omni - the integration company

Omni—The Collaboration Integration CompanySince 1999, Omni has helped Novell customers increase the ROI on their technology investments with innovative management and collaboration integration solutions.

Omni’s Management and Integration Solutions 5 eControl – Web-based, “ZERO-Rights”, delegated user account management.

8 Riva – Policy-based, automated GroupWise management and integration.12 Riva CRM Integration – GroupWise CRM and third-party integration.14 EMU – Bulk user account management for GroupWise, eDirectory and NetMail.18 CCUweb – Publish GroupWise calendars to the web.22 Desktop Multiplier26 DiscoverStation – Secure, multi-station public-access computing.

Success StoriesCustomers describe how Omni solutions relieve their real-world pain.

Omni Partner Program

Become an Omni Reseller or Authorized Partner.

Contact Information

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Omni Key Facts• Leading Novell Application Developer• GroupWise and eDirectory Integration Focus• Global Network of Channel Partners• Novell Technology Partner Since 1999

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Omni — The Collaboration Integration Company +1.780.423.4200 www.omni-ts.com 3

The Collaboration Integration CompanySince 1999, Omni Technology Solutions Inc. has helped customers increase the return on their Novell GroupWise, eDirectory, SUSE Linux Enterprise and Microsoft Active Directory and Exchange investments. Omni’s proven solutions enhance Novell GroupWise and eDirectory by delivering:

1 GroupWise integration for leading CRM, ERP, student management and third-party applications.

2 Policy-based, automated GroupWise management of calendars, address books, rules, folders, user signatures and more.

3 Secure and dynamic GroupWise Distribution Lists.

4 Web-based, “ZERO-Rights”, delegated User Account Management for mixed and multiple GroupWise, eDirectory, Active Directory and Exchange networks. Securely delegate tasks to non-technical staff.

5 Bulk user account creation, management and deletion of large numbers of eDirectory, GroupWise and NetMail accounts.

6 Automated publishing of GroupWise calendars to the web.

7 The fastest, easiest and least expensive way to deploy SUSE Linux Enterprise Desktops in computer labs, classrooms, call centers and Internet cafés.

Omni Key Facts• Leading Novell Application Developer• GroupWise and eDirectory Integration Focus• Global Network of Channel Partners• Novell Technology Partner Since 1999

“eControl has been a lifesaver! It is the perfect solution for allowing non-technical staff to manage user accounts on both the Novell eDirectory and Microsoft Active Directory sides.I wish I had known about eControl a long time ago.”Greg Long, IT DirectorCommunity Schools of FrankfortFrankfort, Indiana, USA


Secure Your Network, File and Email SystemseControl eliminates excessive administrator and supervisor rights required to change passwords, create and manage user accounts and deliver password self-service in mixed and multiple GroupWise, eDirectory, Exchange, Active Directory, Lotus Notes* and OpenLDAP* networks.

Simple, Web-based ApplicationeControl replaces ConsoleOne, iManager, Microsoft Management Console and Custom Task Pads with a simple, web-based application for delegated management of user accounts.

Full Audit TrailAll changes that are made in eControl are written to an audit log.

Controlled Search and Task AuthorityWith eControl, you control who can carry out assigned tasks in specified search containers. NO Trustee Assignments, NO permissions, NO access to the file system, and NO access to ConsoleOne, iManager, Microsoft Management Console or Custom Task Pads.

