my most recent project - file · web viewdesign document, instructor/facilitator guide,...

Andrea MacalusoBaltimore, MD 21207 www.thedesigninn.net

Project VitaAndrea has recently received approval from a Federal SSBI (Single Scope

Background Investigation).

My Most Recent Project(Prime contractor: ALEX, Inc.)American Systems Corporation EPIC Transformation Training ProjectSoftware Applications: Attendance Management, Training Management System, User Administration & Communications, and Table Maintenance Course Goals: to teach Federal Investigators, Federal Investigative Managers, Information Systems Branch Administrators, and Super Users at FIS how to use their newly-deployed EPIC enterprise-wide software system to complete background investigations for all Federal employees and contractors. Deliverables: Task Analyses, Design Documents, Complete Reference Guides, Quick Reference Cards, and FAQs for each training course.Additional Responsibilities: 1) Line manager for 3 employees: approved timesheets, conducted performance reviews, and reviewed staff status reports. 2) Developed and reviewed Design Documents for the EPIC Transformation Online Help application. 3) Developed and maintained detailed schedules for each course.

Virtual Classroom Projects(Integrating eLearning and instructor-led course delivery)American Systems Corporation Contract Officer Representative Training CourseCourse Goal: to provide contract officer representatives with the knowledge and skills needed to successfully plan and manage government contracts for the Department of Veterans Affairs.Deliverables: Design Document, Instructor/Facilitator Guide, Participant Guide, Adobe Connect virtual classroom content, and Adobe Connect job aids for instructors.

American Systems Corporation Cost Estimates for Government Projects Training CourseCourse Goal: to provide non-project managers and non-acquisition personnel with the knowledge and skills needed to successfully complete basic project management tasks, including developing a work breakdown structure and a cost estimate (e.g., Independent Government Cost Estimates (IGCEs)). Deliverables: Design Document, Instructor/Facilitator Guide, Participant Guide, Adobe Connect virtual classroom content, and Adobe Connect job aids for instructors.

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http://www.thedesigninn.net/

eLearning ProjectsA.P. Møller - Maersk A/S FACT Global eLearning Curriculum Course Goal: to teach all levels of personnel the concepts associated with their new business processes, including how to use SAP software to complete their job tasks. Instructional Strategy: to provide a blended training solution of approximately 65 hours of eLearning and instructor-led training. Deliverable: Storyboards.

DuPont Corporation Navigating the DuPont Sales Tool Course Goal: to teach DuPont personnel how to navigate their new SAP module, Customer Relations Management (CRM), through the Internet (the portal version). Deliverables: storyboards in English and German, Navigating DuPont Sales Tool navigation eLearning course.

Goodrich Aerostructures SAP Travel Expense Management Course Course Goal: to teach Goodrich personnel about how to submit expense reports using the new SAP system. Deliverables: Storyboards, Graphics, and Software Simulations developed with Adobe Captivate.

Laureate Education, Inc. / University of Liverpool M.S.c. in Clinical Science Curriculum Goal: to provide a foundation for a professional role in commercial and institutional organizations in a wide range of clinical sectors. Courses Completed: Design and Conduct of the Clinical Protocol; Good Clinical Practice in Managing and Monitoring Clinical TrialsDeliverables for all Clinical Science Courses: Course Planner, Media Planner, Scope &.Sequence, Video interviews, the online eCollege course

Laureate Education, Inc. / Walden University B.S. Program in Health Studies Curriculum Goal: to define the concepts of health and wellness with an emphasis on health promotion and disease prevention. Courses Completed: Introduction to Health Promotion; Principles in EpidemiologyInstructional Strategies: 1) for students to conduct field interviews with local health professionals about the applying health principles in their daily work tasks and the role they play in their organization. 2) To provide students video interviews with experts in the health field to increase interest and engagement in course topics as well as understand the real-life applications of the health field.Deliverables for all Health Studies Courses: Course Planner, Media Planner, Scope &.Sequence, Video interviews, the online eCollege course

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Laureate Education, Inc. / Walden University -- M.S. Program in Nursing, Specialization: Nursing Informatics Curriculum Goal: to provide students with foundational knowledge required to practice nursing informatics, with special emphasis on the use decision-support systems to promote safety and quality in patient-centered care. Courses Completed: Informatics in Nursing and Healthcare; Information and Knowledge Management; Supporting Workflow in Healthcare Systems; System Design, Planning, and Evaluation; Project Management: Healthcare Information TechnologyInstructional Strategies: 1) for students to conduct field interviews with local health professionals about the applying health principles in their daily work tasks and the role they play in their organization. 2) to provide students video interviews with experts in the health field to increase interest and engagement in course topics as well as understand the real-life applications of the health field.Deliverables for all Nursing Informatics Courses: Course Planner, Media Planner, Scope &.Sequence, Video interviews, the online eCollege course

