operationsplanning.net risk-based inventory classification alex rivlin operationsplanning.net
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OperationsPlanning.net
Risk-based inventory classification
Alex Rivlin OperationsPlanning.net
OperationsPlanning.net
Supply Chain Risk Management – agenda
Supply Chain Risk Management – de-risking the supply chain
Supply Chain Risk Management – Inventory classification
History – Philips fire Cisco example
History - beyond ABC classification Supplier side risk factors Internal risk factors Customer side risk factors
OperationsPlanning.net
Supply Chain Risk Management – history and background
2000 2001 2002 2003 2004 2005 2006 20070
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20
Supply chain risk publications
# of Articles
Supply Chain Risk Management received increasing attention in recent years
Int’l Journal of Information Systems and Supply Chain Management; Supply Chain Risk Management: Literature Review and Future Research http://www.ie.its.ac.id/downloads/publikasi/132125675_909SCRM%20review.pdf
Source : 34 leading publications
1999 – TW earthquake 2000 – dot-com crash 2001 – 9/11 2004 – capacity tightening. 2011 – Japan earthquake
Notable recent events
Risk management areas
Legal Finance Market Technology Supply Chain Inventory
OperationsPlanning.net
Supply Chain Risk Management – history and backgroundPhilips fire
Philips fab in New Mexico manufactured RF chips for cellphones. Its two customers, Ericsson and Nokia accounted for 40% of production.On March 17, 2000 a small fire hit the facilities. The fire was put out in 15 min. It was clear that the current pipeline wip was damaged
Ericsson and Nokia supply chain groups received note that a small fire occurred at the facilities and shipping will be delayed by appr 3 weeks
Ericsson
March 20
Accepted re-allocation Established daily monitoringEscalated to VP of operations
March 31
Philips realized that extent of the damage is Initiated phone re-design to accept alternative chip“higher then expected” sent RFP to two alternate suppliers to qualify alternate sourceContinued to wait two suppliers responded in 5 days
acquired capacity from alternate suppliers
April 7
Escalated the situation to executives Pressed situation at CEO meetingsReallocated production to Philips plant in Shanghai and EindhovenInitiated re-design
Outcom
e
No capacity was available Emerged as a market leaderDivision 1.6B annual lossLoss of market shareSale to Sony
OperationsPlanning.net
Supply Chain Risk Management – history and background
Cisco example
Does the company have risk management process in place?• Risk identification scope
– Apply de-risking where it matters – to support key SKU and customers– Identify areas to me monitored– Concentrate on partner's financial strength and contention points in supply chain
» Geographical concentration of manufacturing and distribution– Knowledge of the supplier's supply chain
Proactive resolution:– IT support and analytics to measure impact– Mitigation framework
» Cross training» Second source » Inventory/capacity buffers» Engineering, QA, marketing support to develop alternatives
Fact: team of 8 people was able to de-risk 45% of Cisco sales and sustain multiple bankruptcies in the supply chain.
Gartner, “Case Study: Cisco Addresses Supply Chain Risk Management”, 2010
OperationsPlanning.net
Supply Chain Risk Management – takeaway
Takeaway
Does the company have risk management process in place• Risk identification – do we know when disaster happened• Resolution:
– Escalation path– IT support and analytics to measure impact– Mitigation framework
» Cross training» Second source » Inventory/capacity buffers» Engineering, QA, marketing support to develop alternatives
Or you invent all of the above after the event?????
