no relaxation for the it manager - cost of downtime infographic
DESCRIPTION
You work too hard to allow an IT disaster interrupt your hard-earned time away from the office. But a reported 72% of IT managers have experienced IT-related disasters while away from work that took hours - and even days - to resolve. The new infographic, "No Relaxation for the IT Manager" shows the results of our survey on the common issues IT professionals face when trying to get away.TRANSCRIPT
RelaxationNO
IT MANAGER
for the
ARE WORRIED ABOUT AN IT DISASTER INTERRUPTING A
VACATION
HAVE HAD AT LEAST ONE VACATION INTERRUPTED DURING
THE LAST 5 YEARS DUE TO IT ISSUES
72%71% OF VACATIONS ARE RUINED OR SIGNIFICANTLY INTERRUPED BY IT ISSUES
20%
33%2 HOURS - 1 DAY
27%30 MINUTES -
1 HOUR
19%1-2 HOURS
11%LESS THAN 30 MINUTES
9%1 DAY
OR MORE
TIME SPENTRESOLVINGIT ISSUESWHILE ONVACATION
T YPES OF IT PROBLEMSENCOUNTERED DURING VACATIONS
$8,581
SMALL COMPANIES MID-SIZED COMPANIES
$215,638 $686,250
LARGE COMPANIES
39%CONNECTIVITY/NETWORK OUTAGE
37%SERVER CRASH
30%SECURITY BREACH
17%BACKUP FAILURES
13%DATA LOSS / CORRUPTION
4%NATURAL DISASTER
30%APPLICATION DOWNTIME
22%OTHER
* Survey participants were asked to check all that applied.
Source: Aberdeen Group, February 2012
Source: Aberdeen Group, August 2013
. . .AND NO REL AXATION FOR THE REST OF THE ORGANIZATION EITHER!
AVERAGE COS T PER HOUR OF DOWNT IME
LOST REVENUE IN NORTH AMERICA ANNUALLY DUE TO DOWNTIME
$26BILL ION
AVERAGE DOWNTIME PER YEAR OF LARGE CORPORATIONS
87HOURS
AVERAGE HOURLY COST OF DOWNTIME
$163,674
BRAND DAMAGE
LOST CUSTOMERS
FRUSTRATEDEMPLOYEES
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