outcomes for wearers of hearing aids and improving hearing aid technology harvey dillon nal crc hear...
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Outcomes for wearers of hearing aids and improving
hearing aid technology
Harvey Dillon
NALCRC Hear
Denis Byrne OrationCanberra, 2008.
Who benefits from hearing aids?
What can hearing aids do for people with hearing loss?
How can we make hearing aids work better?
Dillon, NAL
The bits of this talk ….
• Who’s got hearing aids• Who should have hearing aids• Who’s got hearing aids but shouldn’t• How people misjudge their hearing• Why hearing aids are sometimes useless• How technology is changing candidacy• Hearing aids of the future • What we should do differently now
Dillon, NAL
Who is using hearing aids?Of those with >25 dB 4FAHL in better ear
Don’t have
67 %Don’t use
10 %
Use
23 %
Source: Blue Mountains Study (Mitchell, Hartley et al)
Australia UK
Davis (2003)
USA
Kochkin (1992)
Dillon, NAL
Percentage penetration of hearing aids
1%11%
57%
107%
17%
55%
92%
0%
20%
40%
60%
80%
100%
120%
0-24 25-44 45-64 65-120
Hearing threshold (4FA dB HL)
Perc
enta
ge o
f peo
ple
with
he
arin
g ai
ds
Mitchell (2002)
Dillon, NAL
Hearing loss in the futureProportion of population with >=25 dB 4FAHL
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
2003 2006 2011 2021 2031
Year
Per
cent
age
of
popu
latio
n70 & over
60-69
50-59
15-49
Sources:
ABS series B
Sth Aust population study
Possible further increase from:
Personal stereo use ↑
Rock music ↑
Power tools ↑
Premature baby survival ↑
And decrease from:
War exposure ↓
Manufacturing ↓
Rubella epidemics ↓
Dillon, NAL
Growth in people with hearing loss (>25 dB 4FAHL better ear)
0
1
2
3
4
5
2000 2005 2010 2015 2020 2025 2030Peo
ple
wit
h h
eari
ng
lo
ss (
mil
lio
n)
Blue squares = 2.5% compound
growth
Source: Hartley & Dillon, unpublished data
Over 55 years
Over 65 years
Dillon, NAL
Growth in OHS voucher numbers
0
50,000
100,000
150,000
200,000
250,000
2000 2002 2004 2006 2008
Year
OH
S v
ou
cher
s is
sued
Blue squares = 9% compound growth
Dillon, NAL
Penetration:Hearing aid owners as a proportion of those with >25 dB 4FAHL better ear
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2000 2010 2020 2030
Year
Pe
net
ratr
atio
n r
ate
Hearing impaired growth: 2.5%
OHS vouch
ers: 9%
OHS vouchers: 5%
Dillon, NAL
Conundrum
1. Older people more likely to need a hearing aid
2. Younger people more likely to adapt well to using a hearing aid
• Alberti (1977); Brooks (1985)
ImplicationWe need to know who will benefit from a
hearing aid so those people get them as soon as possible
Dillon, NAL
What should penetration be?
Who does benefit from a hearing aid?
Dillon, NAL
ExperimentTo determine the minimum hearing loss for which
clients will receive benefit from hearing aids. – Previous research has not indicated a close
relationship between benefit and hearing thresholds. – Some people with very mild losses are being fitted in
the current scheme.– It is extremely unlikely that people with normal
hearing would benefit from hearing aids.
