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Network Video Recorder HAW-EIBU June 22, 2018 Revision 1.0.0

Network Video Recorder HAW-EIBU

Enterprise edition 2017 R2 Version-up Installation Manual

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Network Video Recorder HAW-EIBU Enterprise edition 2017 R2 Version-up Installation Manual

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CONTENTS 1. Overview ............................................................................................. 3

1.1. About This Document ............................................................................... 3

2. Preparation ......................................................................................... 4 2.2. Upgrading your license ............................................................................ 4 2.3. Backup ..................................................................................................... 4 2.4. Related manual and technical document ................................................. 5

3. Version up installation instructions ................................................. 6 3.1. Installing HAW-Enterprise server components 2017 R2 .......................... 6 3.2. Installing Intel HD Graphics driver .......................................................... 11 3.3. Installing Intel PCH drivers ..................................................................... 15 3.4. Installing Intel Management Engine driver ............................................. 20 3.5. Installing Intel Ethernet Connection driver ............................................. 22 3.6. Uninstalling Sony – Network VMS Enterprise 2016 R3 ......................... 27 3.7. Installing Sony – Network VMS Enterprise 2017 R2 .............................. 29 3.8. Deleting version-up installer files ........................................................... 34

4. Installing Internet Explorer 11 ........................................................ 35 4.1. Installing IE11 by Windows Update ........................................................ 35 4.2. Installing IE11 by offline installer ............................................................ 35

5. Installing Windows Update ............................................................. 36

6. Activating camera license ............................................................... 37

Revision History ..................................................................................... 38

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1. Overview

1.1. About This Document This document describes instructions for upgrading Network Video Recorder Enterprise Edition (HAW-EIBU) from software version 2016 R3 to software version 2017 R2.

Note that it is not guaranteed to upgrade Network Video Recorder Enterprise Edition (HAW-EIBU) from versions other than 2016 R3 to versions other than 2017 R2.

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2. Preparation

2.1. Downloading installer files Download all the following installer files and save them to your USB memory.

NVR Enterprise HAW-E 2017-R2 Server components (File name: NVR_Enterprise_HAW-E_2017-R2_Server-components-update.zip)

Intel HD Graphics P530 driver (File name: Intel-HD-Graphics-P530-driver_Version-21.20.16.4860.zip)

Intel PCH driver 1of2 (File name: Intel-PCH-driver-(PCIe-1909,PCIe-1901,PCIe-A110,PCIe-A117,LPC-A149)_Version-10.1.2.10.zip)

Intel PCH driver 2of2 (File name: Intel-PCH-driver-(PMC-A121,SMBus-A123,Thermal-A131)_Version-10.1.2.85.zip)

Intel Management Engine driver (File name: Intel-Management-Engine-driver_Version-11.6.0.1042.zip)

Intel Ethernet Connection driver (File name: Intel-Ethernet-Connection-driver_I210-Version-12.13.27.0_I219-Version-12.17.8.7.zip)

NVMS Enterprise Edition 2017 R2 (File name: NetworkVMS_Enterprise_Edition_Products_2017_R2_11.2a_NVR_System_Installer.zip)

The installer files are available at https://www.sony.net/Products/CameraSystem/NVMS/software/index.html#HAW-E

2.2. Upgrading your license You need to have a new upgraded software license code (SLC) and a upgraded license file (*.lic) in advance of starting version up installation. Please contact your reseller for details.

2.3. Backup Make a backup copy of all the data on your current HAW-SIBU before applying the version up installation in case of an unexpected accident.

For a standalone HAW-EIBU (the All-In-One configuration) or an HAW-EIBU as a recording server, refer to the document “NVMS Enterprise Edition Maintenance Guide (Rev.1.4.0)” for detailed instructions of the backup.

For a management server PC working in cooperation with two or more HAW-EIBU as recording servers, refer to the document “NVMS Enterprise Edition 2017 R2

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Administrator Manual” for detailed instructions of the backup.

2.4. Related manual and technical document Manuals and technical documents related to the upgrade installation are available at the following locations.

https://www.sony.net/Products/CameraSystem/NVMS/manual/index.html#HAW-E NVMS Enterprise Edition 2017 R2 Installation Manual NVMS Enterprise Edition 2017 R2 Administrator Manual

https://www.sony.net/Products/CameraSystem/NVMS/technical_doc/index.html#HAW-E NVMS Enterprise Edition Maintenance Guide (Rev.1.4.0) NVMS Hardening Guide

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3. Version up installation instructions

3.1. Making a note of the current settings of LAN porft #1 Make a note of the current settings of the LAN port #1 before starting the version-up installation. Settings of the LAN port #1 is going to be forcedly initialized during the version-up installation.

