Introducing electrical distribution Installed Base Services with a global reach

Peace of mind throughout your installation’s lifecycle

Why services are vital for your installed base

How can you cut costs and improve performance at the same time? When it comes to your electrical distribution infrastructure, the answer is straightforward – get professional expertise.

Installed Base Services from Schneider ElectricTM enable you to achieve your goals. Whether you’re preparing to install brand new equipment, looking to extend the life of an existing installation, or planning to decommission an outdated facility, we have the experience and the service specialists to support you.

Doing business in today’s economic environment is challenging enough. Let us handle your electrical distribution installation for your peace of mind.

When it comes to your electrical distribution installation, we can help you:> Increase productivity, reliability,

and safety

> Mitigate risk and limit downtime

> Keep equipment up to date and extend

its lifespan

> Cut costs and increase savings

> Improve your return on investment

“We needed to improve our installation’s performance and ROI. Schneider Electric helped us.”

Comprehensive Installed Base Services from Schneider Electric

Your electrical distribution equipment

Greater productivity, reliability, and safety

Comprehensive Installed Base Services

Maintenance ServicesContracts

Technical Training

On-demand Maintenance

Modernisation

End of Life

InstallationAssessment

Installation &Commissioning

Peace of mind for every stage of the lifecycle

Installation & commissioning optimises your equipment from day one

“We started up our installation the right way, the first time, with the help of a services specialist.”

Precision, proven tools and procedures, expert knowledge, and experience – that’s what it takes to start up an electrical distribution installation the right way. Without these, you increase the risk of start-up delays and premature equipment failure.

Schneider Electric installation & commissioning services were created specifically to improve the launch phase of MV/LV electrical distribution installations. We give you an extra level of assurance that your equipment will function optimally after start-up and we offer expert advice on how to keep it running for a long time.

Airbus, AUDI, Daimler, Opel, Volkswagen...

EDF, EnBW, E.ON, RWE, Vattenfall...

Dow, Shell, Total...

Selected customer references

ArcelorMittal , SNIM (Mauritania)...

EURIWARE... Syndicat interdépartemen-tal pour l’assainissement de l’agglomération parisienne (SIAAP)...

Aéroports de Paris...

Your needs> Efficient project management> Reliable installation performance> Professional advice> Visibility of interventions

Our offer> On-site field services> On-site testing and commissioning tools and procedures> Engineering expertise> Diagnosis of existing legacy electrical distribution installation

Your benefits> Reduced risk of delays > Reduced risk of premature failure> On-site recommendations for set-up, operation, and maintenance> Traceability of Schneider Electric interventions

Technical training turns knowledge into reliable power

“My team competencies are always at the peak of technical expertise and safety.”

Having well-trained employees is key to the long-term health of your electrical distribution equipment. But training them – and keeping their knowledge current – can be challenging.

Schneider Electric, The Global Specialist in Energy Management, has the experience, the highly skilled educators, and the capability to create training programmes flexible enough to fit your needs. Whether your employees need to acquire new skills or to refresh deepen existing competencies, we have an option to suit them.

Automotive, Coop-er-Standard, Fau-recia, PSA, Renault...

Alstom, Chevron, Dalkia France, INEO...

Storengy, Total, Trapil...

Alcan, Arkema, Creusot Forge, ERAMET, Sanofi Chimie...

Aéroports de Paris, the French National Center for Scientific Research (CNRS)...

Lyonnaise des Eaux, Saur Group, Syndicat interdépartemental pour l’assainissement de l’agglomération parisienne (SIAAP), Westfalia Separator...

Auchan, Knauf Insulation, RATP Group...

Your needs> Well-trained employees (with varied expertise) > Improved safety in the work environment> The ability to fine-tune your equipment> Flexible, tailored training solutions

Our offer> More than 100 training programmes covering a variety

of subjects, including: safety & risk prevention, technical fundamentals, design, operation & maintenance, and others

> Training programmes tailored to your specific needs> Trainers who are specialists in technical fields as well as

experienced educators> Practical training so your personnel get hands-on experience

with full-sized equipment> Dedicated training centres> Distance learning (e-learning) with the option of tutoring

Your benefits> Optimisation of team competencies in terms of technical

skills and safety> Enhanced installation performance> Training programmes customised for your needs

Selected customer references

On-demand maintenance achieves the highest level of performance

“We significantly reduced downtime and cut costs thanks to on-demand maintenance.”

