oracle sales cloud how to tailor a simple and efficient mobile user experience

Copyright © 2014 Oracle and/or its affiliates. All rights reserved.

Oracle Sales CloudHow to Tailor a Simple and EfficientMobile User Experience

Jeremy Ashley, Vice PresidentOracle Applications User Experience

Killian Evers, Senior DirectorSales Cloud User Experience

October 2014


Safe Harbor StatementThe following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Copyright © 2014, Oracle and/or its affiliates. All rights reserved.

Agenda

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Oracle Applications Cloud: User Experience Design Strategy

Oracle Applications User Experience Methods

Driving the User Experience Forward

Demos: User Experience Highlights Across Releases

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User Experience Design Strategy and Methodology

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SimplicityEasily access essential information and actions to support your work.

MobilityTake advantage of UIs that are optimized for wherever and however you work.

ExtensibilityCustomize and extend the user experience to best map to your company’s identity and fit your business processes.

Oracle User Experience Strategy

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User InterfaceThe look and feel of an application, including the layout and interaction model.

User Interface vs. User Experience

User ExperienceThe complete experience for a user around accomplishing a task, including across traditional applications boundaries.

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Building the Oracle Applications User Experience

USERS BUSINESSPROCESSES

TECHNOLOGY

Observe & Understand

VISUALIZE PROTOTYPE CODE

Design

OBSERVE USERS UNDERSTAND

Measure

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What you do

1 Define your intent

Create library of UX design patterns, or developer buildings blocks, and similar page templates

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CREATE

VIEW

Extending and Customizing User Experience

What we doIdentify tasks, templates, and best practices

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Make easy additions to customize or extend

3Choose your workflow and browse available UX design patterns and page templates

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3ATTACH

EDIT

SEARCHProvide tools and templates for you to easily extend the Oracle user experience

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Driving the Oracle User Experience Forward

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Industry Innovators Media

Inspiration for Innovation in the Oracle UX

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Today's Innovation TrendsConnected Devices Interactions

• Multiple form factors• Convenient• Consumer acceptance• Generational change in device usage

• Ubiquitous computing• Any device, any location• Intelligent context

• What matters most• Small, quick, casual interactions• Multimodal input

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Mobility: How We Go Through Our Day 1 32 4 5 6TRAVELING WALKING AT WORK TRAVELING END OF THE DAYBEFORE WORK

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The Cloud as a Platform

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Infolet Flow Omnibox Capture

Consistency: Beyond the Visual

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Elements of Context in Your Data

WHERE HOW

YOU

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Looking Forward Across the Cloud as a Platform

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Virtualization: Applications in Layers

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Dongle

Extended Screen: Looking Forward Across Devices

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Design Philosophy Guides Oracle User Experience

Glance Scan Commit

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User Experience Highlights Across Releases

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Oracle’s Modern Sales User Experience …

• Increases user adoption• Provides solutions to support mobile lifestyles• Introduces smarter analytics

Enables you to easily do your job – when you need to, wherever you are.

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Increasing user adoption

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through the simplicity of design

DEMO


What Did You Just See?

• Sales reps do not want to waste time laboriously entering data.

• It is frustrating to enter data only to find that it already exists in the system.

• If your users can’t easily enter data, they won’t.

Increase user adoption

Oracle Sales Cloud has simplified data entry while mitigating duplicate data. So you can increase user adoption through the simplicity of design.

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Providing solutions to support mobile lifestyles

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because this is how you work

DEMO


What Did You Just See?

• Sales professionals live life on the go.• You do not want to waste time or stop your day to update

information.• You need software that understands your busy life.• You need a mobile experience that can keep up with you.

Oracle Sales Cloud has introduced mobile cloud applications that keep your business moving forward because they keep up with your daily life.

Providing solutions to support mobile lifestyles

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Introducing smarter analytics

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to enable quick but thorough decision-making

DEMOLOOKING FORWARD


• Data lists are cumbersome and take time to analyze. • You need to determine the next step quickly, but make sure you

understand all of the details.• Analytic data, when done well, is easy to interpret.

Oracle Sales Cloud blends the power of smart analytics with robust data, driving the user to the next appropriate action and enabling quick but thorough decision-making.

What Did You Just See?Introducing smarter analytics

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Questions?


Oracle Applications Cloud User Experiences: Trends, Tailoring, and Strategy

– Jeremy Ashley, Jatin Thaker, Anthony Lai Session ID: CON7198 2:45 - 3:30 p.m. 9/29/2014

Learn How to Create Your Own Java and Internet of Things Workshop

– Anthony Lai Session ID: CON7056 4 - 5 p.m. 9/29/2014

Oracle HCM Cloud User Experiences: Trends, Tailoring, and Strategy

– Jeremy Ashley, Aylin Uysal Session ID: CON8156 12 - 12:45 p.m. 9/30/2014

Oracle Sales Cloud: How to Tailor a Simple and Efficient Mobile User Experience

– Jeremy Ashley, Killian Evers Session ID: CON7172 4:30 - 5:15 p.m. 10/1/2014

Oracle Applications Cloud: First-Time User Experience

– Laurie Pattison, Juliette Fleming Session ID: CON7972 12 - 12:45 p.m. 10/2/2014

Using Apple iBeacons to Deliver Context-Aware Social Data

– Anthony Lai Session ID: CON8918 3:15 - 4 p.m. 10/2/2014

Monday, Sept. 29 − Thursday, Oct. 2, 2014 User Experience Sessions at Oracle OpenWorld 2014


• See firsthand how Oracle tests application designs using various tools and innovative technology.• Open to OpenWorld 2014 attendees; more than 150 visitors last year.

• Details: – Where: Oracle Headquarters

Building 200, Redwood City, CA– Round-trip transportation SF-HQ-SF – Advance sign-up is required for this

event.

• To sign up, contact [email protected].

Exclusive Usability Lab Tours at Oracle HQThursday, Oct. 2, and Friday, Oct. 3, 2014

mailto:[email protected]


• Oracle.com/UsableApps • Blogs.Oracle.com/VoX • Blogs.Oracle.com/UsableApps

• YouTube: oracleusableapps • UsableApps on Facebook • Twitter: @UsableApps • Usable Apps on LinkedIn

Learn More Online


appsconnect.oracle.comEvents: Attend exclusive events and access replays

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Idea Lab: Share ideas and learn about ideas from other members

Recent Posts: Post comments and read posts from your colleagues

Invite Co-workers: Invite coworkers to join the community

Oracle Applications Customer Connect


Oracle Applications Customer ConnectThis community is open to Oracle Applications Customers. If you are not a member yet, contact us at [email protected] to find out how to join.

mailto:[email protected]

oracle sales cloud how to tailor a simple and efficient mobile user experience

Documents

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user experience highlights

optimized user interfaces

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percent of users

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