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North Carolina Wing Civil Air PatrolUnited States Air Force Auxiliary

Emergency Services – Disaster ReliefPoints of Distribution

North Carolina Wing

Points of Distribution Basic Training

NC Wing Disaster Relief –

Donald A. Beckett, Lt Col, [email protected]

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[email protected]

Pete A. Bohler, Maj, [email protected]

North Carolina Wing


Operational Concept

Points of Distribution, or PODs, is an operational

program under the Disaster Relief component of

CAP Emergency Services, Disaster Relief. Under

NCEM, POD operations fall under ESF-7, Logistics. NCEM, POD operations fall under ESF-7, Logistics.

PODs are self-contained distribution points of

emergency relief supplies such as water and food

and other life-sustaining commodities to the

general public following a significant disaster

event.

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North Carolina Wing


• NC Wing Points of Distribution Qualification

– Complete General Emergency Services

• CAPT 116, CAPT 117 (2), FEMA IS-100

• FEMA IS-700 Strongly Recommended• FEMA IS-700 Strongly Recommended

– Complete POD Classroom/Field Training

– Complete FEMA IS-26 Online Course

– Ensure Safety Standing in eServices is “Current”

As defined by the North Carolina Division of Emergency Management (NCEM):

“A POD is a location set up by a county to distribute life sustaining supplies to its citizens during a large scale or

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sustaining supplies to its citizens during a large scale or catastrophic incident. PODs are only used when central services such as power and water are out for a long period of time and stores are not open. Life sustaining supplies include emergency meals ready to eat (MRE), bottled water, and depending on the incident may include ice and/or tarps to help protect homes with roof damage. “

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North Carolina Wing


• In the immediate aftermath of an event, POD’s are the

first line of relief operations to affected clients.

• POD sites will be used for the purpose of receiving and

distributing bulk emergency relief supplies such as water,

ice, food and tarps within the first 24-96 hours after an

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ice, food and tarps within the first 24-96 hours after an

event.

• PODS “support” not “supplant” community resources

– We rely on community resources (retail sector) to provide

essential resources to the extent possible.

– We make sure resources are “available” and not necessarily

free.

The North Carolina Wing, Civil Air Patrol has

partnered with the North Carolina Division of

Emergency Management (NCEM) to provide

human resources, and other assets as

North Carolina Wing


human resources, and other assets as

available to staff Points of Distribution sites

across North Carolina, as the situation

warrants. According to NCEM, NCCAP is it’s

FIRST option, when a request comes in for a

POD operation.

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North Carolina Wing


State of Florida – Hurricane Wilma Points of Distribution Impact

• 96 County Points of Distribution (POD) Across 13 Counties • Water – $1.51 per gallon = $7,172.00 per truck + Transport

– 1,701 Truck Loads = $12,199,572.00– 8,079,750 Gallons

• Food –– 556 Truck Loads = $3,367,980.00– 11,676 Shelf Stable Meals

• Ice – $ .20 per pound = $8,000.00 per truck + Transport

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11,676 Shelf Stable Meals• Ice – $ .20 per pound = $8,000.00 per truck + Transport

– 1,398 Truck Loads = $11,184,000.00– 55,920,000 Pounds (27,960 Tons)

• Tarps -– 89 Truck Loads = $7,073,260.00– 311,500 Individual Self Help Tarps

• TOTAL: 3,744 Trucks of Commodities• Commodities Costs: $33,824,812.00• Shipping Costs: $ 5,241,600.00 + detention time of about

$ 8,690,000.00• TOTAL COSTS: $47,756,412.00• Estimated Population Served: 4,863,633

According To FEMA, There are four types of PODs:

• Type I– Largest of all the types, suitable for large, high-density

metropolitan areas.

• Type II– Suitable for smaller metro areas, large suburban areas.

• Type III

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• Type III– Suitable for medium to small suburban areas, high-density

rural areas

• Untyped (Type IV)– Suitable for low-density suburban and rural areas

The following slides describe the various types in detail.

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North Carolina Wing


TYPE I - DISTRIBUTION POINT

Serves 20,000 persons per day

12 Loading Points - 560 vehicles per hour

Dumpsters Pallets

W I M T W I MTW I M T

TENTToilets

DumpstersPallets

W I M T W I M TW I M T

Light SetForklift

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Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2 or 3 bags of ice per vehicle and 2 MRE per person.

Supply trucks for Ice, Water, MRE’s and Tarps are off-loaded promptly and returned for re-supply.

