Nicole Ashley AndersonCurrent: 514 S Johnson St. Apt 7, Iowa City, IA 42240

Permanent: 8351 Comstock Lane N., Maple Grove, MN 55311nicole-a-anderson@uiowa.edu | linkedin.com/in/nicoleanderson531

EDUCATIONTHE UNIVERSITY OF IOWA, Iowa City, IA Anticipated May 2016

Bachelor of Arts: Enterprise Leadership (Administered by Tippie College of Business)• Psychology Minor• Relevant course work: Calculus, Statistics, Financial Accounting, Microeconomics, Macroeconomics,

Management, Marketing, Law, Leadership, Entrepreneurship, Business Consulting, Italian

PROFESSIONAL EXPERIENCESERVICE ASSOCIATE

MidWestOne Bank, Iowa City, IA Jan. 2016 - Present• Promote and refer bank products and services to new and returning customers• Process approximately 100 customer transactions daily including deposits, withdrawals, transfers, loan

payments, currency exchange, and credit card advances

SHIFT MANAGER/ TEAM MEMBERNoodles & Company, Coralville, Iowa April 2014 - Feb. 2016• Train, advise, and guide employees while providing a safe, comfortable, and professional atmosphere• Resolve complaints and deal with difficult guests in a prompt, friendly, and effective manner• Record store inventory, oversee transfers in and out of the store, and prepare daily cash deposits

SERVERMellow Mushroom, Coralville, Iowa Feb. 2015 - Jan.

2016• Performed tasks simultaneously under time constraints while providing exceptional customer service• Communicate and coordinate with other employees and management to most effectively serve and

ensure guests’ satisfaction while maintaining the corporate culture of the restaurant

HOSTESS/BUSSER3 Squares Restaurant, Maple Grove, MN April 2011 – May 2014• Assisted in training and advising new employees of work expectations and requirements• Answered the telephone, managed waitlist, prepared for large parties and call-ahead seating, and

contributed to a team setting to upsell restaurant specials while creating customer relationships

LEADERSHIP EXPERIENCETHE IOWA CHILDREN’S MUSEUM, Coralville, IA Feb. 2015 - April 2015

• Maintained a clean, safe, child-friendly environment while initiating involvement of learning activities

THIRST MISSIONS, San Felipe, Belize June 2012• Experienced and adapted to various cultures, customs, and social economics conditions• Formed and implemented a lesson plan to captivate and stimulate children’s learning

PURA VIDA MISSIONS, Cerritos, Costa Rica June 2010 • Mentored, taught, and interacted with children and adults of all ages, cultures, and backgrounds• Completed various community service projects (painting, repairs, hospital/school visits, etc.)

COMPETITION & DANCE CLUB, Maple Grove, MN; Iowa City, IA Sept. 1998 – Feb. 2013• Participated in team building, strengthening, and training in order to perform at the highest level

• Motivated and delegated young dancers to learn and understand the tasks asked of them