pattern mining workshop (future learning?! symposium on the future of learning)

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Pattern Mining Workshop Takashi Iba with Ayaka Yoshikawa, Konomi Munakata, Haruka Mori, Hitomi Shimizu, Tomoki Kaneko, Akiko Kumasaki, Taichi Isaku FUTURE LEARNING?! Symposium on the Future of Learning How to find and organize patterns from experiences

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Pattern Mining Workshop

Takashi Iba with Ayaka Yoshikawa, Konomi Munakata, Haruka Mori, Hitomi Shimizu, Tomoki Kaneko, Akiko Kumasaki, Taichi Isaku

FUTURE LEARNING?! Symposium on the Future of Learning

How to find and organize patterns from experiences

Workshop Overview

Element Mining

Group Work

Closing

reflection

Photo

Demonstration of the

KJ method

KJ method

Group Work

Overview

of what we do

Explanation of our style of

the pattern creating process

Lab members’

assistance

(generator)

Prof. Iba’s assistance

Indicating to the practical knowledge

of designing

Name

Pattern Language

Pattern language is a set of vocabulary that captures recurring patterns of practical knowledge of design in a certain domain.

Each pattern explicitly describes a recurring problem-solution pair from the domain. This information is each given a memorable name so the until-then-tacit knowledge become explicit and referable.

If I don’t cut vegetables into same-sized pieces, then some pieces might end up raw when I cook it.

example: finding recurring problem-solution pairs

<Uniform Cuts>When cutting vegetables, cut them into roughly the same- sized pieces so they get be cooked evenly under heat.

Problem

Solution

Context

Consequence

Illust-ration

Pattern Name

Each Pattern is written in a special format

Takashi Iba with Iba Laboratory, Presentation Patterns: A Pattern Language for Creative Presentation, CreativeShift Lab, 2014

Presentation Patterns

A Creative Collaboration creates new values that can change the

world. In a Creative Collaboration, an emergent vigor is

produced where team members motivate each other and grow

together. This new vigor cannot be attributed to any one team

member but to the team as a whole. How can such a Creative

Collaboration be achieved? The secrets are scribed in this book.

Collaboration Patterns presents 34 distinct patterns that show

tips, methods, and views for a successful collaboration.

The Collaboration Patterns are written as a pattern language that

summarizes the design knowledge that develops from a person’s

experience into the form of a pattern. It pairs a problem that

occurs in a certain context of a design with its solution and gives

it a name. The users of a pattern language must select a pattern

on the basis of the context in which it is being used, and fit the

abstract solution to their specific situation.

The Collaboration Patterns here are in a pattern language that

helps a team achieve a Creative Collaboration. Along with

discovering ways to practice effective teamwork, we hope you

can also imagine the possibilities pattern languages offer. Read

through the pages and use any or all of the Collaboration

Patterns to make your collaborative projects successful.

Takashi Iba is an associate professor at the Faculty of Policy

Management and the Graduate School of Media and

Governance at Keio University, Japan. He received a Ph.D. in

Media and Governance from Keio University in 2003, and

continued as a visiting scholar at the MIT Center for Collective

Intelligence during the 2009 academic year. With collaborating

with his students, Dr. Iba created many pattern languages

concerning human actions. He authored Learning Patterns

(2014), Presentation Patterns (2014), and many academic books

in Japanese such as the bestselling Introduction to Complex

Systems (1998).

Takashi Iba with Iba Laboratory

Collaboration PatternsA Pattern Language for Creative Collaboration

CreativeShift

IBA

Collaboration

Patterns―

APattern

LanguageforC

reativeCollaborations

Human Action Patterns, created by Iba Lab

LearningPatterns

CollaborationPatterns

PresentationPatterns

SurvivalLanguage

Change MakingPatterns

7348457813129

ISBN 978-1-312-73484-590000

Words fora Journey

2538347813299

ISBN 978-1-329-25383-490000

Pattern Illustrating Patterns

Project DesignPatterns

“Pattern Language 3.0”

