panasonic plazma service
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Panasonic Plazma ServiceTRANSCRIPT
Panasonic National TrainingPanasonic Service and Technology Company
2010 FHD Plasma TV Troubleshooting Handbook2010-Plasma FHD TV (13th Generation)
TC-P42S2 TC-P46S2 TC-P50S2 TC-P54S2 TC-P58S2 TC-P65S2 TC-P42U2 TC-P50U2 TC-50PS24 TC-58PS24 TC-65PS24
Applies to models:
TTG101129CP
Table of Content
Slide 2
Topic Page Table of Content 2 SOS Detect (Shutdown) 3 Power LED Error Code Definition and the Failure-Causing-Boards 4 Power LED Error Code Definition 5 Connectors Location 6 Quick Procedure To Check For Short or Low Resistance Condition of the Vsus, Vda, and P15V Lines
7
Quick Procedure To Check For Short or Low Resistance Condition of the Vsus, Vda, and P15V Lines
8
Quick Procedure To Determine the Cause of the Problem if a short or Low Resistance Reading is Found
9
Quick Procedure To Determine the Cause of the Problem if a short or Low Resistance Reading is Found
10
Detailed Troubleshooting Procedure for Shorted Vsus 11 Detailed Troubleshooting Procedure for Shorted Vsus 12 Detailed Troubleshooting Procedure for Shorted P15 13 Detailed Troubleshooting Procedure for Shorted P15V 14 Detailed Troubleshooting Procedure for Shorted Vda 15 Detailed Troubleshooting Procedure for Shorted Vda 16 Troubleshooting 1 Blink Failure 17 Troubleshooting 1 Blink Failure 18 Troubleshooting 2 Blinks Failure 19 Troubleshooting 2 Blinks Failure (1 of 2) 20 Troubleshooting 2 Blinks Failure (2 of 2) 21 Troubleshooting 3 Blinks Failure 22 Troubleshooting 3 Blinks Failure (1 of 2) 23 Troubleshooting 3 Blinks Failure (2 of 2) 24 Troubleshooting 4 Blinks Failure 25 Troubleshooting a 4 Blinks Failure (1 of 2) 26 Troubleshooting a 4 Blinks Failure (2 of 2) 27 Troubleshooting 5 Blinks Failure 28 Troubleshooting 5 Blinks Failure (1 of 3) 29 Troubleshooting 5 Blinks Failure (2 of 3) 30 Troubleshooting 5 Blinks Failure (3 of 3) 31
Topic Page Troubleshooting 6 Blinks Failure 32 Troubleshooting 6 Blinks Failure (1 of 2) 33 Troubleshooting 6 Blinks Failure (2 of 2) 34 Troubleshooting 7 Blinks Failure 35 Troubleshooting 7 Blinks Failure (1 of 2) 36 Troubleshooting 7 Blinks Failure (2 of 2) 37 SM Board Isolation Procedure 38 SM Board Isolation Procedure (1 of 2) 39 SM Board Isolation Procedure (2 of 2) 40 SU-SD boards (Together) Isolation Procedure 41 SU-SD boards (Together) Isolation Procedure 42 SU Board Isolation Procedure 43 SD Board Isolation Procedure 44 Troubleshooting 8 Blinks Failure 45 Troubleshooting 8 Blinks Failure 46 Troubleshooting 8 Blinks Failure 47 Troubleshooting 9 Blinks Failure 48 Troubleshooting 9 Blinks Failure 49 Troubleshooting 10 Blinks Failure 50 Troubleshooting 10 Blinks Failure At Plug in 51 Troubleshooting 12 Blinks Failure 52 Troubleshooting 12 Blinks Failure After Power On 53 Troubleshooting No Power/Dead Unit 54 Troubleshooting No Power/Dead Unit 55 Troubleshooting No Power/Dead Unit 56 TV’s Behavior After Connectors Removal 57 TV’s Behavior After Connectors Removal 58 End 59
Slide 3
SOS Detect (Shutdown)
When an abnormality occurs in the unit, the “SOS Detect” circuit is triggered and the TV shuts down. The power LED on the front panel will flash a pattern indicating the circuit that has failed.
Cautions:
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
Some steps require removal of connectors and sometimes PC boards removal. Do not allow the TV to run for more than 30 seconds while connectors or boards are disconnected.
Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.