DumpstersPallets

W I M W I MT T W I MT

Maximum Loads per Day – Type I

4

4

2

2

Water

Ice

MRE

Tarp

DumpstersPallets

W I M W I MT T W I M T

TENTToiletsLight Set

North Carolina Wing


TYPE II - DISTRIBUTION POINT


6 Loading points

280 vehicles per hourTENT

Toilets

Dumpsters

Pallets

W I M T W I M TW I MT

Light Set

Forklift

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Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2-3 bags of ice per vehicle and 2 MREPer person

Supply trucks for Ice, Water, MRE’s and Tarps are off-loaded promptly and returned for re-supply.

Water

Ice

MRE

Tarp

Maximum Loads per Day – Type II

2

2

1

1

Dumpsters

Pallets

W I M W I MT T W I M T

Supply truck

Toilets

TENT

North Carolina Wing


TYPE III - DISTRIBUTION POINT


3 loading Points

140 vehicles per hour

TENTToilets

Dumpsters

Pallets

W I M T W I M TW I MT

Forklift

12

Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2-3 bags of ice per vehicle and 2 MREper person.

Supply trucks for Ice, Water, MRE’s and Tarps are to beoff-loaded promptly and returned for re-supply.

Water

Ice

MRE

Tarp

Max daily Truck Loads 1

1

1/2

1/2

Light Set

North Carolina Wing


Untyped (TYPE IV) -

DISTRIBUTION POINT


1 loading Points

70 vehicles per hour TENTToilet

DumpsterPalletsW I M T

Forklift

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Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2-3 bags of ice per vehicle and 2 MREper person.

Supply trucks for Ice, Water, MRE’s and Tarps are to beoff-loaded promptly and returned for re-supply.

Water

Ice

MRE

Tarp

Max daily Truck Loads 1/2

1/2

1/4

1/4

Light Set

In North Carolina,

The majority of calls for PODs will be for Type III,

and Untyped PODs.

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Staffing of Type III and untyped PODs is the

primary goal of the North Carolina Wing POD

program.

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POD Staffing Requirements – Per Shift (PODs

only work during daylight hours, NCEM

policy.)

North Carolina Wing


• Type I POD: 78 total personnel

• Type II POD: 34 total personnel

• Type III POD: 19 total personnel

• Untyped (Type IV) POD: 10 total personnel

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North Carolina Wing


Type I Distribution Point - Resource Requirements

Type I Distribution Point

Manpower

Day

Manager

NightType

1 0

Team Leader

Forklift Operator 2 3

2 1

Equipment

Type Number

Forklifts

Pallet Jacks

Power Light Sets

3

2

3

Loca

l R

esp

on

sib

ilit

y

16


4

Power Light Sets

Toilets

Tents

Dumpsters

Traffic Cones

2

6

4

2

30

Totals 70 9 Two-way radios 4

Labor 57

Loading Point 36

Back-up Loading PT 18

Pallet Jacks Labor 3

Law Enforcement

Community Rel.

4 1

0

Grand Total 78 10

Oth

ers

Loca

l R

esp

on

sib

ilit

y

4

North Carolina Wing


Type II Distribution Point - Resource Requirements

Type II Distribution PointManpower

Day NightType

Team Leader


1 0

Equipment

Type Number

Forklifts

Pallet Jacks

2

2

Loca

l R

esp

on

sib

ilit

y

17


3

Pallet Jacks

Power Light Sets

Toilets

Tents

Dumpsters

Traffic Cones

1

2

4

2

2

15Totals 30 5

Two-way radios 0

Labor 28

Loading PT 18



Law Enforcement

Community Rel.

2 1

0

Grand Total 34 6

Oth

ers

Loca

l R

esp

on

sib

ilit

y

2

North Carolina Wing


Type III Distribution Point - Resource Requirements

Type III Distribution Point

Manpower

Day NightType

Team Leader


1 0

Equipment

Type Number

Forklifts

Pallet Jacks

1

1

Loca

l R

esp

on

sib

ilit

y

18


2

Pallet Jacks

Power Light Sets

Toilets

Tents

Dumpsters

Traffic Cones

1

1

2

1

1

10Totals 16 3

Two-way radios 0

Labor 14

Loading PT 9



Law Enforcement

Community Rel.

