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April 10, 2023Confidential Information Cincom Systems, Inc. – Internal Use Only

Fill the gap between ERP and CRM.

Cincom, a global provider enabling complex manufacturers to

dramatically streamline their Enquiry-to-Order processes and improve sales

effectiveness across all channels – from direct sales to the web

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Market segment definition

The Cincom Acquire market segment falls within the Customer Relationship Management (CRM) market segment.

Analysts such as AMR and Gartner currently classify Cincom within the SALES CONFIGURATION sub-segment of CRM. Because the Cincom Acquire offering addresses a broader scope of the CRM landscape than competitive SALES CONFIGURATION offerings, we describe our offering as a “MULTI-CHANNEL SELLING SUITE for COMPANIES THAT SELL COMPLEX PRODUCTS AND SERVICES ”.

Market Segment Designation: Multi-channel selling for Complex Products and Services

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Industry Applications• Manufacturing

Guided Selling, Physical & Market Constraints, Product & Service Configuration, Estimating, Pricing, Document Generation, Proposal Approval Processes

• Financial Services & Insurance Needs Analysis & Recommendation, Lifestyle & Market Constraints,

Decision Support, Intelligent Scripting, Document Generation, Offer Approval Processes, cross-selling

• Health Medical Plan Administration, Lifestyle & Market Constraints,

Service Recommendation, Intelligent Scripting, Document Generation, Offer Approval Processes

• Construction Project & Work Definition, Rule Based Cost Estimating, Pricing,

Bid Approval Processes

• Telco’s and Utilities Guided Selling, Complex Service Pricing, Offer Approval Processes,

Document Generation

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Pro

cess

es

Products & ServicesSimple Complex

Complex

Diagnostic

Design to Order

Products Selection

Assemble to Order

Configured Products

Document Configured

Processes optimization

Customization

Complexity…

Guided Processes

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Characteristics

High variation High value Complex pricing Complex features Expert driven Sell via multiple channels Discrete units (BTO, ETO)

Companies that sell products and services with the following characteristics :

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Challenges in complex Manufacturing Industries

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Business Benefits

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Acquire Sales and Product Configurator

Cincom, a global provider enabling complex manufacturers to dramatically streamline their Enquiry-to-Order processes and

improve sales effectiveness across all channels – from direct sales to the web

Confidential under Non-disclosure

Where can we locate Acquire SPC plateform with other applications ?

Development Environment

AcquireSysteme

End-User modeling environment

Software solutions

ERPCRM

PDMPLM

Others

Existing templates/model for Q2O processes

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Knowledge Based Application Platform

Knowledge-based Rules Environment which integrates with .NET Visual Studio, Empowering both IT and BUSINESS USERS

• “Outboard” complex business rules

• Best of both worlds Leverage power of Visual Studio

to develop and integrate applications (developers)

Leverage power of Graphical rules / Engines to develop knowledge base (users)

• End-user Modeling Environment

• Integrated Data Services for MS Dynamics

• Open Rule Base XML Based Runtime API

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Knowledge Based Application Platform

• Central Knowledge Repository

• Hybrid Rules Engines

• Ease of maintenance

• Integrates with .NET Visual Studio,

• Graphical rules / Engines to develop knowledge base

• End-user Modeling Environment

• Integrated Data Services for MS Dynamics

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Decision Knowledge

Constraint Knowledge

Generative Knowledge

Different Knowledge Types

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Cincom Acquire Sales & Product Configurator

Knowledge-based Interactive Selling System

Guided Selling Solution Specification Product Configuration Knowledge-based Pricing Quotation Management Proposal Generation Product Catalog Reporting Connected & Mobile

deployment Integration Adapters

MS CRM MS AX SAP

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Data Services

CRM AX

Integrated Data Services

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CRM Extended

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ERP Extended

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Self-service via Web

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Cincom Acquire SPC – Summary of Key Features

Ease of Use

Rapid Development

Customized Environment

Enterprise Solution

Security

Multiple KM Techniques

Generative Outputs

Modular Applications

Integration

Deployment

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http://www.cincomacquire.com/

http://cincomacquire.com/guided-selling-blog/http://cincomblogs.typepad.com/complex_selling_made_simp/http://productconfigurator.cincom.com/

Blogs URL

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CINCOM and the Quadrant Logo are registered trademarks of Cincom Systems, Inc.

All other trademarks belong to their respective companies.

Eric Dbjay       Business Development Manager

Cincom Systems  Canada Ltd.1 Place Ville MarieH3B 2B5 Office:  514.866.8661 Ext.104Cel : 514 649 0009 www.cincomacquire.com