Keeping your MV/LV equipment performing optimally is a challenge. You need to adopt the right best practices and minimise downtime, while working with limited budgetary and maintenance resources.

Our on-demand maintenance services make your work simpler. Maintenance gives you access to experienced field-service engineers with proven procedures and tools to fix, prevent, and predict problems with your installations, reducing downtime and keeping your assets in top form. You can also set up best practices tailored to each individual installation.

We offer diagnosis of current issues along with concise, easy-to-understand recommendations and solutions. There’s also a spare parts service with product guarantees, fast delivery of reliable replacement parts, and stock recommendations (upon request).

Audi, Daimler, Opel, PSA, Volkswagen...

EDF, EnBW, E-ON, Eskom, RWE, Singapore PowerGrid, Vattenfall...

Dow, Shell, Total, Q-Chem...

Arcelor, Lafarge, Vattenfall...

EURIWARE, France Telecom, Sparkassen Informatik...

Degremont, Syndicat interdépartemental pour l’assainissement de l’agglomération parisienne (SIAAP)...

Aéroports de Paris, RCCC...

Your needs> Set up of maintenance best practices> Reduction of downtime and restart time> Assurance of compliance with safety and other regulations

Our offer> Corrective, preventive, or predictive maintenance> Diagnosis> Spare parts

Your benefits> Troubleshooting and repair in case of failure> Cost savings> Reduced downtime and restart time> Compliance with safety regulations> Improvement of installation safety, availability, reliability,

and quality> Expert recommendations

Selected customer references

Modernisation gives an extended installation lifetime

“I extended the lifetime of my switchgear by more than 50%.”

Installing new electrical distribution equipment involves a major financial commitment, so it makes sense to get the best use out of your installed base. Ageing, outdated equipment can be modernised, dramatically improving its performance and lifetime, as well as achieving compliance with current regulations.

With the ECOFITTM solution from Schneider Electric, you get a cost-effective means of updating your installed base. Whether it requires retrofit, retrofill, or replacement of ageing equipment, we can help you save time and money. More than 18,000 ECOFIT modernisations have already been performed, all over the world, on equipment from many different manufacturers.

Renault... Belchatow, EDF, Electrabel, RWE...

Exxon, GASCO, PDVSA, Petroplus, Shell, Statoil, Total...

ArcelorMittal, CODELCO, Eramet...

Citibank, IBM...Veolia...

Your needs> Longer equipment life time and improved performance> Optimised upgrade costs> Compliance with current regulations

Our offer> Retrofit, retrofill, or replacement of ageing equipment

(Schneider Electric legacy or non-legacy), such as MV or LV circuit breakers, protection relays, and so on

> Switchboard enhancement that’s cost effective and compliant with the latest regulations and technology

Your benefits> Switchgear lifetime extension by more than 50%> Enhancement of availability and operational reliability > Optimisation of service and infrastructure costs by up to 30 to 70%> Compliance with evolving industry standards and legislation> Improved safety for personnel and equipment> Reduced maintenance costs > Time and money saved with minimal downtime

Selected customer references

Recycle and recover outdated equipment with end-of-life services

“Protecting the environment is a key priority for me and my company.”

ERDF... INEO, Veolia... Arkema, Tetra Pak, Unilever...

As electrical distribution equipment approaches the end of its lifetime, you need to plan accordingly. Environmental regulations are increasingly stringent and it’s important to dispose of outdated equipment in a way that’s both green and transparent.

We offer a turnkey solution for processing your old electrical equipment and recovering toxic substances and persistent organic pollutants such as SF6 gas and polychlorinated biphenyls (PCBs). You get traceability and the peace of mind that your legal and environmental obligations have been met.

