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One digital assistant for multiple applications

Listens and responds to natural conversation

Bot-initiated conversations based on context

AI-powered natural language

processing

Voice or textAnalytics to provide insights

Learn more at oracle.com/da

Oracle Digital Assistant for CX

Conversational AI for Your Business

* AI By The Numbers: 33 Facts And Forecasts About Chatbots And Voice Assistants, May 15, 2017

85% of all types of business-customer interactions will

involve Digital Chatbots by 2020– Gartner

A Digital Assistant Can Facilitate24/7 Customer ServiceStronger brand relationships with customers by making support and answers to questions available on demand.

Con�guring, Pricing and QuotingEf�cient and effortless customer experiences when dealing with complex inquiries that create direct upsell opportunities.

Customer EngagementEnhanced inbound marketing efforts with chatbot-powered landing pages to quickly connect, educate, and qualify leads.

Empowered Sales ForcesHigher levels of engagement amongst sales teams with access to evergreen information and ability to manage sales, HR, and IT inquiries through seamless backend integration.

Marketing PersonalizationInnovative ways to seamlessly connect with consumers when they want, and across the channels they prefer.

Unforgettable Customer ExperiencesVoice-enabled interactions across touch points to create memorable and differentiated customer experiences.