Should be possible to find the minimum aidable hearing loss
Dillon, NAL
Procedure
• 400 clients sampled from OHS voucher database– 41,521 new clients fitted Feb to Sept, 2004
• Audiometric and other details obtained from selected clients’ files
• Questionnaire sent to selected clients
– International Outcome Inventory for Hearing Aids
– Plus 6 purpose-designed questions
• Selected clients followed up by phone or additional mail to get a high response rate (effectively 86%)
Dillon, NAL
Hearing loss characteristics of study sample
0
20
40
60
80
100
0 20 40 60 80 100 120
3 FA Hearing Loss (dB)
Pe
rce
nta
ge
of
po
pu
lati
on
Better ear
Worse ear
Left fitted
Right fitted
Dillon, NAL
Usage of hearing aids
21%
10%
35%
19%
13%
None< 1 hr/day
1-4 hrs /day4-8 hrs /day
> 8 hrs /day
Q 3: Daily us age
0
20
40
60
80
100
120
Num
ber o
f clie
nts
Dillon, NAL
Factor analysis of questionnaireFactor Loadings
Factor 1 Factor 2 Factor 3
Q1: want aids 0.69 0.30 0.21
Q2: difficulty unaided 0.70 0.41 0.25
Q3: use 0.74 -0.18 0.08
Q4: benefit 0.82 -0.32 0.00
Q5: residual difficulty 0.03 -0.76 -0.33
Q6: Worth it 0.83 -0.33 -0.00
Q7: Residual handicap -0.29 -0.56 -0.06
Q8: Bother to others -0.18 -0.68 -0.26
Q9: Quality of life 0.82 -0.32 0.02
Q10: Replace them 0.34 -0.15 -0.23
Q11: Face vision -0.29 -0.42 0.74
Q12: paper vision -0.22 -0.47 0.70
Proportion of variance 0.32 20 0.12
International Outcomes Inventory
for Hearing Aids
Dillon, NAL
Factor analysis of questionnaireFactor Loadings
Factor 1 Factor 2 Factor 3
Q1: want aids 0.69 0.30 0.21
Q2: difficulty unaided 0.70 0.41 0.25
Q3: use 0.74 -0.18 0.08
Q4: benefit 0.82 -0.32 0.00
Q5: residual difficulty 0.03 -0.76 -0.33
Q6: Worth it 0.83 -0.33 -0.00
Q7: Residual handicap -0.29 -0.56 -0.06
Q8: Bother to others -0.18 -0.68 -0.26
Q9: Quality of life 0.82 -0.32 0.02
Q10: Replace them 0.34 -0.15 -0.23
Q11: Face vision -0.29 -0.42 0.74
Q12: paper vision -0.22 -0.47 0.70
Proportion of variance 0.32 20 0.12
Composite benefit Composite difficulty Vision
International Outcomes Inventory
for Hearing Aids
Dillon, NAL
Simple correlations
People who more strongly wanted to get hearing aids:• Use them more (Q3)• Benefit from them more (Q4)• Say they are worth it (Q6)• Improve their enjoyment of life by using them (Q9)• Would replace their hearing aids if lost (Q10)
People who had the most difficulty unaided:• Use their hearing aids more (Q3)• Benefit from them more (Q4)• Say they are worth it (Q6)• Improve their enjoyment of life by using them (Q9)• Would replace their hearing aids if lost (Q10)
Dillon, NAL
Use
Benefit
Satisfaction
QOL
+
+
+
Composite Benefit
Dillon, NAL
Nu
mb
er
of p
eo
ple
N o us e
7%
9%
4%
1%0% 0% 0% 0% 0% 0%
0.51.0
1.52.0
2.53.0
3.54.0
4.55.0
5.50
5
10
15
20
25
30
35
40
<1 hour per day
0%1%
2%3%
2% 2%
0% 0% 0% 0%
0.51.0
1.52.0
2.53.0
3.54.0
4.55.0
5.5
1 to 4 hours per day
0% 0% 0%
3%
7%
11%10%
4%
0% 0%
0.51.0
1.52.0
2.53.0
3.54.0
4.55.0
5.5
4 to 8 hours per day
0% 0%1% 0%
1%
4%
6%6%
2%
0%
0.51.0
1.52.0
2.53.0
3.54.0
4.55.0
5.50
5
10
15
20
25
30
35
40
>8 hours per day
0% 0% 0%1% 0%
2% 2%
5%4%
0%
0.51.0
1.52.0
2.53.0
3.54.0
4.55.0
5.5
Composite benefit for different daily usage
High use goes with high benefit and
vice-versa
Dillon, NAL
What might account for variation in benefit?