Slide 4
Power LED Error Code Definition (1 of 2)
LIST OF BOARDS POSSIBLY CASUSING THE FAILURE POWER LED ERROR CODE
CIRCUIT MONITORED CONDITIONS TRIGGERING THE SHUTDOWN MOST
COMMON 2ND OCCASIONALLY RARELY
1 BLINLK Panel Information SOS Panel Alarm SOS
Communication problem between the System CPU (IC8001) and the Panel CPU (IC9003) A ¤ ¤ ¤
2 BLINKS P15V form the P board
Missing P15V • P15V is not been generated by the P board. • P15V is been affected by one of the boards it is
connected to (A short circuit of the P15V). Wrong diagnostic by the A board
SC P SS A
3 BLINKS P3.3V from the A board
Missing P3.3V Reasons:
• The A board is not generating the 3.3V • The 3.3V is been affected by one of the C boards
or the Panel (A short circuit of the P3.3V). Wrong diagnostic by the A board
C1 or C2 A Panel ¤
4 BLINKS Power Supply output voltages
Regulation issues with any of the voltages output from the power supply. Wrong diagnostic by the A board
P A ¤ ¤
5 BLINKS P5V from the A board
Missing P5V Reasons:
• The A board is not generating the 5V • The 5V is been affected by the SC, SS, A, or C2
board (A short circuit of the P5V). Wrong diagnostic by the A board
SC,SS C2 A ¤
6 BLINKS SC Energy Recovery Circuit
An increase or reduction of the Energy Recovery Circuit output (MID). Open connection between connector A20 on the A board and SC20 on the SC board. Open connection between any of the ribbon cables on the C boards and the A board. Open connection between the ribbon cable/cables interconnecting the C boards. Wrong diagnostic by the A board.
SC A ¤ C
Slide 5
Power LED Error Code Definition (2 of 2)
LIST OF BOARDS POSSIBLY CASUSING THE FAILURE POWER LED ERROR CODE
CIRCUIT MONITORED CONDITIONS TRIGGERING THE SHUTDOWN MOST
COMMON 2ND OCASSIONALLY RAREALLY
7 BLINKS Scan Drive Circuit and
Connection between the SC board and the SM board.
Missing Vsus. Abnormality of the scan circuit output, the 15V_F, the scn_pro, and Vscn circuit. Loose or open Connection between the SC board and the SM board (SC41, SC42, SC46). Open or loose connection between connectors SC2/P2 Wrong diagnostic by the A board Defective panel
SC SM Panel A
8 BLINKS Sustain Drive Circuit and
Connection between the SS board and the Panel.
Abnormality of the sustain drive circuit. Open or loose connection between the SS bd and FPCs from the panel (SS61, SS64, SS21,SS24, and SS58). Open or loose connection between connectors C10/C20 Wrong diagnostic by the A board Defective panel
SS Panel A C2
9 BLINKS Discharge Control Circuit (IC9300) Failure of IC9300 A ¤ ¤ ¤
10 BLINKS
Abnormalities of the F+15V. • Reasons: • The P board is not generating the F+15V • SUB Voltages are affected by the K board or by
metal object present in the SD card slot.. Shorted Vsus (By the SS board or SC board). Shorted Vda (By the panel, C1, or C2 board) Wrong diagnostic by the A board.
SS SC A - P K
Slide 6
Connectors Location (TC-P42S2)
Quick Procedure To Check For Short or Low Resistance Condition of the Vsus,
Vda, and P15V Lines
Slide 7
Slide 8
Quick Procedure To Check For Short or Low Resistance Condition of the Vsus, Vda, and P15V Lines
1. Make sure the TV is disconnected.
2. Remove any residual charge from the Vsus and Vda lines by momentarily grounding them through a 500 ohms resistor (At least 5Watts).
3. Measure the resistance between chassis ground and the pins indicated on the table below. A dead short or a reading lower than 1K indicates a shorted or partially shorted line.
Note: Vsus is generated by the Power supply and is only used by the SS and SC boards
Vda is generated by the Power supply and is only used by the Panel (Panel Drive ICs)
P15V is generated by the Power supply and is used by the A, SS, and SC boards
Test points for the Vsus, Vda, and P15V can be easily found on the P board. To check for short circuit or low resistance on these lines, follow this procedure:
TC-P42S2
Preparation
Voltage Test Points
Connector/Wire Color
Pin Number Voltage
P11/White 1 Vsus
P11/Brown 4 P15V
P35/White 1 Vda
Note: For a quick procedure to determine the cause of the problem when a short or low resistance reading is found, see the next page. For a detailed procedure, see pages 11~16
Quick Procedure To Determine the Cause of the Problem if a short or Low
Resistance Reading is Found
Slide 9
Slide 10
Quick Procedure To Determine the Cause of the Problem if a short or Low Resistance Reading is Found
If a short is found on the Vsus line, remove connectors P2/SC2 and P11/SS11 one at a time to determine if the SC board or the SS board is defective.
