National Support Team booklet

Index

• Intro

• General info

• Open positions

• Application form

• FAQ

• Contact

IntroDear fellow AIESECer,

Thank you for showing interest for this booklet.Here you can find all information regarding national support

team.We are here to make your AIESEC journey even more intense

and meaningful. We can promise that we will implement team minimums and

make this experience as quality as possible.

We are happy that you decided to join MC Daredevil crew.Good luck!

General information• Applications open 24.07 – 30.07

• DDL for applications is 31.07 11.59 PM

• Interviews will be held on 3rd of August

• Announcements: 4th of August

Timeline

• All positions are open from August 2015 until 31st of January 2016

• After this term if both sides are satisfied re-term will be possible

Term duration

•All applications should be sent on tatjanamutabdzija@gmail.com and on e-mail of MC responsible person

•All applications should be sent before DDL otherwise will not be taken in consideration

•You are free to choose form and design of application but application cannot extend 5 pages and font 18

•All applications should have answers on ALL general and FA questions otherwise will not be taken in consideration

•Applications are open for internationals if not stated differently

•All MC VPs responsible will have consultancy time for applicants, link will be posted on official AIESEC in Austria MC facebook page (click here)

Application form

Open positions

MC VP PRM

IT manager

Social Media manager

B2B manager

MC VP OGX

EP XP manager

Partnership manager

MC VP F&L

Legal coordinator

MC VP iGCDP

Global host

MC VP PRM

IT manager

• Creating partner logo repository • Website maintenance:keeping content up-to-date, creation of additional sub-sitescommunication the content with MCVPs and MCPadapting interactive elements• Feedbacking and publishing blogposts•SEO

% of partner logos collected for repository# of blogs feedbacked and posted# of TNs showcased% of sites SEO optimized

• Knowledge of Wordpress and SEO -basic level• Ability to work independently• 7 hours per week

• Working closelywith MC• Working with multiple LCs -coordination skills• Advancement of knowledge of SEO

JD

KPIs

Requirements

Key learning points

MC VP PRM

Social Media manager

• Creation of content calendar • Tracking LCVPs on delivery + scheduling/publishing • Creation of FB campaigns in cooperation with LCVPs

% of content plan fulfillment# of campaigns created# of average new likes weekly on AIESEC in Austria page# of average weekly engagement rate on AIESEC in Austria page% of content delivered by LCs

• Strong organizational understanding• Ability to lead and communicate with people from different realities• Reliability and ability to work independently• Basics of social media management

• Social Media management -strategic planning• Working closelywith MC• NST might be invited to facilitate at a national conference

JD

KPIs Key learning points

Requirements

MC VP PRM

B2B manager

• Creation of content plan• Creation of content calendar together with LCVP PR• Feedbacking content• Tracking LCVPs on delivery + scheduling/publishing• Creation of LinkedIn campaigns in cooperation with LCVPs• Researching online partners for cross-publishing content• Preparing national B2B newsletter

% of content plan fulfilment# of campaigns created# of new followers on LinkedIn monthly#r of partnering servers acquired# of newsletter issues sent

• 10 hours/week• Basic knowledge of business to business marketing• Ability to work independently• Creative

• Team management• Working closely with MC• Better organizational understanding• B2B strategies• NST might be invited to facilitate at a national

conference

JD

KPIs Key learning points

Requirements

FA questionsIT manager

1. What is your experience working with Wordpress platform? Describe which functions are you familiar with, which not.

2. Analyse current state of the website of AIESEC in Austria - which SPECIFIC things would you like to improve?

3. How do you imagine cooperation with PRM commission and other people involved ? Write down touch points with BD and OGX commission.

Social media manager

1. How do you imagine working with the PRM commission? How would you communicate, track and ensure delivery of results.

2. Analyze current state of Social Media in AIESEC in Austria - student market - both LC and MC level.

3. Where do You see the direction of SoMe in AIESEC Austria?

4. What should be the contribution of LCs, what should be provided by the MC? Which base-line messaging should be communicated?

5. What would make You feel successful after the term?

FA questions

B2B manager

1. How do you imagine working with the PRM commission? How would you communicate, track and ensure delivery of results?

2. Provide best case practice example in B2B from the AIESEC network, evaluate. Which things could you implement in Austria?

3. Where do you see the direction of LinkedIn strategy? Which base-line messaging should be communicated?

4. What would make you feel successful after the term?

Creating and leading a task

force working on EP

experience

. Setting and tracking

expectation settings (for EPs)

and working standards (for EP

managers)

. Working on EP Lead

implementation (timeline and

content)

. Sending, collecting and

analyzing NPS surveys

. Proposing action plans to

improve the NPS and the LDM

score based on the survey

analysis

Surveys’ response rateNPS scoreLDM score% of ReintegratedEPs

•Previous OGX experience (preferable)•Both virtual and physical work are possible

•Deeper knowledge of AIESEC and the Austrian federation•Teammanagement•Communicationskills•Analytical skills•Customermanagement

