nelig 2009 - library collections meet web 2.0 - tools for wow!, cool!, awesome! user experiences -...

University Libraries

Map and Geographic Information Center - MAGICMap and Geographic Information Center - MAGIC

Library Collections Meet Web 2.0 - Tools for…



WOW!

COOL!

AWESOME!

User Experiences



Presented by:Michael Howser & Bill MillerUniversity of Connecticut Libraries Map and Geographic Information Center – MAGIC – magic.lib.uconn.edu


Map and Geographic Information Center - MAGIC

10 Tips to Improve the User Experience- Where to Start -

• Problem– User identified issues– Confusing– Advanced User Only– Jargon– Metadata takes

priority over image(s)– Money

• Solution– Free or Cheap– Little to no programming– Flexible– Web 2.0 (when

possible)– Intuitive– Little or No IT help

needed



roblem

We are having problems with distributing images of our historical map collection. One of the big stumbling blocks is the size tiffs and our storage capability and budget is very limited.

Do you know of a way to allow our patrons to search metadata and download images without having to contact our office; and do it for less than $5,000?

P



olution

flickr

• Price = $24.95/yr•Unlimited Storage•Download feature•Rights-management•Multiple Image sizes•Tagging•Searchable

S

Flickr flickr.com

http://www.flickr.com/photos/uconnlibrariesmagic/sets/72157617878169122/detail/



roblem

We have diverse resources available through the MAGIC website and several links of outside resources that are useful to our patrons.

How can we provide a comprehensive search capability that would allow our patrons to find available resources with one search?

P



olution

Google CSE•Price = FREE!•Completely Customizable•Identify website(s) to include in search•Branding•Ad Free (for non-profits)

S

Google Custom Search Engine google.com/cse

http://magic.lib.uconn.edu/magic_labs.html



roblem

I am off-campus patron and I’m looking for the location of old stone walls in Connecticut.

How can I find the Clark and Tackabury's Topographic Map of Connecticut from 1859? I would also like to have a copy of the map for my research.

P



olution

cooliris•Price = FREE!•Visual Wall•Embed into website•Customizable•Searchable

S

cooliris cooliris.com

http://magic.lib.uconn.edu/index.html

http://www.flickr.com/photos/uconnlibrariesmagic/sets/72157617878169122/detail/



roblem

We are purchasing a collection of guidebooks and maps for the UConn Travel Abroad Program.

I would like to make the students aware of these resources using interactive technology they are already using. Any ideas?

P



olution

Google Maps•Price = FREE!•My Maps enables collaboration•Cloud-based•Searchable•Includes data & data can be added/ created

S

Google Maps & My Maps maps.google.com

http://magic.lib.uconn.edu/study_abroad.html



roblem

Metrics are starting to drive decisions in our library. It is becoming increasingly important that we have granular stats showing who, when, and what resources are being used on the MAGIC website.

How can I gather statistics about my users?

P



olution

Google Analytics•Price = FREE!•User-data•Keywords•Traffic sources•Visitor Locations•Much more!

S

Google Analytics google.com/analytics

http://www.google.com/analytics



Data Analysis – Fall 2008Key Indicators:

Average Time on site

1 minute 58 seconds

Pageviews

42,167

Pages/Visit

1.79

Content

/ (homepage) 26,380

/help/help_sid 4,058



Data Analysis – Spring 2009Key Indicators:

Average Time on site

3 minute 28 seconds

Pageviews

84,117

Pages/Visit

3.41

Content

/ (homepage) 25,925

/historical_maps 7,354



roblem

I would like our users to be able to label resources and see how other users are describing them.

How do we make our recommended links to additional resources easily accessible to our users?

P



olution

Delicious•Price = FREE!•Flexible•Searchable•Tagging•Can be used to improve Google CSE

S

Delicious delicious.com

http://delicious.com/uconnlibrariesmagic



roblem

The UConn Library system is becoming a more collaborative organization. There is increasing need for communication between the main campus and the branch campuses.

Is there a way we can use the web to facilitate inexpensive live video conferencing?

P



olution

DimDim or Yuuguu•Price = FREE!•Flexible•Recording option•Minimal/no installs•Screen sharing•VoIP•Mac + Windows

S

DimDim OR Yuuguu yuuguu.com dimdim.com

http://dimdim.com/



roblem

We are starting to work with multiple departments across campus. We need to understand what their students are researching and what areas are growing.

Do you know of a way we can begin a dialog and brainstorm?

P



olution

Bubbl.us•Price = FREE!•Flexible•Collaborative•Embed capable•Multiple Uses!

S

Bubbl.us bubbl.us

http://bubbl.us/view.php?sid=230556&pw=ya/mUumf.w6D.NjhzLncvSXpYL2xlTQ



roblem

We provide data to the undergraduates at UConn. They have to make choices on what they will download from our site. We find that they often download the wrong data.

Is there a program that will allow them to preview the data before they actually begin to download?

P



olution

Google Maps Preview•Price = FREE!•Flexible•Need to have KML or KMZ file first•Easy to use interface•Google My Maps friendly

S

Google Maps & My Maps maps.google.com

http://magic.lib.uconn.edu/connecticut_data.html

http://maps.google.com/maps?q=http://magic.lib.uconn.edu/data/vector/state_data/kml/tl_2008_09_cousub_WGS84.kmz



roblem

We have provided data and maps through the MAGIC website assuming that patrons actually want what we provide.

How can I survey my users cheaply and with no IT help?

P



olution

Google Docs - Forms•Price = FREE!•Flexible•Statistics reporting•Easy to edit/update•No limit on # of questions

S

Google Docs - Forms docs.google.com

http://spreadsheets.google.com/viewform?formkey=cFVYdWNlbDBCMnNZbldjVEs4UWdjUkE6MA..



Questions?


University of Connecticut Libraries

369 Fairfield Way

Phone: 860-486-4589 (p)

E-mail: [email protected]

IM (AOL): uconnlibmagic

Digitizing the Past to Empower 21st Century Research

magic.lib.uconn.edu

mailto:[email protected]

nelig 2009 - library collections meet web 2.0 - tools for wow!, cool!, awesome! user experiences -...

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