papyrus spring 2010

PAPYRUSVOL. 11, NO. 1 SPRING 2010

I N T E RNAT I ONA L A S SO C I AT I ON O F MU S EUM FA C I L I T Y A DM I N I S T R ATOR S

Long-TermPreservation atthe Library ofCongress

The 20th Annual IAMFA Conferencein San Francisco, CA

Coastsider HelpsFilipino ChildrenSmile

Tales from theBritish Library

VOL. 11, NO. 1 SPRING 2010

I N T E RNAT I ONA L A S SO C I AT I ON O F MU S EUM FA C I L I T Y A DM I N I S T R ATOR S

IAMFA/PapyrusVol. 11, Number 1Spring 2010

EditorJoe May

Papyrus CorrespondentsJoe BrennanJohn CastleJohn de LucyMaurice EvansJennifer FragomeniKendra GastrightPaddy Hastings

Nancy Lev-AlexanderVincent MagorrianEdgar MaxionJoe MayJack PlumbStacy TrevenonStacey WittigTerry Zukoski

Design and LayoutPhredd Grafix

TranslationMarina Pascal (French)Jeanne Pascal (Spanish)

EditingArtistic License (English)Guy Laroque (French)

Printed in the U.S.A. byKnight Printing

ISSN 1682-5241

Statements of fact and opinionare made on the responsibility ofauthors alone and do not imply anopinion on the part of the editors,officers, or members of IAMFA. Theeditors of IAMFA Papyrus reserve theright to accept or to reject any Articleor advertisement submitted forpublication.

While we have made every attempt toensure that reproduction rights havebeen acquired for the illustrationsused in this newsletter, please letus know if we have inadvertentlyoverlooked your copyright, andwe will rectify the matter in afuture issue.

Letter from the Editor1Message from the President / Mot du président / Mensaje del Presidente 2Runnymede Sculpture Farm4

Coastsider Helps Filipino Children Smile5

Tales from the British Library7

The 2010 IAMFA Annual Conference /L’édition 2010 de la Conférence annuelle IAMFA /La Conferencia Anual de IAMFA del 201012

2010 IAMFA Conference Schedule14

Members Reveal Five Practical Applicationsof Benchmarking19

Long-Term Preservation at the Library of Congress21

Experiences of a Facility Manager during the Evolutionof Building Automation23

New Building for the National Library of Greece24

Regional Updates and Member News25

Crossword31

IAMFA Members—Organizations32

Crossword Solution33

Contents

Atlanta, U.S.A. — Kevin Streiter,High Museum of Art [email protected]

Australia — Dean Marshall,National Gallery of [email protected]

Bilbao, Spain — Rogelio Diez,Guggenheim [email protected]

Chicago, USA — William Caddick,Art Institute of Chicago [email protected]

Los Angeles, USA — Randy Murphy,Los Angeles County Museum of [email protected]

New England, USA — John H.Lannon, Boston [email protected]

New York, USA — Mark Demairo,Neue [email protected]

New Zealand — Patricia Morgan,Auckland Art [email protected]

Ottawa-Gatineau, Canada —Ian MacLean, Canada Science andTechnology Museum [email protected]

Philadelphia, USA — John Castle,Winterthur Museum & [email protected]

San Francisco, USA — Joe Brennan,San Francisco Museum of Modern [email protected]

United Kingdom — Jack Plumb,National Library of [email protected]

Washington/Baltimore, USA —Maurice Evans, Smithsonian [email protected]

REGIONAL CHAPTERS

PresidentJohn de LucyThe British LibraryLondon, United [email protected]

V.P., AdministrationAlan DiricanBaltimore Museum of ArtBaltimore, MD, [email protected]

V.P., Regional AffairsJohn CastleWinterthur Museum, Garden and LibraryWinterthur, DE, [email protected]

TreasurerLarry BannisterMilwaukee Public MuseumMilwaukee, WI, [email protected]

Secretary and Papyrus EditorJoseph E. MaySustainability EngineerLos Angeles, CA, [email protected]

Chairman — Conference 2010Joe BrennanSan Francisco Museum of

Modern ArtSan Francisco, [email protected]

Head of International AffairsGuy LarocqueCanadian Museum of

CivilizationGatineau, QC, [email protected]

For additional contact information,please visit our website at

www.iamfa.org

For more information onbecomming a member of theInternational Association of

Museum Facility Administrators,please visit

www.iamfa.org

IAMFA BOARD OF DIRECTORS

Cover photo: This charming little girl is fascinated by Batodonoides vanhouteni, the smallest mammal known to man, while Indricotherium, the largest known land mammal, appears almost tame as he bows and waits to be recognized. The new California Academy of Sciences is just one of this year’s IAMFA Annual Conference venues. Photo: Joe May

PAPYRUS SPRING 2010 1

Not long ago, on a cool wintry even -ing in Los Angeles, I found myselfpag ing through the IAMFA web -

site, just looking at all the material aboutthe organization. Before long, I was look -ing at a few back issues of Papyrus, and Ithought to myself: I wonder what was inPapyrus five years ago? So I pulled up theSpring 2005 issue on the website, andstarted look ing at what was in that issue.I began by reading the Letter from thePresi dent—Guy Larocque at the time—in which Guy asked several questions(repro duced below). The questionscaught my attention, and caused me toset out to try and get answers to thosequestions five years later.

• Where will IAMFA be in five years’ time?

• How many more members will it have?

• What new countries may have joinedIAMFA?

• What impact might world events haveon the direction that the Associationwill be taking?

• What are the economic and social con -ditions that IAMFA members may haveto contend with in their countries?

• What new problems, solutions or tech -nologies will the facilities managersof cultural institutions be able toshare within the membership?

My first thought was: what luck to haveopened the Spring 2005 issue of Papyrus,and to see these questions asked aboutour current time in the IAMFA orga ni za -tion—but asked five years ago. I knew Ihad to try and find some answers for Guy,and I hope the answers are interestingto the member ship as well.

Here is what I found:In 2005, IAMFA had 138 members in

six countries. Today, IAMFA has 226 mem -bers in seven countries. That is a 64%increase in the number of mem bers.Tak ing compounding into account, it

might be easiest to say that we have an11% annual rate of growth. In 2005,there were seven members from theU.K. Today, there are 33. The U.K. is thefastest-growing nation in terms of IAMFAmem bers. Since 2005, we have had amember in The Netherlands resign itsmembership, but we have new membersin France and Russia, so the numberof nations represented in IAMFA hasincreased by one.

I was really impressed by Guy’s fore -thought in asking how economic andsocial conditions might affect members.We have certainly seen the whole worldaffected by the worst global recession inthree-quarters of a century. This topichas become a major theme for IAMFAconferences in the past two years, andhas shifted nearly everyone’s attentionto cost containment.

I think the answer to the last ques tion—What new problems, solutions or tech -nologies will the facilities man agers ofcultural institutions be able to share with -in the membership—is best supplied byyou, the members, and can best be doneby participating in the annual IAMFAbenchmarking exer cise. If you have notparticipated before, you should considerbeginning this year. This is an importantannual exercise, and you will find it invalu -able in iden tifying opportunities for im -provement at your institution, and canuse the results to build support at yourinsti tu tion for the operational changesthat you know are needed.

Looking at how our membership haschanged over the past five years, I thinkwe can all feel good about an 11% rateof growth. One of our current oppor tu -nities is to continue expand ing the orga -nization, and possibly increasing focuson getting the word out to cultural insti -tutions in new coun tries that are notcur rently represented within our mem -bership. Whether or not our focus ongrowth continues, and whether we decide

Joe May Editor, Papyrus

Letter from the Editor

our goals should change, are very impor -tant questions, and every member shouldhave an opportunity to provide input.

One of the plans for this fall’s con -ference in San Francisco is to have asession aimed at shaping strategy for thefuture of IAMFA. Now is the time to beginplanning what we want the answers tothese same questions to be five years fromnow. It will be here before we know it!

How big should we become? Howhave our priorities changed—or howshould they change? What can we dodifferently to increase the benefits ofbeing an IAMFA member? There are somany questions that we should pause toconsider. We did this five years ago inBilbao, and every five years seems a veryappropriate interval to formally considerchanges in strategy. What do you think?

I hope to see you at the IAMFA Con -ference in San Francisco this October toparticipate in this important discussion.

Before I finish, I would like to men tionalso that we now have an IAMFA Groupwith 20 members on LinkedIn. If youare not familiar with LinkedIn, it wouldbe worthwhile to have look. LinkedIn isthe most popular pro fes sional network ingsystem on the web. It is free, and allowsmembers to main tain contact with pastcolleagues, along with providing numer -ous other bene fits. Please consider joiningLinkedIn, and joining the IAMFA Group.We will also be looking at ways to useLinkedIn to foster improved communi -cation between IAMFA members.

Lastly, thank you to those who haveprovided contacts that may have interestin advertising in Papyrus. I hope youhave noticed their ads. The revenuefrom these ads will fund new oppor -tunities for IAMFA. Thanks, as well,to all those who contributed articles,news items and updates.

I hope you enjoy this issue of Papyrus,and I look forward to seeing you at thisfall’s conference in San Francisco.

2 PAPYRUS SPRING 2010

La vingtième conférence annuellede l’IAMFA à San Francisco sedéroulera du 17 au 20 Octobre, et

j’espère que vous y assisterez pour quenous puissions se rencontrer, partagercette expérience précieuse d’appren tis -sage, et porter un toast à l’avenir. Durantl’année 2009, nous avons été con fron tésà une myriade de défis éco nomiqueset avons lutté pour tenter de prospérer.Malgré ces difficultés, un nombre éton -nant de membres ont assisté à notreexcellente conférence à Washingtonqui a rendu des gains économiquespour l’organisation de l’IAMFA. Parconséquent, nous pour rons maintenirà la baisse les frais de participation àla conférence de cette année !

Une chose que nous avons eu à faireétait de demeurer positif tout au longde cette période de ralentissementéconomique qui a affecté l’ensemblede nos organismes culturels à traversle monde.

Dans sa 20e année, et de retour àSan Francisco pour la première foisdepuis 2003, la conférence de l’IAMFAoffrira à vous- les professionnels – desoutils pratiques et une vision straté giquepour s’adapter et prospérer à travers cestemps difficiles. Explorant les défis poli -tiques, technologiques, écono miqueset sociaux à travers d’un mé lange éclec -tique de présentations de la part devos pairs provenant des huit orga ni sa -tions culturelles qui vous accueil lerontà San Francisco, la con férence de cetteannée sera un guichet unique pourla préparation et la sau vegarde devos institutions contre un monde enmutation. Initier le changement ouêtre changé!

La vigésima conferencia anual deIAMFA en San Francisco tendrálugar del 17 al 20 de octubre, y

espero que asistan para poder reunir -nos, compartir esta oportunidad valiosade aprender, y brindar por el futuro.Durante el pasado 2009 nos hemosenfren tado con un sinfín de retos eco -nómicos para seguir adelante. A pesarde estas dificultades, asistió una canti -dad asombrosa de miembros a nuestraexce lente conferencia en Washington,lo cual ha rendido ganancias parala orga nización de IAMFA. ¡Por eso,podemos mantener el costo de asistirla conferencia de este año a un nivelmuy moderado!

Todos nos hemos visto obligados amantener una actitud positive duranteesta contracción económica que haafectado todas nuestras institucionesalrededor del mundo.

En su segunda década y de vuelta enSan Francisco por primera vez desdeel año 2003, la conferencia de IAMFAles brindará a Ustedes—los profes io -nales—las herramientas prácticas y lavisión estratégica para adaptarse y saliradelante a través de estos tiempos exi -gentes. Sus colegas en las ocho institu -ciones anfitrionas les guarirán en unviaje de exploración de los retos políti -cos, tecnológicos, económicos y socialesque les competen a Ustedes los profes -ionales de mantenimiento de instala -ciones, mediante una mezcla ecléticade presentaciones. En esta conferenciaUstedes encontrarán bajo un solo techotodo lo que necesitan para preparar yproteger sus instituciones en un mundoimpredecible. Sean Ustedes mismoslos agentes de cambio.

