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Pattie Salas - Masters Digital Portfolio Organization, Information & Learning Sciences OI&LS Program, - University Libraries University of New Mexico

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  • 1. Pattie Salas UNM, Master of Arts Candidate Organization, Information & Learning Sciences, University Libraries Albuquerque, New Mexico 87112 pattie9@unm.edu Curriculum Vitae Career Goals OI&LS Curriculum Writing Sample & Design Documents Welcome to my Digital Portfolio. This represents my journey to improve both my knowledge and ability to offer its application to make a difference in a dynamic organization. The Curriculum navigation includes my course of studies as well as writing examples. My professional career encompasses a diverse background to draw upon, coupled with my degrees to identify improvements and problem solve in a collaborative environment.

2. University of New Mexico Organization, Information & Learning Sciences OI&LS Masters Portfolio Committee Patricia Boverie, Professor pboverie@unm.edu Business 505 277-2408 Charlotte Gunawardena, Professor OI&LS Director lani@unm.edu Business 505 277-5046 Robert Grassberger , Assistant Professor rgrass@unm.edu Business 505 277- 4131 Thank you for your consideration to serve on my Portfolio Committee. Your dedication and compassion for higher education is a credit to the OI&LS Program and been a role model to me personally. It has truly changed my life. 3. University of New Mexico Organization, Information & Learning Sciences OI&LS Masters Portfolio Project Internship Proposal Pattie Salas 9982 Menaul Blvd. NE, #D28 Albuquerque, New Mexico 87112 (505) 934-2752 pattie9@unm.edu Faculty Internship Supervisor: Patsy Boverie, Professor Department 375C OI&LS UNM Main 505-277-2408 pboverie@unm.edu Worksite Supervisor: Jim Harvey, Regional Volunteer Coordinator American Red Cross in New Mexico 7445 Pan American Fwy NE Albuquerque, NM 87109 505/262-6172 jim.harvey@redcross.org 4. Ildik Oravecz, Consultant High Performance Consulting P.O. Box 65118 | Albuquerque, NM 87193 work: (505) 922-1243 | fax: (505) 217-3942 | cell: (505) 350-8627 email: ildi@HighPerfCons.com www.highperformanceconsulting.com Stevie Morrison, Instructional Designer Lovelace Health Plan 4101 Indian School Rd NE, Albuquerque, NM 87110 (505) 727-5683 www.lovelacehealthplan.com/ Dates AMRNM: 09-01-13 to Present LHP: 09-01-13 to 11-11-13 5. Purpose of Internship: American Red Cross requested that I create an outline for Volunteer Training and develop an Instructional Design based on our initial meeting wherein Jim Harvey revealed his needs and wants for such a program that did not currently exist. This is intended for implementation in February 2014. Lovelace Health Plan assigned me to their personal outside consultant they are currently working with to provide support in reorganizing job descriptions, categorizing duties, and analyzing roles and responsibilities in an overall evaluation. The results would then determine the type of training needed, instruction to be designed and who needs to be assigned to these classes. Objectives: American Red Cross Create Volunteer Training Lovelace Health Plan Evaluate job descriptions to determine (a) What training is needed (b) Who needs to attend training 6. Products: American Red Cross Volunteer Training Outline, Instruction designed for a one-day workshop. Lovelace Health Plan Manager Job Task Analysis Requisite Skills: Instructional Design, creativity, organization, logic/problem solving skills, attention to detail, experience writing job descriptions. Task Outline: American Red Cross Volunteer Training Outline, Instruction designed for a one-day workshop. Lovelace Health Plan - Manager Job Task Analysis, Conduct document review, Create draft task list, Assist in conducting interviews/focus groups. Manager Job Task Analysis Conduct document review. Create draft task list Assist in conducting interviews/focus groups. Financial Analyst Job Task Analysis Conduct document review. 7. Curriculum Vitae Pattie Salas 9982 Menaul Blvd. NE, Apt D28 pattie9@unm.edu Albuquerque, NM 87112 Cell (505) 934-2752 Education 2014 Master of Arts in Organization, Information and Learning Sciences University of New Mexico, Albuquerque, NM Spring 2014 2012 Bachelor of Science in Organization, Learning, and Information Technology University of New Mexico, Albuquerque, NM - Magna cum Laude 2011 Associate of Applied Sciences in Accounting - Phi Beta Kappa Central Community College of New Mexico, Albuquerque, NM 8. Internships Lovelace Health Plan Ildik Oravecz, High Performance Consulting Stevie Ozier Morrison, MA, Instructional Designer II, Training and Performance Improvement Department, Lovelace Health Plan American Red Cross Jim Harvey, Regional Volunteer Coordinator Professional Organizations/Affiliations 2012 Present Graduate Professional Students Association, UNM 2013 Present NM ISPI, Mentoring Program Carla Forrest, Ph.D. Stockpile Evaluation I, Knowledge