P15V is generated by the Power supply and is
used by the A, SS, and SC boards
Shorted Vsus
Shorted Vda
If a short is found on the Vda line, is likely that the panel or one of the C boards is defective. To determine which is defective, remove connector C10 between the C1 and C2 boards and the panel’s flex-cables connected to the C boards one at a time.
Shorted P15V
If a short is found on the P15V line, remove connectors P6, P11, P25, and SC20 one at a time to determine which board is defective. A shorted P15 is primarily caused by the following boards in the order presented; SC, P, A, and SS boards.Note: Even though is not common, the P board can also cause a shorted Vsus, Vda, or P15V.
Vsus, Vda, and P15V Distribution
Note: Vsus is generated by the Power supply and is only used by the SS and SC boards
Vda is generated by the Power supply and is only used by the Panel (Panel Drive ICs)
Note: For a detailed procedure, see pages 11~16
Note: For a detailed procedure, see pages 11~16
Detailed Troubleshooting Procedure for Shorted Vsus
Slide 11
Detailed Troubleshooting Procedure for Shorted Vsus
Start Here
Unplug connectors P2 and P11, on the P board. Measure the resistance between pin 1 of connector P2 and ground (Chassis)
Measure the resistance between pin1 of connector SC2 on the SC board
and ground (Chassis).
YesNo Is there a short
circuit?
Replace the P board
YesNo Is there a short
circuit?
Replace the SC board
Replace the SS board
Measure the resistance between pin1 of connector SS11 on the SS board
and ground (Chassis).
YesNo Is there a short
circuit?
Replace the SC and SS boards
Slide 12
See the picture on page 10 for connector’s location
Note: Perform firmware upgrade after replacing the SC or SS boards
Detailed Troubleshooting Procedure for Shorted P15
Slide 13
Detailed Troubleshooting Procedure for Shorted P15V
Start Here
Unplug connectors P6 and P11, on the P board. Measure the resistance between pin 1 of connector P6 and ground (Chassis)
Reconnect P11 and measure the resistance between pin 1 of
connector P6 and ground (Chassis)
YesNo Is there a short
circuit?
Replace the P board
Disconnect SC20 on the SC board and reconnect P6. Measure the resistance between pin 1 of connector P6 and ground (Chassis)
YesNo Is there a short
circuit?
Replace the SS board
YesNo Is there a short
circuit?
Replace the A board
Replace the SC board
Slide 14
See the picture on page 10 for connector’s location
Note: Perform firmware upgrade after replacing the SC or SS boards
Detailed Troubleshooting Procedure for Shorted Vda
Slide 15
Detailed Troubleshooting Procedure for Shorted Vda
Yes
Unplug the connector P35 on the P board and check the resistance between pin 1 of connector P35 on the P board and ground (Chassis).
No Replace the P board
Is there a short
circuit ?
Start Here
Reconnect the ribbon cable between the C2 and C3 boards and unplug the ribbon cable between the C1 and C2 boards. Measure the resistance between pin 1 of connector P35 on the P board and ground (Chassis)
YesNo Is there a short
circuit?
Yes NoIs there a short
circuit?
The problem could be the C2 board or the panel. Proceed to isolate the panel from the C2
board to determine which is bad.
The problem could be the C1 board or the panel. Proceed to isolate the panel from the C1
board to determine which is bad.
50” - 54” – 58” – 65” models
42” & 46” models
Reconnect P35 and unplug the ribbon cable between the C2 and C3 boards. Measure the resistance between pin 1 of connector P35 on the P board and ground (Chassis)
Reconnect P35 and unplug the ribbon cable between the C1 and C2 boards. Measure the resistance between pin 1 of connector P35 on the P board and ground (Chassis)
YesNo Is there a short
circuit ?
The problem could be the C3 board or the panel. Proceed to isolate the panel from the C3
board to determine which is bad.