Message from the PresidentMessage du présidentMensaje del Presidente

The 20th IAMFA Annual Confer -ence in San Francisco is beingheld October 17 to 20, and I hope

that you will be attending so that wecan meet, share this valuable learn ingexperience, and raise a toast to thefuture. 2009 has proven something ofan economic struggle, with many of usfacing endless challenges and strug glingto prosper. Despite these financial dif -ficulties, our membership came out instunningly large numbers to the excel -lent Washington conference, whichturned a good profit for the organi -sation. That is why we can continueto keep the conference fees so lowthis year!

One thing that we have had to dois remain positive throughout this eco -nomic downturn, which has affectedall our cultural organisations aroundthe world.

Now in its 20th year, and back inSan Francisco for the first time since2003, the IAMFA conference will giveyou—facililties professionals—thepractical tools and strategic vision toadapt and prosper throughout thesedemanding times. Exploring the polit -ical, technological, economical andsocial challenges facing FM profes -sionals—through an eclectic mix ofpresentations from your own peerswithin the eight host San Franciscocultural organisations—this year’sconference will be a one-stop shopfor preparing and safeguarding yourinstitutions against a changing world.Initiate change or be changed!

The 2010 conference brings togethersome outstanding speakers, who willdiscuss cost-efficient innovations and

John de LucyPresident / Président / Presidente, IAMFA


solutions learnt by our hosts; seismic-resistance issues and the environment;new technologies (especially LED light - ing in museums); and legal require -ments. Through a variety of presenta -tions from staff and their advisors, wewill learn about operating a Platinumbuilding, green roofs and new construc -tion projects. There are also many sitevisits, behind-the-scenes tours, and avaried guest programme, as well asunrivalled networking opportunities,so there really is something for every -one—including a walk across theGolden Gate Bridge!

Guests are in for a real treat as well,including joining us for a Californiabarbecue at a private sculpture farm, afoodie’s tour of Chinatown, and a stun -ning day in Napa Valley. In addition,there is an optional extra day onThurs day, with a tour of historical andcultural venues in California’s capitalof Sacramento. Study the programmein this issue, and you will have no prob -lem justifying the conference to yourboss or your partner!

If you haven’t already done so, pleasevisit www.iamfa.org to ensure your placeat the conference, and don’t forget toreserve your hotel.

As I mentioned in my last messageabout the 2009 Washington conference,I was interested to note that so manyWashington organisations had sig nif -icant in-house facilities teams. Thisdiffers from my experience in theU.K., where we tend to outsource bypartnering with one or two servicesuppliers who bundle many servicesinto their contracts. We try to treatour partners very much as our ownstaff, however, with no visible sign ofany differentiation.

True business partnerships are onlypossible with a real and long-term com -mitment to excellence, an ego-neutral

La conférence de 2010 réunit quel -ques excellents conférenciers qui dis -cuteront sur des innovations rentableset des solutions connues par nos hôtes,les questions de résistance aux séismeset de l’environnement, les nouvellestechnologies (en particulier l’éclairageLED dans les musées) et les exigenceslégales. Grâce à une variété de présen -tations du personnel et de leurs con -seil lers, nous allons apprendre davan -tage sur l’exploitation d’un bâtiment« Platine », les toits verts et de nou veauxprojets de construction. Il existe égale -ment de nombreuses visites sur leterrain, des visites dans les coulisses,et un programme varié d’hôtes, ainsique des possibilités de réseautageincomparable. Il y en aura vraimentpour tous – y compris une marche àtravers le pont Golden Gate!

Les participants apprécieront unbar becue typique de la Californie dansune ferme avec des sculptures, unetournée gastronomique à Chinatown, etune journée magnifique dans la valléedu Napa. En outre, il y aura une optionde journée supplémentaire le jeudi, avecune visite des sites histo riques et cul turelsde Sacramento, capitale de la Californie.Veuillez étudier le pro gramme dans cenuméro, et vous n’auriez aucun prob -lème à justifier la conférence à votrepatron ou votre partenaire!

Si vous ne l’avez pas déjà fait, je vousprie de visitez www.iamfa.org pour vousassurer votre place à la conférence, etn’oubliez pas de réserver votre hôtel.

Comme je le mentionnais dans mondernier message sur le congrès 2009à Washington, je me suis intéresséde constater que les organisations àWash ington ont de nombreuses équipesdans l’immobilier. Cela diffère de monexpérience au Royaume-Uni, où nousavons tendance à sous-traiter avec unou deux prestataires de services, qui àleurs tour re-groupent d’autres dansleurs contrats. Nous nous efforçonsde traiter nos partenaires à peu prèscomme notre propre personnel, sansaucun signe visible de différenciation.

Véritables partenariats d’affaires nesont possibles qu’avec un engagementréel et à long terme envers l’excellence,une approche neutre des relations –sans ego –, un objectif commercial,

La conferencia de 2010 reúne ungrupo de conferencistas sobresalientes,quienes compartirán soluciones e inno -vaciones para optimizar costos, apren -didos por nuestros anfitriones; temas deresistencia sísmica y del medio am biente,y nuevas tecnologías (especial menteel uso de luces LED en los museos). Através de una gama de presentacionespor los encargados y sus consultores,aprenderemos cómo operar un edificioPlatino (“Platinum”), techos verdesy proyectos de nueva construcción.¡Habrá muchas visitas a las mismasinsta laciones, giras tras bastidores,y un programa variado para los invi -tados, además de oportunidades sincompara ción para trabajar en sus redesde contactos, así que realmente hay algopara todo el mundo—incluyendo unacaminata por el puente Golden Gate!

Los invitados se deleitarán de unabarbacoa con nosotros en una fincade esculturas, una gira gastronómicadel Barrio Chino, y un día espectacularen el Valle de Napa. Además, habrá unajornada extra opcional el jueves, conun paseo de los lugares históricos yculturales de Sacramento, la capital deCalifornia. Estudien bien el itinerarioen este ejemplar, y no les costará trabajojustificar esta conferencia a sus jefeso a sus compañeros.

Si no lo han hecho todavía, por favorvisiten www.iamfa.org para asegurarsus cupos en la conferencia, y no seolviden de reservar sus hoteles.

Como comenté en mi último men -saje sobre la conferencia de 2009 deWashington, me llamó la atencióncuántas instituciones de los EEUUposeen a grandes equipos de mante -nimiento de planta. En cambio en elReino Unido optamos generalmentepor ejecutar muchas de estas funcionespor contrato con uno o dos proveedoresdiferentes. Nos esforzamos para tratara nuestros proveedores como si fuerannuestros propios funcionarios, sin haceruna diferencia. (Solamente son posiblesrelaciones de negocios donde cada sociotiene el mismo peso, cuando estos secomprometen a largo plazo a la exce len -cia sin darle importancia al ego y danun enfoque comercial con el deseo defomentar el crecimiento mu tuo dentrode un ambiente de con fianza. Será el

CONTINUED ON PAGE 20 SUITE À LA PAGE 20 SIGUE EN LA PÁGINA 20


service agency here in San Francisco.The Rosekrans family, great loversof the outdoors, are accomplishedwhitewater rafting guides. You makelots of friends in this world, and thebonds you form on the river are verystrong. I have enjoyed lengthy rivertrips with Adolph, Spreck, Kate, andJohn Rosekrans over the years, andreally appreciate each of them. And,as an architect and builder, Adolph S.Rosekrans appreciates those in thefacilities and construction fields. Hewas, in fact, principal architect of theCalifornia Historical Society, a smallmuseum across from SFMOMA.

The family also has a long repu ta -tion of involvement in the art world.Alma de Bretteville Spreckels, Adolph’sgrandmother, was an art-lover, andassembled a major collection of sculp -tures by Auguste Rodin, later makinga permanent home for them in themuseum that she and her husband,Adolph B. Spreckels, built and gave tothe city of San Francisco: the CaliforniaPalace of the Legion of Honor.

I hope to see all my fellow facilityadministrators at this fun and uniquevenue. Did I mention the food? Youwon’t want to miss a catered California

barbecue on the site of the historicbarn with Chef Melissa Rossi. See youthis fall!

Terry Zukoski is Facilities Director of theSan Francisco social service agency TheGlide Foundation/Glide Memorial Church.

Runnymede Sculpture FarmBy Terry Zukoski

Harry Gordon, Lenape, 1983—sculpturemade of local ash and elm.

Andy Goldsworthy, Clay Works for Runnymede, 1993–1994—sculpture made of clay from Runnymede.

William Wareham, Horned Warrior (totem II), 1990—sculpturemade of recycled steel.

The San Francisco Chapter ofIAMFA is delighted to be bring -ing the Runnymede Farm venue

to IAMFA conference attendees this fall.This private sculpture farm, locatedin Woodside, California, just minutesfrom the Stanford University campus,features 100 acres of rolling hills, valleyoaks, historical buildings, and a fewmodern touches: 150 sculptures dotthe landscape.

For three generations, Runnymedehas been in the possession of theRosekrans family, which traces itsCalifornia roots to pioneer days. Thefamily’s stewardship, springing from adeep love of the land, has shaped andpreserved this charming stretch of ruralcountryside. In its heyday (1920–1930s),Runnymede was one of the best-knownhunter-jumper stables in the country,with 50 horses quartered at the farm.

A rich history, outstanding beauty,and world-class works of art. RunnymedeSculpture Farm is never open to thepublic. It has occasional visitors throughfundraising events allowed by theRosekrans family. So why are we solucky? I am the current FacilitiesDirector of the Glide Foundation/GlideMemorial Church, a well-known social


Early one January morning, JoeBrennan hopped into a cab enroute to a medical supply outlet.

That “cab” was “one of those little three-wheeled contraptions,” a motorizedcycle with a sidecar. He was seeing a lotof those, busily carrying unusual pas -sengers: “You’d see two or three peoplecrammed in. You’d see a person witha pig, a person with chickens.”

Such cabs are standard transpor ta -tion in Santiago City, an eight-hour busride from Manila, in the Philippines.This city of 275,000, the commercialcenter of a rice-growing hub in theIsabela province, was where Brennantraveled January 9 to 25 to participatein an Alliance for Smiles humanitarianmission.

He was part of a 22-person teammade up of medical specialists andsupport personnel, whose mission wasproviding cleft lip and cleft palate sur -gery free for the disadvantaged. Thistrip, the 21st such mission for Alliancefor Smiles, was based at the SouthernIsabela General Hospital, and Brennanwas the team quartermaster.

“I frequently had to go out and findthings,” he said upon his return. “I wentout to look for them if they weren’tavailable in town.”

Alliance for Smiles, affiliated withthe Craniofacial Department of theUniversity of California, San FranciscoMedical and Dental School, workswith specialists to address cleft lip andpalate deformities with populationsof developing countries.

Volunteer teams of surgeons, anes -the siologists, nurses, pediatricians andmore incorporate surgery, dental treat -ment and speech therapy to correctproblems. They hope to correct prob -lems early, while nerves and musclesare still pliant.

Complex cases which require moresurgery are referred by Alliance forSmiles to longer treatment programs.

This team was supported bydonations from the Rotary Clubs inSan Francisco and Taipei, in partner -ship with a Rotary Club of midtownSantiago City. Brennan was also sup -ported by the Odd Fellows Lodge ofHalf Moon Bay, of which Brennan isa member.

Working from about 8 a.m. to 6 p.m.in the three operating rooms used bythe team, surgeons took up scalpelsand became fine artists, reconstruct -ing the faces of children who wouldsmile, speak normally and lead livesunmarred by defects of birth.

“You could see incredulity” on thefaces of parents, Brennan said. “I cameto realize that there was more about theproblem than a cleft lip. On the sur face,the children were ashamed becausethey were different, but looks werethe least of it … Language was deniedthem if they can’t form syllables.”