2 1

0

Grand Total 19 4

Oth

ers

Loca

l R

esp

on

sib

ilit

y

1

North Carolina Wing


UnTyped (Type IV) Distribution Point - Resource Requirements

UnTyped (Type IV) Distribution Point

Manpower

Day NightType

Team Leader


1 0

Equipment

Type Number

Forklifts

Pallet Jacks

1

1

Loca

l R

esp

on

sib

ilit

y

19


2

Pallet Jacks

Power Light Sets

Toilets

Tents

Dumpsters

Traffic Cones

1

1

1

1

1

10Totals 9 3

Two-way radios 0

Labor 7

Loading PT 4



Law Enforcement

Community Rel.

1 1

0

Grand Total 10 4

Oth

ers

Loca

l R

esp

on

sib

ilit

y

0

Initial Assumptions To Be Made When Setting

Up Initial POD Operations–

There will be little to no support (food, water,

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There will be little to no support (food, water,

shelter) available initially when responding

and setting up a POD site. Responding POD

Teams must be self-sufficient until County

resources are able to respond.

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Initial Assumptions To Be Made, con’t –

The reality of the situation may (will) be vastly

different from the controlled environment of a

training program.

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training program.

It is imperative that responding CAP personnel

act with the utmost professionalism, and

diplomacy when interfacing with other

government personnel, and people adversely

impacted by the event.

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Initial Assumptions To Be Made, con’t –

Flexibility will be key to adapting to an unknown,

and potentially highly political environment.

CAP personnel must be prepared to be asked by

the host county to ‘handle’ the operation,

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the host county to ‘handle’ the operation,

thus being the entire POD management

structure.

At the same time, CAP personnel must be

prepared to adjust to an ‘unfriendly’

environment as the ‘strangers in town’.

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North Carolina Wing


• Recommended Personal POD Equipment

– Backpack containing:

• Appropriate and Complete CAP Utility Uniform

• Leather Work Gloves

• Flashlight w/ spare batts

• OTC Pain Medication

• Prescription Medications

• Rainwear/Poncho

• Additional Socks

• Towel/Washcloth

• Neckerchief / Sweatrag

• Eating utensils/Sporks• Flashlight w/ spare batts

• Hardhat

• Extra Change of Clothing

• Hygiene Kit

• Water (consider camelbak)

• Food (non-spoilable)

• Sleeping bag

• Small tent/Shelter Material

• Eating utensils/Sporks

• Groundcloth

• Small cook stove

• Reflective Safety Vest

• Whistle

• Insect Repellent

• Sunscreen

• Lip Baum

• Pack contents should support out to 48 hours

High Level

Notification Chain-

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Disaster Event Occurs

Affected County(ies) Determines PODs Needed,

Notifies State EOC via WebEOC or Other Means

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Notifies State EOC via WebEOC or Other Means

State EOC Receives Request, notifies NCEM Logistics

NCEM Logistics Notifies NC Civil Air Patrol

• WebEOC

– Specialized web-based software package

connecting all one hundred NC counties to each

other and the State EOC. Allows for

North Carolina WingPoints of Distribution Basic Training

other and the State EOC. Allows for

comprehensive coordination and reporting during

routine and disaster-related events.

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Wing

Notification

Chain –

North Carolina Wing


Wing Alert Officer Receives Briefing from NCEM Logistics

via the State EOC, Receives State Assigned Mission

Number (SAM)

Alert Page / Email goes out on appropriate email /page

list requesting POD qualified personnel to stand by for

impending deployment orders

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Agency Liaison Officer (CAP Incident Commander) is

assigned to respond to requesting County EOC

ALO/CAPIC contacts requesting County to receive

detailed briefing on POD location, other pertinent details

Wing Alert Officer and ALO/CAPIC communicate,

compare and reconcile discrepancies in received

information.

Wing

Notification

Chain –

(cont’d)

North Carolina Wing


Alert Page / Email goes out on appropriate email /page

list requesting POD qualified personnel to report to pre-

arranged Rally Point for travel into Disaster Area*

ALO/CAPIC Reports in to Requesting County EOC,

communicates with County POD Representative

*Alert should specify number and types of PODs requested. Moves into POD

Operations and Management

**Absolutely vital to the success of POD operations is ability to rotate POD

workers in and out of the disaster zone as the members’ schedule allows.