3.2. Installing HAW-Enterprise server components 2017 R2 1. Navigate to [Start] > [Control Panel] > [System and Security] > [Administrative Tools],

then click [Services]. 2. Stop the following services. Sony – Network VMS Data Collector Server Sony – Network VMS Event Server Sony – Network VMS Management Server Sony – Network VMS Recording Server

3. Open “NVR_Enterprise_HAW-E_2017-R2_Server-components-update.zip”, and copy “ NVR_Enterprise_HAW-E_2017-R2_Server-components-update.exe” to the Desktop.

4. Double click “NVR_Enterprise_HAW-E_2017-R2_Server-components-update.exe”. 5. Click [Yes].

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6. Click [Yes].

7. Click [Next].

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8. Click [Install].

9. Click [Next].

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10. Click [Install].



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13. Click [Finish].

14. Click [Finish].

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15. Click [OK].

HAW-EIBU automatically reboots.

16. BIOS update installer automatically starts.

17. HAW-EIBU automatically reboots 3 times during the BIOS update installation. After the

progress dialog of the BIOS update installation automatically closes, the BIOS update installer displays no guidance (just black screen) for about 2 minutes. Never turn off HAW-EIBU even during the period of the black screen.

18. HAW-EIBU automatically reboots after completion of the BIOS update installation, and Windows starts.

3.3. Installing Intel HD Graphics driver 1. Open “Intel-HD-Graphics-driver_Version-15.33.46.4885.zip”, and copy

“Intel-HD-Graphics-driver_Version-15.33.46.4885.exe” to the Desktop. 2. Double click “Intel-HD-Graphics-driver_Version-15.33.46.4885.exe”.

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3. Click [Next].

4. Click [Next].

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5. Click [Yes].

6. Click [Next].

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7. Click [Next].

8. Click [Finish].


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3.4. Installing Intel PCH drivers 1. Open

“Intel-PCH-driver-(PCIe-1909,PCIe-1901,PCIe-A110,PCIe-A117,LPC-A149)_Version_10.1.2.10.zip”, and copy “Intel-PCH-driver-(PCIe-1909,PCIe-1901,PCIe-A110,PCIe-A117,LPC-A149)_Version_10.1.2.10.exe” to the Desktop.

2. Double click “Intel-PCH-driver-(PCIe-1909,PCIe-1901,PCIe-A110,PCIe-A117,LPC-A149)_Version_10.1.2.10.exe”.

3. Click [Next].

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4. Click [Accept].

5. Click [Install].

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6. Click [Restart Now].


7. After the reboot, open “Intel-PCH-driver-(PMC-A121,SMBus-A123,Thermal-A131)_version_10.1.2.85.zip”, and copy folder “Intel-PCH-driver-(PMC-A121,SMBus-A123,Thermal-A131)_version_10.1.2.85” to the Desktop.

8. Open the folder “Intel-PCH-driver-(PMC-A121,SMBus-A123,Thermal-A131)_version_10.1.2.85”.

9. Double click “Intel-PCH-driver-(PMC-A121,SMBus-A123,Thermal-A131)_version_10.1.2.85.exe”.

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10. Click [Next].

11. Click [Accept].

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13. Click [Finish].

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3.5. Installing Intel Management Engine driver 1. Open “Intel-Management-Engine-driver_Version-11.6.0.1042.zip”, and copy folder

“Intel-Management-Engine-driver_Version-11.6.0.1042” to the Desktop. 2. Open the folder “Intel-Management-Engine-driver_Version-11.6.0.1042”. 3. Double click “Intel-Management-Engine-driver_Version-11.6.0.1042.exe”. 4. Click [Next].

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5. Check [I accept the terms in the License agreement], and click [Next].

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6. Click [Finish].


3.6. Installing Intel Ethernet Connection driver 1. Open

“Intel-Ethernet-Connection-driver_I210-Version-12.13.27.0_I219-Version-12.17.8.7.zip”, and copy “Intel-Ethernet-Connection-driver_I210-Version-12.13.27.0_I219-Version-12.17.8.7.exe” to the Desktop.

2. Double click “Intel-Ethernet-Connection-driver_I210-Version-12.13.27.0_I219-Version-12.17.8.7.exe”.

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3. Click [Next].

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4. Check [I accept the terms in the License agreement], and click [Next].

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5. Click [Next].

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6. Click [Install].

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7. Click [Finish].

3.7. Restoring settings of the LAN port #1 1. Manually restore settings of the LAN port #1 with the note prepared in the section 3.1. 2. Reboot HAW-EIBU.

3.8. Uninstalling Sony – Network VMS Enterprise 2016 R3 Note: With an HAW-EIBU as a recording server, skip this section. 3. Navigate to [Control Panel] > [Programs] > [Programs and Features], and right click on

“Sony – Network VMS Enterprise Edition Products 2016 R3”, then choose menu [Uninstall].

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4. Click [Continue].

5. Click [Continue].

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6. Click [Close].

7. Reboot HAW-EIBU.

3.9. Installing Sony – Network VMS Enterprise 2017 R2 This section describes steps to install HAW-EIBU as the All-In-One configuration (a standalone HAW-EIBU).