Slide 16
Troubleshooting 1 Blink Failure
Slide 17
Slide 18
Troubleshooting 1 Blink Failure
If the TV shuts down and the power LED blinks 1 time, replace the A
Troubleshooting 2 Blinks Failure
Slide 19
Troubleshooting 2 Blinks Failure (1 of 2)
Check connections between P6 on the P board and A6 on the A board.
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
Slide 20
P6/A6 connection
TC-P42S2
Troubleshooting 2 Blinks Failure (2 of 2)
BlinkCode
List of boards likely to cause this symptom.
Most Common 2nd 3rd 4th 5th 6th 7th
2 SC P SS A
Note: Perform firmware upgrade after replacing the SC or SS boards
Slide 21
See the picture on page 10 for connector’s location
Yes
Follow the procedure on slide 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
NoIs there a short circuit of the
Vsus, Vda, or P15V?
Start Here
Unplug the TV and disconnect SC20 on the SC board. Plug in the TV and
turn the power on
Replace the A board
Replace the SC board
Follow the procedure on slides 9~16
6 Blinks 2 Blinks
YesNo
How many times is the power LED
blinking?
Replace the P board
YesNo Is there 15V
present?
Unplug the TV. Get ready to measure the voltage at pin 1 of connector P6 on the power supply. Plug in
the TV and turn it on.
Troubleshooting 3 Blinks Failure
Slide 22
Troubleshooting 3 Blinks Failure (1 of 2)
The distribution of the P3.3V is done through ribbon cables. Measuring the P3.3V might be a little challenging and difficult. To easily measure the P3.3V, locate the test point TP9800 or coil L9802 on the A board.
TP9800 is located just above the factory connector A37 shown in the image to the right..
P3.3V Test Point TP9800 or L9802 on the A board
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
Slide 23
TC-P42S2
A
Troubleshooting 3 Blinks Failure (2 of 2)
Slide 24
Yes
Unplug the TV and check the resistance between TP9800 on the A board and ground (Chassis).
(Go to the previous slide (Slide 23) to see a picture showing the location of TP9800.)
No Is there a short
circuit ?
Replace the A board
Unplug connectors A31 and A32, on the A board. Measure the resistance between TP9800 and ground (Chassis)
Disconnect the ribbon cable between C1 and C2 and reconnect A31. Measure the resistance
between TP9800 and ground (Chassis)
YesNo Is there a short
circuit?
Replace the A board
YesNo Is there a short
circuit?
The problem could be the C1 board or the panel. Proceed to isolate the panel from the C1
board to determine which is bad.
The problem could be the C2 board or the panel. Proceed to isolate the panel from the C2 board
to determine which is bad.
BlinkCode
List of boards likely to cause this symptom.
Most Common 2nd 3rd 4th 5th 6th 7th
3 C1 C2 C3 Panel A
Disconnect the ribbon cable between C2 and C3 (C26)
and reconnect A32. Measure the resistance between
TP9800 and ground (Chassis) 50” & above”
42” & 46”
Yes NoIs there a short
circuit?
The problem could be the C3 board or the panel. Proceed to isolate the panel from the C3
board to determine which is bad.
Reconnect C26 and
disconnect A32
Follow the procedure on slide 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Start Here
Is there a short circuit of the Vsus,
Vda, or P15V?
YesNo Follow the procedure on slides 9~16
Troubleshooting 4 Blinks Failure
Slide 25
Slide 26
Troubleshooting a 4 Blinks Failure (1 of 2)
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
BlinkCode
List of boards likely to cause this symptom.
Most Common 2nd 3rd 4th 5th 6th 7th
4 SC P A SS
Slide 27
Troubleshooting a 4 Blinks Failure (2 of 2)
Note: Perform firmware upgrade after replacing the SC or SS boards
See the picture on page 10 for connector’s location
Follow the procedure on slide 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Is there a short circuit of the
Vsus, Vda, or P15V?
Follow the procedure on slides 9~16
YesNo
Start Here
Unplug the TV and disconnect SC20 on the SC board. Turn the power on
Replace the A board
Replace the SC board 6 Blinks 4 Blinks
How many times is the power LED
blinking?
Unplug the TV and get ready to measure the voltage at pin 9 of
connector P7.Plug in the TV and turn it on.
YesNo Is there 3V
present?
Replace the P board
Troubleshooting 5 Blinks Failure
Slide 28
Slide 29
Troubleshooting 5 Blinks Failure (1 of 3)
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
BlinkCode
List of boards likely to cause this symptom.