By the time the week was over, theteam had treated 76 patients with 102

surgeries, each valued at about $1,000.They had a free day in the middle ofthe visit, when they visited the historic“rice terraces,” and were honored bySantiago City Mayor Amy Navarro.

And Brennan came home with anew outlook on life.

“There’s a lot to be said for appre -ciating your blessings,” he said.

He said that the experiences of see -ing fellow volunteers who had madeseveral such trips, realizing the com -pas sion of the Filipino people for theirchildren, gaining “more appreciation ofthe medical profession” had inspiredhim to go on such a mission again.

“I do think it’s necessary for us toconnect with our own humanity,”he said.

Stacy Trevenon is a writer for the Half MoonBay Review. This article originally appearedin the Review on March 17, 2010. © Half Moon Bay Review. Reprintedwith permission.

Coastsider Helps Filipino Children SmileJoe Brennan Helps Medical Team on Alliance for Smiles TripBy Stacy Trevenon, Half Moon Bay Review

Joe Brennan cleans surgical equipment on his recent visit to the Philippines on an Alliancefor Smiles mission.

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fittings. This involved deactivating the ballast control gear,thus eliminating any of the gear losses that are usuallyexperienced with a fluorescent fitting.

The selection of LED lighting was a result of the followingfactors:

• LEDs emit no ultraviolet waves, eliminating light damageto documents, thereby making the installation compliantto BS 5454:2000.

• LEDs have lower power consumption per tube: 22W, asopposed to 70W.

• LEDs would eliminate the gear losses experienced withstandard fluorescent fittings.

• LEDs have a longer life expectancy: 60,000 hours, asopposed to 20,000 hours, thereby increasing main -tenance intervals and reducing the need for specialsecurity escorts into the critical work zone.

• LEDs have low temperature emissions, which wouldreduce the demand on environmental plants.

• LEDs enhance colouration of book bindings.

Once collection-care personnel approved the pilotscheme, a project was initiated to carry out a total lampupgrade. Messrs BV Bullens, a COFELY frameworksupplier, tendered and was awarded the work by theLibrary’s project team. Work commenced during thesecond week of January 2010, and was completed byJanuary 29.

Tales from the British LibraryA Year of Energy OpportunitiesBy Paddy Hastings

Figure 1: King’s Tower Library, St Pancras.

Cofathec/COFELY commenced its maintenance servicescontract for the British Library on October 1, 2008.The contract is of a four-year duration, with possible

extension for a further two-year period. Integrated intothe service delivery for maintenance is energy and utilitymanagement.

Our contractual requirement is to report on energy-utilityconsumption on a monthly basis, chair and record energymeetings, and support the Library with its corporate envi -ronmental strategy and policy. The first task we under tookwas an in-depth energy survey, identifying base loads, criticalplant and systems, and established business operations.

The Library is a critical environment; its product is thenational archive, which contains artefacts that are storedwithin strict environmental parameters aligned with the rec -ommendations in BS 5454.1 This requires plant operationon a 24/7 basis, resulting in high utility-consumption loads.The annual energy utility-consumption load equates to22,000 tonnes of CO2 emissions.

The energy audit identified a number of energy oppor -tunities, which were prioritised into an action plan. Theseincluded lighting upgrades, sub-metering, voltage optimi -sation, energy-awareness training and energy roadshows.

The Library requested that we undertake an investigationinto the production of a unique museum and galleries energylabel, that we produce an energy map of the main Librarybuilding, and that we manage the process of accreditationunder the London Green 500 environmental scheme.

Case Study: Lighting Upgrades—King’s Library Tower LED InstallationAt the heart of the British Library in London, a tall glasstower—the King’s Library Tower—houses books col lectedby King George III (reigned 1760–1820). It is consideredone of the most significant collections of the Enlightenment,containing books printed mainly in Britain, Europe andNorth America from the mid-fifteenth to the early nine -teenth centuries. It currently consists of 65,000 volumesof printed books and 9,000 pamphlets.

The tower has an area of 980 m2 over seven levels. Eachlevel is illuminated by 1.8-metre 70W fluorescent tubesmounted vertically in each window mullion. A total of336 lamps operate 15 hours per day.

A pilot project was introduced to test an installation of22W LED lamps that would fit into the existing luminaire

1BS 5454:2000 Recommendations for the storage and exhibition of archivaldocuments is a British Standard for the preservation of archival material.

Cost savings are indicated below. The calculations reveala reduction of almost 50% in CO2 emissions, and a simplepayback analysis of less than five years.

Case Study: Lighting Upgrades—Cold Cathode LED InstallationThe British Library has identified the replacement of coldcathode lamps as a high priority in their pipeline of lightingworks. The existing cold cathode lighting has failed in someareas of the Library. This has resulted in patchy lightingon stairwells and in various spaces. In addition, the BritishLibrary is looking for energy and environmental benefitsto result from the re-lamping programme.

Lighting levels within the public areas are generally sub -dued, in keeping with guidelines designed to protect thecollection from potential light-induced damage to artefactsand other fragile materials, and to avoid extreme fading oflibrary objects by visible radiation (light) and ultraviolet(UV) radiation.

The areas requiring lamp changes are those which needa special length of cold cathode tube manufactured and

delivered to the British Library. The lamps are therefore notoff-the-shelf, and are often not replaced due to the difficultyin getting replacements.

According to the CIBSE Lighting Guide LG7, it is impor -tant to ensure a lux level of at least 100–150 at floor level incirculation areas such as staircases, in order to illuminatetreads. The guide recommends that, ‘Stairs should be lit sothat there is some contrast between the horizontal treadsand the vertical risers.’

Cold cathode lamps are designed to last for 45,000 hours,and the lamps installed onsite are rated at 50W/m length.There are an estimated 460 metres in length of cold cath -ode 50W tubes installed within the public areas that servethe passerelles/walkways, staircase balustrades and liftlobby illumination.

Replacement of the cold cathode lamps with LED units—which are designed to last for a minimum of 50,000 hoursand are rated at 7.7W/m length—result in an immediatesavings of 36.5W/m length. Based upon an estimatedannual usage of 8,000 hours, the cold cathode lamps use184,000 kWh of electricity, producing 97 tonnes of CO2

emissions. The annual cost of operation is estimated at£14,970 (approximately US$22,844).

A significant number of the cold cathode arrays werefailing, which compromised walkway lighting (see Figure 4).

Messrs BK Electrical, a COFELY framework supplier,tendered and was awarded the work by the Libraries project


Figure 2: King’s Library Tower—LED Lighting Cost Analysis.

Figure 4: Passerelle cold cathode lighting starting to fail.

Figure 5: Passerelle lighting replaced with LED solution.Figure 3: Cold cathode LED upgrade cost analysis.


team. The work commenced during the second week ofFebruary 2010 and was completed by March 29, 2010.

Case Study: International Associationof Museum and Facilities Administrators(IAMFA) Energy LabelIAMFA is an organisation with members comprisingmuseums, galleries and libraries in the U.S., Canada,Australia, New Zealand, France, Spain, Russia and theU.K. members contribute energy-utility data to be usedfor benchmarking energy performance in the buildingsoccupied by these types of organisations.

The estates/facilities management departments withresponsibility for servicing museums, galleries and librarieshave a unique challenge in ensuring that the artefacts andtreasures are protected and secure, while also ensuring thatthey are housed in an environment that minimises the riskof their deterioration.

The buildings in which these national treasures areaccom modated may be over 200 years old (façades), or newlybuilt incorporating the latest in sustainable technology.

John de Lucy, Head of Estates at the British Library, isalso President of IAMFA and, during his tenure had beentasked with delivering an Energy Label to IAMFA that couldbe used by the international membership. The task ofproducing the energy label subsequently fell to COFELYon behalf of IAMFA.

Benchmarking these types of buildings is often chal -lenging because of their bespoke, singular, iconic designs, inaddition to the difficulty in finding comparative performancedata.

In the U.K. (England and Wales), any public buildingover 1,000 m2 that is frequently visited by members of thepublic must produce a Display Energy Certificate (DEC).These certificates are renewed annually, and will indicateenergy-consumption data as well as specific energy per for -mance based upon kWh/m2/year. The DECs are colour-banded A to G, similar to electrical white goods such aswashing machines or refrigerators, where A (Green) equateswith good energy efficiency and G (Red) is poor.

The benchmarks used to create the DEC are based upon‘notional buildings’ for which the British Library is cate -

gorised as a Cultural Activity. The Library is not a notionalbuilding, however; it is one-of-a- kind, with an operationalrequirement for 24/7 business activities—so where do wefind comparative benchmark data?

We studied benchmark data for each member country,looking for similar schemes to the DEC scheme, and foundfew information sources with data that could be used forref erence. In the U.S., for example, there are eight energyzones ranging from Florida to Alaska, but there was a dearthof factual benchmark data we could use.

We noted that IAMFA has been collecting performancedata concerning their facilities operations for a numberof years. Within this data, there was a sizable database ofutility-consumption data for each member organisation.

Jack Plumb of the National Library of Scotland devisedthe idea of the IAMFA Energy Label, which could be createdupon completion of data entry in the BenchmarkingFacilities Issues questionnaire, and which would be usefulto all members of IAMFA.

How It WorksWhen completing their annual Facilities Issues question -naires, members will arrive at Section D1 Utilities. Thequestionnaire will direct the user to complete the formand select imperial or metric measurements, etc.

Figure 6: The British Library, St Pancras. Figure 7: The St Pancras DEC.

The new form has been designed to accept up to threeyears’ worth of energy-consumption data.

The background macro created by Facilities Issues willcalculate the percentage difference from each year, so thatthe result can be aligned to the percentage banding A to H.

Facilities Issues has created a test site on the bench -marking website, so why not try to create your own energylabel? Please contact Keith McClanahan for the necessarypasswords and so forth.

When the completed D1 form is submitted, an EnergyLabel is generated.

The IAMFA label would then be displayed next to theDEC.

The Way ForwardAs you can see from our test label above, I have askedFacilities Issues to insert a benchmark table onto the formso that a straightforward quality check on energy perfor -mance can be carried out by the IAMFA member. Thebenchmarks are taken from the CIBSE Guide F Energy inBuildings, applicable to the U.K.

I feel that we should use the Facilities Issues data collectedby IAMFA over the years to create relevant internationalenergy benchmarks for our buildings. Jack Plumb is look -ing to establish a Special Interest Group (SIG) composedof members who would be willing to work together to makeuse of this information.

IAMFA’s membership consists of prestigious organisa -tions which can act together as an authorative body to createan international standard of energy performance bench -marks for museums, galleries and libraries.

Energy Initiatives at the British LibraryWe have carried out an exercise to map energy consump tionand associated costs for each floor level and zone of the mainSt Pancras building. The purpose of this exercise is to deter -mine how much energy is being used to maintain the envi -ronment in each of the specific areas such as read ing rooms,support offices, storage and laboratories. The environmentis being maintained as per the recommen dation outlinedin the British Standard BS 5454:2000 Recommendations forthe storage and exhibition of archival documents.

We know which areas are the most and least expensiveto operate, as indicated in the chart below.

The calculations reveal a reduction of almost 50% inCO2 emissions, and a simple payback analysis of less thanfive years.

Sub-MeteringThe U.K. government is currently introducing a CarbonReduction Commitment scheme, which represents a new


Figure 10: Energy mapping at the British Library.

Figure 8: Section D1 of Facilities Issues questionnaire.

Figure 9: IAMFA test Energy Label.


risk to the British Library if adequate preparations arenot made. As of April 2011, the British Library will needto purchase allowances for its emissions, which will cost£12/tonne (approximately US$20/ton).

The CRC scheme will produce a performance leaguetable of organisations that are ranked in order of theirachievements in reducing carbon emissions. A key metricin this scheme will be whether or not an organisation has amonitoring and targeting metering system installed.

Part L of the U.K. Building Regulations recommendsdeployment of sub-metering, so that 90% of energyconsumption can be accounted for. The Carbon Trustestimates that actions taken as a result of installing andmonitoring meters often save 5–10% of the energy beingmetered.

