pcms capabilities jan2011

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At the forefront of the emerging real estate brokerage industry REinvent yourself!

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Page 1: Pcms Capabilities   Jan2011

At the forefront of the emerging real estate brokerage industry

REinvent yourself!

Page 2: Pcms Capabilities   Jan2011

Our mission

“To deliver innovative solutions that leading real estate companies require to enhance their market

position and profitability.”

Page 3: Pcms Capabilities   Jan2011

No change, no income

Page 4: Pcms Capabilities   Jan2011

Expectations vs. Innovation

Page 5: Pcms Capabilities   Jan2011

Too many people like this…

Page 6: Pcms Capabilities   Jan2011

Emerging brokerage paradigm

Page 7: Pcms Capabilities   Jan2011
Page 8: Pcms Capabilities   Jan2011

Experience• Over 200 years of

combined experience

• Over 3,000 agents recruited

• Over 3,000 companies affiliated

• Over 1,000 real estate brokerage acquisitions

• Over 13,000 contracts administered

• Over 500 managers coached

Page 9: Pcms Capabilities   Jan2011

Consistent growth in a tough market

Page 10: Pcms Capabilities   Jan2011

Are you REinventing yourself, your company and your agents?

How much time do you have?How experienced is your team?

Page 11: Pcms Capabilities   Jan2011

CONSULTING PROCESSYour needs • Your budget • Your goals

Page 12: Pcms Capabilities   Jan2011

It’s all about you!

Pre engagement (no charge)• First meeting

– Learn about your company– Learn about your challenges

• Second meeting– Drill down in a specific area– Evaluate goals– Determine budget

• Third meeting– Begin discussing and

presenting potential solution

Post engagement

Page 13: Pcms Capabilities   Jan2011

Clients that use us for multiple solutions

Norwalk, CT 21 offices, 600 agents

Baltimore, MD7 offices, 200 agents

Cupertino, CA50 offices, 1,500 agents

Palm Beach Gardens, FL23 offices, 600 agents Boston, MA

15 offices, 500 agents

Greenville, SC4 offices, 200 agents

Port St. Lucie, FL6 offices, 112 agents

Northport, NY 18 offices, 400 agents

Mid Atlantic Region 19 offices, 600 agents

Page 14: Pcms Capabilities   Jan2011

It’s not about any one solution…

Our goal is a long term relationship where we can help you in multiple areas.

Page 15: Pcms Capabilities   Jan2011
Page 16: Pcms Capabilities   Jan2011

Largest brokerage asset

Page 17: Pcms Capabilities   Jan2011

Some questions

• Are you meeting your recruiting goals?• Do you believe you are positioned to recruit the

agent of the future?• Do you have a recruiting business plan?• What is the average age of your current agents?• Do you have a goal to recruit a certain number of

agents in the coming months, years?• Do you have the right team in place to achieve your

recruiting goals?

Page 18: Pcms Capabilities   Jan2011

Have you quantified your opportunity cost?

Goals• We need to recruit X agents in the

next 12 months• I want each manager to recruit X

agents in the next 12 months• If we are able to recruit X agents in

the next 12 months that will represent $X in company dollar

50 agents x $10K co $/agent = $500K

$500,000 additional profit

Actual• We only recruited Y agents in the

past 12 months• Each manager only recruited Y

agents in the past 12 months• We only recruited Y agents in the

past 12 months that represented $Y in company dollar

10 agents x $10K co $/agent = $100K

$400,000 lost opportunity

Page 19: Pcms Capabilities   Jan2011

Recruit the “agent of the future”

Page 20: Pcms Capabilities   Jan2011
Page 21: Pcms Capabilities   Jan2011

Some questions

• Are you driving traffic to your site? How?• Do you have a comprehensive internet marketing

strategy that includes SEO and social media?• How are you measuring the success of your internet

marketing efforts?• How much traffic are you getting to your website?• How are you engaging consumers on your website?• How many leads are you getting from your website?• How many closings are you getting from your website?

Page 22: Pcms Capabilities   Jan2011
Page 23: Pcms Capabilities   Jan2011

Internet marketing model

DRIVE

ENGAGE

RESPOND

POST CLOSE

Page 24: Pcms Capabilities   Jan2011

Increasing your online ROI

Page 25: Pcms Capabilities   Jan2011

PCMS internet solutions team

Enterprise broker and agent websites with MLS integration for leading brokerages.

Internet lead response outsourced call center. Automated ongoing marketing with instant lead notification to broker and related parties.

SEO and social media coaching, outsourcing, and consulting.

Page 26: Pcms Capabilities   Jan2011
Page 27: Pcms Capabilities   Jan2011

Some questions

• Have you considered consolidating market share through the acquisition of other companies?

• Do you know how to value a real estate company?• Do you have a succession plan or exit strategy in

place?• How do you know when it is time to sell?• How much do you think you would need to sell your

company for at some point in the future?• Have you ever considered becoming a regional

player?

Page 28: Pcms Capabilities   Jan2011

Management consulting services

• Mergers and acquisitions– Valuation– Facilitation

• Succession planning and exit strategies• Strategic and regional growth planning• Interim Management• Operational Reviews• Financial Analysis• Seminars and Training

Page 29: Pcms Capabilities   Jan2011

• Weekly group calls (main topics)– REinventing your self and your management team– Creating an engaging Web 2.0 presence– Internet marketing and internet lead management– New physical plant options– Recruiting the agent of the future– Consolidating market share– Succession planning and value proposition– Financial analysis

• Customizable to your organization

Page 30: Pcms Capabilities   Jan2011
Page 31: Pcms Capabilities   Jan2011

Franchise services

Franchisee • Selection assistance• Agreement review• Agreement facilitation• Renewal facilitation

Franchisor• Development• Value proposition• Sales coaching and training• Sales outsourcing• Implementation and

servicing

Page 32: Pcms Capabilities   Jan2011

• Founded in 2002, 14 company owned and 40 franchised offices, 1,500 agents

• Based in and #1 in Silicon Valley, Intero is innovative and technology focused

• Coaching culture drives productivity through accountability and metrics

• Intero Andare café style blueprint fueling change in multiple markets

• Single unit and master franchise territories available

Page 33: Pcms Capabilities   Jan2011

Homework

• Commit to reinventing yourself, your company, and your agents… change starts at the top

• Prioritize your most pressing needs and start determining what needs to be done to reinvent

• Determine what your reinvent budget is so PCMS can tailor a plan specifically to you, your needs, and your budget

Page 34: Pcms Capabilities   Jan2011

Embrace change

REinvent yourself!

www.pcmsconsulting.com