OUTCOMES ASSESSMENT

BREAKOUT SESSIONAll College Day

August 17, 2012

Lisa Level, Student ServicesJohn Thomford, SLO Coordinator

Questions to discuss

• Why is the topic important to MiraCosta as we begin this academic year?

• What do we still need to learn about this topic ? (What questions remain unanswered as we address the topic?)

Outcomes Assessment

• PURPOSE: Validate student abilities upon completion of course and program (as applicable).

• HOW? Define and publish for each program, expected student learning outcomes. Employ direct and indirect assessments to measure success. Set minimum achievement levels, assess, evaluate, create action plans.

Levels of Outcomes Assessment

InstitutionMission &

ISLOs

IS PSLOs

ISCSLOs

SSAUOs

SSSSLOs &

SAOs

BASAUOs

BASObjective

s

Office of the President

Institutional Student Learning Outcomes• ISLOs– Effective communication– Critical Thinking and problem solving– Professional and ethical behavior– Information literacy– Global awareness

1. Develop/Refine CSLOs or SSLOs/SAOS

PSLOs or AUOs

2. Develop assessment methods, benchmarks

of achievement, evaluation methods

3. Assess and Evaluate SLOs

4. Invested faculty & staff Collect, Discuss, &

Analyze Data

5. Determine Refinements Needed. Develop action plans intended to improve

student success

6. Implement refinements &/or

action plans.

The SLO

Cycle

Report results in Annual Program

Review

Student Services Departments

• The purpose of SAOs/SLOs of Student Services departments is to assess and evaluate departmental processes in order to grow and develop outcomes that highlight our work with students, faculty, and staff.

• Formative (throughout semester) and Summative (end of semester) assessment/evaluation is conducted on a yearly basis.

• Our objectives/outcomes evolve over years based on staff analysis within the department.

Support Services

• Contributes to student success by promoting services that focus on retention, learning, and campus involvement.

• Evaluate student support services to assure that they meet identified student needs and contribute to the achievement of SLOs.

• Use results as basis for improvement.

Student Services Division – SAOs/SLOs in TracDat Academic Year

2008-2009Academic Year

2009-2010Academic Year

2010-2011Academic Year

2011-2012Department/Area Plan Results Plan Results Plan Results Plan Results

Admissions & Records X X X X X X X

Athletics/Intramurals X X X X X X X

Campus Police & Safety X X X X X X X X

Career Studies & Services X X X X X X X

Counseling X X X X X X X

DSPS X X X X X X X

EOPS X X X X X X X

Financial Aid X X X X X X X X

Health Services X X X X X X X

IIP X X X X X X X

Noncredit Counseling X X X X X X X X

Retention Services/TASC X X X X X X X X

School Relations/ Outreach X X X X X X X

Service Learning X X X X X X X X

Student Activities Office X X X X X X X X

Systems & Proc. Analyst X X X X X X X X

Testing Services X X X X X X X

University Transfer Center X X X X X X X X

Sources of data for SLOs/SAOs for the Student Services Division

• PeopleSoft• SARS• Institutional Research & Planning• Internal Semester & Year End Reports• Surveys (ex: student satisfaction)

GOALS TO ADDRESSA. The relationship between student-service-division outcomes

(SAOs & AUOs) and instructional outcomes (CSLOs & PSLOs).• Why is the topic important to MiraCosta as we begin this academic year?

• What do we still need to learn about this topic ? (What questions remain unanswered as we address the topic?)

B. Assess and evaluate Instructional PSLOs and ISLOs this year.• Why is the topic important to MiraCosta as we begin this academic year?

• What do we still need to learn about this topic ? (What questions remain unanswered as we address the topic?)