Remove all administrator rights from your support staff. Securely delegate user account management tasks—NO Rights required and NO access to iManager,ConsoleOne, Microsoft Management Console or Custom Task Pads.

eControl“ZERO-Rights” Account Management


Immediate Return on Your InvestmentAfter 20 minutes of training, your non-technical staff will be able to use a browser to perform the following delegated user account management tasks:

1. Manage Account Passwords2. Manage Email Passwords 3. Enable and Disable Accounts4. Manage Group Memberships5. Manage Organizational Roles6. Set Password Restrictions7. Release Intruder Lockout

8. Modify User Demographics9. Manage Login Script and Profile Information10. Manage Login Restrictions 11. Manage Email Distribution Lists12. Manage Email Options (visiblity, expiration date)13. Manage Email Account Status14. Create User Accounts Based on Profiles

1. eControl Help DeskeControl’s Help Desk module provides granular control over the entire account management process. This includes everything from password resets to releasing intruder lockout. Your non-technical staff will love the simplicity of managing user accounts with eControl’s web-based interface.

eControl Modules

2. eControl Account CreateNon-technical staff can create user accounts, email lists and groups based on pre-configured profiles. These profiles standardize account creation and ensure compliance with corporate naming standards, group membership and email account requirements. eControl is fast. Users can access eControl from any web browser on any computer.

3. eControl Self-ServiceDeliver user self-service functions for eDirectory, GroupWise, Active Directory, Exchange, Lotus Notes and OpenLDAP. These self-service functions include password changes, “forgot-my-password” challenge phrases and the ability to update demographic information. eControl allows users to subscribe to or unsubscribe from email lists.


Policy-based, Automated GroupWise Management and Integration

Omni’s Riva Collaboration Integration Platform is a powerful set of policy-based, automated Applications, Modules and Reports that allow administrators to manage GroupWise accounts and content like never before.

Riva Managed PoliciesDynamically manage information and content for GroupWise calendars, address books, proxy access, rules, folders and more.

Riva Managed ApplicationsStandardize user email signatures. Deliver departmental and multi-language disclaimers. Create Dynamic and Secure Distribution Lists.

Riva ReportsProvide quick-and-easy access to GroupWise and eDirectory information that is not readily available using standard administration tools.

Riva CRM and Third-party IntegrationDeliver transparent, two-way synchronization of appointments, phone calls, tasks, notes, address books, opportunities, quotes and more between GroupWise and target CRMs and third-party applications.

Featured Highlights

• Leverages the GroupWise Trusted Application architecture and eDirectory connectors

• Integrates GroupWise to CRMs, ERPs, SQL databases and other third-party applications

• GroupWise manages itself based on automated Riva Policies

• Seamless synchronization of data based on one-to-one or one-to-many policies

• “Value Pack” bundles available


Managed SignaturesIncorporate eDirectory values into user signatures. Append department or group-specific disclaimers. International companies can use Riva to deliver multi-language disclaimers.

Dynamic Distribution ListsPopulate GroupWise distribution lists with members from one or more eDirectory containers or groups (nested groups).

Never have to worry again about distribution list accuracy or manually adding members to distribution lists. Use multi-value LDAP queries to create dynamic distribution lists from eDirectory and third-party applications.

Secure Distribution ListsInclude external email addresses in your system-defined distribution lists by linking them to CSV files, CRMs, third-party applications and database queries.

Configure accounts that are authorized to send email to secure GroupWise distribution lists. Completely hide distribution list members.

Managed Applications

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Riva Managed PoliciesRiva Managed Policies allow administrators to dynamically create and automatically update GroupWise information and content:

• Calendars (shared and standard)• Address Books (shared and standard)• Folders (shared and standard)• Password Expiration Reminder Emails

Riva ReportsRiva Reports provide quick-and-easy access to GroupWise and eDirectory information that is otherwise unavailable or difficult to retrieve using standard administration tools:

• eDirectory Account Audit Report • Rules Report • Proxy Access Report• GroupWise Archive Path Report

Managed Policies & Reports

• Rules • Proxy Access• Birthday Reminders• And more...

• Shared Calendars• Shared Address Books• Shared Folders• And more...

Interested in custom GroupWise Policies or Reports, contact Omni at +1.780.423.4200 or [email protected].


Featured Highlights

Transparent, server-side, two-way synchronization of appointments, phone calls, tasks, notes, address books, opportunities, quotes and cases between GroupWise and leading CRMs, ERPs and third-party applications.

