ndc session overview

N E N A D e v e l o p m e n t C o n f e r e n c e | O c t o b e r 2 0 1 4 | O r l a n d o , F l o r i d a

NDC Session OverviewPete Eggimann, DSC Co-Chair

Jim Shepard, DSC Co-Chair

NENA: The 9-1-1 Association


NG9-1-1 PSAP Requirements & Standards

What “i3” interfaces can be reused by PSAP

elements?

What new interfaces will be required, and what

existing interface standards might be candidates?

How might NG9-1-1 systems differ from their

contemporary counterparts, and how will this

drive the standards that will be created? Mon. 10:15 – 12:00Caribbean III


Emergency Notification for People with Disabilities Identify best practices in formatting emergency information.

Route messages so that they will reach every device in the

affected area promptly.

Disseminate messages to anyone that registers to receive

messages on a timely basis.

Identify steps needed to make information about resources

disseminated by cooperating agencies accessible to people with

disabilities.

Develop websites as primary resource for supplemental

information for those using computers as well as mobile devices.

Mon. 10:15 – 12:00Caribbean IV


Implementation of NG9-1-1 Civic Location Data Standard Is the usage or implementation of any elements unclear?

What issues are attendees experiencing when trying to implement

the CLDXF standard?

Participants will get an overview of the CLDXF standard including

discussion of differences between CLDXF and the FGDC standard

Facilitators will discuss their experience implementing the standard

and its “pros and cons”

Mon. 10:15 – 12:00Boca I & II


Emergency Incident Data Document (EIDD) Transfer Protocols Review the status of the EIDD ANS

Discuss whether query mechanisms for specific EIDDs should be

supported (All EIDDs related to a specific Incident Tracking ID, all

EIDDs in a geographic area, All EIDDs meeting user specified criteria,

etc.) and which FEs should support the queries.

Review available EIDD transport mechanisms

Mon. 2:15 – 3:00Caribbean III


Texting to 9-1-1 Education

When should we (9-1-1 community) announce text service in our

areas?

How do we educate decision makers/elected officials about interim

text service?

How do we educate the public on which carriers are deployed?

Budgeting for public education – when/how do we budget?



NG9-1-1 Additional Data Associated with a Call, Location or Caller Is there adequate understanding of the information carried within

Additional Call, Caller, and Location, including how they are expected

to be used together and separately?

Is the guidance provided in the Additional Data Standard, i3 LTD, and

IETF/ECRIT documentation sufficient to develop applications that

leverage this standard

Does the standard adequately document the relative priorities of the

proposed Additional Data?

Is the standards migration path understood and acceptable to the

group?Mon. 1:15 – 2:15Boca I & II


Legacy Selective Router Gateway

Provide an overview of the Legacy Selective Router Gateway in terms

of its functions and interfaces, and describe its role in the transition

to an end-state i3 architecture.

Describe the status of the LSRG standards development process.

Discuss any impacts and open issues identified during the standards

development process.

Mon. 1:15 – 2:15Caribbean III


NG9-1-1 GIS Data Requirements

How does the GIS Data Model work for NG9-1-1?

How can it be used in today’s E9-1-1?

What part does it play in a NG9-1-1 setting?

A straw man and framework document will be developed at the

session for updating the NENA 02-014 GIS Data Collection and

Maintenance Standard

Mon. 2:15 – 5:00Boca I & II


ESINet Design for NG9-1-1

Work with ARIN to resolve an issue with multiple AS numbers when

building a large regional or State ESInet.

Modify the current 08-506 INF document into a requirements

document.

Review and modify all measures, metrics and rules as needed.

Metrics such as Latency, Jitter and Packet Loss can be better defined

today than when the document was first written.

Add new sections relating to Microwave, Wireless and other

broadband facilities.Mon. 3:15 – 5:00Caribbean III


National Telecommunicator Training Requirements This session will provide an update on the work being done on

national training guidelines for Telecommunicators.

Attendees will help to validate the training guidance topics and

subtopics.



Request For Proposal Working Group

Review each section accordingly, provide feedback and edits.