• Hearing loss
• Age
• Gender
• Type of hearing aid
• Difficulty listening unaided
• Original desire to get hearing aids
• Visual ability
Dillon, NAL
Q1 : W a n t h e a rin g a id s
No
of o
bs
Q 2: N o d if f ic u lty una ided
1 2 3 4 50
10
20
30
40
50
60
Q 2: S light d if f ic ult y una ided
1 2 3 4 5
Q 2: Moderate d if f ic u lty unaided
1 2 3 4 5
Q 2: Q uite a lo t o f d if f ic u lty unaided
1 2 3 4 50
10
20
30
40
50
60
Q 2: Very m uc h dif ic ulty una ided
1 2 3 4 5
Difficulty hearing unaided and wish to get hearing aids
Unaided difficulty related to wish to get
hearing aids
Dillon, NAL
Desire to get hearing aids
+ Need
Difficulty listening unaided
Dillon, NAL
Composite benefit
Composite difficulty
Better ear 3FA 0.09 -0.18
Worse ear 3FA 0.13 -0.17
Better ear 4FA 0.08 -0.23
Worse ear 4FA 0.13 -0.20
Age -0.15 0.03
Need strength 0.51 -0.44
Vision summary -0.08 0.19
Relationship between predictors and outcomes
Only self-assessed need predicts outcomesDillon, NAL
Effect of hearing loss on benefit
10-19 20-29 30-39 40-49
4FA H L in better ear (dB H L)
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posite benefit
Dillon, NAL
Effect of hearing loss on benefit
0 -9 .91 0 -1 9 .9
2 0 -2 9 .93 0 -3 9 .9
4 0 -4 9 .95 0 -5 9 .9
6 0 -6 9 .9
Po o re r e a r 3 FA ra n g e (d B H L )
1 .0
1 .5
2 .0
2 .5
3 .0
3 .5
4 .0
4 .5
5 .0
Co
mp
osite
be
ne
fit
Dillon, NAL
How is composite benefit related to need?
Dillon, NAL
Benefit versus need
1 1.5 2 2.5 3 3.5 4 4.5 5
S trength of need
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posi
te b
enef
it
Dillon, NAL
“I don’t wear my hearing aids – never did. I don’t know
why they gave them to me.”- Participant 1-089
Dillon, NAL
Benefit for different degrees of hearing lossCurrent effect: F(14, 173)=.72691, p=.74537
1 1.5 2 2.5 3 3.5 4 4.5
Need strength
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posi
te b
enef
it
Worse ear 4FA: 20-29 Worse ear 4FA: 30-39 Worse ear 4FA: 40-49
Dillon, NAL
Benefit for different hearing aid typesCurrent effect: F(12, 259)=1.3462, p=.19262
1.5 2 2.5 3 3.5 4 4.5
Need strength
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posi
te b
enef
it
ITE BTE ITC
Dillon, NAL
Benefit for top-up and free-to-clientTop-up effect: F(8, 298)=1.2330, p=.27927
1 1.5 2 2.5 3 3.5 4 4.5 5
Need strength
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posi
te b
enef
it
Free-to-client Top-up
Dillon, NAL
Are outcomes affected by the provider the client goes to?
Dillon, NAL
Benefit for different contractors
Contractor C clients get less benefit, on average
A B C D E
Contractor group
1.8
2.0
2.2
2.4
2.6
2.8
3.0
3.2
3.4
3.6
3.8
4.0
4.2C
om
po
site
be
ne
fit
P=0.0004
Dillon, NAL
Why?
