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Page 1: Open Platform for Quality Methodologies: a Six Sigma ...biostat.mc.vanderbilt.edu/wiki/pub/Main/UseR-2012/73-LCano.pdf · Open Platform for Quality Methodologies: a Six Sigma Framework

Open Platform for Quality Methodologies: a Six SigmaFramework for Competitiveness

Emilio L. Cano1,2,? , Javier M. Moguerza1, Andres Redchuk1

1. Univesity Rey Juan Carlos2. University of Castilla-La Mancha

?Contact author: [email protected]

Keywords: Six Sigma, Quality, Process Improvement, Competitiveness

The competitiveness of Industry is a great challenge in the globalization environment we are living in.The implementation of systematic methods of process improvement is undoubtedly a way to improve thecompetitiveness within an individual company. These methods are usually gathered into different ”Qual-ity Methodologies”, and Six Sigma is one of them. Six Sigma has become one of the most successfulmethodologies for process improvement. ISO standards [3, 4] have recently been published, and a numberof publications on this topic have appeared in the last decade. The essence of Six Sigma is the applicationof the Scientific Method to process improvement and the key to its success is that Six Sigma translatesthe scientific terminology into a simple way to apply science to process improvement through the DMAICstrategy (Define, Measure, Analyze, Improve and Control). Six Sigma needs statistical software for dataanalysis and R can be the ideal choice for many reasons. In addition to be a stable and reliable statisticalsoftware and programming language, it is Open Source. Though some sectors are yet reluctant to adoptOpen Source technologies, the fact is that it is being increasingly used in many activity sectors, going be-yond its original environment: academia and research. With this aim, and after publishing a book on howto tackle Six Sigma project with R [2] and the R package SixSigma [1], we present in this work a projectto develop a complete framework for applying Six Sigma using Open Technologies, where R is the mainprotagonist. The project is focused in supporting specially, but not limited to, SMEs (Small and MediumSize Companies). Simulation and efficiency are crossing topics that are taken into account throughout theproject development. The result of the project will be a platform that can be used independently within anorganization, or exploited as SaaS (Software as a Service) by third parties. Along with the improvementsachieved applying Six Sigma, the open nature of the platform allows to save money in software licences.All in all, enhancing competitiveness.

References

[1] Cano, E. L., J. M. Moguerza, and A. Redchuk (2011). SixSigma: Six Sigma Tools for Quality Improve-ment. R package version 0.6.0.

[2] Cano, E. L., J. M. Moguerza, and A. Redchuk (2012). Six Sigma with R. Statistical Engineering forProcess Improvement, Volume 36 of Use R! New York: Springer.

[3] ISO (2011a). Iso 13053-1:2011 - quantitative methods in process improvement – six sigma – part 1:Dmaic methodology.

[4] ISO (2011b). Iso 13053-2:2011 - quantitative methods in process improvement – six sigma – part 2:Tools and techniques.