noize hl top 10 2010
TRANSCRIPT
Getting results from social media in 2010January 2010
The Hospital
10 top 2010 social media trends10 top 2010 social media trends
Real time marketing
• Listening and monitoring• What is being said about brands in real time
and responding directly to consumer
10 top 2010 social media trends10 top 2010 social media trends
A gradual convergence of social media, PR, customer service and marketing
10 top 2010 social media trends10 top 2010 social media trends
Location based social networking
10 top 2010 social media trends10 top 2010 social media trends
Less selling, more community building
• Creating long term social network strategies
10 top 2010 social media trends10 top 2010 social media trends
Maturing B2B opportunities – social business
• More case studies• Greater expertise
10 top 2010 social media trends10 top 2010 social media trends
Social media as part of an overall marketing and customer experience strategy.
• For every campaign and activity
10 top 2010 social media trends10 top 2010 social media trends
Greater use of experienced, knowledgeable agencies and specialists
10 top 2010 social media trends10 top 2010 social media trends
More compelling social media content
• Viral• Games• Video
10 top 2010 social media trends10 top 2010 social media trends
Big increase in mobile interaction with social networks
10 top 2010 social media trends10 top 2010 social media trends
Social convergence• Integration with all other media channels
10 top 2010 social media trends10 top 2010 social media trends