CRM and Third-party Integration for GroupWise

GroupWise CRM IntegrationRiva delivers a single, unified view of corporate CRM and ERP information in GroupWise. Users enter data once in GroupWise or their external application, and that’s it... No more time wasted manually cutting and pasting information.

Riva delivers CRM information to key employees whenever and wherever they need it.

Supported Applications

• SugarCRM• Microsoft Dynamics CRM• Salesforce • info@hand• SalesLogix• ACT! from Sage

• Riva bridges the information gap between GroupWise and third-party applications

• Unified view of CRM and ERP information in GroupWise

• Compatible with all BES and GroupWise Mobile Server devices

• Compatible with WebAccess and all GroupWise desktop clients

• Synchronize CRM appointments, phone calls, tasks, notes, address books, opportunities, quotes and cases transparently to GroupWise

• SageCRM• PeopleSoft• Oracle• Siebel• SQL • And others...

Riva is to collaboration content synchronization... what Novell IDM is to directory value synchronization.

Riva CRM Integration Features

? Need to synchronize Oracle, PeopleSoft, Siebel, SAP or SQL to GroupWise? Contact Omni at +1 780.423.4200 or [email protected].

Supports ALL GroupWise Clients

Windows, Linux, Macintosh, WebAccess, BES and GroupWise Mobile Server Devices

Bi-directional Synchronization

Contacts, organizations, accounts, appointments, phone calls, tasks and notes

CRM-to-GroupWise SynchronizationOpportunities, quotes, projects and cases

Edit CRM Information Directly from GroupWise

Riva SmartEditTM allows you to review, edit or delete CRM opportunities, quotes,projects and cases directly from GroupWise.

Create and Synchronize CRM Information Directly from GroupWise

Riva DropFoldersTM and SmartSyncTM allow you to convert customer emails into new CRM data—accounts, contacts, opportunities, quotes, projects, cases, tasks and appointments directly from GroupWise.

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Mass Updates Made EasyEMU delivers the ultimate bulk user import and mass user management application. EMU provides speed and consistency throughout the user creation and bulk modification process.

Use EMU to bulk create, modify, manage, import or delete thousands of eDirectory, GroupWise or NetMail accounts in a single session.

Ideal Complement to Novell IDMNovell Identity Manager customers will find EMU handy for doing mass updates and clean-up work on their systems. EMU is ideal for renaming student accounts and home directories and re-linking home directory Trustee Assignments.

Bulk import, modify, manage and delete thousands of GroupWise, NetMail and eDirectory accounts with Omni’s Enterprise Management Utility.

EMU is used by school districts, universities, colleges, governments and large Novell accounts around the world.

EMUBulk User Account Management

Featured Highlights

• Compatible with GroupWise, eDirectory and NetMail

• Workstation application— no server-based components

• Import or modify hundreds or thousands of accounts based on contents of a data file

• Provides access to bulk manage extended schema values

• Bulk delete eDirectory and GroupWise accounts AND Home Directory at once

• Delete “orphaned” user home directories

• Identify and delete accounts that have not been used in X days

“We were faced with the daunting challenge of creating and managing 3,500 accounts—almost overnight.

Imagine sitting down with a list of 3,500 names and needing to create network and GroupWise accounts, set group memberships, modify passwords, modify account information, create home directories, create volume restrictions, create GroupWise distribution lists and manage GroupWise visibility.

We discovered EMU. The results were phenomenal.”

John Moreno, MIS DirectorPendergast Elementary School DistrictPhoenix, Arizona, USA


Web Calendars in MinutesPublishing multiple GroupWise calendars on-line—along with reminders, notes, tasks, appointments and even attach-ments—has never been easier! Use CCUweb to export your GroupWise calendars to the web in minutes.

Keep Everyone Up to DateCCUweb is ideal for school districts, universities, government departments, law firms, church groups and communities that need to share calendar information, meeting agendas, class assignments and other attachments.