A sub-metering system will provide the British Librarywith the ability to track and report its CO2 emissions. TheBritish Library has accordingly installed web-enabled metersfor its main utilities at St Pancras in London, and will soonfollow with a similar system at its Boston Spa site in Yorkshire.The system will track utility consumption, and can beadjusted to provide overburn alarms, in the form of e-mails,to warn of any exceptional trend in energy consumption.

The software used with the sub meters will producebespoke reports that can be used for site analysis.

Accreditation SchemesThe British Library hassigned up for accreditationunder the London Green500 scheme, in which an award is given based upon anorganisation’s success in carbon reduction. Similar to

LEED/Energy Star rating certification, it con centrates onthe carbon impact of the British Library’s business travel,staff commuting, waste and recycling figures, and utilityconsumption data is used to produce a grade.

The British Library has been awarded the Gold standardfor its 2009 carbon reduction initiatives.

The British Library has authorised an application to meetthe Carbon Trust Standard—a national scheme recognisedby the CRC, which would improve a grading score and per -haps a league table position. The Carbon Trust Standard issimilar to the U.S. Energy Star rating scheme.

Paddy Hastings is Value Engineering and Energy Managerat COFELY/The British Library, and can be reached [email protected]

Figure 12: The British Library’s London Green 500 Award.Figure 11: Web-based energy monitoring and targeting software.

Become a Member of IAMFAFor more information on becoming a member of the

International Association of Museum Facility Administrators, please visit WWW.IAMFA.ORG


Whether you left your heart inSan Francisco, or just wantto wear some flowers in your

hair, be sure to attend this year’s annualIAMFA conference from October 17to 20. You will have a chance to sit onthe dock of the Bay and watch the tideroll away, but you will not be wastingtime—instead, you’ll be taking advan -tage of great opportunities for infor ma -tion-sharing, professional development,and collegiality with other facilityprofessionals like you!

This year’s conference is hostedby a number of excellent institutions,including SFMOMA, Stanford Libraries,the Exploratorium, the Academy ofSciences, the de Young Museum, theContemporary Jewish Museum, theDisney Family Museum, and others.The conference will kick off in the tra -ditional way with the optional Sundaybenchmarking session. The bench -mark ing session has become an invalu -able tool for many who regularly attendthe conference, and who want to imple -ment continuous improvement intheir facility management practices.Regular conference registration andan icebreaker reception will take placethat Sunday evening, followed by infor -mation sessions and facility tours onMonday, Tuesday, and Wednesday.Guest speakers will present topics suchas LED lighting, long-term project plan -ning, San Francisco’s Green BuildingProgram, and renovation of a historical

Que vous ayez laissé votre cœurà San Francisco, ou que vousvoudriez simplement porter des

fleurs dans vos cheveux, assurez-vousd’assister à la conférence de l’IAMFAcette année du 17 au 20 Octobre. Vousaurez la chance de vous asseoir sur lequai de la baie et de regarder la maréerouler, mais vous ne perdrez pas votretemps. Au contraire, vous y profiterezde grandes possibilités d’échanger del’information, du perfectionnementprofessionnel, et de la collégialité avecd’autres professionnels de bâtimentscomme vous.

La conférence de cette année estorganisée par d’excellentes institu -tions, y compris la SFMOMA, les biblio -thèques de Stanford, l’Exploratorium,l’Académie des Sciences, le Musée deYoung, le Musée Juif Contemporain,le Musée de la Famille Disney, etd’autres. La conférence débutera à lamanière traditionnelle avec la sessiondu dimanche optionnelle qui traite dusondage d’étalonnage comparative desinstitutions participantes. Cette sessiond’étalonnage est devenue un outilprécieux pour les nombreuses per -sonnes qui assistent régulièrement à laconférence, et qui veulent mettre enœuvre l’amélioration continue de leurspratiques d’entretien. L’inscription àla conférence ordinaire et une récep -tion brise-glace auront lieu le dimanchesoir, suivis par des séances d’informa -tion et des visites des installations le

No importa si echen de menos aSan Francisco o si solamentetienen ganas de explorar su

lado creativo, pero no dejen de asistira la conferencia anual de IAMFA esteaño de 17 al 20 de octubre de 2010.Tendrán tiempo para relajarse en elmuelle de la Bahía y disfrutar del vaivénde las olas, pero no será un desper di ciode tiempo—sino una gran oportunidadpara compartir experiencias e infor ma -ción, crecer profesionalmente y convivircon otros gerentes de mantenimientoiguales a Ustedes.

Los anfitriones de la conferencia deeste año serán SFMOMA, la Bibliotecade Stamford, el Exploratorium, la Aca -demia de Ciencias, el Museo De Young,el Museo Contemporáneo Judío, y elMuseo de La Familia de Walt Disney,entre otros. Como de costumbre laconferencia se iniciará el domingo conla sesión opcional de la encuesta anualde evaluación comparativa (bench -mark ing). Esta sesión donde se realizala evaluación comparativa.se ha con ver -tido en una herramienta valiosa paramuchas de las personas que asistencon frecuencia a las conferencias yquienes aspiran a una mejoría con ti -nua en sus prácticas de administracióndel mantenimiento de instalaciones. Lainscripción para los que no participanen la sesión de evaluación compara tivay una recepción para conocerse mejorse llevaran a cabo ese mismo domingo—seguidos por las sesiones de infor -

Jennifer Fragomeni

The 2010 IAMFA AnnualConference

L’édition 2010 de laConférence annuelle IAMFA

La Conferencia Anual deIAMFA del 2010By / par / por Jennifer Fragomeni


structure. The conference will culmi -nate in Wednesday evening’s GalaBanquet at the Maritime Museum,with a four-star view of San FranciscoBay. For those who wish to extendtheir stay, an additional day trip—“A Capital Idea”—will be offered onThursday with a visit to California’scapital, Sacramento.

Please see the draft conferenceschedule inside, along with a samplingof the sights of this year’s conferencein the centerfold.

Register now at www.IAMFA.org tosecure your place at the conference!

Jennifer Fragomeni is Facilities Director atthe Exploratorium in San Francisco, andis one of the hosts of the 2010 IAMFAConference.

lundi, mardi et mercredi. Les confé -renciers invités présenteront des sujetstels que l’éclairage à LED, la planifi ca -tion des projets à long terme, le Pro -gramme de Construction Écologiquede San Francisco, et la rénovation d’unestructure historique. La con férencefinira avec la Gala du mercredi soir avecle banquet au Musée Maritime, et unesuperbe vue de la baie de San Francisco.Pour ceux qui souhaitent prolongerleur séjour, une autre excursion: « Uneidée pour une Capitale », sera offertele jeudi avec une visite à la capitale dela Californie, Sacramento.

S’il vous plaît vous référer au calen -drier ébauche de la conférence dansce journal y inclus un échantillonnagedes sites de la conférence de cette annéedans les pages centraux.

Inscrivez-vous maintenant àwww.IAMFA.org pour réserver votreplace à la conférence!

Jennifer Fragomeni est directeur des instal -lations à l’Exploratorium de San Francisco,et est co-hôte de la Conférence IAMFA2010.

mación y giras por las instalaciones ellunes, martes y miércoles. Los confer -encistas invitados enfocarán temascomo el uso de luces LED, la plani fi -cación de proyectos a largo plazo, elPrograma de Desarrollo Sostenible deSan Francisco, y la renovación de unedificio histórico. La conferencia cul -minará el miércoles en la tarde en elmuseo Marítimo con el banquete yfiesta de Gala con una vista incom -parable a la Bahía de San Francisco.Para los que quieren extender suestadía, una gira adicional de un día,“Una Idea Excelente para una Capital”,se ofrecerá el jueves con una visita ala capital de California, la ciudad deSacramento.

Por favor observen el itinerario ten -tativo adjunto con una muestra de lospaisajes a conocer de esta conferenciaen el despliegue central.

¡Regístrense ya en at www.IAMFA.orgpara asegurar sus cupos en laconferencia!

Jennifer Fragomeni es Director de Mante -nimiento de Instalaciones del Exploratoriumde San Francisco y es co anfitrión de laedición 2010 de la Conferencia de IAMFA.

The Golden Gate Bridge. Runnymede Sculpture Farm.


2010 IAMFA Con

The new rooftop Garden atSFMOMA.

The Stanford University campus.

The DeYoung Museum, opennow for nearly five years.

The new LEED Platinum CaliforniaAcademy of Sciences.

The Exploratorium, a hands-onexperience for all who visit.

DELEGATE PROGRAM

SUNDAY, O

8:00 am Benchmarking Registration and Breakfast Sir Francis Drake (SFD) Hotel, 450 Powell

12:00 pm Conference Registration and Bag Pickup for Sir Francis Drake Hotel, Mezzanine Everyone Lobby

6:00 pm Ice Breaker Reception and Welcome Harry Denton’s Starlight Room, SFD

MONDAY, O

8:00 am Travel to Breakfast at SFMOMA San Francisco Museum Of Modern Art

9:30 am Benchmarking Recap, LED Lighting Presentations, SFMOMA’s Phyllis Wattis Theater Tour

11:30 am Travel to Lunch at Stanford University To Stanford Bing Wing Library

1:30 pm Tour and Seismic Presentation Stanford Libraries

4:30 pm Tour Cantor Art Center with Guests Cantor Art Center

5:15 pm Travel to Runnymede, Walking Sculpture Tour Runnymede Sculpture Farm and BBQ

8:30 pm Travel to Hotel To Sir Francis Drake Hotel

TUESDAY, O

8:00 am Travel to Breakfast at De Young Museum To Golden Gate Park

9:30 am IAMFA Master Planning Session, DeYoung De Young Museum Presentation, Tour

12:30 pm Lunch in the Forum Facing the Shakespeare Garden California Academy of Sciences

2:00 pm Green Historic Preservation, LEED Platinum Bldg., California Academy of Sciences Tours

5:00 pm Return to Hotel for Free Evening To Sir Francis Drake Hotel

6:00 pm Board Meeting Sir Francis Drake Hotel

WEDNESDAY,

8:00 am Travel to Breakfast, Annual Business Meeting Contemporary Jewish Museum and Tour

10:45 am Innovation in the Exploratorium’s New Plans Exploratorium and Tour

12:30 pm Lunch at Letterman Digital Arts Center Letterman Digital Arts Center

1:45 pm Historic Preservation Award Winner and Tour Walt Disney Family Museum

3:30 pm Walk across Golden Gate Bridge, W5 From North toward City

4:45 pm Travel to Hotel, Dress for Gala Dinner Sir Francis Drake Hotel

6:00 pm Group Photo and Wine, Gala Dinner Maritime Museum

10:00 pm Bus back to Hotel

THURSDAY, OCTOBER 21 — “A CAPITAL IDEA”

8:30 am Day Tour to Sacramento Bus Departs SFD

9:30 am Benicia for Coffee Old State Capitol

10:00 am Travel onward and Facilities Tour State Railroad Museum

12:00 pm Lunch Aboard Delta King

1:30 pm Tour Museum Crocker Art Museum

3:00 pm Travel to Capitol for Tour Architectural Tour

5:00 pm Drinks and Tour, Depart for Hotel at 6:00 pm Historic Governor’s Mansion


The Garden Court at the famousPalace Hotel.

One of many sculptures atRunnymede Farm.

The Golden Gate Bridge.

The vineyards at Gloria Ferrerwinery.