Dillon, NAL
Hearing loss for different contractors
Contractor C clients are less deaf
A B C D E
Contractor group
30
32
34
36
38
40
42
44
46
48
50
52
54W
ors
e e
ar
4F
A (
dB
HL
)
8 dB
Dillon, NAL
Need strength for different contractors
Contractor C clients express less need for assistance
A B C D E
Contractor group
1.8
2.0
2.2
2.4
2.6
2.8
3.0
3.2
3.4
3.6
3.8N
ee
d s
tre
ng
th
0.8 scale points
Dillon, NAL
Which: hearing loss or need?
• Allow for differences in hearing loss difference in benefit remains (p=0.002)
• Allow for the differences in need difference in benefit disappears (p=0.33)
Dillon, NAL
Benefit vs Needs applies to all contractorsContrac tor C ex c luded
Current effec t: F (8, 231)= 7.0382, p= .00000
1 1.5 2 2.5 3 3.5 4 4.5 5
Need s trength
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posite benefit: =("Q
3: use" + "Q
4: benefit" + "Q
6: Worth
it" + "Q
9: QO
L")/4
Contractors A, B, D and E
Contrac tor C alone
Current effec t: F (7, 68)= 8.7632, p= .00000
1 1.5 2 2.5 3 3.5 4 4.5
Need s trength
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Com
posite benefit: =("Q
3: use" + "Q
4: benefit" + "Q
6: Worth
it" + "Q
9: QO
L")/4
Contractor C
Dillon, NAL
Implication
Benefit is much more strongly determined by need than by hearing loss.
“Need” = difficulty listening unaided + desire to get hearing aids in first place
Dillon, NAL
Why don’t people with hearing loss acquire hearing aids?
“My hearing loss is not bad enough to need them” (Kochkin, 1993) – beliefs about difficulties they are having– beliefs about hearing aid likely benefits– beliefs about emotional consequences of
wearing hearing aids– beliefs about practical issues (expense,
complexity, manipulation)
Dillon, NAL
People act rationally, in their best interests, based on their beliefs
Health belief model
Hearingloss
Cost
Difficulties experienced:
frequency, severity
Self-image
Ability to manage
Hearing aideffectiveness
Effect on others’ view
Inconven-ience
Dillon, NAL
People act rationally, in their best interests, based on their beliefs
Health belief model
Hearingloss
Cost
Difficulties experienced: frequency, severity
Self-image
Ability to manage
Hearing aideffectiveness
Effect on others’ view
Inconven-ience
Dillon, NAL
People act rationally, in their best interests, based on their beliefs
Health belief model
Hearing
loss
Cost
Difficulties
experienced:
frequency, severity
Self-
image
Ability to
manageHearing aid
effectivenessEffect on
others’ view
Inconven
-ience
Dillon, NAL
Dominant community belief
I don’t want hearing aids
Circle of negative beliefs
Hearing aids don’t workAcquire hearing
aids anyway
“Prove” that hearing aids don’t work
Tell everyone
positive
Dillon, NAL
Expectations and benefit• Higher expectations greater use and benefit (Jerram &
Purdy, 2001)• Higher expectations higher benefit (Cox & Alexander).
Expectations
Outcomes
Satisfaction
Use, benefit
Dillon, NAL
What can a hearing aid actually do?
1. Amplify soft sounds
2. Emphasise frontal sounds
250125 500 1k 2k 4k 8k
0
20
40
60
80
100
120
Frequency (Hz)
Hea
ring
thre
shol
d (
dB
HL)
35 dB 4FA HL
Dillon, NAL
1. Amplifying soft sounds
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100 1000 10000
Frequency (Hz)
Spe
ech
leve
l and
thre
shol
d (d
B S
PL)
Speech at 55 dB SPL
Speech intelligibility index = 0.45 Percent words in sentences correct = 93%Dillon, NAL
Amplifying speech (quiet; no reverberation)
People with mild to moderate loss can cope reasonably well in quiet.