Configuration Management Certified Lean Six Sigma Black Belt; Stevie Morrison, President Elect International Society for Performance Improvement 2014 Present Society for Human Resource Management (SHRM) Human Resource Management Association (HRMA) of NM University of New Mexico Alumni Association Marketing Committee Albuquerque Connect Now 9. Skill Summary Progressive and dynamic leader with high energy to identify and resolve problems Proactive in analyzing and interpreting accounting and business principles Experienced in daily operations management and support of 100 employees Experience in writing policy and procedure to comply with mission Demonstrated experience in revenue generation and budget management Strong leadership and organizational skills to direct and coordinate staff Experienced in presenting management reports to document and justify inventory/labor Provided advice, counsel and instruction for staff members to ensure confidence and trust Proven record to manage internal and external issues in efficient and profitable manner Passionate to achieve and exceed goal oriented Exceptional oral and written communication skills Develops staff and department capabilities to meet strategic goals and objectives Implements evaluation programs to align with overall mission and goals 10. Professional Experience George S. May, International Company, Small Business Consultant Special Rep Isleta Casino, Accounting Department - Revenue Accounting Auditor Laguna Enterprises, Route 66 Casino Food & Beverage Supervisor Rick Quant & Associates Operations Manager (Property Management) Carter & Carter Enterprises Operations Manager (Retail Salons) Lovelace Medical Center Administrative Assistant U.S. Forest Service, Timber Management Administrative Assistant U. S. Atomic Energy Commission, Space and Special Programs (Now DOE) Administrative Assistant *Obtained Security Q Clearance 11. Related Experience Operations Manager Performed administrative and human resource duties. Created initial job descriptions, writing policy and procedures for several venues; screened, interviewed and hired employees based on these guidelines; conducted orientations and thorough training for a wide variety of positions, including safety, inventory, financial accountability, industry regulations, relationships with other departments, and customer satisfaction. Approved reassignments as necessary and established a cross-training program. Created a master schedule to cover all shifts and wrote procedure, designed forms and trained employees to account for their time working closely with payroll procedures. Managed and executed cognizant budgets and assets assigned to the department, ordered supplies, scheduled labor, established vendor relations and approved all related payments Prepared financial and management reports for presentation to the Board of Directors. Adept with oral and written communication to document and justify inventory, labor, and profit margins as required. 12. Provided advice, counsel and instruction for staff members to build a positive atmosphere and solid foundation of teamwork. This was a major factor to ensure confidence with a smooth work schedule and trust factor with senior management. A proven record of providing excellent customer service in an efficient and profitable environment. Monitored and oversaw the preparation of documents and reports as needed for several committees and participated in committee decisions to work within the obligations and expenditures of the company. Set goals and created incentives to establish a stable working environment and loyalty. As a resourceful problem solver, I demonstrated ability to build rapport with my staff, department, senior management, and clients. I created a very credible public image as Operations Manager. I represented my employers with integrity and professionalism in consulting, auditing, property management, line management, sales and marketing. Provided support for senior management and was liaison with all department heads, committees, vendors and clients. 13. Culture People Product/Service Resources Capital Technology Training Knowledge Experience Success 14. Experience Progressive and dynamic leader with high energy to identify and resolve problems Proactive in analyzing and interpreting financial statements Exceptional oral and written communication skills Develops staff and department capabilities to meet strategic goals and objectives Volunteer Work American Red Cross Internship Lovelace Health Plan Internship Graduate Professional Student Association Tax Help New Mexico United Blood Services Academia Accounting Associates Degree Instructional Design (ISD) Bachelors Degree Organizational Information & Learning Sciences Masters Degree 15. Career Goals It is my sincere goal to instill a passion for work, to inspire others to invest themselves to make a contribution that will make a difference. If individual talents can enjoy what they do and take pride in the value it delivers, there is no limit to t