Most Common
2nd 3rd 4th 5th 6th 7th
5 A SC SS C2
TroubleshootingUnplug the TV and do a resistance test between the P5V and ground to determine if the P5V is shorted or not.
P5V not shorted (Only the A and P board are suspected of causing the problem)If the P5V is not shorted, the possibilities of the SC, C2, and SS boards of being defective are eliminated.To determine between the P board and the A board, connect the TV, turn the power on, and check to see if the P5V is present.If P5V is present, the A board is likely to be defective. If P5V is missing, the P board is defective.
Shorted P5VIf a short is found, with the TV disconnected, start removing the connectors providing P5V one at a time until the source of the short is detected.
Slide 30
Troubleshooting 5 Blinks Failure (TP-C42S2)
To easily measure the P5V, locate the coil L9801.
L9801 is located just above the connector A20 shown in the image to the right..
P5V (L9801) Location
Slide 31
Troubleshooting 5 Blinks Failure (3 of 3)
Yes
Unplug the TV and check the resistance between L9801 on the A board and ground (Chassis). (Go to the previous page (Slide30) to see a picture showing the location of L9801.)
No Is there a short
circuit ?
Start Here
Unplug connectors A33 and A32, on the A board. Measure the resistance between L9801 of and ground (Chassis)
Reconnect A33 and measure the resistance between L9801 and
ground (Chassis)
YesNo Is there a short
circuit?
Replace the A board
Loosen the A board and disconnect SS33 on the SS board or C23 on the
C2 board. Reconnect A32. Measure the
resistance between L9801 and ground (Chassis)
YesNo Is there a short
circuit?
Replace the SC board
YesNo Is there a short
circuit?
Replace the C2 board
Replace the SS board
Follow the procedure on page 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Unplug the TV and disconnect SC20 on the SC board. Turn the power on
Replace the A board6 Blinks 5 Blinks
How many times is the power LED
blinking?
Is there a short circuit of the Vsus, Vda, or
P15V?
Follow the procedure on slides 9~16
YesNo
It’s rare but possible for the SD board to cause this
problem. Reconnect SC20 an
follow procedure on page44 To isolate the SD
board.
Replace the SC board
Note: Perform firmware upgrade after replacing the SC or SS boards
Troubleshooting 6 Blinks Failure
Slide 32
Slide 33
Troubleshooting 6 Blinks Failure (1 of 2)
Energy Recovery/VscanThe energy recovery circuit and Vscan are monitored in the SC board. Failure of any these 2 circuits triggers the SOS6 line causing the unit to shut down and the power LED to blink 6 times.Under normal operation, the output voltage (MID) of the “Energy Recovery” circuit ranges between 68V and 138V. If the voltage drops below 67V or increases above 139V, the error detect circuit (IC16581) is triggered. This causes a high to be output to pin 21 of connector SC20.Pin 21of SC20 also goes high, if the Vscan generating circuit fails.
The voltage from SC20 is connected to pin 90 the SYSTEM MPU (IC1100) in the A board via the ANALOG-ASIC(IC5480).When pin 90 of the SYSTEM MPU (IC1100) goes high, the TV shuts down and the power LED blinks 6 times.
This condition is normally caused by the SC, A, or P board. (SC>A>P).6 blinks can also be caused by open connection between the C boards and open connection between any of the C board and the A board.
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
BlinkCode
List of boards likely to cause this symptom.
Most Common
2nd 3rd 4th 5th 6th 7th
6 SC A C
Slide 34
Troubleshooting 6 Blinks Failure (2 of 2)
Yes
Unplug the TV and verify that all the cables on the SC board are properly seated. Also check the ribbon cables and connectors on the A and C boards. Disconnect connector SC20 on the SC board and connector C10 on the C1 board. Plug in the TV and turn it on
NoDid the
number of blinks change to 8 blinks?
Start Here
Replace the A board
Replace the SC board6 Blinks
Follow the procedure on page 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Is there a short circuit of the Vsus, Vda, or
P15V?
Follow the procedure on
the pages 9~16
YesNo
Note: Perform firmware upgrade after replacing the SC or SS boards
See the picture on page 10 for connector’s location
8 Blinks
Troubleshooting 7 Blinks Failure
Slide 35
Slide 36
Troubleshooting 7 Blinks Failure (1 of 2)
Cautions: Disconnect the AC Power prior to making any disconnection or connection.Wait at least 2 minutes before the removal of any connector.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
Remove the front cabinet and expose the panel to a bright light for a thorough visual inspection. Check for cracks and blown pixels or any other abnormalities.Check for burnt spots on the SM board.
Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.
BlinkCode
List of boards likely to cause this symptom. (Based on actual reports and circuit operation).
Most Common 2nd 3rd 4th 5th 6th 7th
7 SC SU SM SD Panel A
Slide 37
Troubleshooting 7 Blinks Failure (2 of 2)
Yes
Unplug the TV and check all the connectors on the SC, SU, and SD (42” = SM board). Make sure they are properly seated. If the TV still shuts down with 7 blinks, unplug it and follow the procedure on page 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
No Is there a short circuit of the Vsus,
Vda, or P15V?
Start Here
Replace the A board
Unplug the TV and reconnect SC20. Isolate both the SU and SD boards together (SM board for model TC-P42S2). (Follow the procedure on page 38 or 41). Plug in the TV and turn it on. Note: Do not allow the TV to stay on for more than 30 seconds
Did the number of
blinks changed to 6
blinks?
Disconnect SC20. Plug in the TV and turn it on
Yes
Replace the SC board
No
Check the panel for abnormalities and burnt pixels.
Follow the procedure on
the pages 9~16
Replace the SM board
Yes NoIs the TV still shutting down ?
Disconnect the TV and reconnectSC20. Plug-in the TV. Set your voltmeter to measure the voltage at pin 9 of connector P7 on the P board. Turn the TV on.
YesNo Is there 3V
briefly?
Replace the P board
6 Blinks
7 Blinks
42”
46”-50”-54”
Unplug the TV and isolate only the SU board. Follow the procedure on page 43
Yes NoIs the TV still shutting
down?
Replace the SU board
Unplug the TV and isolate only the SD board. Follow the procedure on page 44
YesNo Is the TV still shutting down?
Replace the SU and SD boards
Replace the SD board
Note: Perform firmware upgrade after replacing the SC or SS boards
SM board Isolation Procedure
Slide 38
Slide 39
SM Board Isolation Procedure (1 of 2) (TC-P42S2)This procedure is useful when troubleshooting 7 blinks problems.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
Remove the 4 VF_GND screws on the SM board.Unplug connectors SC41, SC46, and SC42 on the SC board.Place the SC jig cable (TZSC09187) between pins 1 and 2 of connector SC50 on the SC board.
Note: If the SC jig is not available, install a jumper between pins 1 and 2 of connector SC50 on the SC board. (Remove the jig or the jumper after completing the isolation procedure). When this is done, the display is completely black (No picture)
To isolate the SM board is not necessary to remove any boards:
The SC test fixture (Jig) can be used when the SM board is isolated. The jig is a small connector with a jumper between pin 1 and pin 2. The part number is TZSC09187.It plugs into connector SC50 on the SC board.
Actual SC50 Jig
Slide 40
SM Board Isolation Procedure (2 of 2) (TC-P42S2)
SU-SD boards (Together) Isolation Procedure
Slide 41
Slide 42
SU-SD boards (Together) Isolation Procedure
Procedure:1. Remove the 4 VFG screws from the SU and SD
boards. (See picture.)
2. Remove SC41, SC42, and SC46 from the SC board. Also remove the ribbon cable between the SU and SD boards (SU11/SD11).
3. Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board.
Preparation:Disconnect AC Power prior to making any disconnection or connection.Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
Note: Remove the jig or the jumper after completing the isolation procedure.
Actual SC50 Jig
Slide 43
SU Board Isolation Procedure
1. Remove the 2 VFG screws from the SU board. Note: The 2 screws on the SD board should be installed.
2. Remove SC41/SU41 and the ribbon cable between the SU and SD boards (SU11/SD11). Note: SC46 and SC42 should be connected
3. Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board.
Preparation:Disconnect AC Power prior to making any disconnection or connection.Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
Note: Remove the jig or the jumper after completing the isolation procedure.
Actual SC50 Jig
To isolate either the SU or the SD board individually, all the connectors, (Except the panel flex-cables) and the VF-GND screws on the board have to be removed. (See the picture below)
SU board Isolation Procedure
Slide 44
SD Board Isolation Procedure
1. Remove the 2 VFG screws from the SD board. Note: The 2 screws on the SU board should be installed.
2. Remove SC46/SD46 and SC42/SD42 and the ribbon cable between the SU and SD boards (SU11/SD11). Note: Make sure SC41/SU41is connected.
3. Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board.
Preparation:Disconnect AC Power prior to making any disconnection or connection.Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
Note: Remove the jig or the jumper after completing the isolation procedure.
Actual SC50 Jig
To isolate either the SU or the SD board individually, all the connectors, (Except the panel flex-cables) and the VF-GND screws on the board have to be removed. (See the picture below)
SU board Isolation Procedure
Troubleshooting 8 Blinks Failure
Slide 45
Slide 46
PP
SS2SS2
AA
IC9003PANEL CPU
IC9004STB_D3.3V
/ RESET
A6
A32
5V
3
SOS8SOS8
66
3306 3
6 8
P5V
C2C2
SSSS
ENERGYRECOVERY
IC16251(8X) SOSDETECT
15V
SOS8
SS11
P6 3
Vsus1
4
P5V
PAN
EL M
AIN
O
N
P15VVda Vsus P11
C23C21
1
4
SS61
SS64
SS58
SS21
SS24
D16253
SS331 7
Vsus pulse
SOS8P5V
Vsus
P15V
D16255
D16280
1 1 76
Q16280
Troubleshooting 8 Blinks Failure
Slide 47
Troubleshooting 8 Blinks Failure
Yes
Check all the cables between the SS board and the panel. Make sure they are properly seated in the connectors. Unplug the TV and disconnect SS33 on the SS board. Plug in the TV and turn it on
NoCheck connections between the SS, C2, and A boards. If ok, replace the A board
Does the TV turn on and
stay on?
Start Here
YesNo Is continuity ok
in all the connectors?
Replace the SS board
Check connections between the SS board and the panel. Check also connections between the SS2
and the SS board and the panel. If ok, then replace the panel
Unplug the TV. Check for continuity between pins 1 and 2 of connectors SS61 and SS64 on the SS
board . On connector SS21, check continuity between 6 and 7. (Go to the previous slide to see picture of connectors location). Do not plug in the
TV.
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
BlinkCode
List of boards likely to cause this symptom. (Based on reports and circuit operation).
Most Common
2nd 3rd 4th 5th 6th 7th
8 SS A Panel C2 Connections
Note: Perform firmware upgrade after replacing the SC or SS boards
See the picture on page 10 for connector’s location
Troubleshooting 9 Blinks Failure
Slide 48
Slide 49
Troubleshooting 9 Blinks Failure
1. Failure of PD4 IC9300 (Discharge control)This condition can cause the TV to shutdown and the power LED to blink 9 time
9 blinks can be caused by failure of IC9300, IC5480, and IC1100. Since all these ICs are located on the A board, only the A board should be replaced.
PP
AA
IC1100SYSTEM MPU
IC5480ANALOG-
ASIC PANEL _SOS
90
431PA
NEL
M
AIN
ON
IC9300PD4
IC603POWER MICOM
A7 7
P7 7
Start Here
Replace the A board
Troubleshooting 10 Blinks Failure
Slide 50
Troubleshooting 10 Blinks Failure
Start Here
Follow the procedure on page 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Is there a short circuit of the Vsus,
Vda, or P15V?
Follow the procedure on
the pages 9~16
YesNo
BlinkCode
List of boards likely to cause this symptom.
Most Common 2nd 3rd 4th 5th 6th 7th
10 SC SS P A K
6 Blinks 10 Blinks
How many times is the power LED
blinking?
Replace the SC board
Slide 51
Unplug the TV and disconnect SC20 on the SC board. Turn the power on
Is there 3.2V present when the power
switch is pressed?
NO Yes
Unplug the TV. Using a voltmeter, place the positive
probe at pin 5 of connector P7 while the negative probe is
grounded. Plug in the TV and turn it on.
Replace the P board
Is there15V present?
Does theTV stay on?
ReplaceThe K board
Unplug the TV. Disconnect connectors A1 on the A board. Plug in the TV and turn it on
YesNo
ReplaceThe A board
Yes No
ReplaceThe P board
Unplug the TV and reconnect it again. Turn the power on.
NOYesDo the AC
relays click?
Unplug the TV. Using a voltmeter, place the positive probe at pin 7 of connector P6 while the negative probe is grounded. Plug in the TV and turn it on.