The best part is you only communicate this information once and everyone is kept up to date.

Auto-Update FeatureUse CCUweb’s Auto-Update module to set regular intervals at which your GroupWise calendar will be published.

Saves You Time and MoneyJust think about the amount of time and frustration CCUweb can save you and your communications staff—freeing them up to focus on revenue-generating opportunities for your organization.

Your stakeholders will appreciate being able to access up-to-date calendar information from any browser.

Publish Web Calendars Based on GroupWise Accounts

www.omni-ts.com

CCUweb Publishes 75 GroupWise Calendars On-line

“CCUweb provides the flexibility that a district of more than 2,500 employees requires and the depth of information that the parents of 17,400 students demand. ”

Janet Herdman, Executive DirectorNorth Kansas City School DistrictKansas City, MO, USA

CCUweb Helps You:• Publish on-line calendars based on

your GroupWise calendar entries • Provide your stakeholders access

to calendar events• Keep people advised of your

organization’s events• Import events into a web calendar

based on the contents of a CSV file• Automatically update your web

calendars • Provide public viewing of the

availability of GroupWise resources• Provide multiple language support

for your web-based calendars• Provide multiple, linked calendars

that reflect subsets of different locations or resources

• Make agenda items or meeting mintues available to meeting attendees

• Allow users to import events from the web calendar into their GroupWise account

CCUweb Uses Your Existing InfrastructureWhat makes CCUweb unique? It will run on your existing infrastructure. There is no database to set up or manage. It does not require CGI, PERL, JSP, PHP, ASP or other scripting language requirements.

CCUweb runs on everything from Novonyx and Novell Web Server to IIS and Apache. No new servers required!

Omni — The GroupWise Integration Company +1.780.423.4200 www.omni-ts.com 21

Omni Helps Relieve the Top 10 CIO Priorities

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Creating or improving strategic applications Riva bridges the information gap between GroupWise and line-of-business systems.

Expanding IT support to keep up with growtheControl allows administrators to delegate the Top 10 user account management tasks to non-technical staff. Improving IT security and continuityeControl removes excessive administrator rights traditionally required for user account management and creation. All changes are written to an audit file.

Instituting more flexible IT solutions eControl delivers a simple, web-based tool for managing user accounts in GroupWise, eDirectory, Active Directory, Exchange, Lotus Notes and OpenLDAP.

Improving the quality of informationRiva provides synchronized CRM, ERP and third-party application information whenever and wherever it’s required.

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Standardizing and consolidating IT solutions Riva Managed Policies and Applications standardize and automate corporate collaboration processes.

Discovering and deploying innovative technologies Multi-station Linux Desktops provide an innovative and compelling alternative to traditional PC computing.

Breaking down corporate silos Riva integrates and synchronizes collaboration information from multiple systems.

Reducing the complexity of IT systems Riva and eControl deliver simple— yet powerful—solutions to relieve the complexities of managing mixed network environments.

Improving the ROI of existing investments Omni’s product portfolio delivers on the corporate imperative to do more with less— and to do it better than ever before.

Omni — The GroupWise Integration Company +1.780.423.4200 www.omni-ts.com 21


Featured HighlightsTurn 1 PC into 10!The Desktop Multiplier, powered by Userful, allows up to 10 users to work at the same time on a single SUSE Linux Enterprise Desktop computer.

Affordable Desktop ComputingThe Desktop Multiplier delivers the fastest, easiest and least expensive way to deploy Linux desktops in K-12 classrooms, computer labs, call centers and public-access kiosks.

Maximize Your Fixed BudgetBy eliminating up to 9 out of every 10 physical PCs, organizations can reduce their desktop hardware, maintenance, infrastructure and electricity costs by 60 to 80%.

Considering SUSE Linux Enterprise Desktop? Multiply your savings byconnecting up to 10 users to a single desktop computer! Multi-station Linux desktops are ideal for K-12 classrooms, computer labs and data capture stations.