[Learning Patterns]Creative LearningOpportunity for LearningLearning by CreatingOpen LearningJump InCopycat LearnerEffective AskingOutput-Driven LearningDaily Use of Foreign LanguagePlayful LearningTornado of LearningChain of ExcitementQuantity brings QualitySkill EmbodimentLanguage ShowerTangible GrowthThinking in ActionPrototypingField DivingA Bug’s-Eye & Bird’s-Eye ViewHidden ConnectionsTriangular DigPassion for ExplorationBrain SwitchFruit FarmingAttractive ExpressionsThe First-Draft-Halfway-PointAcceleration to the NextCommunity of LearningSerendipitous EncountersGood RivalsTalking ThinkerLeaning by TeachingFirm DeterminationsQuestioning MindThe Right WayBrave ChangesFrontier FinderSelf-ProducerBe Extreme!

Main MessageTouching GiftImage of SuccessStorytellingExploration of WordsVisual PowerDramatic ModulationUnexpected EvolutionDoors of MysteryBeautiful ClarityPerfect PortionCherry on TopMind BridgeReality SharingParticipation DriverQuality in DetailsExpression CoordinatorDiscomfort RemovingSignificant VoidActivation SwitchTake-Home GiftStage BuildingReminders of SuccessConstruction of ConfidencePresentershipBest EffortPersonally for YouInvitation to the WorldImprovised PresentationReflecting ForwardsUnique PresenterAesthetics of PresentingBe Authentic!

[Survival Language]Survival Action GiftSafe Sleep ZoneStorage AreaDoor SpaceReverse L-Shape LockBiting LockRoots of TVExtrastockDaily Use of ReservesCrowbarLife over FurnitureEvacuation Before Fire-FightingArmadillo PoseCover and LockKick SignalEvacuation InitiatorRepetition of Better Decision

[Change Making Patterns]Know YourselfYes, andEnergy CheckupMicrovisionTrust Your InstincIdol ImitationJuice Work and LifeFrontiershipDetective EyesMarket Research3W1HLeverage PointField DivingQuick ActionsTraining for InnovationSustainable SystemRoot RediscoveryRoadmap to the North StarSuccess PrototypingInvite AliensExcitement DeliveryTrusteamStage SettingPile of EffortsObsession with EverythingInspire EvangelistsPassion TellerOutcome MeasurerOutcome MeasurerMedium CommunicationIdea CatcherProfessionalism [Generative Beauty]

Make Magic!Charming PointSuperstarStarting ItemFinishing TouchHarmony with the SeasonBite of Trend

[Pattern Illustrating Patterns]Pattern Illustrating

Can-Do ListDaily ChoreSelf-Reflecting RoomFavorite PlaceVoice of ExperienceTurning the TideLive in the MomentSelf-Intro AlbumOwn Way of ExpressingGift of WordsGoing TogetherTeam LeaderFamily ExpertThe Three ConsultantsDisclosing ChatChance to ShinePreparation for the DreamMake it FunnyUsual TalkThe Seen WorldPersonal TimeEmotion SwitchCasual CounselingSpecial DayGenerational MixThe Amusement CommitteeHint of FeelingsJob-Specific ContributionsOn-the-Spot HelperEncouraging SupporterPersonal ConnectionsMix-Up EventInventing JobsDelivering the VoiceWarm Design[Collaboration Patterns]

Creative CollaborationMission for the FutureInnovative WaysCreate a LegendGrowth SpiralSympathetic UnionResponse RallyFeeling of TogethernessPart to Contribute

Vinyl LavatoryBreaker OffContact by Any Means

[Presentation Patterns]Creative Presentation

Return of GrowthSpontaneous CommitmentsLoose ConnectionsVulnerability DisclosureWords of ThanksEmergence VigorLoaf of TimeCollaborative FieldActivity FootprintsChaotic Path to BreakthroughIdeas Taking ShapeInside InnovatorRoadmap to the GoalImprovised RolesSpadework for CreativityPower to Change the WorldQuality LineCreative ClashesGenerative DestructionBeyond ExpectationsProject FollowersStrategic DevelopmentsContext of the WorldEndurance to Continue CreatingPolishing Senses