Wine-tasting at The Hess Collectionwinery, located atop Mount Veeder.

ference Schedule GUEST PROGRAM

CTOBER 17

12:00 pm Conference Registration and Bag Pickup for Sir Francis Drake (SFD) Hotel, Everyone Mezzanine Lobby

6:00 pm Ice Breaker Reception and Welcome Harry Denton Starlight Room, SFD

CTOBER 18

8:00 am Travel to Breakfast in the Garden Court Palace Hotel

9:30 am Narrated SF Walking Tour—Ends at SFMOMA Downtown

11:30 am Travel to Lunch at Stanford with Delegates To Stanford Bing Wing Library

1:30 pm Shop, Stroll, Meander Downtown Palo Alto

4:30 pm Join Delegates on Docent tour of Cantor Art Center Cantor Art Center

5:15 pm Travel to Runnymede, Walking Sculpture Tour Runnymede Sculpture Farm and BBQ

8:30 pm Travel to Hotel To Sir Francis Drake Hotel

CTOBER 19

8:30 am Head for the Napa Valley Bus Transfer with Snacks on Board

10:00 am Champagne and Light Picnic on the Terrace Gloria Ferrer

11:30 am Transfer to Lunch/Wine Pairing and Tour Nicholson Ranch

3:30 pm Transfer to Hess Collection Tour and Tasting The Hess Collection

5:30 pm Return to Hotel To Sir Francis Drake Hotel

7:00 pm Free Evening

OCTOBER 20

8:30 am Light Tea Breakfast Near Hotel

9:30 am Walk/Bus Transfer to Chinatown Chinatown

10:00 am Explore Chinatown with Author Shirley Torres Chinatown

1:30 pm Travel to Disney Family Museum for Tour Walt Disney Family Museum

3:30 pm Walk across Golden Gate Bridge, W5 From North toward City

4:45 pm Travel to Hotel, Dress for Gala Dinner Sir Francis Drake Hotel

6:00 pm Group Photo and Wine, Gala Dinner Maritime Museum

10:00 pm Bus back to Hotel

— EXTRA DAY TOUR (Additional Cost of $75)

See Delegate Schedule for Sacramento


The Sights of


San Francisco


Nature and Science, from a new edu ca -tion and collections facility project. “Wehave a $40-million construction budget,and we’re hoping to get 100,000 squarefeet out of it,” she says. “We’re goingfor LEED Platinum on it.

“Features that I use often are calcu -lations of utility costs/square foot,maintenance and custodial costs/squarefoot, and security costs/square foot.I use the benchmarking study to talkto management above me in terms ofbudgeting and staffing. The figure Ilike to show is the overall cost/squarefoot. It’s remarkable that our costsare so little for a museum that iscollections-based.

“It is nice to have a place whereyou can go and compare yourself tomuseums and not office buildings.When you go to Energy Star, you can’tfind anything similar. You need a data -base to compare to other comparable-use facilities.”

Marie Peterson of the CarnegieMuseums of Pittsburgh agrees. “In thepast,” she says, “we have used BOMA[Building Owners and ManagersAssociation International] figures, butthey aren’t a fair comparison to museumoperational costs. IAMFA provides amuch better ‘apples-to-apples’ costcomparison.”

3. Set Baseline for NewFacilities and Benchmarkagainst Self

Joyce Koker of the Harley-DavidsonMuseum, which opened in July 2008,had two practical reasons to bench -mark. “First, with the facility beingnew, we wanted to set a baseline forwhere we were. Second, I was new tofacilities, so I didn’t know where weshould be.” She used the study tocom pare benchmarks with otherinstitutions, and will trend futuredata within her own organization.

Koker says that they ended up a littlehigh on the percentage of museumbudget to total budget. They have sincedecreased electrical and natural gascosts by dialing in their state-of-the-artautomated equipment. “My takeawayfrom the benchmarking workshop—my inaugural event, so to speak—isto benchmark against self,” says Koker,who rides a ‘07 Softail Deuce. Sheadmits, “I don’t ride it as much as Ilike to.”

4. Reduce PropertyManagement Costs

Jon Roodbol of the Royal BritishColumbia Museum shares that whenthe Museum became a corporationin 2003, the largest single cost-driver(next to salaries) was the payment ofrent to the government’s property-management services provider.

“In 2004 and 2005, we completedthe benchmarking study so we couldcompare our costs with other institu -tions,” says Roodbol. “In late 2005,we had begun the process to transferthe buildings and lands to the RoyalBritish Columbia Museum Corpo ra -tion, so we could better control ouroperational costs.

“Because we had two years of com -parative benchmarking information,it was easy for us to identify the majorcost-drivers of our facility operation,and use that information to supportthe business case, which ultimatelyresulted in the transfer of our build ingsand lands into our ownership andcare in April 2006.”

5. Application BeyondMuseums

Stanley P. Chandler, who bench -marked as the Director of Operationsfor the Nelson-Atkins Museum of Art,has since moved to the position of

Members Reveal Five PracticalApplications of BenchmarkingBy Stacey Wittig

Recently, we asked a number ofbenchmarking participants todescribe the practical, hands-on

ways in which they have used data fromIAMFA benchmarking studies. The fiveconcrete applications below resultedfrom a series of personal interviews.

1. Effortless AuditsAfter the Australian National AuditOffice recommended that the NationalGallery of Australia (NGA) introduceperformance targets for facilities repairand maintenance, Dean Marshall, theNGA’s Head of Facilities Management,developed an action plan for a formalsystem to monitor key collection-relatedrepairs and maintenance.

When internal auditors conductedfollow-up inquiries to assess progressagainst the action plan, Marshall pro -duced an overview of the IAMFA bench -marking study. “In discussions with theauditor,” says Marshall, “I explainedthat the NGA had, for the past twoyears, participated in a benchmarkingsurvey conducted by Facility Issues—asurvey which is endorsed by the Inter -national Association of Museum FacilityAdministrators. I provided an over viewof the survey, gave a brief on how theresults are presented to senior manage -ment, and received very positive feed -back from the auditor on the value ofparticipating in such a benchmarkingexercise.

“There is no doubt,” he adds, “thatparticipating in the benchmarkingsurvey provides an excellent means ofcomparing business operations withsimilar organizations, and learningwhere improvements can be made.”

2. Invaluable Database ofComparable-Use Facilities

We interrupted Elaine Harkins, FacilityDirector at the Denver Museum of


Chief Engineer/Director of BuildingOper ations for the Kauffman Centerfor the Performing Arts, which opensin 2011.

The 300-page benchmarking report“is one of the books I moved with mewhen I came to this new position. It’son my sparse shelves right now. A per -

forming arts center is not a museum,but much of the finishing applicationsare the same, and we run temperaturecontrols similar to museums,” saysChandler from his new Kansas City,Missouri office.

For information on how to improveyour FM organization through bench -

marking, go to www.facilityissues.com.Registration for the 2010 IAMFABenchmark survey is now open.

Stacey Wittig is the Marketing Directorfor Facility Issues.

concepto de asociación inclusiva desocios la única manera de asegurarsoluciones eficaces y soste nibles en elmanejo de mantenimiento de insta la -ciones. Será interesante apren der denuestros amigos en San Francisco cómodesarrollan las relaciones entre suspropios empleados y sus proveedoresde servicio.

¡Estoy con ganas de verlos aUstedes allí!

approach to relationships, a commer -cial focus, and a desire to encouragemutual growth within an environmentof trust. Is an inclusive partnershipapproach perhaps the only viable meansof delivering effective and sustainablefacility management solutions? It will begood to hear from our San Franciscofriends about how they build their rela -tionships and partner between theirown staff and their service suppliers.

I look forward to seeing you there.

et un désir de favoriser la croissancemutu elle dans un climat de confiance.Est-ce qu’une approche de partenariatinclusif peut-être le seul moyen viablede prestation efficace et durable auxsolutions de gestion immobilière? Ilsera bon d’entendre nos amis deSan Francisco sur la façon dont ilsconstruisent leurs relations et du par -tenariat entre leur propre personnelet leurs fournisseurs de services.

Je me réjouirai de vous yrencontrer.

MESSAGE FROM THE PRESIDENTCONTINUED FROM PAGE 3

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MOT DU PRÉSIDENTSUITE DE LA PAGE 3

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and exhibit cases that are not easily accessed. While ourmonitoring program requires staff time to download dataat each monitor site, and to import the data into ouranalysis program, the benefit of this approach is that wehave a developed a regular schedule of putting eyes oneach space, which helps in detection and early interventionfor a range of storage issues. Conservators use ClimateNotebook™ analysis software and Myclimatedata, a custom-designed application which allows data from multiple spacesto be organized, queried, compared, shared and linked tomaps and text notes.

Energy Conservation and CollectionsPreservation—Two ScenariosIn the summer of 2009, we evaluated the consequences toour collections if the chilled water temperature providedto the Library buildings was raised incrementally above42°F. We used calculated models, checked against collecteddata from previous years, to review resulting RH and Preser -vation Index at supply-air dewpoint temperatures between43–50°F, and sensible space temperatures of 60°F, 65°F,and 70°F. We concluded that conditions would fall outsideour acceptable range at a supply dewpoint of 45°F, andadvantageous space temperature of 60°F (DP 45˚F/Space60°F/RH 58%). Collections would be placed at risk ofdegradation through hydrolysis, mechanical deformation,and mold growth at a supply dewpoint of 46°F (DP 46°F/Space 60°F/RH 60%). At a sensible space temperature of70°F, raising the chilled water temperature or supply-airdew point to 47°F would result in an unacceptably lowpreservation index—a relative indicator of acceleratedchemical deterioration. We then looked at the outsideweather data in Washington, D.C. for a full year, and iden -tified the 5.5 months where sub-cooling for dehumidi fi ca -tion is not necessary, as outdoor dewpoint temperaturesremain consistently below the 42°F supplied through thechilled water utility. During these drier months, raisingthe dewpoint temperature would have little impact onlong-term collections preservation.

The need to review the consequences of a possible risein chilled water temperature presented an opportunity toconsider other energy-saving measures that would not placecollections at risk. While the Conservation Division itself doesnot have specific energy-savings mandates, we do realize theimportance of supporting the institution’s sustainability goals.Moreover, responsible stewardship of cultural heritage assetsmust include consideration of the utilities and resourcesrequired to provide preservation-quality environments.

Working with the office of Facility Operations, theArchitect of the Capitol—Library Building and Grounds,

Long-Term Preservation at the Libraryof CongressBy Nancy Lev-Alexander

For over ten years, conservation and facility manage -ment staff at the Library of Congress, in conjunctionwith the Architect of the Capitol (AOC), have joined

forces to monitor, evaluate and maintain storage and exhibitenvironments promoting the long-term preservation of awide variety of collection types. These collections includebooks, manuscripts, photographic prints and negatives,drawings, maps, musical instruments, metal, wooden andceramic objects, moving-image formats and sound record -ings. This past year, in keeping with the current emphasison energy conservation, we analyzed the risks posed to ourcollections with a theoretical increase in chilled-water tem -perature, and a test of strategically timed HVAC shutdownsin one large book stack area on our Capitol Hill campus.

Environmental Targets and RisksWhile no single environmental setpoint is optimal for everycollection type—or possible to achieve universally acrosseach Library space—we must define the best environmentswe can achieve in our non-specialized spaces,1 the range ofacceptable conditions, as well as the conditions that placecollections at risk of accelerated chemical degradation,physical damage and biological decay. In collection storageand exhibit areas throughout the Library’s three CapitolHill buildings, the target ranges are temperatures of 60–71°F,and humidity of 30–55% with gradual RH fluctuations. Weattempt to keep storage environments as cool as possiblewithin this range, with consideration to given to buildingconfiguration, human comfort where relevant, and the needto avoid RH spikes above 55%. In addition to tem per atureand RH, we analyze the preservation index (PI) or time-weighted preservation index (TWPI), which expresses thecombined effect of temperature and RH on the rate ofchemical decay. PI is used as a relative index to compareand manage an array of environments, and is based onartificial aging studies of cellulosic material.2

Monitoring and Managing the EnvironmentConservation Division staff operate a comprehensive mon -itoring program, with over 100 units deployed in collectionstorage areas, exhibit galleries, and inside display casesthroughout the Capitol Hill campus. We use standalonemonitors (PEM2), and have recently included a short-range wireless reader and monitors (TandD) inside spaces

1The Library of Congress operates specially controlled cool, cold and frozenpurpose-built environments in offsite facilities at Ft. Meade, Maryland andCulpeper, Virginia.