Laureate Education, Inc. / Walden University -- M.S. Program in Clinical Research Administration Curriculum Goal: to provide an overarching view of basic research strategies, settings, methods and goals of clinical research from a historical and evolutionary perspective. Courses Completed: Introduction to Clinical Research; Pathophysiological Basis of Clinical Research; Ethical, Legal, and Regulatory Considerations in Clinical Investigations; Design and Conduct of the Clinical Protocol. Good Clinical Practice (GCP) in Managing and Monitoring Clinical Trials; Health Economics and Financial Management in Clinical Research AdministrationDeliverables for all Clinical Research Administration Courses: Course Planner, Media Planner, Scope &.Sequence, Video interviews, the online eCollege course

Maxim Healthcare Services Clearview Staffing Software – Account ManagementCourse Goal: to teach Human Resource Recruiters their new client tracking software, Clearview.Course Deliverable: Captivate eLearning course.

United States Air Force (USAF) Narratives Interviewing Website Course Goal: to teach staff how to write effective professional narratives in order to prepare them for supervisor interviews, which may result in a staff member’s promotions. Instructional Strategy: to design and develop an eLearning program in order to decentralize course delivery. Deliverables: Design Document, an eLearning course.

United States Marine Corps (USMC) Total Force Structure Process Sample WebsiteCourse Goal: to illustrate the reengineered Total Force Structure Process, including process descriptions and downloadable reference documents. Course Deliverable: Design Document, an eLearning course.

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Computer-Based Training ProjectsCalifornia Highway Patrol First-Aid Training Course Goal: to teach basic first-aid training to California policeman. Special Tasks: conducted needs analysis, supervised graphics artists as well as video and audio production, interviewed content experts, and designed and developed scripts. Deliverables: Analysis Report, Design Document, Scripts, Video Specifications, Narrations, and Computer-Based software.

Department of Housing and Urban Development (HUD) PACS/LDRS Training Project Course Goal: to teach HUD managers, supervisors, and executives how to implement the new, federally mandated, employee performance evaluation system. Instructional Strategy: to produce a three-course, blended learning training program that incorporated video vignettes into classroom training. Ms. Macaluso also produced and implemented a teleconference for delivery by the director of HUD. Deliverables: Design Document, Instructor Guide, Participant Guide, Video and Train-The-Trainer Course materials.

The Discovery Channel Discovery Interactive Library Course Goal: to provide secondary school systems with an interactive videodisc program for students and teachers. Instructional Strategy: built the Discovery Interactive Library with an interactive tool to be provided in a learning lab, integrated with a presentation tool for teachers that could be customized with to match the lesson plan. Deliverables: Design Document, Storyboards, Scripts, Video Specifications, Narration, and Evaluation Plan. Accomplishment: Developed a database of objectives derived from national curricula trends.

The Environmental Protection Agency (EPA) PERFORMS Training ProjectCourse Goal: to teach EPA managers, supervisors, and support staff how to implement the new, federally mandated employee performance evaluation system. Instructional Strategies: to provide a four-course training program, including a train-the-trainer course.Deliverables: Design Document, Instructor Guide, Participant Guide, PowerPoint presentation, and Train-The-Trainer course materials.

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Federal Emergency Management Agency (FEMA)Radiological Response Team Refresher Training Course Goal: to teach radiological responders teams how to effectively respond to radioactive incidents.Instructional Strategy: to create remedial computer-based training in FEMA’s Independent Study curriculum. Cumulative interactive scenarios provided practice and final assessment. Successful completion was tracked and maintained for each student. Scenario: Students were asked to locate a lost radiological source and were required to choose an appropriate radiation detection instrument, read the instrument while scanning the room, and choose the object that contained the source. Special Tasks: Managed the work of six people, including instructional designers, programmers, and support personnelDeliverables: Design Document, Storyboards, CD-ROM Interactive Training Program.

Federal Highway Administration (FHWA) CORSIM Project Course Goal: to teach transportation professionals how to use a software program, CORSIM, that simulated changes in road structure and conditions. Instructional Strategy: to provide interactive scenarios using the software to teach the software and its applications in road design. Designed script format, storyboards, and coached development team. Special Tasks: Also worked with graphic artists to develop software interface; built the course software template. Deliverables: Design Document, Storyboards, Software Template, Computer-Based Training software.

