NorthStar Alarm Services

NorthStar Alarm Services has been in business since 2000. Headquartered in Orem, UT, NorthStar also operates sales offices in Alabama, Arkansas, Arizona, California, Colorado, Idaho, Indiana, Michigan, North Carolina, Nevada, New Mexico, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah and Washington. NorthStar is an authorized Honywell Security Products Dealer and partners with Rapid Response Monitoring to provide digital and two-way voice monitoring.

NorthStar Alarm Services

•  Installation and other upfront costs are typically about $350 •  Base monthly costs are $29.95

•  Five year service contracts

•  Fast response times

•  In business since 2000

•  Authorized Honeywell Security Products Dealer

NorthStar Alarm Services

As an Authorized Honeywell (NYSE: HON) Security Products dealer, NorthStar Alarm Services is able to provide high quality equipment to their customer base. Honeywell is a Fortune 100 company, known for their technological innovations. They have involvement in a wide variety of industries, including the security, automation, computing, energy and defense sectors, and their customers include consumers, corporations, and governments. NorthStar provides their customers with a broad range of equipment solutions that enhance security, energy savings, automation, and remote access and control.

Equipment offered by NorthStar Alarm Services includes: •  Touch screen control panels •  Wireless sensors:

Ø  Door/Window Sensors Ø  Smoke and CO Detectors Ø  Glass break detectors Ø  Motion Detectors Ø  Flood sensors

•  IP cameras for live viewing remotely

•  Key fob remotes •  Medical alert systems

•  Electronic and remote control door locks

•  Smart garage controls •  Smart thermostats •  Lighting and Appliance controls •  Voice Control •  Email and Text notifications •  and more

Installation and upfront costs typically total about $350. Once a contract has been established and needs determined, NorthStar will arrange for a qualified professional to come install the security system throughout the home. Complaints found online often surround installation and service calls. The most common complaints regarded two issues, unexpected costs and functionality issues. Customers sometimes felt they were mislead by technicians when their service or installation bill included additional, unexpected costs. In several instances complaints claimed their equipment did not function correctly, even after the installation by a qualified professional.

NorthStar has all the potential of becoming a leader in Home Security. With fast response times, very good equipment, concern for customer satisfaction and a growing customer base, the capability is all there. However, there is still room for improvement. Complaints are not difficult to find regarding installation or service, which is, depending on the situation, partly to blame on customer education on the part of NorthStar and partly to blame on customers not reading their contract. NorthStar is a member of the National Burglar and Fire Alarm Association which adds to their credibility. Also, the fact they have now been in business nearly a decade and a half is a good sign.

We think NorthStar Alarm Services is worth keeping an eye on and considering in your search for a home security company. Their equipment price, and fast monitoring service are a plus, while their length of contract (5 years), limited customer support and installation issues count against them. If you do decide on NorthStar Alarm Services, be sure to thoroughly read any contracts and request detailed quotes to avoid unexpected costs.

http://besthomesecuritycompanys.com/company/northstar-alarm