• Most affordable way to deploy large numbers of full-featured desktops

• Dramatically lowers TCO by eliminating 9 out of every 10 PCs

• Leverages existing investments in Novell GroupWise, Messenger, iFolder, Novell Client for Linux and your network file servers

• Outperforms thin clients and Blades at a fraction of the cost

• Perfect for schools, universities, businesses, governments and healthcare

• Cost-effective at $99 per seat— volume discounts available

“Novell South Africa and Omni worked together to deploy 2,205 desktops in 105 South African schools in the North West Province. ”

Read the full story at: www.omni-ts.com/success.html


Desktop Total Cost of Ownership (TCO) Calculator

Hardware and Software Costs

30 desktop computers

Operating system (plus updates)

Office productivity software

Desktop Multiplier (plus updates)

Other Costs

Maintenance costs

Electricity costs

Infrastructure costs

Total Costs

Total Savings

Savings as % of total cost

$32,850

4,500

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$68,253

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$24,587$43,667

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Windows Linux Desktop Multiplier

“The Desktop Multiplier’s ability to leverage SUSE Linux for up to 10 users on one standard computer presents a huge value proposition for our corporate, government and education clients. ” Allison Singh, Senior Novell Systems Engineer Novell South Africa

Dramatically lower desktop TCO costs by eliminating up to 9 out of every 10 physical PCs—and the hardware, software and maintenance costs that they involve.

The table below illustrates the savings for 30 traditional PCs vs 5 x 6-user multi-station Linux Desktops.

Perfect ForEducationThe Desktop Multiplier is ideal for computer labs, classrooms, libraries, Internet cafés and student residences. Schools in developing economies with limited electricity can now power a single computer for up to 10 users.

Call CentersThe Multiplier delivers the most affordable way to provide computer access in call centers.

RetailConsider the Desktop Multiplier for your POS terminals. The Desktop Multiplier supports Elotouch and 3M MicroTouch touch screens, card readers and USB scanners.

HealthcareLeverage the Desktop Multiplier to provide information to visitors and patients on specific health awareness programs or initiatives. Visitors, patients and staff can access the Internet, OpenOffice, email and other applications within your healthcare environment.

GovernmentFree your technical staff from the challenges of maintaining public-access PCs. Build self-service kiosks with access to on-line information in government buildings to ensure that citizens

have access to goverment information when and where they need it. Ideal for Internet

connectivity initiatives.


Ultra-safe, Ultra-secure, Virus-freeDiscoverStation is a complete turn-key solution that allows up to 10 users to share a single Linux desktop. DiscoverStation is ultra-safe, ultra-secure and virus-free. Stations can be centrally monitored and managed using a powerful web-based management portal, called Network Personalizer, from any web browser.

Centralized Control and Billing OptionsThe solution includes individual user sound, USB memory keys, centralized control, Internet filtering, auto-timouts and billing options. DiscoverStation is the lowest-cost, highest- performance solution to manage public access desktops in libraries and Internet cafés.

DiscoverStation, powered by Userful, delivers a secure, locked-down, multi-station Linux desktop solution with remote management capabilities, multimedia support, Internet filtering, auto-timeouts and billing options.

• Customizable Internet filters

• Automatically clears session informa-tion including personal information, downloads, browser cache and temp files

• Auto-timeout feature protects users who leave the station before logging out

• Web management portal provides remote customization, monitoring, updates and maintenance from any web browser

• Click-through Acceptable Use Policy

• DiscoverStation comes bundled with Open Office, Firefox, a photo editor, CD burning software, a free operating system and over 30 programs for kids

Featured Highlights

Success StoriesVisit www.omni-ts.com/success.html for more customer success stories.


