Paul Bourkeau.linkedin.com/in/paulbourke1/ +61 418 122248 paul_bourke@icloud.com

IT Sales and Operations Executive IT Sales and Business Development/ IT Strategic Planning/ IT and Product Strategy

Global Operations and Infrastructure Management

Highly accomplished Executive MBA qualified senior executive with significant international global experience leading organizations through complex technological, application and departmental lifecycles & implementations, while focusing on competitive gain.

Highly developed skills in forward planning and developing I.T. roadmaps, pre and post sales of technology solutions, working with major third party vendors to achieve scalable solutions for long-term communications and architecture improvement.

IT Strategy Project Management IntegrationLogistics Program Management IT Service ManagementITIL Process Improvement OutsourcingInfrastructure Strategy Operations ManagementShipping Management ERP SystemsSoftware Project Management Security Ports Supply Chain Management Business Development IT ManagementVendor Management Project Planning Cloud ComputingMaritime Transportation Contract NegotiationMBA in Tech Management Country Management (Hong Kong) Territorial Management (APAC)

EMPLOYMENT

Director of Global SalesCyberLogitec Ltd. Sydney, Australia & Seoul, South Korea 2011 – Current

Direct and lead the sales and business development activities to increase sales of the company’s shipping container terminal operating and 3PL systems globally.

Sales Execution & Business Development

• Led the bid to secure DP World Jebel Ali Terminal 3 – 5.5 Million shipping containers annual throughput - semi automated site. ($3.6M USD Revenue)

• Generated $1.6m in new business in first eight months by leveraging a network of industry contacts and customers from previous roles to forge new ties while displacing previous vendors from accounts.

• Initiated and built relationships major participants in the ports industry in the APAC region to secure first-time meetings and introduce the product offering.

• Elevated brand awareness within the ports & shipping industry by meeting and building awareness within key industry players and stakeholders to grow new relationships and provide prospective clients with insight into the product capabilities and expertise.

Business Strategy & Market Research

• Subject Matter Expert Speaker at TOC Europe-Rotterdam July 2013 on Enterprise mobility asset tracking & fleet management optimization systems.

• Improved positioning and packaging of software and hardware solutions to new customers accommodating thinking and buying decision patterns multi-country buyers.

• Leads sales activities globally on CyberLogitec ERP-TOS suite of products and leading edge technology solutions (TOS, RFID, OCR, [augmented] DGPS, Laser alignment, Locate solutions, B2B E-Commerce solutions, Logistics, Warehousing systems, EDI, VBS & Container Positioning Systems)

Regional Director of Professional Services and Account Management (APAC)Navis LLC, Hong Kong, China 2008 – 2011

For this IT Software solutions company was Primary driver behind the company’s Asia Pacific Region Professional Services & Support business that provides niche ERP/IT systems for the shipping, transportation, logistics verticals, DP World, Patrick Terminals, ICTSI, MSC, Maersk Line, COSCO, OOCL, APL, APM Terminals, Port of Tanjung Pelapas (PTP), Northport.

Account Sales & Management ~ IT Implementations

• Achieved 122% of a $6M a year revenue budget by productising and re-packaging the services product offering, incentivising staff through revised KPIs and metrics, and ensuring qualified implementation team to ensure customer satisfaction and exceeding billing targets.

• Led the bids to secure contracts for SPARCS/N4 systems implementation, each valued at up to $1.2m to deploy the company’s enterprise software solutions in container terminals SE Asia and Middle East.

• Directed the implementation of the company’s SPARCS/N4 software in a virtualized environment to create the largest single most significant N4 site (at the time) at ICTSI’s (MICT) flagship terminal site in Manila (1.5M TEU) in the company’s global portfolio and demonstrated world-class excellence in delivery strategies.

• Led the highest number of successful Navis TOS ERP implementations in the APAC region in 3-years; Increased Navis’ TOS Systems installed customer base footprint in APAC by 60%

• Managed Key APAC Accounts in China, Malaysia, Vietnam, Philippines, Thailand, New Zealand, Australia, and South Korea generating $20M in additional revenues.

