opi presentation - general
TRANSCRIPT
OUR HISTORY
Kenya Institute of Management (KIM) was established in 1954 as a not-for-profit professional, membership based management and business development organization
Membership Includes:Over 6500 individual membersOver 700 corporate members
OUR VISION
To be a distinguished continental hub of excellence in organizational and business management practices.
OUR MISSION
To steer and champion excellence, integrity and competitiveness in
individuals and organizations throughout Africa and beyond.
OUR CORE VALUES
Excellence: To champion, promote and advocate for individual and institutional excellence in Kenya, Africa and beyond, in everything that we think, say or do.
Integrity: To be a pillar and beacon of good governance; to maintain the highest ethical and professional standards, honesty, truthfulness and decorum in all our dealings with our staff, customers and the community. To champion a free, just and fair community.
Innovativeness: To encourage and promote an environment that nurtures individual and institutional innovativeness and creativity, freshness of thought and the spirit of exploration and discovery.
Entrepreneurship: To champion and support creation of new wealth and employment, through the spirit of entrepreneurship.
Collaboration: To seek and reach out to likeminded individuals and institutions for collaborative and synergistic initiatives for the universal good of humankind.
OUR OFFER
Organizational Performance Index (OPI) Professional Certification/Diploma Lean Six Sigma Membership Services SME Solutions Executive Training Services Human Capital Advisory Services Management Magazine
OUR STRENGTH IN CAPACITY BUILDING
A wealth of experience and knowledge in management, leadership and governance training and consultancy
Strong relationship with industry, collaborations and partnerships
Highly experienced core staff and team of over 200 faculty and associate consultants
Strong branch network (21) in Kenya and a subsidiary office in Rwanda
ORGANISATIONAL PERFORMANCE INDEX
(OPI)
BUSINESS EXCELLENCE
FRAMEWORK8
WHAT IS OPI?
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• Business Excellence Framework that drives performance and competitiveness in organizations following a thorough & exciting assessment of business processes and results based on global benchmarks
OPI APPROACH
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• Comprehensive/Holistic• Emphasizes on organizational
learning• Goal-based and emphasizes on
process alignment
The Global Excellence Models
.
OPIOPI
EIR Fundamental Approach of
OPI
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OPI’s Key underpinning Concepts
ORGANISATIONAL PERFORMANCE INDEX
7 DETERMINANTS THAT DRIVE PERFORMANCE
EXCELLENCE
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Leadership & Management
Human Resource Focus
Customer Orientation & Marketing
Financial Management
Innovation, IT & Knowledge Management
Corporate Citizenship & Environmental Focus
Productivity & Quality
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OPI TESTIMONIALS
“ We have seen great change in our strategy and now reaping results. Our bottom line has grown by 20% because of OPI. Each employee now knows what to do. I can guarantee you of results - whether you win COYA or not”
Rakesh Rao Group CEO- Crown
Paints Kenya Ltd
OPI TESTIMONIALS“OPI provided us a roadmap for growth in our business. By implementing their recommendations, we have aligned our business to our vision. So if you want to create a remarkable business you can be proud of, sign up for OPI”
Justus Kirigua MD- Pewin Cabs
OPI TESTIMONIALS“OPI has helped us in our journey of good to great. We have improved systems and processes thus projecting positively in our operations. OPI is also a great marketing tool since it encompasses great organizations that are keen to invest in their employees, enhancing growth”
Dinesh Tembhekar Founder & MD-
Lean Energy Solutions Ltd
OPI TESTIMONIALS“Excellence has been defined in a whole new way for our company. The OPI process, from Training to Self-Assessment has motivated staff to pursue and achieve high standards of performance in all sectors of our business. The 2014 overall SMOYA award attests to this”
Sam KiharaMD- Cube Movers
OPI TESTIMONIALS“For a long time, I
haven’t been exposed to caliber of facilitators that I met during the OPI Champions’ training. I was quite impressed . The pool of resources was excellent. I must commend KIM for the OPI initiative”.
Stephen Wandera Regional Director - BRITAM
Insurance
OPI TESTIMONIALS
“The thinking behind OPI is cutting edge. Participants are shown how to be globally competitive. OPI is not about national or regional competitiveness, it’s about benchmarking to compete with the best in the world” Julius Kipng’etich – COO Equity Bank & former
Director Kenya Wildlife Service
OPI and other Business Tools/Techniques
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FRAMEWORK/MODEL/TOOL
KEY FEATURES
Gemba Kaizen
• Kaizen Activity is any Continuous Improvement activity
whose goal is to eliminate waste (Muda, Muri) –
TIMWOODS
• It hinges on the concept that anything, however, best can
still be improved for the better
• Kaizen compliments OPI as a Productivity Improvement
Programme in PQ determinant
• Relevant for creating orderliness and waste elimination at
the Gemba
ISO 9001:2008 Emphasizes on the need to document policies and procedures for
meeting global quality standards of products/services. Prescriptive framework Emphasis on process, customer and measurement, and provides a sound
framework for process management Relevant for Process control.
Lean Six Sigma Concentrates on measuring product quality and improving process engineering. Drives process improvement and cost savings.
Integrates 4 elements; Customer, Process, Manpower and Strategy to provide Management Innovation.
Relevant for Process improvement. Other examples include BPR, TQM Needed if there are large gaps in process performance
Balance Score Card
Expresses an organisation’s strategy as a set of measurable goals from the perspectives of owners/ investors, other external stakeholders, and the organisation itself.
Focuses on strategy execution to achieve the desired results and realization of the organisations’ strategic vision.
The Balanced Scorecard is a prescriptive framework. It is a process that a company uses to foster consensus, alignment and
commitment to the strategy by the management team and the people within the organisation at large.
Relevant for Strategy and business planning
The OPI journey of Excellence:1. Presentation to Senior Management on OPI Business Excellence2. The organisation registers and create a team of “OPI Champions”3. The OPI Champions complete a comprehensive training program on OPI
implementation “The Business Excellence Program”4. Organization conducts self-assessment backed up by comprehensive.
documentary evidence 5. Desk analysis by certified OPI assessors6. Site visit to the organisation by OPI assessors 7. Consolidation of analysis into an advisory report, submitted to OPI
Technical Committee (OTC) for validation.8. OTC issue the validated advisory report to the participating organisation,
which includes the OPI rating score 9. Presentation of Feedback Report10. Company of the Year Award (COYA)….6th November 2015
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Our Partners
• The European Foundation for Quality Management (EFQM) – For COYA
• The Malaysia Productivity Corporation (MPC) – For SMOYA
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PROFESSIONAL FEE - KENYA
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