[Words For a Journey]A New JourneyThe First StepDeparture AnnouncementTravel PlanFellow Travelers

Personal AttributesGuaranteed FashionHint HarvestingMetamorphosisCinderella MakeoverGo NaturalSmall AccomplishmentsTreat TimePositive ThinkingCourage to LeaveCompatibility TestSmart ShopperGood CareBalanced DietBody CycleTomorrow’s Body ShapeFateful EncountersPersonal WonderlandConcept of the BrandThe Secret IngredientLavish MakeoverDream DayGrowing with LoveCheer-up CookiesSpice it up!Boot ButtonIgnition QuestionFeel the SoulVarious SidesSpace OutBack to the StartPower from the PastRole ModelBe Passionate!My StoryLive ThoroughlyLuminous IntellectDeep Inner CalmCandid SentimentsNoticing MindSunnyspot

Essential MessageMoving CharactersSymbolic RepresentationCenter Words HuntingOverall Rough SketchSketches of DetailsImage of MotionWord Association GameDeciding the AmountLayout of SpaceInstinct DirectionZooming OutLively Peak CaptureActing IllustratorTime SymbolMood UnityConsistent StoryComposition DifferentiationStrangeness BustersSimple IllustrationIllustration FansIntriguing DoodlesExternal InspirationThird Person ViewPolishing Word SenseStock of ExpressionsImproving by Drawing

[Holistic Pattern-Mining]Holistic Pattern MiningElement MiningMy Own ExperiencePosting NotesDescribe it ThoroughlyRe-MiningVisual ClusteringDeep ConnectionsDyadic ComparisonBalance the IslandsPlain Labels

[Learning Patterns]Creative LearningOpportunity for LearningLearning by CreatingOpen LearningJump InCopycat LearnerEffective AskingOutput-Driven LearningDaily Use of Foreign LanguagePlayful LearningTornado of LearningChain of ExcitementQuantity brings QualitySkill EmbodimentLanguage ShowerTangible GrowthThinking in ActionPrototypingField DivingA Bug’s-Eye & Bird’s-Eye ViewHidden ConnectionsTriangular DigPassion for ExplorationBrain SwitchFruit FarmingAttractive ExpressionsThe First-Draft-Halfway-PointAcceleration to the NextCommunity of LearningSerendipitous EncountersGood RivalsTalking ThinkerLeaning by TeachingFirm DeterminationsQuestioning MindThe Right WayBrave ChangesFrontier FinderSelf-ProducerBe Extreme!

Main MessageTouching GiftImage of SuccessStorytellingExploration of WordsVisual PowerDramatic ModulationUnexpected EvolutionDoors of MysteryBeautiful ClarityPerfect PortionCherry on TopMind BridgeReality SharingParticipation DriverQuality in DetailsExpression CoordinatorDiscomfort RemovingSignificant VoidActivation SwitchTake-Home GiftStage BuildingReminders of SuccessConstruction of ConfidencePresentershipBest EffortPersonally for YouInvitation to the WorldImprovised PresentationReflecting ForwardsUnique PresenterAesthetics of PresentingBe Authentic!

[Survival Language]Survival Action GiftSafe Sleep ZoneStorage AreaDoor SpaceReverse L-Shape LockBiting LockRoots of TVExtrastockDaily Use of ReservesCrowbarLife over FurnitureEvacuation Before Fire-FightingArmadillo PoseCover and LockKick SignalEvacuation InitiatorRepetition of Better Decision

[Change Making Patterns]Know YourselfYes, andEnergy CheckupMicrovisionTrust Your InstincIdol ImitationJuice Work and LifeFrontiershipDetective EyesMarket Research3W1HLeverage PointField DivingQuick ActionsTraining for InnovationSustainable SystemRoot RediscoveryRoadmap to the North StarSuccess PrototypingInvite AliensExcitement DeliveryTrusteamStage SettingPile of EffortsObsession with EverythingInspire EvangelistsPassion TellerOutcome MeasurerOutcome MeasurerMedium CommunicationIdea CatcherProfessionalism [Generative Beauty]