0
20
40
60
80
100
40 50 60 70 80
Speech level (dB SPL)
Inte
llig
ibil
ity
(% c
orr
ect)
Unaided
Aided
Dillon, NAL
2. Speech in noise and reverberation
Noise and reverberation both usually have biggest effect on low frequencies
Dillon, NAL
Amplifying soft sounds
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100 1000 10000
Frequency (Hz)
Spe
ech
leve
l and
thre
shol
d (d
B S
PL)
Speech at 55 dB SPL
Speech intelligibility index = 0.45 Percent words in sentences correct = 93%Dillon, NAL
Amplifying soft sounds
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
90.0
100 1000 10000
Frequency (Hz)
Spe
ech
leve
l and
thre
shol
d (d
B S
PL)
Speech at 55 dB SPL
Speech intelligibility index = 0.24 Percent words in sentences correct = 72%Dillon, NAL
Solution
A directional microphone to lift the speech in front, but not the noise
but …..
Dillon, NAL
Room acoustics
Distance
SPL
Critical distance
Direct
Reverberant
Total
Dillon, NAL
Room acoustics
Distance
SPL
Critical distance
Direct
Reverberant
Total
Dillon, NAL
Implication for beliefs about hearing?
Speech with no noise, no reverberation I can understand! My hearing is OK
Louder speech, noise, reverberation I can’t understand The noise makes it hard to understand, (My hearing is fine)
Dillon, NAL
Implication for beliefs about hearing aids
Speech with no noise, no reverberation Hearing aid helps, if needed
Close speech, directional microphone, noise & reverberation
Hearing aid helps
Distant speech, directional microphone, noise & reverberation
Hearing aid doesn’t help
Dillon, NAL
Impact of untreated hearing loss
Dillon, NAL
Impact of untreated hearing loss on health
• Proven links between hearing loss and:– low mood / emotional state, greater depression– reduced capability for self-sufficiency, restricted social
relationships– reduced life expectancy
• Asserted links between hearing loss and:– loneliness, – anxiety, – paranoia, – exhaustion, – insecurity, – loss of group affiliation, – loss of intimacy, – anger
Dillon, NAL
Effects of hearing loss?
Hearing loss
Depression
Mortality
Cardio-vascular disease
Activity restriction
We just can’t deduce causation from these surveys of healthDillon, NAL
Effects of hearing aids?
Hearing loss
Mortality
Depression
Isolation
Anxiety
Insecurity
etcDillon, NAL
Cross-sectional studies
Hearing loss
Hearing loss and hearing aids
Less isolation.More able to deal
with problems
Better:
Mood / less depression
Emotional state
Self-sufficiency
Social relationships
Life expectancyDillon, NAL
Cross-sectional studies
Hearing loss
Hearing loss and hearing aids
Better:
Mood / less depression
Emotional state
Self-sufficiency
Social relationships
Life expectancy
Pro-active people
Fatalistic people
Dillon, NAL
Cross-sectional studies
Hearing loss
Hearing loss and hearing aids
Unwell people, with hearing loss
Attend to major sickness
Healthy people, with hearing loss
Better:
Mood / less depression
Emotional state
Self-sufficiency
Social relationships
Life expectancy
Attend to hearing loss
Dillon, NAL
Longitudinal studies
Hearing loss
Better:
Social relationships
Cognitive functioning
Memory
Learning ability
Less depression
Less paranoia
+
Mulrow et al (1990); Dye & Peak (1983)
Dillon, NAL
Aged-care facilities
Hearing loss Appearance of dementia
Reduced auditory
stimulation
Cognitivedecline
Actual dementia ??
Improved services Improved quality of lifeDillon, NAL
Technology advances in the last decade
• Integrated wireless receiver• Adaptive directional microphones• Multi-channel noise reduction• Feedback cancelling • Environment sensing• Wireless-linked hearing aids• Impulse noise rejection• Wax guards• Data logging• Integrated rechargeable batteries
Dillon, NAL
So why no increase in satisfaction?
