Yannis Charalabidis

Assistant Professor, University of the Aegean

Head of Research, Greek Interoperability Centre

FORESEE Regional Open Consultation

21st January 2013, Ljubljana, Slovenia

Society: increasingly

interconnected, flexible,

fast-evolving,

unpredictable

Governance: often

silos-based, linear,

obscure, hierarchical,

over-simplified

Policies, Disciplines and

Actors are isolated

The Problem: Gap between Society

and Governance

Policies Health R&D Social

Disciplines Economics Mathematics ICT

Actors Government Citizens Industry

"The problems that we have created cannot be solved at the level of thinking

that created them"

Albert Einstein

So ?

More people involved

More accurate and analytical, modeling and simulation tools

More data available

2020

2010

Model Based-Governance

◦ Policy modelling

◦ Societal Simulation

Participative Governance

◦ New models for public dialogue and decision – making

◦ Opinion mining and sentiment analysis

Data-powered collective intelligence

◦ Open and linked, static and dynamic data

◦ Personalisation, Search and Visualisation

Government Service Utility

◦ Cloud infrastructures, Interoperability, Identity and Trust

◦ New targets for service execution (1-stop, 1-second, 1-cent)

◦ Service co-creation by citizens and enterprises

Web Technologies

Social Informatics

Systems & Services

Technologies

Management Tools

Web 2.0

Argument Visualization

Mixed Reality

Pattern Recognition

Serious Games

Electronic Participation

Translation Systems

Social Networks

Behavioral Modelling

Societal Modelling

Social Simulation

Public Sector Service Systems

Workflow Systems

Enterprise Resource Management

Cloud computing

PS Knowledge Management

Legal Structures Management

Business Intelligence

Data & Opinion Mining

Simulation

Forecasting - Backcasting

Optimization

Systems Dynamics

Adaptive Models

“Hard”

“Soft”

Society Administration

Service Delivery Platforms

Mobile Government

Online Opinion Mining

Instant, proactive Service Delivery for all services

eVoting

(Automated) Argument Visualisation

Federated eID

Gov Cloud (SaaS)

Science Base for ICT-enabled Governance

Gov Cloud (PaaS)

Social Media in Policy Making

Semantic Interoperability

Agent-based Societal Simulation

eParticipation

Model-Based Decision Making

Visibility

Inflated Expectations Disillusionment Productivity

Linked Data

Visual Analytics

Legal Informatics

Service Co-creation / Web Services for all basic services

Open data

ICT-enabled historiography

Gov Cloud (IaaS)

Technical Interoperability

Organisational Interoperability

Web Services /SOA in core registries

Governance Model Composability & Reuse

(Seamless) Identity management & trust mechanisms

Internal, Static Workflow Mgt

Dynamic, External Workflow Mgt

Available for application

Should be around, soon

Will take many years

Government Service Utility

Serious Games for Governance

Participatory Sensing / IoT

Open Source Software for Service Mgt

Municipality ERP

Readiness, over time

PADGETS: Policy Making through Social Media, text

mining and simulation www.padgets.eu

ENGAGE: Open, Linked Governmental Data for

scientists and citizens www.engage-project.eu

NOMAD: Non-moderated opinion mining (the

opinion web) www.nomad-project.eu

CROSSOVER: New horizons in ICT-enabled

governance www.crossover-project.eu

We need a totally different set of tools for evidence-

based decision making by governments

Societal Simulation, Data and Opinion Mining,

New Services Co-creation, will be the next “big

things” for governments that wish to make a

difference

We need to go beyond pure ICT approaches and

embark in a multi-disciplinary journey. That’s

why we need a science base for ICT-enabled

Governance

But most importantly …

eGovernance Research is about our

children’s future:

It is not enough to “do the things right”

… we have to “do the right things”