Make Magic!Charming PointSuperstarStarting ItemFinishing TouchHarmony with the SeasonBite of Trend

[Pattern Illustrating Patterns]Pattern Illustrating

Can-Do ListDaily ChoreSelf-Reflecting RoomFavorite PlaceVoice of ExperienceTurning the TideLive in the MomentSelf-Intro AlbumOwn Way of ExpressingGift of WordsGoing TogetherTeam LeaderFamily ExpertThe Three ConsultantsDisclosing ChatChance to ShinePreparation for the DreamMake it FunnyUsual TalkThe Seen WorldPersonal TimeEmotion SwitchCasual CounselingSpecial DayGenerational MixThe Amusement CommitteeHint of FeelingsJob-Specific ContributionsOn-the-Spot HelperEncouraging SupporterPersonal ConnectionsMix-Up EventInventing JobsDelivering the VoiceWarm Design[Collaboration Patterns]

Creative CollaborationMission for the FutureInnovative WaysCreate a LegendGrowth SpiralSympathetic UnionResponse RallyFeeling of TogethernessPart to Contribute

Vinyl LavatoryBreaker OffContact by Any Means

[Presentation Patterns]Creative Presentation

Return of GrowthSpontaneous CommitmentsLoose ConnectionsVulnerability DisclosureWords of ThanksEmergence VigorLoaf of TimeCollaborative FieldActivity FootprintsChaotic Path to BreakthroughIdeas Taking ShapeInside InnovatorRoadmap to the GoalImprovised RolesSpadework for CreativityPower to Change the WorldQuality LineCreative ClashesGenerative DestructionBeyond ExpectationsProject FollowersStrategic DevelopmentsContext of the WorldEndurance to Continue CreatingPolishing Senses

[Words For a Journey]A New JourneyThe First StepDeparture AnnouncementTravel PlanFellow Travelers

Personal AttributesGuaranteed FashionHint HarvestingMetamorphosisCinderella MakeoverGo NaturalSmall AccomplishmentsTreat TimePositive ThinkingCourage to LeaveCompatibility TestSmart ShopperGood CareBalanced DietBody CycleTomorrow’s Body ShapeFateful EncountersPersonal WonderlandConcept of the BrandThe Secret IngredientLavish MakeoverDream DayGrowing with LoveCheer-up CookiesSpice it up!Boot ButtonIgnition QuestionFeel the SoulVarious SidesSpace OutBack to the StartPower from the PastRole ModelBe Passionate!My StoryLive ThoroughlyLuminous IntellectDeep Inner CalmCandid SentimentsNoticing MindSunnyspot

Essential MessageMoving CharactersSymbolic RepresentationCenter Words HuntingOverall Rough SketchSketches of DetailsImage of MotionWord Association GameDeciding the AmountLayout of SpaceInstinct DirectionZooming OutLively Peak CaptureActing IllustratorTime SymbolMood UnityConsistent StoryComposition DifferentiationStrangeness BustersSimple IllustrationIllustration FansIntriguing DoodlesExternal InspirationThird Person ViewPolishing Word SenseStock of ExpressionsImproving by Drawing

[Holistic Pattern-Mining]Holistic Pattern MiningElement MiningMy Own ExperiencePosting NotesDescribe it ThoroughlyRe-MiningVisual ClusteringDeep ConnectionsDyadic ComparisonBalance the IslandsPlain Labels

30+ Pattern Languages

1000+ Patterns

Dialogue Workshop with the Learning Patterns

1,000 freshmen participate in dialogue workshops with using the Learning Patterns every year, for past 7 years (Keio University)

Using the Collaboration PatternsIn Junior High School, Japan

http://creativeshift.co.jp/interview/1026/

Analyzing good presentationswith the Presentation Patterns

A class for high school

students

Pattern WritingPattern Mining Pattern Symbolizing

Research on the Methodology of Creating Patterns

Patterns on Creating Patterns

Iba, T., and Isaku, T. (2016) “A Pattern Language for Creating Pattern Languages: 364 Patterns for Pattern Mining, Writing, and Symbolizing,” in the 23rd Conference on Pattern Languages of Programs (PLoP2016).