2For more information on the Preservation Index metric, please see:http://www.imagepermanenceinstitute.org/shtml_sub/pitwpi.asp


and consultants the Image Permanence Institute andHerzog Wheeler Associates, we designed a test to monitorand analyze the results of nightly HVAC shutdowns in theSouth Deck of the John Adams Building, which housesseveral million volumes.

We chose the Adams Building stacks for several reasons.The space is dedicated to collections storage; therefore,neither human comfort nor office operation is a primeconsideration in setting or adjusting climate settings. Inaddition, the stacks are served by a dedicated air-handlingunit; overhead stack lighting is automatically programmed,allowing for better control heat sources; the stack area is

surrounded by tempered space, meaning that outdoorclimate conditions would exert little or no influence; and,finally, the fans are sizable on this unit, making it a worth -while target for reducing energy use. Perhaps the mostimportant reason we felt comfortable pursuing this testenvironment, however, is that we already had actual datacollected from a two-week period when the unit was turnedoff to replace a cooling coil.

The first test ran from January 1 to February 1, 2010. Themaximum temperature increase was approximately 5°F,and it took nearly three weeks to reach the maximum.Given the already cool temperatures in this stack area,the increase still allowed us to stay within our acceptableclimate targets. As expected, with the rise in temperature,the RH dropped slightly while also staying well within ouracceptable range. The Time-Weighted Preservation Index(TWPI) calculated for the month of the test was imper -ceptibly changed from the previous month—the TWPI ofDecember 2009 alone was only 0.06 times better than theTWPI including the test month.

After analysis, given the lack of risk and the energy-savings benefit of the nightly shutdown, we decided tocontinue the test, starting in March 2010. The test is stillrunning, and will be monitored very closely as we moveinto the more humid season. As of the end of April, tem -per ature and RH continue to remain in the acceptable rangeand TWPI is only 0.1 times better in December 2009 alone,as compared to the period from December 2009 to April2010. Nightly shutdowns will be suspended if conditionsare detected that place collections at risk of accelerateddeterioration, mechanical damage or biological growth.During the summer of 2010, we look toward requesting asimilar nightly shutdown in the North stacks, which areserved by a separate dedicated air-handling unit.

Many ideas and strategies are emerging to “green” theoperations of cultural heritage institutions. From the stand -point of conservation, I urge every institution consideringenergy-savings strategies to prepare specific criteria formaking these changes, rather than adopting a one-size-fits-all approach, and to ensure that facility and preservationexperts work collaboratively to monitor and assess theresults of any operational changes.

Nancy Lev-Alexander is Head of the Preventive ConservationSection at the Library of Congress.

Figure 1: Library of Congress—John Adams Building.

Figure 2: Adams stack plan.

Figures 3 and 4: Data from HVAC timed shutdown test.


we meshed it all together, and auto -mated the controls to maintain the tem -perature and humidity needed to runa first-rate art facility housing variousmedia such as books and film, as well asother functional spaces such as theaters.We did this with a crew that was willingto be trained by professional people anda crew who was, in my opinion, the bestthat could be tasked with a requirementto change from old methods to new.

I remember the fears of some of theolder “veterans” as they were beingscheduled to learn building auto ma tionfrom an outside controls company. Westarted with classroom work, and allowedeveryone to provide their input andexpress their concerns with the changesabout to be made to their systems. Thiswas the key to success, as it was thus notthe vendor’s system, or my system, butour system as a team. After the train ingperiod, I recall visiting the MechanicalRoom to listen to the impressions of mycrews. Each shift was unique as theyadapted to the changing conditionsin the building from occupied to dor -mant. Equipment operations at galleryopen ing time were handled in a dif -ferent man ner every day, as the crewschanged setpoints based on the num -ber of people in attendance. We wouldnever, however, compromise the galleryconditions requested by conservatorsand curators.

We carried out changes in buildingautomation slowly over time. First weautomated the air-conditioning func -tion by adding sensors to read chilledwater conditions. Then we added DirectDigital Control (DDC) automation tocontrol steam humidification in thebuilding. We then began to put VariableSpeed Drives (VSDs) onto the fans ofthe air handlers. From this, we learnedthat we could always maintain between30% and 90% of fan speed to sustainthe necessary conditions, resulting ina lowering of our utility bill. We alsofound a problem at low speeds thatsome how resulted in steam vapor issu -ing from our gallery diffusers. We fixedthat problem by adjusting the humidity-

control valve to operate in unison withthe VSDs.

We also learned that chilled watercould be adjusted to work in concertwith the humidification function. Origi -nally, it had been standard procedureto run 40˚F air to dehumidify a space,then operate the reheats to maintainspace temperature. This wasted energy,so we adjusted the chilled water tem -perature to minimize the reheat require -ment and maintain gallery conditions.

It was also our policy to drain thechilled water system during the fall,and to add antifreeze to the coils onthe outside air-intake side of the airhandlers. I had found in the past, how -ever, that valves leaked and some ofthe antifreeze in them would drainaway, resulting in coil freeze-up. As aresult, we installed automated freeze-protection sensors on the coils, andthe chilled water pumps would operateto maintain flow in order to preventfreeze-up. We already had preheat coilsin the air handlers to prevent coil freeze,but we found that at times the warmwater from these preheat coils wouldraise the air temperature at the fan dis -charge. Our answer to this was to installa plate-and-frame heat exchanger whichcould also perform some dehumidifica -tion, instead of running costly chillersto dehumidify when there was a lowwet-bulb temperature outside; i.e.,low outside humidity.

There have been vast changes inthe industry since my father’s time somany years ago, and since my ownretirement five years ago. The onething that I hope has not changed isthe sharing and trading of ideas andmethods. You notice that I always say“we” and “us”. The reason for that isthat, if there were not a “we” or an “us”,I would most certainly have failed.

Vincent Magorrian is a founding memberof IAMFA, and served as President of IAMFAfor several years during the early 1990s. Priorto his retirement, he was Facility Directorat the Museum of Modern Art in New YorkCity. Thanks to Guy Larocque for his assistanceas technical editor of this article.

Experiences of a Facility Manager duringthe Evolution of Building AutomationBy Vincent Magorrian

During my career, I always soughtto have the best-running facilitypossible. In order to do this, how -

ever, I had to overcome many hurdles—which in turn required that I workclosely with, and put my trust in, thecrews that operated the buildings.

When I started as a helper around1971, I was overwhelmed by the massiveequipment that was needed to operatea facility. My father worked in a build -ing that was once the second-largest inNew York City and, when I joined himthere, I was amazed and admittedly ter -rified by it all. The Engine Room waslocated two levels below ground, andto get to the Chiller Room you had towalk through an electrical room thatcontained an exposed high-voltageelectrical bus of which we were warnedto be careful, or it could kill us. Thatis when we learned to respect the main -tenance workers in their tan uniforms.The Chiller Room itself was so warm itwas like a sauna. The Watch Engineertook readings every hour, and he couldtell by this method that a machinemight be faltering.

We now have computers that tell useverything that is going on, and I amsorry to say that this sometimes can leadto failure. Later in my career, when Iwas a Facility Director and computerswere operating the equipment, I stillhad a man walk through the mechanicalrooms, and he would sometimes finddampers stuck and valves inoperable dur -ing winter, threatening to freeze coils.So many malfunctions did not show upon the computer. I always remember anowner, who I still con sider one of thesmartest men I ever knew, calling us“push-button engi neers”. I decided thenthat I would never become one, norwould any of my crew. I think that,because of this more manual approachto our work, we were considered to beone of the best-operating facilities—ifnot the best—in the world at that time.

We had myriad equipment fromthe 1950s, ’60s, ’70s, ’80s and ’90s, withonly pneumatic controls and an old-fashion sling psychomotor. Over time,


At our last meeting in Paris on January 13, 2010, Renzopopped in “for ten minutes” and ended up spending nearlythree hours explaining his vision. It was fascinating—andsuch a likeable and knowledgeable man!

Other IAMFA members working with Renzo PianoBuilding Workshop are Randy Murphy of LACMA andJim Moisson of the Harvard Art Museum.

John de Lucy is Head of Estates at the British Library, and Presidentof IAMFA.

New Building for the National Libraryof GreeceBy John de Lucy

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The British Library hasprovided strategicadvice to the Stavros

Niarchos Foundation (oneof the funders of theLibrary’s Codex Sinaiticusproject) and the NationalLibrary of Greece (NLG),within the context of theFoundation’s plans to cre -ate a major new culturalcentre in Athens. The Stavros Niarchos FoundationCultural Center (SNFCC) will house the National Libraryof Greece and the Greek National Opera, both set withinStavros Niarchos Park in Athens.

The new National Library building is a €300M (approx -imately US$400 million) investment, with a completion dateof 2015. The architect for the scheme is the world-renownedRenzo Piano Building Workshop. The new Library buildingwill provide storage capacity to house 2.1 million volumes,and will provide capacity to accommodate 50 years ofcollection growth. The building will have a gross areaof 23,000 m2, with approximately 830 reader seats in theNational Library facility. In addition, the building withhouse a lending library for adults, teenagers and children,with a further 178 seats.

Architect Renzo Piano.

Side elevation of the new Stavros Niarchos Foundation Cultural Center in Athens, Greece.

The new Stavros Niarchos Foundation Cultural Center in Athens,Greece (detail), opening in 2015.

Become a Member of IAMFAFor more information on becoming a member of the

International Association of Museum Facility Administrators, please visit WWW.IAMFA.ORG


Los Angeles ChapterOn Wednesday, January 27,2010, a special evening washeld to honour longtimeIAFMA member Don Battjesas he retired from his positionas Chief of Operations for theLos Angeles County Museumof Art. The event was held atthe Museum’s BP Grand Entrance on Wilshire Boulevard,and was attended by LACMA President Melody Kanschat,Los Angeles City Council Member Tom Labonge, and ahost of other well-wishers. We wish Don all the best in hisretirement!

Joe May to Participate on Green MuseumsPanelJoe May will be attending the annual conference of theAmerican Association of Museums on May 23–26 inLos Angeles. He will participate on a panel presentingthe topic “Greening Your Museum: What Gets MeasuredGets Done”.

Northern California Chapter

First Quarterly MeetingBy Edgar Maxion

Our first quarterly Chapter meeting was held on the campusof beautiful Stanford University, located in the foothillsof Palo Alto, California. The meeting was hosted by EdgarMaxion in Stanford’s historic Bing Wing Library, originallybuilt in 1917. The agenda of the meeting consisted of intro -ductions and announcements—none more pressing thanthe upcoming 2010 IAMFA Conference being held in andaround San Francisco. After the meeting adjourned, wewere treated to a walking tour of Stanford’s three mainlibraries: the aforementioned Bing Wing, as well as theGreen East Library and the Meyer Library.

Larry Dahl, who conducted our tour, has been theFacilities Analyst of Stanford University Libraries’ AcademicInformation and Research (SULAIR) for over 26 years, andis also a Stanford alumnus. Our first stop was the AlbertBender Room: a student reading room on the top floor ofthe Bing Wing. The room is affectionately known by studentsas the “Harry Potter Room” because, with its fireplace anddécor, it has the feel and a vibe akin to the movies—and,

Regional Updates and Member News

Los Angeles City Councilman Tom LaBonge comments onDon Battjes’ remarkable career, while Los Angeles CountyMuseum of Art President Melody Kanschat and Don look on.

Don Battjes says goodbye to attendees after hearing from well-wishers.

Northern California IAMFA chapter members meet at StanfordUniversity.

for this reason, has been scheduled as a lunch venue formembers attending the conference this fall. We next touredthe West Stacks—one of the Bing Wing’s main collectionsstack areas—a seven-level tiered stack area totaling over onemillion volumes of library material. Larry regaled us withstories of the re-engineering of the West Stacks that tookplace after the 1989 earthquake. We enjoyed a quick walk -through of SULAIR’s Peterson Gallery and the Library’sother historic reading room, the Lane Room; then it wasoff to the adjoining building, the Green East Library.

