nextiva sales presentation 2015 (1)

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Business Cloud Communications

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Page 1: Nextiva Sales Presentation 2015 (1)

Business Cloud Communications

Page 2: Nextiva Sales Presentation 2015 (1)

2Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Meet Nextiva Cloud communications service provider Founded in May 2006 Headquarters in Scottsdale, AZ Completely US-based team 100,000+ business customers Member of the Unitedweb family Backed by a commitment to Amazing Service®

vFAXEXPANDABLE PBX TRUNKS

HOSTEDCALL CENTER

VoIP PHONE SYSTEM

Page 3: Nextiva Sales Presentation 2015 (1)

3Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Reliability Prerequisite in the market; our network strategy goes beyond the basics Invest in intelligent solutions with geographic redundancy Insulate customers from hardware or network maintenance

User experience Simple user interface Easy to access tools and make changes Integrate more than core communications

Customer service 100% US-based team, real people who are here when you need us Available via email, chat, social media or phone Internal culture built on motivation, fun and helping companies succeed

Foundation of Amazing Service®

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Page 4: Nextiva Sales Presentation 2015 (1)

4Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Award Winning

2008#1 Rated

VoIP ProviderVoiceReports.com

2012#1 Customer Satisfaction

WhichVoIP.com

2009Top VoIP ProviderTheDigest.com

Best Business Phone ServiceVoIP-News.com

2013

2010#1 Online Fax Service

FaxCritics.com

Highest RatedService of the YearCompareVoIP.com

#1 BusinessVoIP Provider

NextAdvisor.com

2011Top 100 VoIP ProviderMyVoIP ProviderMyVoIPProvider.com

2014

Page 5: Nextiva Sales Presentation 2015 (1)

5Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.comNextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

The Only Business Cloud Communication Platform Built from the Ground UP, to Scale UP

Simplicity User Experience

EfficiencyMobility

EcosystemOpenness

Better DecisionsData

Page 6: Nextiva Sales Presentation 2015 (1)

6Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

NextOS – The Most Reliable Platform

With 99.999% availability, the NextOS technology is a carrier-grade communications platform that enables business collaboration, flexibility and productivity.

6 geographically redundant points of presence across the United States

Unified communications platformsupported by 150 expert engineers

Infrastructure delivers service to 16 of the top 20 global communication providers

6M businesses and 20M consumers use this service daily

Page 7: Nextiva Sales Presentation 2015 (1)

7Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Business Continuity & Disaster RecoveryNo matter what happens outside your business, you’re always in control with a cloud phone system from Nextiva.

Stay connected with your customers 24/7/365.

Maintain peace of mind in instances of catastrophic events

Failover redundancy spans multiple data centers and ISPs

The NextOS platform has a guaranteed 99.999% uptime

Page 8: Nextiva Sales Presentation 2015 (1)

8Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Communications without Borders

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Broadest Range of Business Cloud Communication

Simple & Seamless Access Across All Devices

• Voice and Video Calling• Unified Messaging• Enhanced Cloud Phone System• Audio and Video Conferencing• Instant Messaging and Presence• Web Collaboration• Front Office • Call Center

Page 9: Nextiva Sales Presentation 2015 (1)

9Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Business Features You Want Today(Future Proof at No Extra Charge)

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Unlimited Calling

Number Portability

HD Voice Quality

Instant Conference Calls

Unlimited Faxing

Auto Attendant

Unified Communications

Hunt Groups

Mobility

Nextiva Anywhere

Receptionist

IM & Presence

Call Queuing

Plug-ins

Voicemail to Email

100's More…

Page 10: Nextiva Sales Presentation 2015 (1)

10Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Flexibility and Scalability, A System that Won’t be Outgrown

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Large Organization with potential for large amount of customization to meet specific needs

Midsize organization with multiple offices including satellite location requiring flexibility

Single or multiple business location with limited number of employees

LargeEnterprise

Mid Market

SMB

Micro Business

> 1000

< 1000

< 250

< 10

Page 11: Nextiva Sales Presentation 2015 (1)

11Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Product VisionA single communication platform for

all communication needs With the goal of helping SMB’s to become efficient and profitable –

we’re leading the cloud revolution that empowers collaboration

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

• Streamline internal communication

• Standardize on one platform

• Integrate with business decision tools

• Improve customer satisfaction

• Staff effectively based on customer demand

• Respond to requests quickly with the right skill base

• Accelerate business decisions

• Share tips and best practices

• Create internal knowledge base of resources

• Stay connected from anywhere

• Access calls and contact data remotely

• Push to talk or transfer on mobile devices

Business Collaboration Customer CollaborationSocial CollaborationMobile Collaboration

Page 12: Nextiva Sales Presentation 2015 (1)

12Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Customer Snapshot – Startup to EnterpriseTechnology Business Service Heath Care Restaurants

Retail Real Estate Legal Manufacturer

Customer Service Insurance MediaFinancial Service

Page 13: Nextiva Sales Presentation 2015 (1)

13Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Cloud-based Unified Communications Upgrade Your

Business

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Smoothly transition from a traditional system to feature-rich unified communications Save your business time and money on

hardware, setup, and monthly service Setup is simple and quick with the help of a

dedicated Onboarding Team Your voice, email, conferencing, and mobile

and presence all on one platform Increase personal & workgroup productivity Business continuity & disaster recovery

Page 14: Nextiva Sales Presentation 2015 (1)

Nextiva Office

Page 15: Nextiva Sales Presentation 2015 (1)

15Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Nextiva Office Features

• Provides every feature you might expect in a top line PBX, plus many moreStandard Features

Mobility Features

Messaging Features

• Features that seamlessly integrate with mobile devices such as laptops, mobile phones, tablets

• Features that provide access and ease of use across multiple platforms, for multiple users

Page 16: Nextiva Sales Presentation 2015 (1)

16Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

N-Way Calling

2-Way Call

“Lets conference in the team to hear what they think.”

Becomes

Standard Features

N-Way Calling is sometimes known as “Reservationless” Conference Calling

N-Way Call

Standard Features

Page 17: Nextiva Sales Presentation 2015 (1)

17Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

• Incoming phone calls will ring all of the user’s devices.

• Users can manage their availability on the fly.• Calls can be “pulled” from one device to another.

My “Anywhere” Number240 123 4567

Standard Features Nextiva AnywhereMobility Features

Page 18: Nextiva Sales Presentation 2015 (1)

18Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Remote OfficeLike Call Forwarding, but also lets users make as well as receive callsAllows users to work from any location, without making callers aware of location

Client’s office

User working from Home212 555 1212

778 555 1234User’s corporate office

Although the call was made from the user’s

home, the client’s Caller ID displays the user’s

corporate office number

Mobility Features

Page 19: Nextiva Sales Presentation 2015 (1)

19Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Voicemail to Email IntegrationVoicemail messages are delivered to email inboxes as .wav or .mp3 files

Client leaves voicemail on office phone

Voicemail is converted to .wav or .mp3 and sent to email address

Voicemail can be played anywhere email can be accessed

Standard Features

Messaging Features

Mobility Features

Page 20: Nextiva Sales Presentation 2015 (1)

20Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Administered All Online

• The service provider can add new services

• The customer can manage Enterprise and Group settings

• Users can manage their own settings

Compared to Premise PBX• It’s easier to acquire

new features.

• Moves, Adds, and Changes can be done by the customer via the net — no service call

The Hosted VoIP Network settings are managed via portals with increasing permission levels

User

Group

Enterprise

Page 21: Nextiva Sales Presentation 2015 (1)

Mobility & Collaboration

Page 22: Nextiva Sales Presentation 2015 (1)

22Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Nextiva AppA Comprehensive Unified Communications solution for your

business

UC OneUser Experience Openness Mobility Go to Market

Page 23: Nextiva Sales Presentation 2015 (1)

23Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Nextiva App for All Devices

Desktop / LaptopUnified & Seamless Client Mac / PC

Smartphone / TabletSuite of Applications

Android, Apple, Blackberry, Windows

Page 24: Nextiva Sales Presentation 2015 (1)

24Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Simplicity through Seamlessness

Seamlessness

Multi Modal(voice and video calling, chat,conferencing, desktop sharing)

