patrick w allen, mba resume
TRANSCRIPT
PATRICK W. ALLEN, MBA 555 Asbury Lane Drive, Pearl, MS 39208 * Email: [email protected] * Phone: (601) 421-4446 ************************************************************************************
PROFESSIONAL SUMMARY As a business leader, it is my responsibility to develop and nurture those I am charged to lead while also maintaining a profitable business model. I am committed to the belief that a successful business model is built from the vision and carried through its mission statement. My greatest satisfaction comes from the progression of those I am tasked to train. Possess a fervent desire that creates a contagious atmosphere of surpassing financial and service objectives. Advanced ability in improving the overall image and implementation of internal controls in order to increase bottom line revenue.
EDUCATION
Master of Business Administration (MBA) Belhaven University, Jackson, MS October 2012- October 2014
Bachelor of Arts Tougaloo College, Tougaloo, MS Major: History with an emphasis in European Affairs August 2002 - May 2006
· Presidential Scholar · President, Omega Psi Phi Fraternity Inc.
PROFESSIONAL EXPERIENCE
Walgreens Company 2007 - Present Certified Store Manager
· Facilitate Day-to-Day Operations of Multi-Million Dollar Establishment · Establishing and supporting brand awareness in various locations · Provide payroll management and balanced workforce to payroll percentage · Utilize forecasting tools to exceed sales goals in proficient manners · Develop and promote people growth to ensure lasting success · Increased overall gross profit by 12% within calendar year period · Review P&L statement to access areas for improvement · Create and drive consumer based programs to establish market share · Raise capital and encourage outside vendor involvement for projects · Identify potential growth and encourage maximization
Saks Incorporated 2006 – 2007 Customer Service Representative
· Provided customer support with professionalism · Achieved top service performance through email and online procedures · Achieved marketing designs for customer reclamation
Risk Investigator
· Reviewed and evaluated online orders placed on Saks.com · Maintained liability of company through order evaluation based on risk of fraud
Fraud Investigator · Research and recovery of any fraud cases to private label cards · Evaluate return status rate for private label cards
ADDITIONAL CERTIFICATIONS
· Certified Pharmacy Technician on National Pharmacy Board
COMMUNITY SERVICE & INVOLVEMENT
Walgreens Toys for Tots Coordinator for Jackson, MS Juvenile Diabetes Research Foundation Habitat for Humanity Red Nose Day USA Greenville, MS Chamber of Commerce
PROFESSIONAL AND PERSONAL REFERENCES
Chad Davis [email protected] (601) 941-8577
John Louis Baker, III [email protected] (601) 940-2502
Rebecca Turner [email protected] (601) 506-3937
Josh Gilmer [email protected] (601) 405-6668
Dr. Dexter Whitley [email protected] (601) 832-9272
Mia Nguyen [email protected] (601) 750-0819
Patrick W. Allen �2