• Increase in laboratory-measured benefit• No increase in real-world reported satisfaction
Technology advance
Marketing, hype, cost Expectations increase
Performance increases (a little)
Gap between performance and expectations - ??
Satisfaction?
Dillon, NAL
Some technology advances in the next few years- from the CRC for Hearing, including NAL
• Trainable hearing aids• Improved occlusion reduction• Improved intelligibility in noise
• Hybrid cochlear implants and hearing aids• Fully implanted devices (implants and hearing aids)?
Dillon, NAL
Moving on from Moving on from prescriptionsprescriptions
The trainable hearing aidThe trainable hearing aid
Justin Zakis, Gitte Keidser, Justin Zakis, Gitte Keidser,
Hugh Mcdermott, Liz Convery Hugh Mcdermott, Liz Convery
Dillon, NAL
Trainable aid – general structure
Programmable amplifier
Learning algorithms
Acoustic measurement
module User control(s)
Dillon, NAL
Aid user adjusts settings...Aid user adjusts settings...Trainable Aid
Dillon, NAL
Aid user adjusts settings...Aid user adjusts settings...Trainable Aid
Dillon, NAL
...the hearing aid takes note...the hearing aid takes noteTrainable Aid
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Process repeats for other Process repeats for other soundssounds
Trainable Aid
Dillon, NAL
After training, preferred After training, preferred settingssettingsare automatically applied...are automatically applied...
Trainable Aid
Dillon, NAL
Trainable Aid
After training, preferred After training, preferred settingssettingsare automatically applied...are automatically applied...
Dillon, NAL
Trainable Aid
After training, preferred After training, preferred settingssettingsare automatically applied...are automatically applied...
Dillon, NAL
Trainable Aid
After training, preferred After training, preferred settingssettingsare automatically applied...are automatically applied...
Dillon, NAL
Trainable aid philosophyTrainable aid philosophy
Prescribe what can be prescribed, Prescribe what can be prescribed, automatically and in minimum automatically and in minimum clinical timeclinical time
Leave the rest to the client (and Leave the rest to the client (and the intelligence of the hearing the intelligence of the hearing aid)aid)
Fine tuning
Dillon, NAL
Training gain, CT, CR.
0
5
10
15
20
25
30
30 40 50 60 70 80 90
Input level (dB SPL)
Gai
n (
dB
)
CR
CT
Gain
Dillon, NAL
Active occlusion reductionActive occlusion reduction
Jorge Mejia, John Coelho (deceased) Jorge Mejia, John Coelho (deceased)
Dillon, NAL
H/ACanal
Cartilage
HearingAid
Electronic Venting
C
B
A∑
-
Dillon, NAL
Vent and amplification path transmission
-20
-15
-10
-5
0
5
10
15
20
125 250 500 1k 2k 4k 8k
Frequency (Hz)
Inse
rtio
n g
ain
(d
B)
Amplified path
Vent path
Combined path
Directional mic
Adaptive noise suppression
Dillon, NAL
Occlusion reduction: Mean and Standard Deviation
Note that feedback gain was adjusted for all subjects, filter settings remain the same
(22 ears)
Dillon, NAL
Super-directional hearing in Super-directional hearing in noisenoise
Jorge MejiaJorge Mejia
Dillon, NAL
Improving understanding in Improving understanding in noisenoise
Wireless transmission Wireless transmission √ √ √√ √ √ Directional microphones Directional microphones √√ (Adaptive noise suppression)(Adaptive noise suppression)√√
Dillon, NAL
Physical arrangement simulated
6 mm
6 mm
Dillon, NAL
Loss of SNR in hearing loss
0
2
4
6
8
10
12
14
16
0 20 40 60 80 100
Hearing loss (dB)
Incr
ease
in S
NR
nee
ded
(d
B)
Dillon, NAL
Blind source separation matrix(Inverse based on initial 100 ms of signal)
Jorge MejiaDillon, NAL
The result ?
