online chocolate retailer case study
TRANSCRIPT
© Strictly Social 2011© Strictly Social 2011
Business Social Media ManagementPremium Chocolate Retailer
Food & Beverages
Drive chocolate buyers to the websiteDevelop online brand presence
Position with Hotel Chocolat, Green & Blacks, LindtManage Blog, Twitter & Facebook profiles
Create ‘influencer’ conversationsDouble event & tasting online sign-up rate
Strictly Service:Customer:Industry:
Brief:
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We have stunning chocolate products to get out to the world. We want to position with industry
leaders such as Green & Blacks, Hotel Chocolat and Lindt &
showcase our products.
We have no idea how to leverage social media to boost sales …
Client statement:
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We found people on a range of social platforms who LOVED chocolate (Bloggers, Teenagers, Deli’s, Mums, Other retailers etc) from around the world
What did we do?
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(Turns out a lot of people love chocolate)
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We wrote content for the blog, shared interesting stories about chocolate, ran competitions and created viral content from video taken at food fairs.
We asked the community to review chocolate, get involved in competitions and general help spreading the word if they loved it.
All via their Blog, YouTube, Twitter presence & Facebook Page.
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• Web traffic increased by 40%• Sales up by 20%• Raised brand awareness & brand advocates• New distribution opportunities with supermarkets including Waitrose
Results within 3 months