At Green East, we briefly toured its first floor InformationCenter, then moved on to its South Stacks: a main collectionsstack area situated in the basement of the Library. Larryrecounted efforts made during a 1998 flood of that base -ment, which affected the over one million volumes locatedthere. We walked through the tunnel connecting the base -ment of the East Wing and the basement of Meyer Library,which houses a portion of Green East’s collection. We endedthis portion of the tour in the 24-hour study area of Meyer’sfirst floor.

After touring the libraries, we walked over to the CantorArt Center, where we met its Facility Manager, Steve Green.Steve walked us through Cantor’s deep-storage collectionsarea, and ended at its newly renovated Rodin Gallery. InOctober, the seismic-resistance session of the IAMFAconference will be held in the Cantor’s theater.

Second Quarterly MeetingBy Joe Brennan

The second quarterly meeting of the Northern CaliforniaChapter of IAMFA was held at The Crucible, Home of theFire Arts on May 12, 2010. The agenda included a reporton the April chapter meeting and tour of conference venues,an update on conference venues and a call for volunteers.Following the brief business meeting, members wereintroduced to The Crucible and were treated to a tourof The Crucible facility.

The Crucible is a non-profit educational facility foster -ing collaboration between the arts, industry and the com -mu nity. Through training in the fine and industrial arts,

The Crucible promotes creative expression, reuse of materialsand innovative design while serving as an accessible artsvenue for the general public.

I first heard of The Crucible as home of the “Fire Arts”and, after attending a few events there, I now know theyown the distinction. They are housed in an adaptive reuseof a commercial tilt-up style building in western Oakland,near the West Oakland BART Station. They have had toovercome numerous of the facility issues we have in themuseum world, in addition to a few issues that are uniqueto their extraordinary program(s). They embody the entre -preneurial innovation of the can-do artist. Observing theiroperation, and hearing their stories made for an inter est -ing and delightful tour. Our host was Studio OperationsDirector Joey Gottbrath.

Philadelphia ChapterBy John Castle

On April 5, 2010, the chapter met for lunch in MediaPennsylvania. Present were Rich Reinert, Bruce Cantor,Mike Downs, John Castle and our guest from LongwoodGardens, Mark Winnicki. Topics for discussion includedrecapping our institutions’ responses to the record-settingwinter, Winterthur’s decision to close to the public for fiveweeks over the winter, the ever-grim economy and how itis affecting our operations, and the potential for hostingthe 2012 Conference. The best part of the day was figuringout the bill. If anyone is out with Rich in San Francisco,consider having someone else do the math!!

Washington, D.C.-Baltimore ChapterBy Maurice Evans and Kendra Gastright

After recovering from hosting the annual conference inNovember 2009, the Washington, D.C.-Baltimore Chapterheld its first quarterly regional meeting for the 2010 cal -endar year on January 25. The meeting was hosted bythe Library of Congress (LOC); 17 members were in atten -dance, representing five of the museums that make up theregional chapter.


A performance at The Crucible, Home of the Fire Arts.

The second quarterly meeting of the Washington, D.C.-BaltimoreChapter, held on April 28, 2010, was hosted by the SmithsonianInstitution at the National Museum of the American Indian.


The meeting began with a networking opportunity thatallowed members to converse with one another, catch upand share success stories, and discuss ongoing issues at theirinstitutions over tea and coffee. It was apparent that thecamaraderie developed during the planning of the Novemberconference was still present, and just as strong as it was duringthe conference planning meetings.

The meeting was opened up by Neal Graham of theLibrary of Congress (LOC). Neal welcomed all of themembers and led the introductions. During the meeting,we discussed including behind-the-scenes tours in futuremeetings, the goals of the organization, and our desire toincrease our local membership by extending invitations toother cultural organizations in the area and making themaware of IAMFA.

John Williams of the Architect of the Capitol (AOC)gave an informative presentation entitled “Environment andEnergy” over lunch. After his presentation, the meetingwas adjourned.

Many thanks to Neal Graham and his team at the LOCwho so graciously coordinated, and provided a forum for,our first quarter regional meeting of 2010.

Given the success of the D.C. Conference, the D.C. MetroArea Chapter has embarked on a mission to continue thispositive momentum by re-starting local chapter meetings.On April 28, the Chapter brought together 34 local facilitiesprofessionals for our second meeting of the year, this timehosted by the Smithsonian Institution at the NationalMuseum of the American Indian. For this meeting, wemade a concerted effort to invite facilities professionalsfrom other cultural institutions around the region. Someof these have had ties to IAMFA in the past, and otherswere brand new to the organization. Seven of our contactsdecided to join us for this meeting, including Joe Sliger fromMount Vernon in Virginia; Doug Alves from the CalvertMarine Museum in Calvert County, Maryland; Kate Markertand Harold Stephens from the Walters Art Museum inBaltimore, Maryland; Elizabeth Maurer from the NationalMuseum of Crime and Punishment in Washington; LouAnn Broad from the U.S. Navy Museum in Washington,and Richard Timpson from the Textile Museum, also inWashington, D.C.

Our meeting format generally allows time for networking,followed by the Chapter meeting, lunch and an educationalprogram. At this meeting, folks got a chance to chat aboutthe latest happenings in their facilities, and ChapterPresident Maurice Evans led introductions and providedsome IAMFA news, including membership information.Dan Davies talked about the benefits of participating inthe benchmarking exercise and the upcoming annualconference in San Francisco.

After lunch, we enjoyed an educational program on“Determining the Acceptable Ranges of Relative Humidityand Temperatures in Museums and Galleries” presentedby Smithsonian Senior Research Scientist, Dr. MarionMecklenberg. Those who were able to stay a little longer

were treated to a guided tour of the Brian Jungen exhi bi -tion, Strange Comfort, currently on display at the Museum.

We made lots of contacts, and hope to keep these newfriends, while also inviting new players to keep our Chaptermeetings fresh and interesting. Alan Dirican has kindlyoffered to host our next Chapter meeting in August at theBaltimore Museum of Art.

White House Announces Intention toNominate Stephen T. Ayers as Architectof the Capitol

WASHINGTON (February 23, 2010)—President Obamatoday announced his intent to nominate Stephen T. Ayers,AIA, LEED AP, as Architect of the Capitol. Mr. Ayers hasserved as Acting Architect, heading up the 2,600-personOffice of the Architect of the Capitol (AOC), sinceFebruary 2007.

“This is a tremendous honor. It has been a privilege tolead the AOC organization and work with such a profes -sional workforce dedicated to serving the Congress and theAmerican people by maintaining and preserving the U.S.Capitol complex,” said Ayers. “I appreciate the trust theCongress and the Leadership has placed in me, and I thankPresident Obama for nominating me. I am extremelyproud to be a part of the AOC team, and look forward tothe work and the challenges ahead.”

Under Mr. Ayers’ leadership, the Office of the Architectof the Capitol provided vital support for the 56th PresidentialInaugural ceremony in January 2009, construction was com -pleted on the 415,000 square foot National Audio VisualConservation Center and Library of Congress Book StorageModules 3 and 4 at Fort Meade; adding another 76,400 squarefeet to the AOC’s facilities inventory, and construction onthe Capitol Visitor Center was completed and its doorswere opened to the public on December 2, 2008.

He has implemented innovative tools and programs tomake the AOC more effective in its ability to serve Congress

Stephen T. Ayers.

and the American people, including strengthening itsStrategic Plan. At a time when fiscal restraint is necessary,Mr. Ayers has worked with Congress to prioritize the defer -red maintenance and capital renewal work needed to protectand preserve the Capitol and other historic buildings, andto ensure that the proper re-investment is made in ournation’s heritage assets. In addition, Mr. Ayers signed intoeffect a Collective Bargaining Agreement with the AmericanFederation of State, County, and Municipal Employees(AFSCME) Local 626, and he has worked to secure a num -ber of workforce flexibilities that are of great benefit toAOC employees, including implementing a Flexible andCompressed Work Schedules program Agency-wide. He alsoimplemented a comprehensive workplace safety programwhich has consistently reduced injuries.

Under Mr. Ayers’ leadership, the work of AOC staff hasbeen recognized with the receipt of numerous industryawards, including several awards from the WashingtonBuilding Congress, Associated Builders and Contractors,and the Construction Management Association of America.Over the past three years the AOC has, through a varietyof initiatives, reduced carbon emissions, improved energyefficiency, and implemented sustainable design practicesthroughout the Capitol complex. Due to these efforts,Congress reduced its energy consumption by 10.7 percentin FY 2008 over the FY 2003 baseline. Mr. Ayers is com mit -ted to supporting small businesses in order to help facilitatecompetition and to support local communities, and hasimplemented several programs to actively award contractsto companies that reflect the diversity of our country aboveand beyond the standard requirements of Federal regu la -tions. “I am extremely grateful to the Congress, to theSenate and House Leadership, and to the entire AOC teamfor their support and encouragement over the past threeyears while I served as Acting Architect,” said Mr. Ayers. “Ilook forward to leading the organization as we continue tobuild upon our successes over the past several years.”

The AOC is responsible for the facilities maintenanceand operation of the historic Capitol Building, the care andimprovement of more than 450 acres of Capitol grounds,and the operation and maintenance of 16.5 million squarefeet of buildings including: the House and Senate Con gress -ional Office Buildings, the Capitol Visitor Center, the Libraryof Congress Buildings, the U.S. Supreme Court Building,the Thurgood Marshall Federal Judiciary Building, U.S.Botanic Garden, and other facilities.

The Architect of the Capitol is appointed for a 10-yearterm by the President, with the advice and consent of theSenate. Upon confirmation by the Senate, the personserving as Architect becomes an official of the LegislativeBranch as an officer of Congress. The Architect is eligiblefor reappointment to another 10-year term after thecompletion of his first term.

For more information and/or photos, please visithttp://www.aoc.gov/aoc/press-room/index.cfm

U.K. ChapterBy Jack Plumb

Annual Meeting: Liverpool—March 25 Ian Williams, Director of Estate Management at theNational Museums Liverpool, invited us to Liverpool forthe U.K. annual IAMFA meeting, with the offer of sometraditional Liverpool hospitality for those of us who couldmake it down the night before. Liverpool did not disappoint:the 12 of us who made it enjoyed great chat, a terrific meal,and a wee wander in downtown Liverpool sampling someof the local delights—including live Beatles music.

After a breakfast ofblack coffee andparacetamol, we werefit to meet up at theWorld MuseumLiverpool for theopening reception.We were met by afurther 12 colleagues,who had travelled upon the day to makeup a total party of 24IAMFA colleaguesto attend the day’sevents. Ian and hiscolleagues ChrisBailey, Joanne Vickersand Jenny Berry fromthe NationalMuseums Liverpool led us to the Liverpool NationalConservation Centre for the day’s main presentations.

Ian opened the presentations by describing the back -ground to the development of the new Museum of Liverpool,explaining the issues surrounding the concept design, andthe difficulties involved in building on a World Heritage



Site and adjacent to buildings known locally as the ThreeGraces—the Liver Building, Cunard Building and the Portof Liverpool Building—which form Liverpool’s historicwaterfront. If that wasn’t enough, the site was a filled-inhistorical Manchester dock, thus requiring significantarchaeological investigation. It also had an undergroundrailway tunnel running beneath the site. Finally, the areawas shared with a £120-million mixed-development site anda £20-million extension to the Leeds and Liverpool Canal.

Paul Cook and Peter Betteridge of Pihl Galliford Try(Joint Venture) presented the contractor’s view, explainingthe difficulties of constructing a building that did not have asingle right-angled corner. They spent some time explaininghow the spiral staircase, which is a work of art in its ownright, was constructed.

Chris Hayton of ENER. G gave a very succinct presen -tation on the background of a tri-generational package,explaining the different funding arrangements that areavailable with this technology. One of the difficulties of thisparticular site was that the local electrical infrastructure wasinsufficient to meet the requirements of the new Museum

of Liverpool, and would require significant investment toreinforce the supply network to meet the required capacity.The most efficient option was thus to install a CHP (com -bined heat and power) installation connected to an absorptionchiller, in order to provide the chilled-water demand.