City of Greater Sudbury: “Our IT team, front-line staff and upper management are thrilled with eControl. User account management tasks that would have otherwise taken 30 minutes to complete in ConsoleOne, now take our front line only a few minutes.” — Vic Liimatainen, Senior Support Technician

Community Schools of Frankfort: “I just wanted to thank you for the great experience our school corporation is having with eControl! eControl has been a lifesaver. It is the perfect solution for allowing teachers to manage user accounts.” — Greg Long, IT Director

Rockford Corporation: “eControl paid for itself almost immediately by allowing us to have our senior technical staff focus on high-end, value-added technol-ogy integration rather than deal with day-to-day user administration tasks. We recommend eControl to any company that wants to better leverage their Novell eDirectory and GroupWise technology investment.” — Chris Duffy, IT Director

Danville School District 118: “Omni’s Desktop Multiplier, powered by Userful, has saved our district over 50% on desktop hardware costs, 62% on electricity costs and thousands of dollars on costly Internet drops, infrastructure and support costs. The Multiplier allowed us to stretch our limited IT budget and provide better computer access for all students in the district.” — Christel Powell, Manager of Information Systems

Contra Costa County Office of Education: “With Omni’s new Riva Managed Calendar policies, we are finally able to push out holiday schedules, events, meetings and other items to users’ GroupWise calendars. We are very pleased with Riva and would recommend it to other school districts that use GroupWise.”— Warren Stewart, Network Project Manager

Omni’s Partner Program

Omni’s Authorized Reseller level is the quickest and easiest way to begin reselling Omni software to your Novell customers.

No quotas to meet. No partner fee. Minimal commitment required.

Omni’s Authorized Partner level is for companies that actively resell Omni’s products and integrate them into their sales activities.

Omni Authorized Partners are eligible to receive customer leads, sales training, not-for-resale software and special promotions.

Sign up today at www.omni-ts.com/partners/

Global Partners to Serve You Better

North AmericaComplys Technologies Inc., CanadaImage, CanadaInfoGlobe, CanadaSmart Entrepreneurs, CanadaVision NetWorks, CanadaAdvanced Network Systems, USAAll Network Integrity, Inc., USAData Northwest, USADatusLLC, USADelcom Group, USAEIS Data Systems, Inc.ESI Technology Advisors, USAGracon Services, Inc., USAInfinity Technology, USAInTech Solutions, USAIntegrity Network Solutions, USAJWH Consulting Inc., USAMC Consulting, USANetwork Providers Inc., USAPinnacle Computer Services, USAThink Tank, USAThoroughbred Data Services, USA

Europe, Middle East, AfricaJT-Computer, AustriaredNET services gmbh, AustriaKangaroot Linux Solutions, BelgiumLabTera d.a.o., CroatiaDatron, Czech RepublicGirf Ltd., EstoniaMaintainet AG, GermanyWIT, GermanyZNS-Vogelmann GbR, GermanyPhoenix Software Ltd, IrelandNisis, ItalyComputaz Systems Ltd., KenyaAthena Import Export, NetherlandsIT-Innovators BV, NetherlandsMuis Netwerken, NetherlandsNetflex, NetherlandsRealOpenIT, NetherlandsWannit BV, NetherlandsFrontéri Network Consulting, NorwayNDS8, ScotlandNord Net IT AB, SwedenAAC Computer AG, Switzerland

Afrilinux, South Africa NetCB Solutions, South AfricaBlueloop Limited, UKMindworks Inc. Ltd, UK

Latin AmericaBayNet, ArgentinaLinux Center Latin America, ChileGlobal Business Solution, MexicoCISWAVE, MexicoNetservices C.A., Venezuela

Asia PacificIceFire Technologies, AustraliaSystemCraft Pty Ltd, AustraliaNetwork Help, AustraliaPegasus Technology, AustraliaACA MicroCARE, AustraliaTechTonics Group, New ZealandSVK Tech Singapore Pte

Refer to Omni’s Partner Locator on-line for a complete listing.

It’s Just the Right Timeto visit our web site, email us, or give us a call...

www.omni-ts.com [email protected]

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omni - the integration company

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