ReplaceThe A board
Note: Perform firmware upgrade after replacing the SC or SS boards
Troubleshooting 12 Blinks Failure
Slide 52
Troubleshooting 12 Blinks Failure
Unplug the TV and disconnect connector A11 from the A board. Plug in the TV and press the power
switch
Does the TV power
up andstay on?
NoYes
If the speakers wiresare not pinched,
Replacethe speaker
Replacethe A board
Start Here
Slide 53
Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
Troubleshooting No Power/Dead Unit
Slide 54
Slide 55
Troubleshooting No Power/Dead Unit1. A Board.2. P Board.3. K Board
These 3 conditions can cause the TV to be dead with no power.
Condition List of boards likely to cause this symptom.
Most Common 2nd 3rd 4th 5th 6th 7th
Dead P A K
Cautions: Disconnect the AC Power prior to making any disconnection or connection.When taking voltage reading, place the voltmeter probe at the test point, component, or connector’s pin indicated before connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is shutting down, expect the voltage to only come up a couple of seconds.)
AA3.3VREG
PP KK
STBCircuit
PANELCPU
P7 A7IC9003
IC8001MAINCPU
Processing
3.3VREG
A1 K1
1 1
REMOTEREC.
3 3
LED
STB5VSTB5V
3.3V
3.3V
STB3.3V
Vcc
Vcc
P9
5V PANEL_STB_ON
TV_SUB_ON55
PANEL_MAIN_ON7 7
KEY_INPUT 5 5PowerCPU
IC9004
IC4700(A)
RELAY
3.2V
3.2V 6 6
3.2V
POWERSWITCH
S2-PS24 models
Only
8 8
S
U2-X2- C2 Only
Troubleshooting No Power/Dead Unit
Do the AC relaysclick?
Is the TV turning On
Is there5V present ?
Replacethe A board
ReplaceThe K board (CheckWires between A1
and K1)
ReplaceThe P board
Yes
Yes
Yes
Yes
NO
NO
NO
NO
Unplug the TV and place your volt-meter on pin 7 of connector P7. Plug in the TV
and press the power switch
Is there 3.2V present when
the power button is pressed?
Unplug the TV and disconnect A1 on the A board. Plug in the TV and turn the power on
Unplug the TV and place your volt-meter on pin 1 of
connector P7. Plug in the TV and press the power switch.
ReplaceThe P board.
(Check the AC Cord)
Unplug the TV and disconnect A1 on the A board. Plug in the TV and press the power switch.
Plug in the TV.Press the power button
Does the TV turn on?Yes
NO
Replacethe A board
Start Here
Slide 56
U2-X2-C2 models
Unplug the TV and disconnect A1 on the A board. Plug in the
TV and ground pin 8 of connector A1 momentarily.
S2-PS24 models
TV’s Behavior After Connectors Removal
Slide 57
Slide 58
TV’s Behavior After Connectors Removal
MODEL N0. TC-P42S2 (Connectors Removal on the SC Board)
Connector Connector Connector on C1 Board
Result
SC2 SOS 7 Blinks
SC20 SOS 6 Blinks
SC2 SC20 SOS 6 Blinks
SC2 C10 SOS 6 Blinks
SC20 C10 SOS 8 Blinks
SC2 SC20 C10 SOS 8 Blinks
MODEL N0. TC-P42S2 (Connectors Removal on the SS + combination of connectors on the SS board and SC board)
Connector Connector Connector on SC Board
Connector on SC Board
Result
SS11 TV Stays On
SS33 TV Stays On
SS11 SS33 TV Stays On
SS11 SC2 SOS 7 Blinks
SS33 SC2 SOS 7 Blinks
SS11 SS33 SC2 SOS 7 Blinks
SS11 SC20 SOS 6 Blinks
SS33 SC20 SOS 6 Blinks
SS33 SC2 SC20 SOS 6 Blinks
SS11 SS33 SC2 SC20 SOS 6 Blinks
MODEL N0. TC-P42S2 (Connectors Removal on the A Board)
Connector Connector Connector Result
A20 SOS 6 Blinks
A31 TV Stays On (L-side OK/R-side Black)
A32 SOS 6 Blinks
A20 A31 SOS 6 Blinks
A20 A32 TV Stays ON with Black Screen
A31 A32 SOS 6 Blinks
A20 A31 A32 TV Stays ON with Black Screen
Note: If P6 is removed, the TV shuts down with 10 blinks.
If P7 is removed, the TV is dead (No power)
End
Slide 59