paving the way for customers’ smart card projects

1
“Oberthur Advise has been created to provide sound advice, guidance, and project management to companies wanting to leverage the power of smart technology to benefit their business”, says Martine Guignard. The Oberthur Advise team combines expertise drawn from a range of backgrounds both inside and outside Oberthur Card Systems. She explains that she has worked for the past 15 years in the smart card industry. She sold her consulting company to De La Rue Card Systems in 1998, and with the subsequent buy-out by Oberthur she found herself part of the French group, which is now quoted on the Paris Bourse as Oberthur Card Systems. “We are starting with two main consultancy offerings,” she says. “One is advice to banks, both issuers and acquirers, who are migrating to EMV smart cards for debit/credit applications; the other is IT security surrounding payment and electronic transactions.” On the EMV front, Martine Guignard points out, the UK is well into the roll-out of smart cards, and the French banks have begun the change to EMV from their national system. “But there is still plenty of business to be gained from banks elsewhere in Europe and in Asia. Oberthur Card Systems, with its international spread of banking customers, will be our prime source of leads to new business. Customers will want solutions for all the solutions that go with issuing cards, from personalization onwards.” However, the business that Martine Guignard seems to find most exciting and challenging is what is known in French business and government circles as ‘teledeclaration’. This is the use of the Internet facilities by businesses to conduct everyday dealings with the administration, most specifically with the Finance Ministry. Teledeclaration has been given a boost by the European Commission, Martine Guignard points out, with the legislation on digital signatures, “The French government is very keen on this, since it cuts out so much paperwork. I have already done a major study on this topic, taking in the legal and procedural issues as well as such technical issues such as digital signatures and PKI. It is important to realize that PKI is only a part of the solution. For instance, a problem that has to be addressed is the checking of identities over a period of time; a signature that is currently being used might perhaps have been first registered five or six years previously.” Ms Guignard says the banks will be competing among themselves to act as intermediaries for businesses that need to carry out transactions with the authorities electronically. Government departments and agencies, as well as banks, will be looking for advice in setting up systems and training their staff. In all these areas, there will be opportunities for specialist consultancy services. Another important market is wireless telephony. Martine Guignard says that once Oberthur Advise is in full operation, by the end of 2001, she and her team will begin to provide consultancy on migration from GSM-based SIM cards to UMTS cards. Here, both telecommunications operators and service providers will be target customers. “We are adopting a modular approach”, says Ms Guignard. “We will assist companies on a complete project, from the audit of current infrastructure and selection of the card and devices, right down to the project co-ordination and training of personnel. “With tailored packages covering EMV migration, UMTS migration, guidance on PKI and smart card personalization in the financial services or mobile telephony markets, we are aiming at a wide range of customers from mobile operators and banks to government bodies and transport operators.” Contact: Martine Guignard at Oberthur Card Systems, Tel: +33 1 41 25 28 42, e-mail: [email protected] 10 Card Technology Today September 2001 Chip Chip Talk Where leaders of the smart card revolution air their views chip talk What is the technological contribution that Axiomatique brings to the merger ? At Welcome, we have been strong on card and terminal specifications. They [Axiomatique] have been strong on back-end systems, for server and database management. 80% of our R&D effort has gone into cards and terminals and 20% into the back end. At Axiomatique, they have been putting 90% of their R&D into the back end. With focused groups of programmers, concentrating on their special areas, we can put the two sides together and be more powerful across the board. Several US banks have announced they are to issue EMV smart payment cards. Have you agreed this merger to be ready to move into the US market? Large numbers of smart cards are being issued in the US; I wouldn’t say yet that this is a solid take- off. But the US is the world’s biggest market – 50% of all credit cards are issued in the US. And as far as promotional marketing is concerned, which is where we come in, the US is a very mature market. The merger with Axiomatique helps us in the international race between companies in our line of business to achieve critical mass. Welcome and Axiomatique together are much less sensitive to regional slow- downs than our competitors. We are not dependent on single markets. We have diverse sources of revenue, we are building expertise and we are generating cash. This will be the benefit for our customers and will stand us in good stead when the US market really does take off. Has the merger with Axiomatique put an end to the standards initiative (with Welcome and Axiomati- que as major players) announced earlier this year? Not at all. We agreed broad merger terms with Axiomatique in January this year. Proposals for interoperable standards for loyalty cards have been pursued as a separate initiative. What about the cards? You have said in the past the financial card industry does not need to wait several years for multi-application cards to drop in price. Yes, I still believe this to be the case. We do offer loyalty systems that run on Java and Multos multi-application cards, but we see banks in Turkey and Asia running successful loyalty packages on ‘old-fashioned’ proprietary cards. What is the message you are sending out through your takeover of Axiomatique? It is a benefit for our customers to have a large provider of loyalty systems who has diverse sources of revenue, expertise and positive cash flow. Contact: Aneace Haddad at Welcome R-t, Tel: +33 4 42 97 58 62, www.welcome-rt.com Why Welcome Real-time is taking over Axiomatique Aneace Haddad, CEO of Welcome, explains the logic behind the takeover Paving the way for customers’ smart card projects Martine Guignard, who heads up Oberthur Advise, outlines her plans for the newly formed consultancy division of Oberthur Card Systems.

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“Oberthur Advise has been created to providesound advice, guidance, and project managementto companies wanting to leverage the power ofsmart technology to benefit their business”, saysMartine Guignard. The Oberthur Advise teamcombines expertise drawn from a range ofbackgrounds both inside and outside OberthurCard Systems.

