nonprofit sig: maximizing volunteer impact
DESCRIPTION
Activating Volunteers from Supporters to Advocates was presented by ESC at the Nonprofit SIG event on July 18, 2013. ESC is a nonprofit consulting resource strengthening other nonprofits and public agencies to serve their missions.TRANSCRIPT
Maximizing Volunteer
ImpactActivating Volunteers From Supporters to AdvocatesAMA Chicago, Nonprofit SIGJuly 18, 2013
Bob DwyerConsultant, ESC
Retention Crisis
More than 33%don’t return to serve
ANYWHERE the next year
More than $38 Billionin lost labor
to nonprofits nationally
Retention Crisis
ESC Assessment Tool
• Easy to use• Tests for best practices• Models top-performing
programs• Creates roadmap for
improvement• Provides a baseline measure
Volunteer Management Life Cycle
CAPACITY
PLANNING
ORIENTATION
RECRUITMENT
SUPERVISION
EVALUATION
LIFE CYCLE OF
VOLUNTEER ENGAGEME
NT
Outcomes of Assessment Process
• Expansion of services• Establishment of permanent volunteer
manager position• Development of volunteer manual, and other
critical management resources• Integration of volunteer impact in the
strategic plan and mission