Business and Services Strategy

• Positioned the APAC Services business as the leading and most trusted vendor in the marine terminals sector and streamlined its project delivery capability to increase customer satisfaction and optimise repeat business.

• Achieved by developing and implementing technology and program delivery strategies, plans, and priorities to establish the company’s capabilities as the leading global technology standard for stevedoring operations.

• Achieved a high level of customer satisfaction, repeat business and referrals as executive sponsor and senior project manager for major shipping container ERP technology implementations in Australia, South Korea, Singapore, The Philippines, Vietnam, Malaysia, Thailand, New Zealand and the US.

General Manager IT - Technical Infrastructure OperationsAPM Terminals N.V. The Hague, Netherlands 2007 - 2008With accountability for the company’s global technical infrastructure operations, responsible for strategy development and planning, cost management, SLA management, corporate governance, regional management, vendor relations and technical research with buy-in from management at 52 sites globally.

IT Business Management

• Enabled the company to secure competitive advantage by optimising its IT network, infrastructure and network resources to achieve high IT network performance using advanced IT technology solutions at the lowest cost per activity.

• Outsourced IT systems to reduce support time, in-sourced hosted systems to use under-used rack space and leveraged the purchasing power of the Corporate Maersk A/S Group to reduce IT costs.

• Re-grouped and unified regional IT Managers to align the global IT direction and strategy with corporate goals. Increased buying power by centralizing IT purchases, reduced IT spend by €1.5m and delivered savings of €360,000 in professional services costs while reducing support response times.

• Reduced global infrastructure hardware costs by €750,000 by implementing a new single vendor purchasing policy with Hewlett Packard; cut by half support contract costs re-negotiating agreements.

• In $11m in terminal operating system supply contracts, established a single point of contact for vendors by centralizing the RFI/RFP process and establishing global agreements. This streamlined the procurement process through agreed pricing, terms, conditions which reduced time and costs.

IT Operations & Infrastructure

• Oversaw and kept the day-to-day IT operations running leading the Netherlands IT Team.

• Researched new and emerging technical standards for suitability for introduction into the business.

• Global IT advisor, mentor and coach for our 52 regional sites I.T. Managers located globally.

IT Strategy & Planning

• Drove corporate IT Policies and Procedures to the field ensuring company-wide systems compliance.

• Managed the IT technology roadmap for APM Terminals and was a member of the A.P. Moller-Maersk Group Technical Advisory Board settings technical standards fro H/W & S/W for the Maersk group of companies.

IT & Program Manager(Dubai Port Authority) DP World – Dubai, Sydney 2005 – 2007Oversaw the ICT planning and needs for the region while managing all facets of a $2 billion project to construct a green-field shipping container terminal for same company as below

Responsible for infrastructure and planning, budget management, IT roadmap, service performance,communications plan, scalability, projects, application development and staffing for this shipping andcontainer port services provider.Program Management

• Managed the $2 billion development and construction of a new 5 million shipping containers annual throughput terminal on 187 hectares of reclaimed land.

• Directed with dotted line reporting teams of civil engineers, port authority staff, dredging operators, multiple contractors and government agencies while keeping the project on track and on schedule.

• Liaised fluently across cultures and borders to ensure a tight focus on completing the project on schedule and within budget and scope.

IT Infrastructure Implementation and Operations Management

• Lead the development of the annual information technology business plan and managing a $14m operating budget. Focused on projects that would deliver immediate business benefits and sub-14 month returns on investment.

• Ensured the continuous delivery of IT services aligned with the company’s global strategy while driving and managing change and meeting legal requirements

EDUCATION

MBA - emphasis in Technology Management - 2012APESMA/Chifley Business School, Melbourne, Australia

Graduate Certificate of Management – emphasis in Business -2005(AGSM) Australian Graduate School of ManagementUNIVERSITY of New South Wales

AFFILIATIONSAustralian Institute of Company Directors Board Direction Australia Australia Computer SocietyProject Management Institute

Institute of Logistics & Transport