She explains that she has worked for the past15 years in the smart card industry. She sold herconsulting company to De La Rue Card Systemsin 1998, and with the subsequent buy-out byOberthur she found herself part of the Frenchgroup, which is now quoted on the Paris Bourseas Oberthur Card Systems.

“We are starting with two main consultancyofferings,” she says. “One is advice to banks,both issuers and acquirers, who are migrating toEMV smart cards for debit/credit applications;the other is IT security surrounding paymentand electronic transactions.”

On the EMV front, Martine Guignard pointsout, the UK is well into the roll-out of smartcards, and the French banks have begun thechange to EMV from their national system. “Butthere is still plenty of business to be gained frombanks elsewhere in Europe and in Asia. OberthurCard Systems, with its international spread ofbanking customers, will be our prime source ofleads to new business. Customers will wantsolutions for all the solutions that go with issuingcards, from personalization onwards.”

However, the business that Martine Guignardseems to find most exciting and challenging iswhat is known in French business andgovernment circles as ‘teledeclaration’. This is theuse of the Internet facilities by businesses toconduct everyday dealings with theadministration, most specifically with theFinance Ministry. Teledeclaration has been givena boost by the European Commission, MartineGuignard points out, with the legislation ondigital signatures, “The French government is

very keen on this, since it cuts out so muchpaperwork. I have already done a major study onthis topic, taking in the legal and proceduralissues as well as such technical issues such asdigital signatures and PKI.

It is important to realize that PKI is only a partof the solution. For instance, a problem that hasto be addressed is the checking of identities overa period of time; a signature that is currentlybeing used might perhaps have been firstregistered five or six years previously.”

Ms Guignard says the banks will be competingamong themselves to act as intermediaries forbusinesses that need to carry out transactionswith the authorities electronically. Governmentdepartments and agencies, as well as banks, willbe looking for advice in setting up systems andtraining their staff. In all these areas, there will beopportunities for specialist consultancy services.

Another important market is wirelesstelephony. Martine Guignard says that onceOberthur Advise is in full operation, by the endof 2001, she and her team will begin to provideconsultancy on migration from GSM-based SIMcards to UMTS cards. Here, bothtelecommunications operators and serviceproviders will be target customers.

“We are adopting a modular approach”, saysMs Guignard. “We will assist companies on acomplete project, from the audit of currentinfrastructure and selection of the card anddevices, right down to the project co-ordinationand training of personnel.

“With tailored packages covering EMVmigration, UMTS migration, guidance on PKIand smart card personalization in the financialservices or mobile telephony markets, we areaiming at a wide range of customers from mobileoperators and banks to government bodies andtransport operators.”

CCoonnttaacctt: Martine Guignard at Oberthur CardSystems, Tel: +33 1 41 25 28 42, e-mail:[email protected]

10Card Technology Today September 2001

ChipChip TalkWhere leaders of the smart card revolution air their views

chip talk

What is the technological contribution thatAxiomatique brings to the merger ?At Welcome, we have been strong on card andterminal specifications. They [Axiomatique] havebeen strong on back-end systems, for server anddatabase management. 80% of our R&D effort hasgone into cards and terminals and 20% into theback end. At Axiomatique, they have been putting90% of their R&D into the back end. Withfocused groups of programmers, concentrating ontheir special areas, we can put the two sides togetherand be more powerful across the board.Several US banks have announced they are to issueEMV smart payment cards. Have you agreed thismerger to be ready to move into the US market?Large numbers of smart cards are being issued inthe US; I wouldn’t say yet that this is a solid take-off. But the US is the world’s biggest market –50% of all credit cards are issued in the US. Andas far as promotional marketing is concerned,which is where we come in, the US is a verymature market. The merger with Axiomatiquehelps us in the international race betweencompanies in our line of business to achievecritical mass. Welcome and Axiomatiquetogether are much less sensitive to regional slow-downs than our competitors. We are notdependent on single markets. We have diversesources of revenue, we are building expertise andwe are generating cash. This will be the benefitfor our customers and will stand us in good steadwhen the US market really does take off.Has the merger with Axiomatique put an end to thestandards initiative (with Welcome and Axiomati-que as major players) announced earlier this year?Not at all. We agreed broad merger terms withAxiomatique in January this year. Proposals forinteroperable standards for loyalty cards havebeen pursued as a separate initiative.What about the cards? You have said in the past thefinancial card industry does not need to wait severalyears for multi-application cards to drop in price.Yes, I still believe this to be the case. We do offerloyalty systems that run on Java and Multosmulti-application cards, but we see banks inTurkey and Asia running successful loyaltypackages on ‘old-fashioned’ proprietary cards. What is the message you are sending out throughyour takeover of Axiomatique?It is a benefit for our customers to have a largeprovider of loyalty systems who has diverse sourcesof revenue, expertise and positive cash flow.

CCoonnttaacctt:: Aneace Haddad at Welcome R-t, Tel: +33 442 97 58 62, www.welcome-rt.com

Why Welcome Real-time istaking over Axiomatique Aneace Haddad, CEO of Welcome, explains thelogic behind the takeover

Paving the way for customers’ smart card projects Martine Guignard, who heads up Oberthur Advise, outlines her plans for the newly formedconsultancy division of Oberthur Card Systems.

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