national qsen conference 2012 tuscon, arizona...laurie acred-natelson, msn, rn, nea,bc interpersonal...

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National QSEN Conference 2012 5/29/2012 1 Maureen Nalle, PhD, RN Laurie Acred-Natelson, MSN, RN, NEA,BC Tuscon, Arizona

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Page 1: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

National QSEN Conference 2012

5/29/2012 1

Maureen Nalle, PhD, RN Laurie Acred-Natelson, MSN, RN, NEA,BC

Tuscon, Arizona

Page 2: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 2

QSEN CORE

CONTENT

QSEN

Undergraduate Competencies

QSEN

Graduate Competencies

BSN

RN -BSN

MSN DNP PhD

Page 3: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 3

• Identification of opportunities for QSEN integration

• Faculty collaboration to develop content and learning activities

• Office Instructional Technology consultation –online applications

• Evaluation of student learning

Page 4: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 4

Barriers Facilitators

Faculty knowledge/skill Content restrictions Clinical vs didactic Response to accreditation vs integration

Faculty knowledge/skill Fluid content Clinical with didactic Accreditation guidelines

Curriculum Integration

Page 5: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

FACULTY CHALLENGE

5/29/2012 5

Faculty development TEAM approach to change Realistic goals What’s already being done? “Early adopters”/ faculty

champions Curricular Resources Early success for students

We can’t teach what we don’t know….

Page 6: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 6

Curriculum Placement

Implement as curricular threads Early curriculum: individual patient Later: teams and systems Advanced courses: complex concepts

o Teamwork and collaboration o Evidence-based practice o Quality improvement o Informatics

~Barton et al, Nov-Dec 2009 Nursing Outlook

Page 7: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

Teamwork and Collaboration

N311 Foundations of Professional Practice

N451Interpersonal Management Skills

N381 Personal Development

SPRING 2011

FALL 2010

FALL 2010

N451Interpersonal Management Skills

FALL 2011

SPRING 2012

N454 Professional Leadership Issues

Quality Improvement

5/29/2012 7

Page 8: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

GROWTH OF NURSING

TRANSITION to the

PROFESSION

LEADING and MANAGING

ISSUES IN DELIVERING

CARE

FALL 2011

Maureen A. Nalle, PhD, RN Laurie Acred-Natelson, MSN, RN, NEA,BC

INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451

5/29/2012 8

N 451 Professional Leadership

Page 9: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

QSEN Clinical Project o Unit demographics o Issue Identification and Impact o Analysis of Issue

• PI tools - FEMA, RCA, PDCA/PDSA o Recommendations for Practice o Group Presentations o Evaluations by Peers and Faculty

Page 10: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 10

Page 11: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN
Page 12: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

Wikipedia,2012

Page 13: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

Web Resources Growth of Nursing Transition to the Profession Leading and Managing Issues in Delivering Care

o www.qsen.org o www.ahrq.gov/index.cfm o www.ihi.org o www.cms.hhs.gov o www.commonwealthfund.org o www.tnaonline.org o www.nursingworld.org o www.tnpatientsafety.com

Page 14: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

Group 1 – DARK BLUE TEAM 11/28

Group 2 – PURPLE TEAM 11/28

Group 3 – GREEN TEAM 11/28

Christine Abercrombie Erin Beaty Amber Baker Evelyn Doak Katherine Clancey Wes Chamblee Joey Ferry Kim Duong Julia Cook Lauren Gregory Ashley Dobbs Natalie Echols Chelsea Johnson Ariel Hargis Tara Harvey Olivia Largent Courtney Jones Hallie King Morgen McAlister Sara Mills Chloe Morgan Brianna Raney Todd Moles Amanda Rutledge Adam Sisko Lindsay Smith Ashley Williams Group 4 – PINK TEAM 11/28 Group 5 – LIGHT BLUE TEAM

11/28 Group 6 – YELLOW TEAM

11/28 Rachel Bales Sarah Brinson Andrea Britton Kirsten Dauterive Jessica Del Vecchio Courtney Carroll Samantha Economos Jennifer Gooch Rachel Delozier Molly Henry Jessica Hickerson Kelsey Horner Heather Knott Jessi Lott Lindsay Mann Paige Meadows Dana Partington Shannon Moberly Lauren Parker Jilliane Sexton Katherine Shrader Jean Sandercock Hannah Wilson Qin Zou

Page 15: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 15

Page 16: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 TEAMWORK & COLLABORATION: Nurse’s Role in Acute Care Mental Health

Page 17: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 17

PATIENT SAFETY: Decreasing Hospital Acquired Infection

Page 18: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

QUALITY OF CARE: Impact of Nurse Fatigue

Page 19: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

Beginning 1

Developing 2

Accomplished 3

Exemplary 4

Score

Unit Issue “State of Affairs”

Impact Statement

Issue Analysis

Leadership Recommendations

Summary

Overall Quality

Presentation Evaluation

Page 20: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 20

…To transform nurse identity to include quality and safety as a core part of what they do… ~www.qsen.org

Bridging the Gap: Education and Practice

Guiding Framework:

Page 21: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

5/29/2012 21

• Identification of faculty learning needs relative to QSEN competencies

• Curriculum assessment– current inclusion of QSEN competencies

• Evaluation of student learning outcomes • Curriculum development -- for additional

QSEN competencies

NEXT STEPS

Page 22: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN

Acknowledgments

FACULTY FIRST GRANTS

Provided by

Instructional Technology Center

University of Tennessee, Knoxville.

For more information:

Maureen A. Nalle, PhD, RN [email protected]

Laurie Acred-Natelson, MSN, RN, NEA

[email protected] 5/29/2012 22

Page 23: National QSEN Conference 2012 Tuscon, Arizona...Laurie Acred-Natelson, MSN, RN, NEA,BC INTERPERSONAL MANAGEMENT SKILLS FOR NURSES N 451 5/29/2012 8 N 451 Professional Leadership QSEN