OperationsPlanning.net
Missed schedule Out of stock Limit ability to grow
Supply chain risks: inventory related - classification – types
Levels of risk management Business Continuity Program Crisis management Product resiliency Supply Chain resiliency
Types of risks
Supplier side risks Excess & write-offs Expedite charges Cost of management
Internal risks Drop in demand Cancellations
Push-outs Loss of relationships
Customer side risks
Acknowledge Monitor Prevent
Mitigate
Resolve
Risk management
Goals of risk management Reduce probability of loss of sales Reduce expenses
Cost of material Expedite charges Write offs Management overhead
This session presents Inventory related risk management
OperationsPlanning.net
Price Operation1 Operation2 Operation3 Sales10 PP -1 Item 1-1-1 150
Item 1-1 Item 1-1-2 10
500 RM -1 Item 1 Item 1-2 Item 1-2-1 10
Item 1-3 Item 1-3-1 70500 RM -2
Item 1-3-2 60
5 PP -3 Item 1-3-3 60
Item 1-3-4 10
Inventory related risks: Sample supply chain
NOTES: Raw materials RM-1 and RM-2 are converted to Item 1 via operation S1. Item1 is combined with subassembly PP-1 or PP-2 to produce Item1-1, Item1-2, Item1-3 via operation S2 The above items are converted to final items Item1-1-1 … Item1-3-4
Sample supply chain
Inventory related risks: controls and prevention Lets consider simple supply chain and identify controls that are required to monitor and minimize inventory related risks
OperationsPlanning.net
Price Operation1 Operation2 Operation3 Sales10 PP -1 Item 1-1-1 150
Item 1-1 Item 1-1-2 10
500 RM -1 Item 1 Item 1-2 Item 1-2-1 10
Item 1-3 Item 1-3-1 70500 RM -2
Item 1-3-2 60
5 PP -3 Item 1-3-3 60
Item 1-3-4 10
LegendA-item B-item C-item
Supplier side risk: sample supply chain
Sample supply chain
On sales side ABC is assigned by sales volume, on supplier side – by spent
Inventory related risks: controls and prevention Lets consider simple supply chain and identify controls that are required to monitor and minimize inventory related risks
OperationsPlanning.net
Price Operation1 Operation2 Operation3 Sales2 PP -1 Item 1-1-1 150
Item 1-1 Item 1-1-2 10
500 RM -1 Item 1 Item 1-2 Item 1-2-1 10
Item 1-3 Item 1-3-1 70500 RM -2
Item 1-3-2 60
5 PP -3 Item 1-3-3 60
Item 1-3-4 10
LegendA-item B-item C-item
Supplier side risk : sample supply chain
Sample supply chain
Supplier side risk – PP-3 affects 95% of sales. If supplier delays/cancells/defaults on their commitment...Ensure healthy pipeline; establish second source.
Closer look
Affects 95%Of sales
OperationsPlanning.net
Price Operation1 Operation2 Operation3 Sales2 PP -1 Item 1-1-1 150
Item 1-1 Item 1-1-2 10
500 RM -1 Item 1 Item 1-2 Item 1-2-1 10
Item 1-3 Item 1-3-1 70500 RM -2
Item 1-3-2 60
5 PP -3 Item 1-3-3 60
Item 1-3-4 10
LegendA-item B-item C-item
Supplier side risk: sample supply chain
Sample supply chain
.
Zoom in
Affects 95%Of sales
We get healthy and reliableProfit. Supplier gets 0.1And has to invest 1.9
PP-2 costs $2. Supplier's fee is $0.01, and parts they need to buy are $1.99... Supplier may not carry enough Inventory to support volume, which affects $20 revenue for the company.
Monitor supplier's inventory and ensure supplier has enough cash to deliver the goods.
OperationsPlanning.net
Supplier side risk categorization
Goals Ensure optimal cost is contracted, executed, and monitored for opportunities Minimize/prevent supplier's risk Leverage multiple sources for price negotiations Consolidate to increase volume and further improve prices Support company's inventory policies (VMI, etc), support upside market if needed.
