Olivia L. Bontrager 112 W Wood Street Apt. 5 West Lafayette, IN 47906

317-371-0693 olbontrager14@gmail.com OB

Objective

To have a meaningful impact on a relevant, growing organization by utilizing my strengths in communication, accountability, and intellectual curiosity in conjunction with a disciplined vision for the future.

Education

Purdue University West Lafayette, IN Aug 2014-May 2017

Bachelor of Arts:

Major: Corporate Communication

Minor(s): Political Science & Global Studies

GPA: 3.55 / 4.00 (Cumulative)

Relevant Courses: Emerging Technology in Communication, Social Networking, Quantitative Methods for

Communication Research, Conflict Negotiation, Interpersonal Communication

Skills: Microsoft PowerPoint & Word, SPSS, Online Social Media Platforms, Interpersonal Communication, Leadership

Experience

Purdue University West Lafayette, IN Jan 2015 – May 2016 Purdue Women’s Fast-pitch Softball Club/Treasurer

Coordinated with the university financial services to collect, deposit, and distribute funds effectively Budgeted team activities and allocated funds efficiently in order to maximize team opportunities Communicated effectively with other team officers to create a highly unified leadership board

Purdue Study Abroad Barcelona, Spain Summer 2015 Global & Cultural Communication Program

Developed the ability to network with diverse groups of people despite language and cultural barriers Gained knowledge of the international workplace by attending public relations events held in Barcelona Learned about cultural diversity on a deeply immersive level by living with a host family, navigating the

city independently, speaking the local language, and participating in seasonal cultural events

Burberry Indianapolis, IN Nov 2014 – Jan 2015 Seasonal Sales Support

Engaged with customers during the sales process to ensure a uniformly luxurious in-store experience Improved team-working skills by communicating with other members of the sales team to create a friendly,

hospitable environment Maximized and encouraged employee use of technology by assisting associates with online sales and inquiries

Stanley Black & Decker Indianapolis, IN Summers 2012 & 2013 Communications and Customer Service Intern

Acted as liaison with customers to facilitate the proper return of products under warranty

Adapted by learning to use company-wide computer databases in order to issue credits and returns to customers

in an efficient manner

Collaborated with the director of communications to draft and edit company-wide announcements and memos

Utilized Microsoft office programs to transcribe oral presentations given by high-level executives

Activities

Volunteer for Lutherwood Child & Family Services Winters 2005-Present Member of the national collegiate Honors Society Aug 2014-Present Officer of the Purdue Women’s Fast-Pitch Softball Club Aug 2014-May 2016