My Resume - Aug 2016

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UTPAL BARUAHG-406, GIRIDHARI EXECUTIVE PARK, KAALI MANDIR (Near Police Academy)HYDERABAD, TELENGANA 500091utpalbaruah@gmail.comMobile: +91- 9958895708 (India) BRIEF PROFILE

An Airport Professional having proven track records of 23 years working with Government and PPP airports in India and abroad with experience on Airport Operations, Training & Development, Operations Planning and Airport Acquisition (ORAT) aspires for a challenging role. The Profile reflects a rare combination of hands-on working knowledge on NAVAIDS & Aeronautical Communication Services and experience in Terminal Management, AOCC, Airside Planning blended with experience of running an aviation academy with sustainable growth. Career Highlights:

Jan, 2008 Present: Serving GMR Group; presently as Head of GMR Aviation Academy, Hyderabad. Positions served so far are AGM- Operations Planning & Training at Mactan-Cebu International Airport, Philippines, AGM-Business Integration in CEO Office, Airport Duty Manager (Shift In-Charge of IGI Operations), Airside Planning Manager, AOCC Manager & Terminal Manager in DIAL.

Nov 1993 - Dec,2007: a. Feb, 2001 Dec, 2007: Served AAI as Head of Terminal Management with additional responsibilities of Public Grievance Officer and Public Relation Officer at Goa International Airport, Goa.b. Nov, 1993 Feb, 2001: Served AAI in Aeronautical Communication Service as Senior Superintendent (Electronics) handling Air Navigation (NAVAIDS) and Aeronautical Communication Networks (AMSS).


Training & Development Airport Operations Skill development Strategic Planning Presentation Public speaking Airport Transition /ORAT (Operational Readiness and Airport Transfer)Resource Management


3rd Jan, 2008 - Present: GMR Group .a. 1st Dec, 2014 till dateDesignation: Head-GMR Aviation Academy, Hyderabad (Apr 16 till date) Head- GMR Aviation Academy, Delhi (Dec 14 to Mar 16) Responsibilities delivered: Operation and Management of GMR Aviation Academy at Hyderabad to meet the revenue target as per Annual Operating Plan. Creation of new Courses, development of modules and commencement of training Training Need Identification of staff and plan to fill up the skill gaps. Empaneling Subject Matter Experts. Business development of Academy in order to create business avenues.

b. 1st Jun 2014 30th Nov 2014Designation: AGM- Operations Planning & Training, Mactan-Cebu International Airport, Philippines Responsibilities delivered: Planning of ORAT (Operational Readiness & Airport Transfer) for Terminal 1 Recruitment of Operations staff and rolling out Training Plan, development of modules. Leading a team to take over Cebu airport in Philippines from the Government to GMR MEGAWIDE joint venture consortium. Development Standard Operating Procedures in Operations department and related template & formats.

c. 1st Sep, 2011 31st May, 2014Designation: Associate General Manager Business Integration with CEO, DIALResponsibilities delivered: Tracking & Monitoring Airport Operations and supporting CEO to resolve issues for five departments - Operations, Project & Engineering, Information Technology, Quality & Service Delivery and Security & Vigilance. Analyzing Key Performance Indicators of DIAL and monitoring statutory compliances. Following up of critical action points for closure and monitoring Special Projects to improve Operations efficiency.

d. 1st Jun, 2010 31st Aug, 2011Designation: Airport Duty Manager (Shift In-Charge of the Operations)Responsibilities delivered: Managed airport operations at IGI Airport that comprised 10 departments of DIAL and many stakeholders. Ensured achievement of Service Delivery standards. Handled aircraft emergencies and airport emergencies. Ensured achievement of ASQ ratings as per AOP. Ensured effective and optimum Resource allocations.

e. 30th Sep, 2009 31st May, 2010Designation: Manager- Strategic Airside Planning, T3- ORATResponsibilities delivered: Concept development of Apron & Ramp Operations for T3. Prepared Ramp Operating Manual for T3. ORAT Trainer for familiarization. Developed training modules for T3 airside training. Developed aircraft operations simulation at T3 airside.

f. 9th Feb, 2009 29th Sep, 2009Designation: AOCC ManagerResponsibilities delivered: Creation of Airport Communication Desk at AOCC. Development of Operating Concept for T3 AOCC. Development of SOP (Standard Operating Procedures) for different positions. Establishment of connectivity at AOCC for NOTAM, Flight Message and Meteorological reports. Development of MIS formats. Organized training for skill development of AOCC staff.

g. 3rd Jan, 2008 8th Feb, 2009Designation: Terminal ManagerResponsibilities delivered: Transition of Operations from AAI to DIAL at existing terminal T-1A, T-1B and T-2. Terminal Manager leading the shift to achieve service standards of DIAL. Interface with Project team during refurbishment of T-1A and T-2 and installation of Inline Baggage Handling System. Training on In Line Baggage Handling System and Airport Operations. Carried out a project to incept AOCC and further strengthening it at IGI Airport.

22nd Nov, 1993 31st Dec, 2007: Airports Authority of India .

a. 18th Feb, 2001 31st Dec, 2007Designation: Terminal Manager (Goa International Airport)Responsibilities delivered: As OSD to Airport Director, Goa airport As Head of the Department - Terminal Management, Goa International airport along with responsibilities of Public Grievance Officer and Public Relation Officer, Goa airport As Nodal Officer of AAI to IFFI (Int. Film Festival of India)

b. 22nd Nov, 1993 17th Feb, 2001 Designation: Senior Superintendent (Electronics) with Aeronautical Communication Service as CNS EngineerResponsibilities delivered: Serving as Operations & Maintenance Engineer with NAVAIDS -NDB, VOR/DVOR, LOCALIZER, GLIDEPATH, DME and HF/VHF equipment. Worked as Operations Engineer in AMSS, NOTAM CENTER and HFRT Channel.


Introduction of GDC (GMR DIAL Clearance) at IGI Airport for tracking General Aviation movements. Seamless transfer of Operations of Cebu International Airport, Philippines from the government of Philippines to PPP Joint venure - GMR MEGAWIDE CEBU AIRPORT CORPORATION. Highest Customer Satisfaction Index of Goa Airport in the country in 2007. Establishment of AFTN connectivity at AOCC, IGI Airport to receive NOTAM, Flight Messages and Meteorological Reports. Commencement of series of training for AOCC staff entitled Skill development training in 2009EDUCATIONAL QUALIFICATION Graduatein Electronics & Communication Engineeringfrom Indian Institute of Engineering Technology, Madras[AMIE(INDIA)] in 1992 MBA (Operations Management) from Sikkim Manipal University in 2011. Certificate in Computer Maintenance from CEDTI, Tezpur University in 1999 Undergoing PhD at University of Petroleum & Energy Studies, Dehradun (PDC May 2017)

HOBBY & PASSION Public speaking and Learning & Development Visiting Faculty to Frankfinn Institute of Air Hostesses, Goa Branch (June 2006 December 2007) Visiting Faculty to University of Petroleum & Energy Studies, Dehradun (Gurgaon Campus/ Dehradun) on Airport Planning and Management for MBA & BBA students in Aviation Management. Creative & informative writing; Sahitya Academy recognized as young writer in Assamese Language in 2006.


Date of Birth: October 12, 1968 Sex: MALE Nationality: INDIAN Father's Name: HEM BARUAHMarital Status: Married Birth Place: Assam Languages known:ENGLISH, HINDI, BENGALI, ASSAMESE

I hereby declare that the information furnished above is correct to the best of my Knowledge and belief. - Utpal BaruahPage 1 of 3