For HAW-EIBU as a recording server, refer to the document “NVMS Enterprise Edition 2017 R2 Administrator Manual” for detailed steps to install “Sony – Network VMS Enterprise 2017 R2”, instead of this section. For two or more HAW-EIBUs in the distributed system configuration, refer to the document “NVMS Enterprise Edition 2017 R2 Administrator Manual” for detailed steps to install “Sony – Network VMS Enterprise 2017 R2”, instead of this section.

1. Open “NetworkVMS_Enterprise_Edition_Products_2017_R2_11.2a_NVR_System_Installer.zip”, and copy “NetworkVMS_Enterprise_Edition_Products_2017_R2_11.2a_NVR_System_Installer.exe” to the Desktop.

2. Copy the upgraded license file (*.lic) to the Desktop.

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3. Double click “NetworkVMS_Enterprise_Edition_Products_2017_R2_11.2a_NVR_System_Installer.exe”.

4. Choose your preferred language, and click [Continue].

5. Check [I accept the terms in the License agreement], and click [Continue].

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6. Click [Browse] and choose the upgraded license file (*.lic), then click [Continue]. Note: This step links the upgraded license code (SLC) to your HAW-EIBU.

7. Click [Single Computer].

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8. Click [Continue]. Note: When the component “NVMS Mobile Server” is not required, uncheck ”NVMS Mobile Server” before

clicking [Continue].

9. Change the setting “Media database” to “D:\MediaDatabase”, and click [Continue].

Note: Never change the setting “Recording Server name”.

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11. Uncheck [Open – Network VMS Smart Client 2017 R2 upon exit], and click [Close].

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3.10. Deleting version-up installer files 1. Move “NVR_Enterprise_HAW-E_2017-R2_Server-components-update.exe” on the

Desktop to the Recycle Bin. 2. Move “Intel-HD-Graphics-P530-driver_Version-21.20.16.4860.exe” on the Desktop to

the Recycle Bin. 3. Move

“Intel-PCH-driver-(PCIe-1909,PCIe-1901,PCIe-A110,PCIe-A117,LPC-A149)_Version_10.1.2.10.exe” on the Desktop to the Recycle Bin.

4. Move folder “Intel-PCH-driver-(PMC-A121,SMBus-A123,Thermal-A131)_version_10.1.2.85” on the Desktop to the Recycle Bin.

5. Move folder “Intel-Management-Engine-driver_Version-11.6.0.1042” on the Desktop to the Recycle Bin.

6. Move “Intel-Ethernet-Connection-driver_I210-Version-12.13.27.0_I219-Version-12.17.8.7.exe” on the Desktop to the Recycle Bin.

7. Move “NetworkVMS_Enterprise_Edition_Products_2017_R2_11.2a_NVR_System_Installer.exe” on the Desktop to the Recycle Bin.

8. Move the upgraded license file (*.lic) on the Desktop to the Recycle Bin. 9. Empty the Recycle Bin.

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4. Installing Internet Explorer 11

The web browser “Internet Explorer version 11” must be installed to HAW-EIBU server(s) and client PC(s) to use Network Video Recorder Enterprise Edition software version 2017 R2. Install Internet Explorer version 11 by either of the following options.

Note: The version of Internet Explorer pre-installed on Network Video Recorder Enterprise Edition HAW-EIBU server version 2016 R3 is 8.

4.1. Installing IE11 by Windows Update Install “Internet Explorer 11” suggested by Windows Update to HAW-EIBU server(s) and client PC(s). Follow the technical document “NVMS Hardening Guide” when performing Windows Update.

4.2. Installing IE11 by offline installer In case Windows Update can not be used, “offline installer” of Internet Explorer 11 is the other option. Download an applicable installer(s) from the following location, and install it to HAW-EIBU server(s) and client PC(s). Note: Installer applicable to HAW-EIBU server is one for the platform “Windows 7 SP1 64bit”.

Microsoft Corporation website “Download Internet Explorer 11 (Offline installer)” https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer

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5. Installing Windows Update

Install Windows Updates by following the technical document “NVMS Hardening Guide”.

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6. Activating camera license

Activate camera license (hardware device license). Refer to the section “Activation” in the document “NVMS Enterprise Edition Installation Manual” for detailed instructions.

Note: Camera license (hardware device license) is tightly linked to software license code (SLC). Therefore, cameras activated on the version 2016 R3 require re-activation after applying the version 2017 R2 having the new upgraded license code (SLC).

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Revision History

Date Revision Description

2018/June/22 1.0.0 First edition.

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Disclaimer This document, in whole or in part, may not be reproduced or transferred for any purpose

without prior written approval from Sony Corporation. Sony Corporation reserves the right to make any modification to this document or the

information contained herein at any time without notice. Sony Corporation shall not bear any responsibility or liability for any damage, lost earning, and

third party claim, resulting from the products and related documents.

Copyright This document contains registered trademarks and trademarks that are owned by their

respective companies.

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