and innovation strategy. The acquisition of Syclo adds mobile technology and applications expertise that will speed up the development of new field service and mobile asset management solutions for SAP customers: • The addition of Syclo’s expertise in building and selling mobile solutions in industries such as,

utilities, oil & gas, life sciences and manufacturing will immediately enhance SAP’s offerings and accelerate the adoption and deployment of new field service and mobile asset management solutions on the Sybase Unwired Platform, SAP’s infrastructure for developing and managing mobile apps.

• The companies are a solid technology fit as Syclo offers pre-configured versions of its apps that integrate into SAP ERP and CRM systems, thus adding additional value to customers’ SAP investment.

http://www.syclo.com/sap-faq

Slide 2



About Syclo

FOCUS 170+ employee company exclusively focused on mobility for over a decade Deep industry & business process knowledge in industries such as :

Utilities, Oil & Gas, Life Sciences , Manufacturing and many others Over 600 Customers in 39 countries SAP’s Mobile Co-Innovation Solution for EAM and CRM Field Service FLEXIBILITY Any ERP system, network, device or peripheral, optimized for SAP, Maximo Custom-tailored development, configuration and deployment approach PRODUCTS & TECHNOLOGY Leading development, implementation and management tools Highly configurable and extensible application approach Support for Sybase Unwired Platform (SUP) Regarded by analysts as leader and best-in-class in the category COMPLETE SOLUTION ORIENTATION Unmatched integration expertise to complex systems Far-reaching and diverse partner ecosystem World-class services team Expert technical support

Slide 3


Magic Quadrant for Mobile Application Development Platforms

Syclo Positioned as Leader

In a separate Gartner research report on “Critical Capabilities for Mobile Application Development Platforms”, Syclo received the highest score of 3.9 for the B2E (business-to-employee) use case as well as having an “excellent” product viability assessment rating.

© 2012 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner’s research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner’s Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see “Guiding Principles on Independence and Objectivity” on its website, http://www.gartner.com/technology/about/ ombudsman/omb_guide2.jsp.

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16+ Years of Mobile Expertise Delivers Projects Not Pilots

Slide 5

EBS Partnership Agreement Executed

March 2009

20 Customers Acquire Software For

Additional Projects


Syclo Solution Overview: SMART Complex Mobile Applications Suite

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Asset Management •Work Orders •CATS - Time & Attendance

•Notifications on-the-spot •Measurement Documents

Material Management

•Cycle Counts •Goods Issues •Stock Transfers •Goods Receipt

Field Service •Service Orders •Customer data •Territory data •Entitlements •Vehicle Inventory

Utilities EAM & CRM

•Work Orders •Inspections •Surveys •Crew reporting •Meter operations •Operator rounds

Condition Monitoring

•Fast Rounds & Readings

•Measurement Docs •Integration to Data Historian

•Safety Warnings

Examples •Sales & Distribution •Proof of Delivery •Consignment Inventory •Inspections •Sample Tracking •Track and Trace

CUSTOM Complex Apps

SMART Sales Manager

Account Management

•Activity Management •Opportunity Management •Lead Management •Contact Management

Approval Management

•Expenses & Invoices •Leave, Travel, and Vacation

•Purchase & Service Orders

•Timesheets

© 2011 SAP AG. All rights reserved. 7 This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement Slide 7

Syclo Industry Solutions

Utilities Oil & Gas

Chemical

Manufacturing

Public Sector

Water/WasteWater

Food & Beverage

Mining & Mill

Engineering

Pharmaceuticals

Transportation Aerospace & Defense

Telecommunications Facilities

Retail

Slide 7


Mobile Asset Management/Mobile Asset Management for Utilities by Syclo

Work Manager for SAP® ERP lets you quickly dispatch work orders and notifications to your mobile employees. The app gives them real-time access to asset history and details, and allows them to start, hold, transfer, create and complete work orders right on the mobile device. This co-innovated product has been implemented at customers such as:

• National Grid

• First Energy

• US Sugar

• Baker Hughes

• Axtel

Key Functions

• Work Order Management • Access to asset location, repair history, work order

details, materials needed • CATS - Time & Attendance • Measurement Documents • Guided Workflow • Prompt TECO (close) and Data Completion • Capture all touches in SAP® ERP • Create Notifications on-the-spot • PM and CS support

Specifications

Dependencies SAP ERP, IS-U

Device OS iOS, Blackberry, Windows Mobile, Win32, Android

Supported Mode Online and Offline

Delivered by Syclo

Industry Focus

Utilities Oil & Gas

Chemical

Manufacturing

Public Sector

Water/WasteWater

Food & Beverage

Mining & Mill

Engineering

Pharmaceuticals

Transportation

Aerospace & Defense

Telecommunications

Facilities

Retail

• PG&E

• RhienEnergie

• AstraZeneca

• BP

Slide 8


Mobile CRM Field Service Management by Syclo

Service Manager works with SAP® CRM and SAP® ERP to dispatch and manage service requests in the field. The application lets your field staff capture and access real-time data like equipment lists, warranties, entitlements, service histories and inventory levels right at the customer’s location. This co-innovated product has been implemented at customers such as:

• Honeywell

• CareFusion

• Sharp Electronics

• Axtel

Key Functions

• Manage service orders and create confirmations • View, look up, update and transmit • Record status, materials, problems, actions, expenses, customer signatures and more • View all relevant customer data • Equipment/Install Base listings • Entitlements • Contract/Service History • Vehicle Stock Management • Transfer Inventory, Stock Transfer Order/Fetch/Receipts, External Stock Search

Specifications

Dependencies SAP CRM or CS

Device OS iOS, Blackberry, Windows Mobile, Win32, Android

Supported Mode Online and Offline

Delivered by Syclo

Industry Focus

Utilities Oil & Gas

Chemical

Manufacturing

Public Sector

Water/WasteWater

Food & Beverage

Mining & Mill

Engineering

Pharmaceuticals

Transportation

Aerospace & Defense

Telecommunications

Facilities

Retail

Slide 9


Syclo-SAP Solution Framework

Slide 10

Syclo’s mobile solutions fully support the Sybase Unwired Platform strategy and architecture, ensuring that the solution you deploy today will be fully supported, upgradeable and complementary to your future SAP mobility initiatives. Customers get an integrated architecture that leverages Syclo’s award-winning configuration toolset, cross-platform deployment capabilities and high-performance integration with the SAP Business Suite — while standardizing on the Sybase Unwired Platform as the underlying platform.

Source: http://sap.syclo.com/Syclo-Partnership

http://sap.syclo.com/Syclo-Partnership





Win32/Tablet layout

11


iPad

12


More info: http://www.syclo.com/sap-faq

FAQs, Product Briefs, Demos & Videos

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Conclusion

• Enterprise Mobility is a key pillar of SAP’s Strategy.

• Sybase Unwired Platform (SUP) is SAP’s strategic platform providing development tools for SAP, partners, and customers to rapidly build mobile applications.

• The Syclo SMART Work Manager offer a mobile work order management solution with out-of-box integration to SAP Enterprise Asset Management (SAP EAM).

Slide 14

Thank You! Pedro Tembe Presales Specialist: Mobility

SAP South Africa (Pty) Ltd Woodmead Drive Johannesburg 2184 South Africa [email protected]