Johns Hopkins University Clinical Research Educational Workshops Sidney Kimmel Comprehensive Cancer Center (SKCCC), Clinical Research OfficeCourse Goals: 1) to provide experienced Oncology research staff (principal investigators, research nurses, and data managers) with workshops to update their knowledge of regulatory guidelines and best practices. 2) to provide a viable opportunity for experienced research staff to obtain continuing education credits. Special Tasks: Publicized sessions, provided motivation for attendance, tracked student participation, arranged for continuing-education credits toward certification.

Johns Hopkins University Clinical Research Educational Workshops Sidney Kimmel Comprehensive Cancer Center (SKCCC), Clinical Research OfficeCourse Goals: 1) to provide a weekly course for new data managers and research nurses with practical information to effectively perform their daily research tasks. 2) to provide a viable opportunity for new research staff to obtain continuing education credits. Special Tasks: arranged for continuing education credits to be awarded to participants, designed course materials, developed course materials, developed course schedule, made session arrangements with course instructors, publicized session with emails, website posting, and electronic bulletin board posting, and tracked participant attendance. Deliverables: Clinical Research Orientation Course materials, PowerPoint presentations

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Naval School of Health Sciences Chemical, Biological, and Radiological Treatments TrainingCourse Goal: to prepare medical personnel to effectively respond to biological, chemical, and radiological warfare incidents. Instructional Strategy: to develop a computer-based training program that employed gaming strategies that mapped to criteria-referenced tests. Deliverables: Design Document (developed with another ISD), Computer-Based Training software.

United States Air Force (USAF) COVERTRAIN Project (also an mLearning project)Course Goal: to consolidate the entire Air Force engineering computer-based curriculum and publications for student distribution and course administration. Instructional Strategy: Converted existing course materials and publications to the DVDs, tracked student performance for curriculum administrators and students. Student learning path was downloadable to a Palm Pilot, which was provided to the students by the USAF. Deliverables: Analysis Report, Design Document, Storyboards, DVD-ROM, Palm Pilot software. Special Tasks: Worked closely with content experts and supervised instructional designers, media specialists, and programmers

United States Census Bureau Windows 2000 Training ProjectCourse Goal: to teach Census field interviews how to use their Windows laptops containing Census-developed software applications while conducting their interviews. Instructional Strategy: to provide computer simulations for usersDeliverables: Design Document, Storyboards, Lesson Plan, Instructor Guides, and Participant Guides.

University of Maryland, University College The Nuclear Science Engineering Project (NSEP)Background: After the Three Mile Island incident in Pennsylvania, the Nuclear Regulatory Commission (NRC) determined that their operators needed thorough understanding of nuclear engineering in order avoid a nuclear disaster in the future. The NRC partnered with Control Data Corporation and the University of Maryland to create one of the first computer-based training curricula.Curriculum Goal: to provide nuclear power plant operators with an advanced nuclear engineering degree. Some Courses in the Curriculum: to provide nuclear power plant operators with an advanced nuclear engineering degree. Instructional Strategy: to designed and developed a nine-course curriculum using the PLATO authoring system. Ms. Macaluso supervised programmers and graphic artists. Deliverables: Design Document, Storyboards, Computer-Based Training Software. Accomplishments: 1) Resolved issues with difficult subject matter expert. 2) This was among the first computer-based distance-delivery curriculums. 3) Student mastery was tracked and evaluated with an elaborate computer-managed evaluation routine, which PLATO supported. 4) Designed a generic subroutine to guide the student through each step of complex thermodynamic calculations.

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Classroom Training ProjectsAlcoa Corporation Team Management and Quality Improvement Training Course Goal: to improve team management and quality improvement to Alcoa personnel. Deliverables: Design Document, Instructor Guide, and Student Guide.

American Red Cross WordPerfect 5.1 and WordPerfect Office Training Course Goal: to teach Red Cross personnel WordPerfect 5.1 and WordPerfect Office. Deliverables: Design Document, Instructor Guide, and Student Guide.

Corning Cable Systems SAP Order to Cash courses & SAP Plan-to-Produce Cable coursesCourse Goal: to train the new business processes tasks associated with their new SAP installation.Deliverables: Job Task Analysis, Storyboards, Instructor Guide, and Student Guide, and Captivate software demonstrations and simulations.

Exxon Corporation Exxon Office Equipment Training Course Goal: to teach Exxon employees how to use Exxon’s dedicated word processor. Deliverables: Training Manuals, Formative Evaluation Report.

Habitat for Humanity New Homeowner EducationCourse Goal: to teach new Habitat homeowners the fundamentals of homeownership, including tools for successful home ownership. Deliverables: PowerPoint presentations.