Move a communications sessionfrom one mode to another

(e.g. chat to video call)

Multi Party(one-to-one, one-to-many)

Move a communications session fromone-to-one to one-to-many

(e.g. regular call to conference call)

Multi Device(smartphone, tablet, laptop,

desktop, desk phone)

Move an active communications sessionfrom one device to another

(e.g. from mobile to desk phone)

Page 25: Nextiva Sales Presentation 2015 (1)

25Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Voice & VideoOne on one and multi-party calling with any device

Page 26: Nextiva Sales Presentation 2015 (1)

26Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Instant Messaging and PresenceRich Presence an Group Messaging – Seamlessly across all devices

Group Messaging

Presence Status

IntegratedPhone Partners

Buddies

Page 27: Nextiva Sales Presentation 2015 (1)

27Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Web CollaborationDesktop and application sharing with Tablets and PC’s

Page 28: Nextiva Sales Presentation 2015 (1)

28Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Nextiva AppUser Experience – Universal Reach

Call into enterprise from web• Main phone number

• Call centers and help desks

Join UC One conferences• Video conferencing

• Web collaboration

Communicate with a UC One user• Audio and video calling

• Chat and sharing

WebRTC

Page 29: Nextiva Sales Presentation 2015 (1)

29Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Mobility – Network Centric approach

Network-based / Nextiva Products• Session Control Function (SCF)

• CAMEL/WIN integration with mobile network

Extend your Hosted PBX features to all 2G/3G CS mobiles

• Business Identity, Short code dialing

• Call Transfer, ACD, Hunt Groups

• Attendant Console

No change to dialing experience• End user continues to use native dialer

Page 30: Nextiva Sales Presentation 2015 (1)

Openness

Page 31: Nextiva Sales Presentation 2015 (1)

31Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

UC

Web

CRM’s

Social

Extended to other business processes & tools

Nextiva embraces multi-vendor solutions

NextOSIntegrator

Page 32: Nextiva Sales Presentation 2015 (1)

32Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Extendable to other ApplicationsDesktop, Mobile Device Management, a vertical specific application

Social Media

MDM

Desktop Apps

CRMFile Sharing

Hospitality

Healthcare

Education

Verticals

Connectors Interop

CallingMessaging

Collaboration

API’s

Page 33: Nextiva Sales Presentation 2015 (1)

33Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Your Business Backup Plan

Page 34: Nextiva Sales Presentation 2015 (1)

34Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Never Suffer from Lost Data

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

• Automatic backup means you worry less• Cloud sync always saves new versions• Even if your PC crashes, your data is safe

Page 35: Nextiva Sales Presentation 2015 (1)

35Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Take Your Business with You

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

• Access your files anywhere, on any device• Never arrive at a meeting unprepared• Collaborate with remote teams

Page 36: Nextiva Sales Presentation 2015 (1)

36Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Security that Doesn’t Sleep

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

• Files are encrypted with 256 AES protocol

• Access and permission control settings

• Share files and links with public or password-protected links

• Data is stored in secure, redundant data centers using mirrored drives

Page 37: Nextiva Sales Presentation 2015 (1)

37Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Nextiva Drive Key Features

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Page 38: Nextiva Sales Presentation 2015 (1)

38Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Let’s Take a Closer Look

Page 39: Nextiva Sales Presentation 2015 (1)

39Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Your 1-stop Backup & Sync Shop

Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

• Other providers license and charge separately for backup and sync tools

• Nextiva Drive bundles cloud backup and sync for the same low monthly rate

• Choose the plan that fits your storage needs and number of users

Page 40: Nextiva Sales Presentation 2015 (1)

40Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Language preference

Delete settings

Welcome screen display

Backup reports

Backup alerts

Page 41: Nextiva Sales Presentation 2015 (1)

41Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Easy to add and manage users

Page 42: Nextiva Sales Presentation 2015 (1)

42Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

Simply share files with individual users or groups

Page 43: Nextiva Sales Presentation 2015 (1)

43Nextiva Proprietary and Confidential, do not copy, duplicate or distribute. Nextiva.com

View shared files to quickly access the link or share with new users or groups