• Hearing impaired people who can understand better in noise than people with normal hearing.
Dillon, NAL
Things in your ears
• Now: – mobile phones, – MP3 players, – portable DVD players, – personal digital assistants, – and of course ….. hearing aids.
• In the future: – personal navigation aids,– Voice input/output internet connection,– local area (human communication) wireless networks, – ……… all voice controlled, of course
Dillon, NAL
What do we mean by hearing loss?
• 2 to 3% of children are estimated to have some form of central auditory processing disorder.
• CAPD reduces speech intelligibility in noise, just like sensorineural hearing loss.
• CAPD includes a group of different deficits, which can be present singly or mutiply.
• CAPD can be compensated for, and can probably be remediated as well.
Dillon, NAL
Messages so far• Hearing loss is on the increase due (at least) to aging
• Motivation is the major determinant of benefit
• Hearing aid penetration is:– low, but …
– highest in world, and
– rapidly increasing.
• Fitting hearing aids to people who don’t want them spreads negative, self-fulfilling stories
• Technology advances have been:– worthwhile, but …
– oversold, and
– will continue, or even accelerate
Dillon, NAL
Aim
To increase penetration rate of hearing aids
and
Increase usage and benefit
Dillon, NAL
The solution is in the hands of:
• Clinicians
• Provider owners
• Government
• Manufacturers
• Researchers
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Clinicians
Don’t fit people who don’t seem to want them
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Provider owners
Provide incentives to clinicians for superior outcomes, not just superior sales
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Government
Pay for outcomes, not for processes
• Current system specifies process• Payment is made for process• Quality control inspects the process
Result:• No control over outcomes• No financial motivation for providers to improve outcomes • Financial benefit if clients don’t wear hearing aids• Financial motivation for providers to maximise number of
fittingsDillon, NAL
Government (cont)Alternative scheme
• Pay same for assessment• Pay less for fitting• Pay for outcomes
Result:• Providers with worse than current average outcomes earn
less• Providers with better than current average outcomes earn
more • Most providers will have better than current average
outcmes• Huge saving by government on people who won’t be fitted
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Government (cont)Outcomes measurement
Just measure:– Use– Benefit– Satisfaction– Quality of life improvement
Need to allow for:– New versus return clients– Response rate– Degree of hearing loss
International Outcomes Inventory for Hearing Aids
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Manufacturers
• Continue technology improvements• Change marketing:
– don’t oversell; – don’t confuse
• Pursue convergence– hearing aid– communication device– hearing protector– better than normal hearing
hearing aids normalised and desired
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Hearing device of the future
• Pathway to many systems:
Communication
Information
Entertainment
• Speech enhancer in noise
• Active hearing protector
• (Hearing aid)
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Noise suppression
Adaptive directionality
Feedback cancelling
Bernafon
Oticon
Phonak
Siemens
Starkey
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Researchers
• What makes a hearing aid candidate ?– What other than motivation ?– How do you measure motivation ?– How do you change motivation ?
• How beneficial are hearing aid features ?– For different people– For different situations
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Future behavioural research
• Why don’t some people seek help?
• Why do some people seeking help not get hearing aids?
• Why do some who get hearing aids not get benefit?
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60.7%
38.7%
27.7%
22.9%24.8%
Results from Telscreen Testing (n=4058)Golding, 2008
N=36N=124
N=230
N=485
N=1001
N=1270
N=850
(N= 3996)(age range 16-100 years only)
>25 dB 4FAHL Worse ear (Wilson et al)
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The life quality of people with hearing loss - in the hands of:
• Clinicians
• Provider owners
• Government
• Manufacturers
• Researchers
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Thanks for your attention
Slides will be on the NAL web site
www.nal.gov.au
From May 28
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