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Secure Information ExchangeIntegrate with Applications and Devices

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Information is the currencyof the digital economy

Integrate business process and secure information exchange

Ensure compliance and increase productivity

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Business Flows Depend on Information Flows

Business systems (ERP, ECM, EMR) produce and consume transactional content that needs to be delivered to specific recipients and systems

POs, POAs, change order requests

Delivery instructions/confirmations

Medical records, test results, release forms

Trade orders and confirmations, loan applications

Monthly statements

HR records, employee change forms, new hires Structured & Unstructured


Why Integrate Electronic Fax?

Connect business processes with secure information exchange

Create a seamless flow of information that is more than just point-to-point communication

Set a course for your digital transformation journey

Create a foundation by which to capture, manage, exchange, and analyze the flow of information


Benefits of Integrated Secure Information Exchange

Increase productivity and the efficiency of fax-dependent workflows and business processes

Excel at process automation

Accelerate time to revenue

Facilitate growth with faster business expansion

Focus on your core business to differentiate and be more agile than your competitors

Reduce TCO

Get this part right and set your organization up for a successful

digital transformation journey


Businesses Still Use FaxHealthcareLab & Test ResultsPrescriptionsAdmittance Doc.Claims Processing

Legal ContractsCourt FilingsPatentsWills and Trusts

UtilitiesTrade ConfirmationsContract BidsAuthorizations

ManufacturingPurchase Orders

RFI/RFQ/RFPShipping Documents

Bills/Invoices

Financial ServicesCredit Applications

Claim FormsCollection Notices

Trade Confirmations

Government Expense TrackingProperty Records

Emergency Info

Fax is still heavily used in a number of vertical markets for business critical transactions

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Why? Proven and reliable

technology Tamper-resistant image files Used worldwide in every

industry Legally binding exchange of

information with “Proof of Delivery”


Why do companies use fax? A business process or workflow uses

fax

Confirmed delivery with date and time stamp and audit trail

Customers/suppliers/partners continue to use fax

Security/compliance - Other ways of sending documents are not secure (email, mail, courier, USB)

Legally binding communication


Fax has proved much stickier than anyone would have expected several years ago. Businesses find it an essential tool to comply with compliance issues and use fax because their trading partners prefer them to.

Peter Davidson, Fax Service Markets, 2012-2017


Electronic Fax Integrations

With APIs, SDKs and other developer tools, the options are endless, but the most common integrations are…

Email Document Management MFPERP EMR


Integration with Applications: Email

Email is the most widely used application in business

Integration allows users to securely send, receive and manage faxes within the application they use the most Microsoft Outlook Office 365 Gmail IBM Notes Any email application


Integration with Applications: ERP

Integrate with SAP, Oracle and other host or back-end applications

Fast and automated delivery of high volumes and batch documents produced by applications

Efficient and highly scalable solution to handle any size workload or enterprise requirement

Little to no manual involvement with document delivery

Turn unstructured content into structured information to be consumed

Automatically deliver invoices to customers and/or suppliers

Effectively manage sales order changes

Communicate with your entire supply chain

Shorten business cycles with improved speed and efficiency of business processes


Integration with Applications: Document Management Integrate with OpenText Content Server,

OpenText eDOCS, Microsoft SharePoint, IBM FileNet or any other content management application

Send, receive, and archive faxes in document libraries

Comply with privacy, security, and other regulations

Prove transaction and documentation history for e-discovery and other legal needs

Automate document-centric business processes

Document management flow – incoming faxes can be automatically routed to users and groups for document workflow processes

Secure any workflow or business process that requires securely exchanging content from to and from applications

Received faxes can be easily integrated into applications for distribution and workflow processes


Integration with Devices: MFP

Non-integrated MFP devices lack control, audit capabilities and are expensive to fax-enable separately

Regulations and compliance require protection of sensitive customer and patient information

Eliminate costly fax kits for MFP devices

Eliminate separate phone lines to all MFP devices

Reduce IT management costs and overhead

Consolidated audit trail and user transmission history

Centralized control of fax activity


Integration with Applications: EMR (Healthcare)

Secure exchange of PHI between providers, insurance companies, and pharmacies with integrated EMR systems

Reduce HIPAA compliance risk by transforming from paper-based manual processes to electronic documents and transmissions

*EMR – Electronic Medical Records

Eliminate inefficient patient information workflows by integrating with EMR systems


$6,500,000,000,000 IN TRANSACTION DOLLAR VALUE PROCESSED

23/25 WORLD-CLASS SUPPLY CHAINS

BUSINESSES CONNECTED 600,000

16 BILLION E-COMMERCE TRANSACTIONS

65K CUSTOMERS

2 BILLION FAXES

OpenText Business Network Enables:


For More InformationOpenText Secure Information Exchange Solutions

http://www.opentext.com/campaigns/infoexchange

http://www.opentext.com/campaigns/infoexchange

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