AUTHORINGtaking a closer look beneath the surface of content creation

SINGLE SOURCE

presented by: Laura Blind & Dan Schaeffer

Learning Designer

Paychex, Inc.

Training and Development Center

Dan Schaeffer

Training Content Manager

Paychex, Inc.

Training and Development Center

Laura Blind

Learning Designer

Paychex, Inc.

Training and Development Center

Dan Schaeffer

Training Content Manager

Paychex, Inc.

Training and Development Center

Laura Blind

Custom Transition Slide

12,600

Employees

560,000

Clients

Almost 100

Products &

Services

Dozens

of Business

Units

TRAINING & DEVELOPMENT CENTER

89

Employees

19

Instructional

Designers

Support all

employees &

client employees

Custom Transition Slide

TRAINING & DEVELOPMENT CENTER

89

Employees

19

Instructional

Designers

Support all

employees &

client employees

12,000+

ILT participants

per year

40

ILT Programs

173,000

web-based training

hours

12,000+

ILT participants

per year

40

ILT Programs

173,000

web-based training

hours

Custom Transition Slide

What should our

outputs support?

Meanwhile, beneath the surface…

Do our

current

procedures

still work?

Engaged

Users

Knowledge

Onboarding,

Ongoing Training,

Documentation

Experience

Walkthroughs,

Personal coaching,

Screencasts

Knowledge

Onboarding,

Ongoing Training,

Documentation

Experience

Walkthroughs,

Personal coaching,

Screencasts

System Usage (via new Single Source Projects)

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Onboarding

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Business Unit Engagement

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Phase 1

Phase 2

Phase 3

One to Many

(Content to Output)

Centralized Design

and Templates

Centralized Media

Management

Content Re-use

(audience & BUs)

Any questions?

One to Many

(Content to Output)

Centralized Design

and Templates

Centralized Media

Management

Content Re-use

(audience & BUs)YOU

THANK