Keith Nord of Cynergin described how, with Chris Baileyof the National Museums Liverpool, they developed a newmaintenance regime for the Museum estate, moving awayfrom the traditional prescriptive multi-contract model, toan output-based single-contract model. The first contracthas been awarded, and as a trial only included the HVACelement of the maintenance requirement. Because of thesuccess of this contract in terms of improved innovation,reduced costs and improved conditions, the Museum wasalready working towards including the electrical elementof the maintenance requirement.

After the presentations, it was time to make our wayto the Liverpool Maritime Museum for lunch, with oneimpor tant stopover for our very own closet Beatles fan.Yes, at the specific request of John de Lucy our esteemedPresident, Ian called upon his friend and local Beatles

expert Neil Davis—manager of the famous Cavern Club—to provide an impromptu guided tour around the Cavern.

After a terrific lunch at the Liverpool Maritime Museum,it was time for the highlight of the day (well, for this cor re -spondent anyway): an opportunity to visit and have a guidedtour around the almost-completed Museum of Liverpool.What a fantastic construction—the views and the sightlinesare simply magnificent. I think the simplicity of the designis its greatest strength, with the original concept of a centralfocal area which includes that stunning central spiral stair -case, with all galleries opening off the central area reallyworking well. I am afraid the pictures do not do this futureiconic building justice; you will just have to go and see itfor yourself!

Edinburgh—February 2010What happens at an annual conference is that colleagues gettogether and find they have a lot in common and wouldlike to meet up again. So it was that Bill Jackson, Head ofEstates at the National Library of Scotland, met up withDavid Sanders of the Natural History Museum and SteveVan Dyke of the National Gallery, and found they had acommon interest in sustainability issues. As a result, Billdecided to invite them up to Edinburgh to explore how thedifferent establishments have dealt with this common issue.

Jack Plumb, Facilities Manager for the National Libraryof Scotland, gave a guided tour around the National Libraryof Scotland and, because of the cold weather, was able toshow how the free cooling he had designed into the air-conditioning installation worked in reality. David and Stevegave presentations to the Library’s Estate team, andDuncan Campbell, Director of Corporate Services.

Bill had invited David, Steve and myself up to his housein Aviemore in the north of Scotland. Due to the inclementweather, we were forced to stay the night in Edinburgh, butwe all made it up to Aviemore the next day. Aviemore hadreceived two feet of snow, so we had to dig our way into thehouse. On Sunday, we went clay-pigeon shooting—and aword of warning to those pigeons in Trafalgar Square: ifyou see Steve Van Dyke with a shotgun, get out of there,as he proved to be a deadly shot.



17 This country, represented in IAMFA,shares a luxury industry with aregion near our 2010 host city

18 Waterfront location in this year’sIAMFA Conference city that is hometo numerous sea lions

19 Best way of getting from the airportto the hotel for this year’sConference

21 Host for this year's IAMFAConference

25 Hotel where 2010 Conferenceattendees will stay

30 This program will dazzle peopleaccompanying members to theConference

31 An annual IAMFA Conferencehighlight

32 This company has been a proudsubscribing member of IAMFA since2001, and is an advertiser in Papyrus

33 Members and Guests attending the2010 IAMFA Conference will be ableto cross this famous landmark

35 A relatively new addition to Papyrus

ACROSS

6 Participating 2010 Conference venueknown for a unique cube-shapedbuilding

8 Iconic form of transportation in thisyear’s Conference city

11 World’s favorite white wine, whichIAMFA members will be able tosample at this year’s Conference

12 This 2010 Conference host isresponsible for scores of libraries

20 You might see a large mouse whilevisiting this venue for the IAMFAConference

22 This winery near Napa is a stop for2010 Conference guests, and hassome very interesting art on display

23 University participating in this year’sIAMFA conference

24 Capital of California, and a Thursdayvenue for this year’s Conference

26 Unique California wine you willbe able to sample at this year’sConference

27 Subscribing member of IAMFAwith offices in Australia, Denmark,Ireland, and the United Kingdom

28 Our 2010 Conference host is Directorof Facilities at this institution

29 Napa Valley produces some of theworld’s best vintages of this full-bodied wine

34 Location of the 2010 IAMFA AnnualConference

36 Number of years since last IAMFAConference in this year’s host city

DOWN

1 Attire frequently worn by menattending IAMFA closing gala

2 Many have left theirs in this year’sConference city

3 2010 Conference venue with a world-famous aquarium

4 This 2010 Conference host works ata venue where visitors have a hands-on experience with exhibits

5 IAMFA Conference venue that ishome to LucasFilm

7 Science museum participating inthis year’s Conference

9 Part of this structure collapsedduring a 1989 earthquake

10 Venue for 2010 Conference Gala

13 Guests will visit this winery, whichprimarily makes sparkling wines

14 Conference venue that was alsovisited the last time our host cityheld the Conference

15 2010 Conference venue with a newobservation tower and panoramicviews of Golden Gate Park

16 Theme to be included in this year’sIAMFA Conference

Crossword

SOLUTION ON PAGE 33


Australian Centre for theMoving ImageMelbourne, VIC

Australian National MaritimeMuseumSydney, NSW

Museum VictoriaCarlton, Victoria

National Gallery of AustraliaCanberra, ACT

National Gallery of VictoriaMelbourne, Victoria

National Library of AustraliaCanberra, ACT

National Portrait Gallery ofAustraliaCanberra, ACT

Steensen Varming (Australia)Ply LtdSydney, NSW

Black & McDonald LimitedOttawa, Ontario

Bureau de la transformationde la DGSDEOttawa, Ontario

Camfil Farr Canada Inc.Ottawa, Ontario

Canada Science andTechnology MuseumCorporationOttawa, Ontario

Canadian Museum ofCivilizationGatineau, Quebec

Canadian Museum of NatureOttawa, Ontario

Facility ManagementServices LTDCalgary, Alberta

Groupe Smi-EnerproLongueuil, Quebec

AUSTRALIA

CANADA

Library and Archives CanadaGatineau, Quebec

Lundholm AssociatesArchitectsToronto, Ontario

National Gallery of CanadaOttawa, Ontario

Nova Scotia MuseumHalifax, NS

Physical Resource BureauOttawa, Ontario

Royal British ColumbiaMuseumVictoria, British Columbia

Royal Ontario MuseumToronto, Ontario

Bibliothèque Nationalede FranceParis

International Councilof MuseumsParis

Auckland Art Gallery—Toi O TamakiAuckland, Auckland

Christchurch Art GalleryTe Puna O WaiwhetuChristchurch, Canterbury

A. A. Bakhrushin StateCentral Theatre MuseumMoscow

Museo Guggenheim—BilbaoBilbao, Viz Caya

FRANCE

NEW ZEALAND

RUSSIA

SPAIN

British LibraryLondon, England

British MuseumLondon, England

Camfil FarrHanslingden, Lancaster

Camfil LimitedHaslingden, Lancashire

Creative ConsultingPartnership LLPLondon, England

English HeritageLondon, England

Imperial War MuseumLondon, England

The National ArchivesRichmond, Surrey

National Galleries of ScotlandEdinburgh, Scotland

National Gallery, LondonLondon, England

National Library of ScotlandEdinburgh, Scotland

National Maritime MuseumGreenwich, England

National Museum of Scienceand IndustryLondon, England

National Museums LiverpoolLiverpool, England

National Portrait GalleryLondon, England

Natural History MuseumLondon, England

TateLondon, England

University of GreenwichLondon, England

The Wellcome TrustLondon, England

UNITED KINGDOM

AFS Chemical FiltrationGroupBurlington, MA

Allentown Art MuseumAllentown, PA

Architect of the CapitolWashington, DC

Architrve PC ArchitectsWashington, DC

Arkansas Art CenterLittle Rock, AR

Art Institute of ChicagoChicago, IL

Baltimore Musuem of ArtBaltimore, MD

Berkeley Art Museum/Pacific Film ArchiveBerkeley, CA

Boston AthenaeumBoston, MA

Brooklyn Museum of ArtBrooklyn, NY

Camfill FarrNorth Grafton, MA

Carnegie Museums ofPittsburghPittsburgh, PA

Chicago Children’s MuseumChicago, IL

Cleveland Museum of ArtCleveland, OH

Columbus Museum of ArtColumbus, OH

Corporate CareHouston, TX

Cypress Security, LLCSan Francisco, CA

Delaware Art MuseumWilmington, DE

DFI Resources, LLCAustin, TX

UNITED STATES

IAMFA Members—Organizations


Energy Maintenance ServicesHouston, TX

Ewing ColePhiladelphia, PA

ExploratoriumSan Francisco, CA

Facility IssuesMunds Park, AZ

Fine Arts Museum ofSan FranciscoSan Francisco, CA

Friends of Iolani PalaceHonolulu, HI

Glide FoundationSan Francisco, CA

Hagley Museum & LibraryWilmington, DE

Harley-Davidson MuseumMilwaukee, WI

Harvard Art MuseumCambridge, MA

Henry Ford MuseumDearborn, MI

Henry Morrison FlaglerMuseumPalm Beach, FL

High Museum of ArtAtlanta, GA

Isabella Stewart GardnerMuseumBoston, MA

J. Paul Getty TrustLos Angeles, CA

The Jewish MuseumNew York, NY

Landmark Facilities Group,Inc.Norwalk, CT

Library of CongressWashington, DC

Lighting Services Inc.Stony Point, NY

Los Angeles County Museumof ArtLos Angeles, CA

Mariner’s MuseumNewport News, VA

McGuire EngineersChicago, IL

Milwaukee Public MuseumMilwaukee, WI

Morikami Museum andJapanese GardensDelray Beach, FL

Museum of ContemporaryArt—Chicago Chicago, IL

Museum of Fine Arts—BostonBoston, MA

Museum of Fine Arts—HoustonHouston, TX

Natinal Museum of theUnited States ArmyFort Belvoir, VA

National Archives andRecords AdministrationCollege Park, MD

National Gallery of Art—WashingtonWashington, DC

National Museum ofMarine CorpsTriangle, VA

National Museum ofthe United States ArmyFort Belvoir, VA

Neue GalerieNew York, NY

Newark MuseumNewark, NJ

Norton Museum of ArtWest Palm Beach, FL

Office of FacilitiesEngineering and OperationsWashington, DC

Philadelphia Museum of ArtPhiladelphia, PA

Questions and SolutionsEngineering, Inc.Chaska, MN

The Whiting-TurnerContracrting CompanyBaltimore, MD

Winterthur Museum,Garden and LibraryWinterthur, DE

Yale University Art GalleryNew Haven, CT

Rutherford & Chekene San Francisco, CA

San Francisco MaritimeNational Historic ParkSan Francisco, CA

San Francisco Museumof Modern ArtSan Francisco, CA

Smithsonian InstitutionWashington, DC

Smithsonian National Airand Space MuseumSuitland, MD

Solomon R. GuggenheimMuseumNew York, NY

Stanford University GreenLibraryStanford, CA

United States HolocaustMemorial MuseumWashington, DC

C O N T E M P O R A R Y J E W I S H M U S E U M

C A B L E C A R

E D G A R

C H A R D O N N A Y

W A L T D I S N E Y F A M I L Y M U S E U M

S A C R A M E N T O

S F M O M A Z I N F A N D E L V A R M I N G

C A B E R N E T

S E V E N

S A N F R A N C I S C O

S T A N F O R D H E S S

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TTERMANDIGITALARTSCENTER

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GLOR

AFERRE

RUNN

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DEYO

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ENGINEERS

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DVERTISEMENTS

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SCIENCES

Crossword Solution from page 31

This list reflectsmembership

dues paid as of April 28, 2010

Although we do ourbest to ensure that ourDirectory information is

as up-to-date as possible,errors and omissions can

always occur. If youwould like to make any

changes to yourlisting, please contact

Larry Bannister at

[email protected]

papyrus spring 2010

Education