online ordering instructions - lewis marine · online ordering instructions finalizing your order...

ONLINE ORDERING INSTRUCTIONS

March 20, 2020

Dear Valued Customer,

Lewis Marine Supply is excited to invite you to our new online ordering system, Qwik Order! Simply log in to

https://lewismarine.qwik‐order.com to check real‐time inventory levels, pricing and place orders at any time!

Your orders will be sent immediately to our warehouse to be picked, packed and shipped or delivered based

on your delivery preferences.

If you previously used the Jerry’s Qwik Order or Lewis Marine online ordering, we have established a business

account for you in Qwik Order. We transferred the primary email for your account and set up a temporary

password. Keep an eye out for an activation email coming directly from [email protected] Once

you’re logged in, you can add other users following the instructions below.

If you have open credit terms currently with us, those terms will be available online as well. If you have a

credit card on file, that information WAS NOT transferred (for security purposes) so you will need to enter it

again. You will have the option to retain the card information for future purchases if you wish.

Remember to look for an activation email coming directly from [email protected]. It will include

more detailed information about logging in with your account number. Each customer account has one main

email associated with it, which is the email you received this email.

Below you will find a guide on how to help log in and order using the new system. If you encounter any issues,

please contact us directly and we will help!

Sophie McNally: 954‐767‐1203 or [email protected]

YOUR CREDENTIALS FOR FIRST LOG IN:

Website: https://lewismarine.qwik‐order.com Customer ID: is your account number (and is also on the welcome email you will receive directly from

the system) Password:

o For new Qwik Order accounts: WELCOME20 o For Jerry’s Qwik Order accounts: your existing password (we did not change it)

Thanks again for being a valued customer!

The Lewis Marine Team 954‐523‐4371


Signing in

1. Visit https://lewismarine.qwik‐order.com and click “Login/New Account”.

2. Click “Sign‐in” and enter your credentials and click “Sign‐In”

a. Customer ID is your Account Number (can be found on system welcome email)

b. Password for initial log in is: WELCOME2020

Changing Password

We recommend that you change your password after your first log in. You can change your password by

clicking the Service Desk button along the left side menu, then selecting “Password”. Enter your current

password and hit “enter” then follow the prompts.


Ordering Parts if you know the exact part number

1. Enter the full part number in the “Item” field. Enter “Quantity” and click “Add Item”. Part number can

be the manufacturer number specifically, or figure and stock entered together, with or without a

space.

2. If multiple manufacturers are found, select the desired item from the list.

3. Item will be added to your shopping cart. Continue adding items to your shopping cart, then click

“Check Out”.


Ordering if you don’t know the exact part number

1. You can use the search function to pull up information on products by entering information in the

“Item” field and clicking “Search”

i. Partial manufacturer product number or figure + stock number (use both)

ii. Product description

iii. Manufacturer name

2. A list of parts containing the partial name will display. Add quantity and click “Order”.

3. Item will be added to your shopping cart. Click the checkbox in the “Edit” column to edit your

order.

4. When you’re finished, select the green “Check Out” button on the right.


Finalizing Your Order

A. Save Order: By selecting this option, you can return in the future to complete your order.

B. Back to Order Entry: To continue shopping

C. Cancel the Order: If you would like to cancel your order and start over, click “Yes” on the following

screen when asked “Are you sure?”, or “No” to return to your shopping cart.

D. Place Order: Finalizes the order. A message indicating your order has been accepted is displayed. If you

have item for any location, the system will display the order numbers when the order is placed. An

email confirmation is also sent. Note: Please ensure all options are properly selected and filled out

before pressing the “Place Order” button.

E. Order Notes: Special ordering instructions can be entered in this field.

F. Drop‐Ship Address: Your shipment will automatically ship to the address listed on your customer

account number. Drop ship should only be used if you are shipping to a different location than your

account address. Account password is required in order to enter a drop‐ship address. Please note

special charges may apply to drop ship to a different location.


Your account has a default shipping method (route truck, USPS etc.) set up which was brought over from

the old system. But you can modify to FedEx or UPS if you prefer.

A B C D

E F

Click to expand Click to expand


Adding Users

Each Customer is setup with an administrator password when enrolled into Qwik‐Order. With that

password the Customer can setup additional passwords that control access to the options available in

Qwik‐Order such as the Order screen and or the Billing and Drop Ship Screen. The customer number will

always be the id. To create additional passwords, follow the steps below.

1. Log in with the id and password you were given 2. Click on Service Desk 3. Click on Security Setup 4. Enter the password (password with Administrator access) 5. The User Maintenance Screen will appear with a list of users and passwords 6. Click on the Add User option

7. The Add User Screen will appear

8. Enter the Name of the User 9. Password

a. enter a password for this user 10. Verify Password

a. reenter the password 11. Administrator

a. check this box if you want the user to be able to get into security setup


12. Billing & Drop Ship access a. select this box if you want them to be able to have access to the billing status tab and if you

want them to be able to have Drop Ship access 13. Expiration Date

a. if you leave this blank it does not expire 14. Click on Add when done

Order Status

This tab will allow you to see your open orders, shipped orders and backorders. You can search for a

specific part by using the “Search Part#” box in the middle of the screen

Billing Status

Accessing the Billing Status tab requires a password. This way if you have multiple users, the administrator

can decide if they want other users to see this information. Once inside you can see your Open Invoices,

Paid Invoices and Payment History.

You can also access Invoices and Statements via the Document Center by clicking on “Documents”. It will

take you to a separate web page for this.

We are excited about the benefits this new system will offer our customers. It has many capabilities so if

you’re looking for something and don’t see it, let us know. We will be happy to work with you to get you

the information and functionality you need!

The Lewis Marine Team 954‐523‐4371 [email protected]

https://lewismarine.qwik‐order.com