Unfolding the black box of the pattern creating process…

Pattern Symbolizing

Pattern Writing

Pattern Mining

Method of Creating Pattern Languages

A bottom-up method of collecting knowledge, organizing them into abstract concepts, and documenting each one as a “pattern”

Method of Creating Pattern Languages

A bottom-up method of collecting knowledge, organizing them into abstract concepts, and documenting each one as a “pattern”

Pattern Mining: a two-step process

Element Mining

divergent process to gather as much info as possible

Convergent process to discover relationship between the information

Information Clustering (KJ-Method)

 ▼

 ▼

labeling

Element Mining: divergent process to gather as much info as possible

Information Clustering (KJ Method)

Labelling

Each grouping that is formed in the process is a candidate for a potential pattern

Pattern Symbolizing

Pattern Writing

Pattern Mining

Once the Mining is complete..

Today’s activities

Element Mining

KJ (Clustering) Method

Workshop Overview

Element Mining

Group Work

Closing

reflection

Photo

Demonstration of the

KJ method

KJ method

Group Work

Overview

of what we do

Explanation of our style of

the pattern creating process

Lab members’

assistance

(generator)

Prof. Iba’s assistance

Sharing tips regarding the given domain and writing each down on sticky notes

Element Mining

Sharing tips regarding the given domain and writing each down on sticky notes:

• Take turns sharing your experience or tips about the domain.

• Write down the gist of each tip/example on a yellow sticky note and stick it randomly onto the craft paper

• If possible, write down the problem that would happen if the tip (solution) is not initiated on blue sticky notes

Element Mining: data collection through group dialog

Tip/example Problems

What advice would you give to first-year teachers?

Specific examples/episodes from your own career.

Discussion Starters

Element Mining

Workshop Overview

Element Mining

Group Work

Closing

reflection

Photo

Demonstration of the

KJ method

KJ method

Group Work

Overview

of what we do

Explanation of our style of

the pattern creating process

Lab members’

assistance

(generator)

Prof. Iba’s assistance

Process to discover deep-level connections between the mined information.

Clustering (KJ-Method)

KJ-Method

• Method for created by Japanese Anthropologist Kawakita, Jiro (hence the name)

• NOT a process of categorization (into existing categories), but rather a bottom-up process of discovering new categories of classifying information

• Based on the anthropological philosophy of not bringing in existing concepts from your culture, but rather discovering cultural concepts through pure observation.

“It is not sufficient for people to know about the KJ method intellectually, it is only fully understood when it is experienced” - Jiro Kawakita

Starting from Chaos Hidden Meanings One to One Comparison

Talking while Moving Doubting Clusters Discovering the Islands

Excerpts from Pattern Mining Patterns

Drawing a Map

Excerpts from Pattern Mining Patterns

Throughout the KJ method, you are mapping out the elements by their meanings: the physical distance between two ideas should represent their closeness in meaning

Starting from Chaos

The KJ-method is a slow process: resist the urge to introduce categories, axes, etc for a quick solution. Observe as order emerge throughout the process.

Excerpts from Pattern Mining Patterns

One to One Comparison

elements must be considered on a one-to-one relationship:potential categories shall not be thought of.

Excerpts from Pattern Mining Patterns

Talking while Moving

The KJ method is a collaborative process: always consult with your group members when you think an element should be moved.

Excerpts from Pattern Mining Patterns

Hidden Meanings

Be aware of the two possible results when grouping patterns: Grouping them could either a) abstract the idea to blur its meaning, or b) strengthen e/o by highlighting aspects that may be hidden as a single idea

Excerpts from Pattern Mining Patterns

Discovering Islands

Once you have the feeling that all of the elements are “in the correct place,” lightly circle around each cluster to cut out potential groupings for patterns.

Excerpts from Pattern Mining Patterns

Doubting Clusters

Once clusters start to formate, take the chance to reconsider each of the groups: some groups may convey their message when broken up into smaller clusters. Do not be afraid to reorganize already-formed clusters.

Excerpts from Pattern Mining Patterns

KJ-Method: an example from the Project Design Patterns

You want to know what your customers are looking for through your services.

In this context:

You make assumptions and think you know your customers without actually understanding the customer experience. As a project designer, it is difficult to imagine how your customers feel about your service(s). You could survey your customers to see what their expectations and demands are, but customers do not always know what they want. Even if they do provide you with some insight, it is difficult to determine what type of circumstances led to these customer experiences. As a result, you may overlook the real problems/concerns that customers have and make false assumptions.

Therefore:

Experience your own service by paying for it with your own money and see what types of problems/inconveniences you encounter as a customer. Instead, of estimating/guessing the customer’s feelings through surveys and your imagination, experience your service the way they do, and see for yourself how your customers feel. For instance, if you are running a hotel business, you can get a real sense of what a customer experiences by paying for a room and staying at the hotel as a guest. This will also help you determine what parts of the service(s) you found unpleasant.

As a result:

You will be able to provide better service by experiencing the problems (and possible changes in your service) firsthand and reflecting on them in your project. You will also begin to have a keen sense of your customers’ needs, especially if you deepen your understanding of your customers. Needless to say, it is also important to listen to other customers’ voices and reflect their opinions in your project.

BecomeaRealCustomer

Someaspectsareonlyvisiblewhenyoupayoutofyourownpocket.

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.Feel what

the problem is firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Firstly be an end user yourself

Be anend user

Bought a condominiumin the first year

after graduating university

Bought a condominium

and found problems

occurring during the purchase

Think about what to do from

the existing problems

(problem solving)

Found the problems in the community by actually living

in it.

Feel what the problem is

firsthand

Came up with “Cooperative House” as the result of being an end user of a condominium

When purchasing the condo,

the developer was very inflexible

to alterations

Ask ”why” against the rule, and find a way to breakthrough

Think of “how” you can

achieve it

Do what everyone can’t

do to win.

A person who can grab a chance is a person who can make an

effort

Become a Real Customer

You want to know what your customers are looking for through your services.

In this context:

You make assumptions and think you know your customers without actually understanding the customer experience. As a project designer, it is difficult to imagine how your customers feel about your service(s). You could survey your customers to see what their expectations and demands are, but customers do not always know what they want. Even if they do provide you with some insight, it is difficult to determine what type of circumstances led to these customer experiences. As a result, you may overlook the real problems/concerns that customers have and make false assumptions.

Therefore:

Experience your own service by paying for it with your own money and see what types of problems/inconveniences you encounter as a customer. Instead, of estimating/guessing the customer’s feelings through surveys and your imagination, experience your service the way they do, and see for yourself how your customers feel. For instance, if you are running a hotel business, you can get a real sense of what a customer experiences by paying for a room and staying at the hotel as a guest. This will also help you determine what parts of the service(s) you found unpleasant.

As a result:

You will be able to provide better service by experiencing the problems (and possible changes in your service) firsthand and reflecting on them in your project. You will also begin to have a keen sense of your customers’ needs, especially if you deepen your understanding of your customers. Needless to say, it is also important to listen to other customers’ voices and reflect their opinions in your project.

BecomeaRealCustomer

Someaspectsareonlyvisiblewhenyoupayoutofyourownpocket.

Creating Own Pattern Language in EducationPatterns for self-directed learning at home(elementary school, 12 years old)

Pattern Mining - Clustering

in cooperation with Kazuo Tsukahara (2014-2015)

Pattern Writing - Revising

Pattern Writing with Writing Sheet

Improving their self-directed learning with their own patterns

Yuji Harashima, Tetsuro Kubota, Tasuku Matsumura, Kazuo Tsukahara, and Takashi Iba, "Learning Patterns for Self-directed Learning with Notebooks," PLoP’14 Proceedings of the 21st Conference on Pattern Languages of Programs, 2014

