organizational learning presentation (training & development) - visual learning style
DESCRIPTION
- Successfully applied appropriate training methods to design and deliver a dynamic learning experience that meets the specified learners' needs - Team split up into three pairs that focused on the three different learning styles (Visual, Auditory, Kinesthetic) - Created and presented an in-class training session based on the Visual Learning StyleTRANSCRIPT
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Chapter 2:Organizational
Learning Sunil Peshwa
Chantel Spring
Devanshi Shah
Visual Learning Style
HRM 304: Training & DevelopmentOctober 28th, 2013
Group #1
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5 Disciplines to becoming a learning organization
1. Personal mastery
2. Building a shared vision
3. Mental models
4. Team learning
5. Systems thinking
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Principles of Learning Organization
0Everybody is considered a learner0People learn from each other0Learning is part of a change process0Continuous formal and informal learning0Learning is an investment
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4 Key Dimensions of a Learning Organization
1. Vision 2. Culture
3. Learning Dynamics
and Systems
4. Knowledge Management
and Infrastructur
e
(Table 2.1)
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Two types of knowledge in Organization:Explicit Knowledge: patents or copyrights and other forms of intellectual property.
Tacit Knowledge: intuition, know-how, little tricks, and judgement.
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2 Types of Knowledge
Explicit Knowledge Tacit Knowledge
0 Can be written into procedures or coded into database
0 Is transferred fairly accurately
0 Only 20% of corporate knowledge is explicit
0 80% of corporate knowledge
0 Almost impossible to transfer
0 Well-known example: Decision-making behaviour of dealers in financial markets
0 Is said to be instinctual
http://www.youtube.com/watch?v=cPNMQh6-I98
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Human Capital
•Knowledge, skills, and abilities of employees
Renewal Capital
•Intellectual property
Structural Capital
•Formal systems and informal relationships •Allow employees to: Communicate, solve problems, and make decisions
Relationship Capital
•Organization’s relationships with suppliers, customers, and competitors:•Influence how they do business
Customer Capital
•Value of an organization’s relationships with its customers
5 Types of Intellectual Capital
Intellectual Capital: An organization’s knowledge, experience, relationships, process discoveries, innovations, market presence, and community influence.
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Knowledge Management
0Knowledge Management: The creation, collection, storage, distribution, and application of complied “know-what” and “know-how”.
http://www.youtube.com/watch?v=5iTPg5SrD2M
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4 Types of Knowledge
Management
1. Knowledge Acquisition
(Environmental Scanning)
2. Knowledge Interpretation
(Mental Models)
3. Knowledge
Dissemination (Sharing)
4. Knowledge Retention
(Knowledge Repositories)
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Knowledge Acquisition
Internal Environmental Scanning
External Environmental Scanning
0 Internal individuals, teams, departments
0 External information from other organizations, customers, industry watchers, marketplace
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Knowledge Interpretation (Mental Models)
Real World
Information FeedbackDecision
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Knowledge Dissemination
Knowledge Sharing
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Knowledge RetentionKnowledge Repositories – organizations must build tools to quickly
compile, store, and retrieve this knowledge, a kind of intellectual inventory.
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3 Characteristics of Communities of Practice
http://www.youtube.com/watch?v=2paN0Ox-Ia0&feature=youtu.be
1. Domain2. Community
3. Practice
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Types of Learning
Formal Learning Informal Learning
0 Control of Learning rest on Organization
0 There is usually delay in use what is learned
0 Highly structured and scheduled
0 Specific outcome0 Not tailored to
individual0 Example: Lecture based
0 Control of Learning rest on learner
0 Immediate use of what is learned
0 Unstructured and occurred naturally
0 May not have specific outcome
0 Specific to individual0 Example: Group
discussions
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Group Level Learning
Individual Level Learning
Organizational Level Learning
Multilevel Systems Model of Organizational Learning
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QUIZ TIME
What type of knowledge management is this?
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Which intellectual capital is missing?
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Which type of Knowledge in Organization is missing?
?????
Individual Level Learning
Organizational Level Learning
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Formal or Informal Learning?
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What type of practice is used in informal learning?
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Video References
0 Dale, S. (2008). Communities of practices explained[Web]. Retrieved from http://www.youtube.com/watch?v=2paN0Ox-Ia0&feature=youtu.be
0 K3CubedLtd. (2012). Why should you be interested about knowledge management today? [Web]. Retrieved from http://www.youtube.com/watch?v=5iTPg5SrD2M
0 eClerxServices. (2012). Best ways to transfer knowledge[Web]. Retrieved from http://www.youtube.com/watch?v=cPNMQh6-I98
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Wed Images References
0 unknown. (Artist). [Web Photo]. Retrieved from http://blog.westinteractive.com/wp-content/uploads/Benjamin-Franklin-Clip-Art3.png
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.challenge.gov.sg/wp-content/uploads/2011/01/be-a-willing-learner-201101-03.jpg
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.monkeymagic.net/wp-content/uploads/2013/07/368207381_5181538f5e.jpg
0 unknown. (Artist). [Web Photo]. Retrieved from http://ozmosis.com/uploads/knowledge-everywhere-icon-lg.png
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.phf.org/Picture Library/Grouplearningtogether.png
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Wed Images References
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.chemistryland.com/CHM107/Obstacles/PitfallsOfLearning.htm
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.infotrieve.com/share-and-collaborate
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.royceassociates.com/wp-content/uploads/2009/06/chart21.gif
0 unknown. (Artist). [Web Photo]. Retrieved from http://drsaraheaton.files.wordpress.com/2012/02/istock-family-play-time.jpg
0 unknown. (Artist). [Web Photo]. Retrieved from http://www.150queen.com/wp-content/uploads/2012/10/Discussion.jpg