Your needs> Managed waste disposal > Compliance with regulations

Our offer> A transparent recycling and recovery solution that’s compliant

with legal and environmental regulations> Recovery of environmentally regulated substances such

as SF6 and PCBs

Your benefits> Full environmental and legal compliance> Legal documentation and traceability with destruction certificate> Intervention warranty

10 tonnes of CO2is the emissions equivalent for the average circuit-breaker switchgear containing SF6

Selected customer references

Installation assessment offers a best-in-class technical evaluation

“Now we have a roadmap to improve our site’s safety, reliability, and performance.”

Denso, Ducati, Faurecia, Jaguar, Michelin, Toyota, Suzuki...

EDF, RTE, Sonepar...

Infineum, Total... Alcoa, Lafarge, Saint-Gobain...

Atmel, IBM...

Suez Environment, Veolia...

Carrefour, Nestlé, Procter & Gamble, Unilever...

Before planning the future of your installation, you need a comprehensive assessment and a clear analysis of the results. Our installation assessment services combine in-depth analyses of the current state of your equipment with expert advice on how to optimise technical performance, safety, and maintenance.

With MP4, you get a site-wide electrical installation assessment, including an evaluation of energy needs and current capabilities, reliability analyses, and a rating of critical levels. A variety of technical studies are also available, including electromagnetic compatibility analyses, system dependability analyses, and power flow calculations. We offer Arc Flash Analysis as well, to help you determine flash protection boundaries, hazard/risk categories, and to implement low-cost arc flash reduction methods.

Your needs> Analysis of current technical state of an installation> Understanding of technical issues> Recommendations on how to optimise performance, safety,

and maintenance> Detailed plans for the future of electrical installations> Improvement of energy consumption and cost savings

Our offer> MP4: A site-wide electrical installation assessment to define an

improvement and a risk management programme> Technical studies and recommendations from a specialist> A structured methodology based on professional tools,

enabling worldwide replication

Your benefits> Prediction of failures and predictive action definitions > Improvement of safety, availability, reliability and quality> A roadmap for maintenance and modernisation, including

ways to reduce OpEx and optimise CapEx> Reduction of energy bill> Worldwide replication with the same methods and same results

Selected customer references

Tailored maintenance services contracts improve asset management

“Hotline expert assistance 24/7 is a key element for my peace of mind.”

Daimler, Ford, GM, Michelin, Renault/Nissan, Toyota...

AREVA, EDF, GDF Suez...

Total...

Lafarge, Saint-Gobain...

IBM, Intel... Suez, Veolia...

Glaxo, Kraft, Nestlé, Novartis, Procter & Gamble, SNC-Lavalin, Sanofi Aventis, Unilever...

Unexpected downtime can cause significant financial losses. The problem is often compounded by slow-to-respond repair personnel or equipment that under-performs after it’s repaired.

Our maintenance services contracts were created to prevent such issues. By focusing on predictive and preventive maintenance that’s tailored specifically to your site and processes, you can keep control over your budget and ensure a prompt response in the case of any failure.

Your needs> Focus on your core business> Maximise uptime> Optimise your asset management cost> Increase visibility regarding your asset management

Our offerMaintenance services contract packages, including: > Customised preventive and predictive maintenance plans > 24/7 hotline with expert assistance > Emergency on-site intervention > Emergency spare part delivery > Online asset management upon request

Your benefits> Reactivity commitment in case of failure> Access to highly qualified personnel 24/7> Uptime maximisation> Asset management optimisation> Control over budget> Compliance with regulations> Intervention warranty> Real-time visibility of installation status with

online asset management option

Selected customer references

©2012 Schneider Electric. All Rights Reserved. All trademarks are owned by Schneider Electric Industries SAS or its affiliated companies. Design: Global Marketing, Communications Strategy and Design. 998-6702_GMA-GB

Schneider Electric Industries SAS

Head Office 35, rue Joseph Monier – CS 30323 F92506 Rueil-Malmaison Cedex FRANCE

www.schneider-electric.com

Learn more about our Installed Base Services! Visit www.schneider-electric.com/edibs and download our FREE brochures today!

Modernisation: ECOFITGreen is our colour

Installation Assessment: MP4 consulting services shed light on your installation

Maintenance Services Contracts: Services contracts optimise the availability of your facilities

End of Life: Have you thought of recycling your medium voltage equipment?

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