JD

KPIs

Requirements

Key learning points

MC VP OGX

EP XP manager

. Creating and leading a task

force working on partnerships

management

. Having monthly contacts with

all MC partners

. Educating the OGX commission

on the partners’ programs

. Support LCs with MC partners

local realities and LC to LC

contacts

. Support EPs abroad when in a

partner country

. Working with the NST EP

Experience on Leadership

Development co-delivery & NPS

for partners

. Cooperating with Marketing on

product creation

Within the partnershipstructure only,. # of Realizations. % of Realizationswith partners. Conversion rate from In Progress to Match. NPS score. LDM score

•Previous OGX experience (preferable)•Both virtual and physical work are possible

Deeper knowledge of AIESEC and the Austrian federation. Team management. Communication skills. Crisis Management skills. Training skills. Customer management

JD

KPIs

Requirements

Key learning points

MC VP OGX

Partnership manager

FA guestionsPartnership manager

1. How would you work with OGX commission?2. What are your ideas to improve the quality of International Relations.

Present your strategy for co-delivery and downscaling of partnerships

3. Describe Austrian student market (referring to GC, GT and GE). What is the relevance of each program?

4. Who do you think AIESEC in Austria should partner with in each program? Why?

5. Present your strategy for co-delivery and downscaling of partnerships

EP XP manager1. How would you work with OGX commission?2. What does the customer centricity mean to you?3. What in your opinion would improve the quality of experience of

Austrian EPs? Propose actions.4. Assess the current quality of OGX programs in Austria.5. How would you measure the quality of internships of our EPs?

• Ensure legality of AIESEC in Austria within the Austrian law and AIESEC International regulations• Check the contracts and corporate agreements submitted by the entities and the MC.• Design, implement and coach implementation of new documents for the legal area. • Support AIESEC in Austria compendium updating process• Provide legal advice on VISA processes for LCs and MC• Support MCVP F&L in any legal issue• Translate general legal information needed by MCVP F&L

# Documents and tools created and implemented(contracts, agreements, visa process)# Consultancy activities developed# Manuals created and updatedCompendium updated and aligned between MC and LC

•Operation background in F&L • Legal documents production experience • Legal knowledge(Required)• Austrian Law understanding(Required)• English: intermediate and German: Native (required) • Knowledge about OGX and ICX flow

• working closely with MC • advanced knowledge in F&L• advanced knowledge anout comedium and all legal documents• better organisational understanding

JD

KPIs

MC VP F&L

Legal coordinator

Requirements

Key learning points

FA questions:

Legal coordinator

1. Present and explain main steps to get Visa for iGIP (>24 weeks)

2. Create a motion to update compendium in a matter that you considered important

3. Mention which are the main elements of a contract.

4. Prepare a draft of contract for Global Entrepreneur in oGIP or iGIP(choose only one)

5. In case of conflict about the accomplishment of an outgoing exchange contract by AIESEC define the main actions to solve the situation.

MC VP iGCDP

Global host

• Prepare content for the web-site (create product description, gather testimonials, create a registration form) • Design materials• Propose terms and conditions for hosting program• Prepare guidelines for expectation setting and final feedback with families• Education support about the hosting program (how to communicate the value, how to look for hosts, rules)• Research on potential partners• Propose strategies for growth of the hosting programm• Tracking and evaluation of the programm

% content for the web-site done#of stories showcased#of materials created #organizations approached

• German speaker• Residence in Austria• Inovative• Persistant • Open minded

• strategic planning• product launch• product management• project management• communication skills

JD

KPIs

Requirements

Key learning points

FA questions

Global host

1. What is the importance of a hosting program for AIESEC in Austria? What potential does it have?

2. What are the potential bottlenecks to implementation of Global Host? What we can do to address them?

3. Imagine, that you have unlimited resources (time, money, people) how would you make sure that the hosting program runs successfully in every city in Austria and all EPs are accommodated with families?

Application form

1. General information

– Name and Surname

– Date and place of birth

– E – mail and phone number

– Current residence ( city and country)

2. AIESEC background– Previous experience and key learning points for each

– Current position

3. What is your motivation to apply for NST in AIESEC in Austria?

4. How will this experience contribute to your next steps in AIESEC?

FAQsDo I need to be active AIESECer in order to apply?No, you are welcomed to apply for NST if you have finished your active

AIESEC experience in past one year.

Can I apply if I am already in active AIESEC position?Yes! We welcome dual experiences as long as you can manage both

positions.

How much would I need to work as NST?It depends from position and timeline, but approximately between 5 and

10 hours per week.

Do I need to be from Vienna or Austria in order to apply?It depends from position. For most of positions work can be done

virtually, so you don’t need to be from Vienna/Austria. However for some positions your physical presence is needed. Make sure that you read booklet carefully.

Contact list

MCP

una.marin@

aiesec.net

iGIP

anita.zivkovic@

aiesec.net

F&L

gabriela.vasquez@

aiesec.net

PRM

barbora.spacilova@aiesec.net

TM&LCD

tatjanamutabdzija@

gmail.com

iGCDP

maria.safronova@

aiesec.cz

CR

thomas1.denk@

aiesec.net

OGX

zacharie.treister@

aiesec.net

Thank you for reading!Looking forward to work with you.

MC DareDevils

#daretoachieve#growingbig