parts online shop online pocket guide
TRANSCRIPT
PARTS ONLINE &
SHOP ONLINE
Search and buy spare parts for Atlas
Copco products - anytime, any product,
anywhere.
Construction Technique
COMMITTED TO SUSTAINABLE PRODUCTIVITY
We stand by our responsibilities towards our customers,
towards the environment and the people around us.
We make performance stand the test of time. This is what
we call – Sustainable Productivity.
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ARE YOU LOOKING FOR SPARE PARTS ?
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Search, find, order. It’s that easy!
Parts Online + Shop Online
* Parts Online is only for Atlas Copco Construction Technique spare parts.
ARE YOU LOOKING FOR SPARE PARTS ?
Parts Online
We have now consolidated all information about spare
parts on one platform - making it easier for you to find
and order what you need.
Search spare parts
Search exploded views
Find spare parts catalogues
Transfer spare parts to Shop Online
Parts Online is a user-friendly platform that allows you to
quickly and easily find spare parts for Atlas Copco
construction equipment.
Shop Online
Atlas Copco Shop Online is our e-commerce system
where you can easily manage your orders 24 hours a
day, 7 days a week.
Check availability
Check prices
Place orders
Track orders
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Available on: Available on:
PARTS ONLINE
www.PartsOnlineConstruction.atlascopco.com
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PARTS ONLINE
Benefits
24/7 access
Easy to use and navigate
One platform for all products
Online, with offline
possibilities
Updates immediately visible
Available for Android and
Apple tablets
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Who can use it?
Atlas Copco Customer
Centers
Dealers
Customers
How to access?
Access to the platform is very
easy. Go to
PartsOnlineConstruction.atl
ascopco.com and enter your
email address and password.
The platform is available in
several languages. You can
also access it through
ShopOnline.
PARTS ONLINE
User support:
In order to request a password
please send an email to
To optimize and speed up the
handling time of your request,
please use one of the following
keywords in the subject line of
your email request:
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Mobile version:
The mobile version is available
as a free download from the
App Store and Google Play. In
searching for the app, use the
keyword “DocuMobile”
App Store
https://itunes.apple.com/us/ap
p/documobile/id731514836?mt
=8
Google Play
https://play.google.com/store/a
pps/details?id=air.com.digabit.
documobile
Don’t forget to request a
password!
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SEARCH by part
number, product name
or description.
ACTIONS
• Add to basket
• Comment
• Click on the small icon “i” to get more
information on the part.
CLICK on a part number in
the exploded view and it will
highlight in the list.
FEATURES
Zoom-in feature makes it easier to find
the right spare part and add to Shop
Online basket.
EXPLODED VIEWS
make it easy to locate
the right part.
BUY IN SHOP ONLINE Select
the part number and click
on the basket when you are
logged into ShopOnline.
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CREATE YOUR
OWN LIBRARY to
save the parts you
order regularly.
REVIEWS
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“I found Parts Online very helpful for finding information.
Because the catalogs appear with illustrations, it is easy to
understand what parts look like.”
Deepak Thakur
India
“I use Parts Online since it gives me the most updated
information about spare parts. It is updated daily, which
makes it an important source of information.
When there is a request Parts Online is my first place to
check.”
Helene Karlsson
Sweden
“Site features such as choose, click, zoom in and zoom out help
you find the correct products — even if you’re not very
familiar with them.”
Sean Meng Li
China
“I strongly believe it saves time, speeds up response time,
avoids mistakes, increases customer satisfaction...and
saves the lives of thousands of trees!”
José Antonio Ciutad Bestué
Spain
SHOP ONLINE
www.ShopOnline.atlascopco.com
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SHOP ONLINE
Benefits
Buy spare parts and
consumables - anytime, any
product, anywhere
Easy to use and navigate
Up-to-date info on price and
availability
Track orders and print out
packaging lists
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Who can use it?
Atlas Copco Customer
Centers
Dealers
Customers
How to access?
Go to
ShopOnline.atlascopco.com,
and enter your username and
password.
SHOP ONLINE
How to create an account?
Creating an account in 3
simple steps.
1. Go to ShopOnline
2. Select “Learn more and join
here“ under new user
3. Complete form and submit
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Trouble Shooting Guide:
If you forget your password or
experience problems in
accessing Shop Online, please
go to visit our Trouble Shooting
Guide:
https://shoponline.atlascopco.c
om/TroubleShootingGuide/Tro
ubleShootingGuide_EN.pdf
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AVAILABLE in several
languages.
ENTER your
username and
password.
CREATING your account is
easy. Select “Learn more and
join here“ under new user.
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COMPLETE the form
and submit.
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LINK TO PARTS
ONLINE to search and
immediately add to
basket.
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CHECK STOCK and availability +
add to basket by copy and paste.
OR ENTER one by one
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PLACE ORDERS
FOLLOW a few easy
steps until the order is
complete.
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TRACK ORDERS or
payments.
CHECK the status of
open orders.
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GO MOBILE
Construction App BUILD App Parts Online Shop Online
Find all the information
about Atlas Copco
Construction Technique’s
products and services.
Be informed about trends
and applications in the
global construction
market!
User-friendly platform
to find the spare parts
and catalogues for
Construction equipment.
Handle your orders 24
hours a day. Fast, easy
and safe.
Visit us at atlascopco.com/ConstructionPortal
COMMITTED TO
SUSTAINABLE PRODUCTIVITY.
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