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Oracle Cloud Platform for IT Operations Management (Oracle Management Cloud) Presenter Name: Fabio Batista Title: OEM/OMC Specialist Date: May, 2016 Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

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Oracle Cloud Platform for IT Operations Management(Oracle Management Cloud)

Presenter Name: Fabio BatistaTitle: OEM/OMC Specialist

Date: May, 2016

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Tests

• On-premise IT Ops silos… ...have become cloud silos…

3

But DevOps Requires Sharing and Collaboration!

Why IT Operations Management?Siloed Operational Information is Killing DevOps Initiatives

Tickets Monitoring

CMDB

Network Mgmt.

Quality Assurance

IT OperationsLogs

Run Book

Scripts

Asset Mgmt.

TopologyAlerts

APMLogs

Service Desk Cloud

Consoles

CMDB

Synthetic Monitoring

Development

DevOps

Automation

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 6

Key Stakeholders Have Different Challenges and Needs

Oracle Confidential – Internal/Restricted/Highly Restricted

LOB Executive • Track roll out & adoption of new business services• Visibility into QoS provided by Development & Ops

DevOps • Rapid root cause analysis across application tiers• Out-of-box automated diagnostics to direct remediation

Business Analyst • Optimize capital expenses without compromising QoS• Increase operational efficiency and improve asset utilization

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Oracle Management Cloud Services

Application Performance Monitoring

Improve End-User Experience and System Performance;

Diagnose Performance Issues Faster

Log Analytics

Extract Value from Logs by Collecting, Correlating, and

Searching Any Kind of Log Data;Quickly Discover Anomalies

IT Analytics

Make Critical Decisions About Your IT Estate; Plan For Growth, Run

What-If Analyses, Compare Resource Usage

12

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Application Performance MonitoringCloud Service

13

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Break down barriers between Dev and Ops

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Application Performance Diagnostics for DevOps

• Single source of the truth for true application performance down to code level and SQL query visibility

• Provide developers broader access to data that is siloed and unavailable to them

• Drive application context into operations

Applications

Server Requests

Database Queries

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Logs

3End Users

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Log Analytics Cloud Service

18

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Topology Aware Log Exploration

• Intrinsic knowledge of application topology

– Auto-create and update application topology

– Accurate and efficient search and exploration in context of the application and supporting infrastructure

• Auto-discovery and real-time collection of any type of log data across all components of application stack

– Syslog, application server, database, application, network devices, Windows events, etc.

21

Explore logs specific to the application experiencing the problem

Application/SystemTopology

Log DataSources

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Application Performance Monitoring Integration

• Easily expand troubleshooting effort by drilling into logs from your APM tool

• Easily know what happened in your application, platform and infrastructure logs in context of your application request flows within the specific time of issue

22

Troubleshoot problems from end user performance issues down to logs

Drilldown to Log

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Demonstration: Rapid Troubleshooting

23

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 24

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 25

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 26

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 27

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 28

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 29

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 30

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 31

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 32

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 33

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 34

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 35

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 36

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 37

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 38

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 39

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 40

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 41

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

IT Analytics Cloud Service

42Oracle Confidential – Internal

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

• Business Drivers– New analytics tools needed to provide

operational insight for capacity planning, performance analysis, etc.

• Problem– Current tools focus on monitoring and

diagnostics of IT assets (DB, mw) one at a time

– Lack insight across the entire data center, over extended time periods, across systems, by applications, cost centers, etc.

– Not capable of advanced analytics capabilities like correlation, trending and forecasting.

Why Analytics for IT?

Firewall

Web Servers

Middleware

DatabaseDatabase

End Users

Application

`

OS/VM

+Hardware

Performance Metrics

Configuration

Events

End User

Log

44

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Answer Big Questions About Your IT Estate

• Resource Analytics

– “Where am I under- and over-utilized?”

– “What will happen tomorrow?”

• Performance Analytics– “Where are my most systemic,

recurring problems occurring?” (Put another way, “Where are my people spending their time?”)

• Ad-hoc Exploration

– “What questions should I be asking?”

45

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Demonstration: Analytics

46

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 47

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 48

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 49

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 50

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 51

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 52

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 53

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 54

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 55

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 56

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 57

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 58

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 59

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 60

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 61

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 62

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 63

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

The Oracle Management Cloud introduces a highly unified approach to enterprise scale IT Operations

Analytics, APM and Log Analysis…This type of solution can significantly improve the ability of

DevOps teams to speed up root cause analysis and more consistently satisfy business SLAs.

65

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

• OMC is a next-generation suite of management and monitoring services

• OMC is designed for heterogeneous environments, across on-premise, Oracle Cloud and non-Oracle clouds

• OMC services leverage a unified big data platform to provide deep insights across technical and business data

• EM is a traditional active management and deep diagnostics solution, highly tailored for the Oracle red stack

• EM is deployed on-premise to manage Oracle private, public or hybrid clouds

• EM data can be harvested and uploaded to the OMC data platform

71

OMC and Oracle Enterprise Manager

Oracle Management Cloud Oracle Enterprise Manager

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

IT Analytics Architecture

72

Repository

Oracle Enterprise ManagerCloud Control 12c

Host, Database, Weblogic, Other Targets

In EM

https

Cloud Agent on Oracle DB Servers

monitored by EM tocollect AWR data

Gateway Agent buffers data and sends over secure

communication channel

Data Collector Agent extracts target data,

configuration, incidents, metrics from EM

IT Analytics

OMS

https

Cu

sto

me

r Fi

rew

all

Proxy

EM Agent

Data Collector Agent

Cloud Agent

Gateway AgentOMC Components

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Log Analytics Architecture

73

Repository

Oracle Enterprise ManagerCloud Control 12c

Host, Database, Weblogic, Other Targets

In EM

https

Cloud Agent on all Log Analytic targets

Gateway Agent buffers data and sends over secure

communication channel

Data Collector Agent extracts target data,

configuration, incidents, metrics from EM

Log Analytics

OMS

https

Cu

sto

me

r Fi

rew

all

Proxy

EM Agent

Data Collector Agent

Cloud Agent

Gateway AgentOMC Components

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

Application Performance Monitoring Architecture

74

Application Servers

APM

https

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sto

me

r Fi

rew

all

Proxy

OMC Components

APM Agent on Weblogic Domain

Access APM via Browser to view performance data

APM Agent

Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |

With Log Analytics Integration

Application Performance Monitoring Architecture

75

Repository

Oracle Enterprise ManagerCloud Control 12c

Application Servers monitored by EM

https

Cloud Agent on all Log Analytic targets

Gateway Agent buffers data and sends over secure

communication channel

Data Collector Agent extracts target data,

configuration, incidents, metrics from EM

APMOMS

https

Cu

sto

me

r Fi

rew

all

Proxy

EM AgentData Collector Agent

Cloud Agent

Gateway Agent

OMC Components

APM Agent on Weblogic Domain

Access APM via Browser to view performance data

Log Analytics

APM Agent