Generic topic headings currently being reviewed as related to PSAPs

are Network, CPE, MIS and GIS.

Review proposed delivery timelines, make adjustments as needed.

Mon. 3:15 – 5:00Boca III & IV


Security Certificates Between i3 FE’s and ESInets Provide information on the idea of trusted IP communications

Describe what a typical crypto key exchange looks like

Describe the various methods of encryption

Describe why a PCA is required

Tues. 8:30 – 10:00Caribbean III


Quality Assurance

What is feedback on the standard?

How do we distribute this standard to Public Safety?

How to implement a Q/A program with limited staff and budget?

Familiarize audience with Q/A standard

Present strategies for implementation

Discuss challenges of Q/A in Public Safety communication

Tues. 8:30 – 10:00Caribbean IV


GIS Site Structure / Address Points

What other NENA documents should this be linked to or be linked to it?

How should landmarks factor in to this document?

Confirm where and how should ‘multipoints’ be handled (other

document)?

Should the NG9-1-1 GIS Data Model include an attribute that will

distinguish between point placement ‘type’?

Is one methodology use matrix sufficient?

How should this document be updated over time in conjunction with

other GIS related standards? Tues. 8:30 – 11:00Boca I & II


Local PSAP IP Network Infrastructure and NG9-1-1 What is special about networks used for NG9-1-1?

What current PSAP network practices are incompatible with NG9-1-1?

What NG9-1-1 functions create special dependencies in the

underlying network architecture?



Communication Modalities in NG9-1-1 Environment List different network systems that are common used by individuals.

Identify possible communication modes in each network system.

Recognize needs of callers for using different communication modes.



Protocol for Handling Calls Regarding Human Trafficking Update the current NENA Human Trafficking document



Policy Routing Rules Update

What is in INF-011?

PRRs and procurement of a NG9-1-1 system

PRRs and deployment of a NG9-1-1 system

PRRs and operation of a NG9-1-1 system

What’s next for PRRs?

Tues. 11:00 – 12:00Boca I & II


Mobile Apps - Implications for 9-1-1

What is NENA’s role in educating App developers about 9-1-1?

How can we limit the number of interfaces that need to be supported at the

PSAP?

What are the potential benefits and limitations of routing the information to

intermediary call centers?

Will i3 support these Apps in the long term and how can we make sure that the

apps conform to i3 specification?

What are the security implications of enabling the Apps to communicate directly

with PSAPs and how can we minimize potential security vulnerabilities?

What are the potential operational impacts (SOPs, Guidelines, etc.)?

Is it possible to standardize the contents of existing and future mobile 9-1-1

Apps?



NENA’s NG9-1-1 Industry Collaboration Events What has ICE accomplished in interoperability testing over the last 3 years?

What has and hasn’t been tested?

What is the status of a NENA NG9-1-1 Certification process?



Provisioning & Maintenance of GIS Data to ECRF/LVF Edits to the document, and corresponding notes and responses added to the

comment tracking spreadsheet.

Tues. 1:15 – 3:00Boca I & II


What’s the next version of i3? What is the current status of the i3 standard?

What topics have already been identified for inclusion in a future issue of the

i3 standard?

What other topics should be considered for inclusion in the next version of

the i3 standard?

What anticipated support or development will be required from other Work

Groups?



How will your GIS data be uploaded to the NG9-1-1 System? Is NENA’s documentation on the provisioning process and interface

sufficient?

How far does NENA go with a definition for the SIF?

Does SIF require its own document?

Tues. 3:15 – 5:00Boca I & II


PSAP Operations Committee Standards Review We will look through a list of documents, determine the necessity of the

documents and determine prioritization of document updates.

Is this document still relevant?

Does the document need updating?

How urgent is it that NENA produce an updated document?

Tues. 3:15 – 5:00Boca III & IV


Managing NG9-1-1 – What Could Go Wrong? What are possible failure scenarios?

How will the failures be detected?

How will the failures be fixed?

Wed. 8:30 – 12:00Caribbean V-VII

ndc session overview

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