Identification of risk items Effect of delay of materials on company's revenue and risk of loss of business Calculate based on BOM Know limited use/C category items that feed in A-items Review supplier's ability to fund their purchases and support volume (monitor supplier's Expense/Revenue ratio) Review supply chain for common exposure to risks (i.e. chip vendors are different, but FAB and Assy facilities are shared)
Preventive measures Build redundancy in new products, know single points of failure, classify A-products
Start with detectionDefine response process (escalation, collaboration with suppliers, onboarding new source, capacity hedging)
Increase visibility: PO commit->Supplier's Stock->Suppliers WIP, Suppliers CapacitySupplier's ABC classificationSupplier's BCP readiness
Qualify multiple sourcesProduct derisking
Source: “Cisco addresses supply chain management”http://www.cisco.com/web/strategy/docs/manufacturing/Cisco_Case_Study_AMR_10-0917.pdf
OperationsPlanning.net
Price Operation1 Operation2 Operation3 Sales2 PP -1 Item 1-1-1 150
Item 1-1 Item 1-1-2 10
500 RM -1 Item 1 Item 1-2 Item 1-2-1 10
Item 1-3 Item 1-3-1 70500 RM -2
Item 1-3-2 60
5 PP -3 Item 1-3-3 60
Item 1-3-4 10
LegendA-item B-item C-item
Internal risk factors
Sample supply chain
.
Exposure to common risks inside the company
Expedite
Internal company risk factors are: failure to operate, adverse effects that damage inventory, extra chargesBCP process addresses prevention of failure to operate (outside of the scope of our discussion)Adverse effects happen and need to have response process well definedExtra charges arise from sudden changes in demand and supply. SC needs to be flexible to absorb fluctuations: early warning and prevention processes needs to be in place.
Overtime chargesTransportation fees
Miss shipmentsAnd allow competition
To come in
Out of capacityparalyzed
OperationsPlanning.net
Internal risk categorization
Goal Ensure timely and appropriate response to risk of overstock and supply interruption
Identification of risk items Monitor expedite charges and freight costs Monitor volatile commodities' prices Monitor process quality
Preventive measures
Acknowledge presence of risks Enable design principals for Adaptive Business
Amit S. Mukherjee,The Fire That Changed an Industry: A Case Study on Thriving in a Networked World Financial Times Press, 10/1/2008, http://www.ftpress.com/articles/article.aspx?p=1244469
Embed sense-and-respond capabilities within normal plan-and-execute processes. Adopt strategies that promote collaborative action among network partners. Value and nurture organizational learning. Deploy technologies that enable intelligent adjustment to major environmental shifts.
Review readiness and periodically assess environment Communicate risk status periodically
OperationsPlanning.net
Price Operation1 Operation2 Operation3 Sales2 PP -1 Item 1-1-1 150
Item 1-1 Item 1-1-2 10500 RM -1 Item 1
Item 1-2 Item 1-2-1 10Item 1x
Item 1-3 Item 1-3-1 70500 RM -2
Item 1-3-2 60
5 PP -3 Item 1-3-3 60
Item 1-3-4 10
LegendA-item B-item C-item
Customer side risk : sample supply chain
Sample supply chain
.
Zoom in
Used by one customer
Our highest runner is usedBy ONE customer and for
ONE design only
Item 1-1-1 : If anything happens with customer's design, our entire WIP can become obsolete.Item 1-3-3 : If anything happens with [our relationships with ] the customer – back end wip will be obsolete
OperationsPlanning.net
Customer side risk categorization
Goal Prevent excess and write-offs due to sudden drop in demand
Identification of risk items Identification of items sold to a single customer to be used in single design Identification of items sold to a single customer
Preventive measures
Establishing NRE charges for material in WIP Establishing robust liability monitoring Frequent review of liabilities singed by the customer Establishing contractual liabilities with the customer Frequent refresh of forecast and monitoring of forecast realization Monitor amount of material in distribution channels and at contract manufacturers.
OperationsPlanning.net
Summary
Established practice Supported by reliable process Dedicated to direct attention to right risk areas Includes teams from supplier, company, and customers Well communicated and transparent Has access to senior and executive level management
Summary : Successful risk management is: