Oliver CarpenterOliver.Carpenter@highwaysengland.co.uk

A hard working, resourceful and ambitious economist with an extensive understanding of economic theory and its practical implications. A focused, driven and self-motivated individual with commitment to achieving results in both work and personal life.

Reliable, trustworthy, and possessing good work ethics with the ability to work on own initiative, leading on multiple and complex work streams. Articulate, structured, and can manage both tasks and people competently whilst focussing on attention to detail.

Having an open, friendly nature while remaining critical of detail allows for easy communication with less technical audiences. Approachable and extremely flexible, combined with focus and drive, relied upon by senior management from across the company to achieve consistently high standards and the delivery of punctual results.

CareerHighways England - Guildford Regulatory Compliance Manager - Graduate Economist (July 2015 - Present)

Full time graduate economist, employed to provide specialist resource following the company’s transition from Highways Agency to Highways England. To provide a lead on monitoring of corporate deliverables across the company in the Monitoring and Regulation division which are delivered to the Exec and Board quarterly, and to lead on innovative customer research for the Chief Analyst, new to the UK roads industry.

Responsible within the Strategic Delivery Review (SDR) team for composing and delivering quarterly reports to the company executives. The reports monitor the company’s progress against commitments in the, Roads Investment Strategy, Delivery Plan (and associated updates), License, Framework and additional strategies and plans in the public domain. The report collates information and assesses regulatory risks and issues around the delivery of company obligations and performance against the Roads Investment Strategy. Finally the findings, areas of regulatory and recommendations are reported to the executive, who are required to act on this information and disseminate actions to their respective business areas. Responsible for the More Free Flowing Network section of the report.

The production of a parallel report for the Co-ordinated Data Improvement Plan is submitted to the Information Leadership Group once each quarter, which is escalated to the Board

Project to monetise aspects of customer satisfaction. Directly reporting to the Chief Analyst, the project is to commission a piece of contingent valuation research to monetise aspects of journey quality for road users, an area that has not been explored before in the UK roads industry. This role involves liaising with external stakeholders and regulatory bodies in order to be able to develop appraisal methodology, with a view to use this to lead on a wider customer programme over Roads Period 1. This will involve briefing and leading a team of specialist economic consultants to be able to produce this research and analysis, and then work with a team of internal appraisal specialists to be able to implement changes into appraisal methods.

Provide analysis and feedback to be able to improve the delivery plan, which must be updated annually

Providing check and challenge to corporate reporting, or the lack thereof to ensure quality and punctuality of deliverables in the company and working collaboratively with Corporate Assurance to foster a transparent and more accountable culture across Highways England

Maintaining on-going relationships with business owners in order to sustain and evidence quarterly reporting

Responsible for the development and production of the Corporate Management Plan, outlining the deliverables over the coming financial year at a corporate level. This sets the corporate priorities for the financial year

Acting as a conduit between internal stakeholders across the majority of directorates, and facilitating conversations with external stakeholders (the Department for Transport, the Office for Rail and Road and Transport Focus)

Creating new opportunities and business relationships, to help define the new role of economist within the organisation and set a foundations for future graduate recruits

Work alongside the License and Monitoring team to align reporting and to drive process reviews and improvements. This helps to streamline interaction with the company and internally in Monitoring and Regulation, leading to time efficiencies and improved communication of information.

Received the largest paid ‘Stars Award’ in Strategy and Planning in recognition of leadership and development of the team’s primary reporting function at a time when the team leader and deputy were working on another high profile output

Government Economic Service, Office of National Statistics - Cardiff Student Economist (September 2013 - September 2014)

Full time one year internship based in Newport, Wales, working on Capital Stocks, one of the highest public profile and demanded outputs from the office. This report is available to the public.

Undertook statistical analysis of the UK’s capital stocks data, provided forecasting on future figures and economic analysis on the cause for the trend changes over time. This helped to inform both public and private sector financial decisions as a key economic indicator. In particular this information was used in conjunction with HM Treasury estimates to help inform the Bank of England base rate decisions.

Undertook a complete review of the Capital Stocks process and the Perpetual Inventory Method model used to generate the final data output, and helped to redesign elements to make the process more efficient and accurate in line with European methodologies to enable better practice in line with other leading European statistical offices

Involved in interpreting and presenting relevant global and national economic releases and events interpreting its impact on the wider UK economy

Worked within and lead a team of senior analysts in a mercurial environment with multiple priorities and tight deadlines

Presented and explained economic concepts to various departmental staff in plain English to allow understanding for those without an economic background

Completed a comprehensive process review which allowed development of the dataset, allowing it to be promptly published for the first time in a three year absence from regular publishing

Produced economic resources to be published by the BBC as educational tools

WM Morrisons, Cashier (September 2010 – September 2013) McDonalds Restaurant (April 2010 - September 2010)

Experience in the retail industry taught the importance and approaches to take with customer interaction in high pressure and volume situations over long periods of time, and health and safety within the workplace and for external stakeholders in a customer driven environment.

Developed multi-tasking ability and how to prioritise work streams with short and changing deadlines

SkillsLanguage

French; written and spoken with fluency to business levelIT

Advanced skills in Microsoft Word, Excel, PowerPoint and Outlook Experienced with Highways England software and services

EducationCoventry University - BA Economics degree - 1st class with honours (September 2011 - May 2015)I finished studying Economics at Coventry University in 2015 having attained a full 1st class degree with honours. This degree contained elements of advanced econometrics, advanced microeconomics and macroeconomics, international trade and the economics of public services.

Shenley Brook End School, Milton Keynes(September 2003 - July 2011)A-Levels - Business and Economics (B), Computing (B), French (C)

Additionally I received the grade of ‘Distinction’ after taking a leading role in the ‘Young Enterprise Scheme’. This involved setting up and liquidating a company over a nine month period, where I served as the Operations Director. I led the day-to-day operations for the company, which generated profits in excess of 10x its initial capital investment over the nine months.

Interests I have a great interest in motorsports. I am a car/motorbike enthusiast and have the

ambition to travel across Europe on a motorbike. I am an avid reader, having a large collection of literature and non-fiction journals. I have achieved the level of black belt 1st dan in kickboxing, and trained as an

assistant instructor in the sport.