opticon 2015-the membership economy

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The Membership Economy Robbie Kellman Baxter @robbiebax [email protected] #opticon2015

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The Membership Economy Robbie Kellman Baxter

@robbiebax

[email protected]

#opticon2015

@robbiebax #opticon2015

THANKS    JESSIE!  

@robbiebax #opticon2015

@robbiebax #opticon2015

WHAT  IS  THE    

MEMBERSHIP  ECONOMY  

?  

@robbiebax #opticon2015

@robbiebax #opticon2015

SELF-­‐  ACTUALIZATION  

ESTEEM  

SOCIAL  

SAFETY  

PHYSIOLOGICAL  

Maslow’s  Hierarchy  

@robbiebax #opticon2015

@robbiebax #opticon2015

@robbiebax #opticon2015

@robbiebax #opticon2015

@robbiebax #opticon2015

WHY  

NOW  ?  

@robbiebax #opticon2015

@robbiebax #opticon2015

SUPERUSER  Crea>ng  a    

@robbiebax #opticon2015

SALESFORCE  

MVP  

@robbiebax #opticon2015

@robbiebax #opticon2015

MEAN  FOR  YOUR  CUSTOMER  

WHAT  COULD  THE  

MEMBERSHIP  ECONOMY  

?  

@robbiebax #opticon2015

THINK,  PAIR,  SHARE  

@robbiebax #opticon2015

WHAT  PROMISE    JUSTIFIES  A    

“FOREVER  TRANSACTION”  

?  

@robbiebax #opticon2015

Online  Subscrip>on    Companies  

Online  Communi>es  

Organiza>on  with    loyalty  programs  

Mainstream  Membership    Businesses  

Small  Businesses    and  Consultancies  

Nonprofits,  Professional    Socie>es  &  Trade  Associa>ons  

@robbiebax #opticon2015

THE  AMAZONSTORY  

@robbiebax #opticon2015

@robbiebax #opticon2015

NOW  

WHAT  ?  

@robbiebax #opticon2015

@robbiebax #opticon2015

MINDSET  Membership  is  a    

Not  a    

PRICING  STRUCTURE  

@robbiebax #opticon2015

READ  ALL  ABOUT  

IT!  

The Membership Economy Robbie Kellman Baxter

@robbiebax

[email protected]

#opticon2015