one university payment gateway for university of waikato
DESCRIPTION
A presentation given at Tertiary ICT conference in 2014 for the Microsoft Tertiary ICT Excellence Awards - technology delivery. University of Waikato implemented a pan-university payment gateway in November 2013. The aim of the project was to develop a generic online payment system which can be used by any operational area of the university. The benefits of this project were: 1. Progressing the University on the path toward a cashless campus. 2. Providing students with an alternative payment method other than credit cards. 3. Reconciliation – introducing a central point from which payment information is sent to Oracle Financials for auto-reconciliation. 4. Providing a central payment gateway for all University services. Technically the solution utilises the Oracle SOA technology stack, exposing a web service which can be called to open the online payment system for the credit card and bank transfer service providers. Web components were developed with WebLogic BPEL. Mid-2014 the benefits are starting to be realised, with 8674 transactions this year and more than ten different developments using our gateway from different areas of the University and external parties on behalf of University parties, all using vastly different technologies. This presentation will outline this project; the drivers, the lessons learnt, the successes, the failures and what our future plans are for our online payment gateway.TRANSCRIPT
One University Payment Gateway By Claire Sherrington and Ian Drever
2
Payment Gateway
Buying online
Integrates with Oracle Financials
10 months old
9,000 plus transactions
10 plus usages
3
What are the Drivers?
1. Limited internal resources to build specific payment solutions
2. Limited budget to purchase 3rd party solutions
3. Demand to pay anytime from students
4. It was hard to sell stuff …..
4
Jdeveloper and SOA BPEL processor
Cred
it Ca
rd
Sele
ct
REST
Payment Gateway
WSDL
Library Onenote
Student Browser
Overview of Payment Process
Receipt Oracle AR Receipt
5
What are the Benefits?
Cashless campus
6
What are the Benefits?
7
What are the Benefits?
8
What are the Benefits?
9
What are the Benefits?
10
What are the Benefits?
11
Challenges
Communications
Demand
Assurance
Governance
12
Challenge - Communication
1. Internal technical groups
2. External development suppliers
3. Payment service providers
13
Challenge - Demand
14
Challenge – Demand
Demand for new supporting tools
15
Challenge - Assurance
Peer reviewing 3rd parties work
16
Challenge – Assurance
17
Challenge – Assurance
Business group approval and decisions
18
Challenge - Governance
1. Technical oversight level?
2. Is it governance or ownership? Final sign off by the Finance Division Ownership of the monitoring?
19
What is the future?
From the business
• Mandating one payment gateway
• Improved assurance processes
• Add more credit cards types and refunds
From IT
• Error management framework
• Improving the communication framework
• Peer review processes
20
Questions