Collaborating to improvetheir own presentations with the Presentation Pattern

A workshop for graduate students

No.1OpportunityforLearningNo.2LearningbyCrea6ng

No.3OpenLearning

No.4JumpInNo.5CopycatLearner

No.6Effec6veLearning

No.7Output-DrivenLearningNo.8DailyUseofForeignLanguage

No.9PlayfulLearning

No.10TornadoofLearningNo.11ChainofExcitement

No.12Quan6tybringsQuality

No.13SkillEmbodimentNo.14LanguageShowerNo.15TangibleGrowth

No.16ThinkinginAc6onNo.17PrototypingNo.18FieldDiving

No.19ABug's-Eye&Bird's-EyeViewNo.20HiddenConnec6ons

No.21TriangularDig

No.22PassionforExplora6on.No.23BrainSwitchNo.24FruitFarming

No.25A\rac6veExpressionsNo.26TheFirst-Dra]-Halfway-PointNo.27Accelera6ontotheNext

No.28CommunityofLearningNo.29SerendipitousEncounters

No.30GoodRivals

No.31TalkingThinkerNo.32LearningbyTeachingNo.33FirmDetermina6ons

No.34LearningbyTeachingNo.35FirmDetermina6onsNo.36Ques6oningMind

No.37Fron6erFinderNo.38Self-ProducerNo.39BeExtreme!

Have Experienced

Want to GainExperience Chart of the Learning Patterns

No.1OpportunityforLearningNo.2LearningbyCrea6ng

No.3OpenLearning

No.4JumpInNo.5CopycatLearner

No.6Effec6veLearning

No.7Output-DrivenLearningNo.8DailyUseofForeignLanguage

No.9PlayfulLearning

No.10TornadoofLearningNo.11ChainofExcitement

No.12Quan6tybringsQuality

No.13SkillEmbodimentNo.14LanguageShowerNo.15TangibleGrowth

No.16ThinkinginAc6onNo.17PrototypingNo.18FieldDiving

No.19ABug's-Eye&Bird's-EyeViewNo.20HiddenConnec6ons

No.21TriangularDig

No.22PassionforExplora6on.No.23BrainSwitchNo.24FruitFarming

No.25A\rac6veExpressionsNo.26TheFirst-Dra]-Halfway-PointNo.27Accelera6ontotheNext

No.28CommunityofLearningNo.29SerendipitousEncounters

No.30GoodRivals

No.31TalkingThinkerNo.32LearningbyTeachingNo.33FirmDetermina6ons

No.34LearningbyTeachingNo.35FirmDetermina6onsNo.36Ques6oningMind

No.37Fron6erFinderNo.38Self-ProducerNo.39BeExtreme!

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Want to GainExperience Chart of the Learning Patterns

For More Information…

Pattern Mining* Sasabe, A., Kaneko, T., Takahashi, K., Iba, T. (2016) “Pattern Mining Patterns: A Search for the Seeds of Patterns,” in the 23rd Conference on Pattern Languages of Programs (PLoP2016).

* Pattern Writinghttp://www.europlop.net/content/start-writing

* Visual Clustering for Writing a New Pattern Language for Creative Collaborations (Collaboration Patterns Project #2) https://vimeo.com/42780071

* Pattern Languages as New Tools for Learning in the Creative Society (Takashi Iba) https://www.slideshare.net/takashiiba/pattern-languages-as-new-tools-for-learning-in-the-creative-society-takashi-iba

* Pattern Language 3.0 and Fundamental Behavioral Properties (Takashi Iba, PURPLSOC15 KEYNOTE, 2015) https://www.slideshare.net/takashiiba/pattern-language-30-and-fundamental-behavioral-properties-takashi-iba-purplsoc15-keynote-2015 * Pattern Language 3.0 and Fundamental Behavioral Properties http://www.purplsoc.org/wp-content/uploads/2016/12/PURPLSOC_book2-1.pdf

* Iba, T., and Isaku, T. (2012) “Holistic Pattern-Mining Patterns: A Pattern Language for Pattern Mining on a Holistic Approach,” in the 18th Conference on Pattern Languages of Programs (PLoP2012).http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.681.4349