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ALO/CAPIC establishes communications with POD site(s),

and on duty Wing Alert Officer, begins planning for next

Operational Period / Staff Maintenance (Rotations)**

State EOCCAP Division / IC*

Presence

County EOCCAP Agency LiaisonOR CAP IC if needed

NCCAP Wing HQ(Burlington Base)

CAP IC* w/ IC Staff

Air OperationsGround Operations

-- North Carolina Wing Disaster Services ICS Management Model --

Taskings

Tas

king

s

Taskings can come to CAP from the SEOC direct (state request), or from the County via the SEOC

Ground Operations(POD, CERT, LLT,

etc)Air Operations

IAW CAPR 60-3:Page 4If CAP is not the lead agency, a CAP member qualified in the IC achievement will serve as the CAP agency representative to the lead agency IC, and ensure that all CAP resources are used in accordance with approved polices and procedures.

Page 10The CAP IC exercises full authority over all CAP personnel for matters pertaining to the mission; the CAP IC is often not the overall IC, and often serves as an agency representative in the incident command structure.

*A CAP IC in place at EITHER the EOC or Wing HQ meets the requirements of 60-3. Thus, Agency Liaison representatives per ICS practices can (and should) be assigned to the county EOCs to assist in coordinating CAP Operations in that particular county that made the request(s).

CAP Agency Liaison representatives MUST communicate with CAP IC as primary contact to address CAP Logistics and Operations needs.

Primary objective of CAP Logistics and Planning sections is to coordinate backfill to relieve personnel performing ground operations in deployed counties.

POD Mission

Commitment –

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At the minimum, POD personnel should plan on

a minimum deployment period of 48 hours in

order to participate in the program.

Depending on the scale of the disaster, a POD

could be open for days or even weeks.29

POD Operations and Management –

Organizational

Chart

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POD Site Manager

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Supply Group Load GroupTraffic Control

Group

Safety Officer

Security GroupPublic Information

Group

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POD Operations and Management – High Level Overview – TYPE III POD

SUPPLY TEAMS Supply Line

THREE LOAD TEAMS

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Load Line

Vehicle Line

THREE LOAD TEAMS

Load PointLoad PointLoad Point

McDonalds

drive thru

Concept.TRAFFIC GUIDERS

POD Operations and Management –

• POD Manager Assigns Group

Leaders and Divides Team into Groups

• Teams Set up POD Site According to their Team Assignments and available environment

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Assignments and available environment

• POD Manager Notifies the County they are ready to receive commodities.

• POD site receives the commodities and performs initial an inventory.

• POD Manager reports initial inventory to county.

• County declares POD open and notifies public.

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POD Operations and

Management –

• Personnel operate POD

• SAFETY OF EVERYONE IS PARAMOUNT

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• SAFETY OF EVERYONE IS PARAMOUNT

• Around 1800 – 1830 an inventory is done

• Burn rate (how much used) is calculated

• By 1900 County is notified of burn rate and

briefed of any other issues/needs or other

activities that may have occurred33

CAP Liaison Officer Operations and Management –

• Coordinate closely with county management

• “Eyes and Ears” of the CAP Incident Commander –Communications key.

• Coordinate with POD Managers and CAP IC for all POD staffing needs

• Be on station in local EOC until all CAP personnel are

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• Be on station in local EOC until all CAP personnel are enroute to home base(s).

• Be attentive to additional possible mission opportunities

• Maintain attitude of professionalism and diplomacy at all times.

• Meet with POD managers each evening to debrief and discuss needs for next operational period.

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POD Operations and Management – Reporting and Commodity Tracking

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One form per

Commodity per

Day.

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Enter specifics

Of each delivery

truck

These 3 no.’s

carry over to

request form

POD Operations and Management – Demobilization

• Establish close date/time with county EM

• Get final inventory counts and provide to county

• Repackage commodities as best as you can and position them for uploading into a tractor trailer

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position them for uploading into a tractor trailer

• Repackage tools and equipment

• Remain until all items are picked up

• Return any documentation the county requires

• POD Team reports back to Rally Point to Sign Out, CAP specific documentation to be forwarded to Wing Headquarters As Soon As Possible

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POD Instructor (POD-I) Program –

• Instructor Candidate must complete:

• Notify NC Wing DR of desire to be a POD-I

• Logistics Liaison Team (LLT) training through State Emergency Management

North Carolina Wing


Emergency Management

• Have already completed POD basic training

• Must co-teach at least two courses to be released as a fully qualified POD instructor/coordinator

• Demonstrate knowledge and ability to coordinate and set up a POD class with Wing DR staff assistance.

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North Carolina Wing


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