Financial Management Service (FMS) Present Value Accounting Course Course Goal: to teach government accountants to accurately record and report direct loan, guaranteed loan, and liquidating fund activity for their agencies. Deliverables: Analysis Report, Design Documents, Instructor Guide, Participant Guide, PowerPoint Presentation, and Evaluation Report. Accomplishment: provided content where few experts were available. Present value accounting is only used in the Federal government.

Financial Management Service (FMS) Accrual World Training Course Course Goal: to teach government accountants, auditors, and accounting managers to accurately conduct accrual accounting procedures for their government agency. Deliverables: Analysis Report, Design Documents, Instructor Guide, Participant Guide, PowerPoint Presentation, and Evaluation Report.

IBM Displaywriter User Training Course and Documentation Course Goals: 1) to teach first-time users to use it within a week. 2) to provide a desktop reference for experienced users.

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Deliverables: Analysis Report, Design Document, Week-One Training Guide, Reference Manual. Accomplishment: the training program won an award for being among the first to effectively use information mapping in the development of training and reference manuals.

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United States Coast Guard Human Factors Training Course Course Goal: to teach vessel inspectors how to identify human factor deficiencies. Special Tasks: developed a database of government human-factors regulations. Deliverables: Analysis Report, Design Documents, Instructor Guide, Participant Guide, PowerPoint Presentation, Evaluation Report.

United States Internal Revenue Service (IRS) Pre-Award Procurement for Program Personnel Course Goal: to teach IRS managers the general pre-award procurement process. Deliverables: Analysis Report, Design Document, Instructor Guide, Participant Guide, Powerpoint Presentation, Evaluation Report.

United States Internal Revenue Service (IRS) Writing Statements of Work Courses Course Goal: to teach Department of Treasury technical personnel how to write statements of work for computer-related and noncomputer-related goods and services, respectively.Deliverables: Analysis Report, Design Documents, Instructor Guide, Participant Guide, PowerPoint presentation, Evaluation Report.

United States Job Corp Sexual Harassment Training Course Goal: to teach Job Corp instructors how to handle sexual harassment between instructors, students as well as between students and instructors. Deliverables: Design Documents, Instructor Guide, Participant Guide, PowerPoint presentation, Evaluation Report.

United States Department of State Antiterrorism Countermeasures Training Course Goal: to provide training for foreign nationals to increase their skills in counterterrorism measures. Instructional Strategy: to provide an interactive 7-course curriculum, containing classroom exercises and extensive field exercises. Special Tasks: interviewed high-level counterterrorist managers to create realistic scenarios and supervised designers, graphic artists, and support personnel. Deliverables: Analysis Report (Job Task Analysis), Curriculum Design Document, Instructor Guide, Participant Guide, PowerPoint presentation, Evaluation Report.

United States Department of State Mitigating Prison Inmate Radicalization Course Goal: to teach prison administrators and managers how to mitigate terrorist radicalization of inmates. Course delivered in the US and partner nations.Instructional Strategy: to provide case studies and realistic scenarios that build throughout the course, conceptual models associated with radicalization, highly-interactive training activities, and a capstone activity that requires participants to write a Plan of Action for mitigating inmate radicalization in their prison.Deliverables: Design Document, Instructor Guide, Participant Guide, Powerpoint Presentation, Handouts, Evaluation Report.

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University of Maryland, University College Open University Courses Course Goal: to convert standard University curriculum to self-study guides for distance delivery.Sample Course Offerings: Alcohol in American Society, Family Violence in American Society, The Middle East, and Fundamental Mathematical Concepts. Deliverables: Design Documents, Instructor Guide, Participant Guide, PowerPoint presentation.

Wang Laboratories Desktop Publishing TrainingCourse Goal: to teach students of a continuing education school to learn the Wang word processor. Deliverables: Instructor guide, Training Manual, Evaluation Report.

Technical Writing / Performance Support ProjectsAll of the previous training courses involved technical writing. However, the following projects were designed to provide the user with reference information rather than provide staff training. Federal Emergency Management Agency (FEMA) Human Services (HS) Training Project Course Goal: to provide data and corresponding analysis concerning the overall performance outcomes of their training programs.Deliverables: Analysis Report, Survey Instruments, Evaluation Report.

Federal Emergency Management Agency (FEMA) Desk Guide for Hiring InstructorsCourse Goal: to create a reference document to assist Treasury personnel officers when hiring instructors.Deliverables: Desktop Reference Guide.

General Dynamics User Documentation for Medicare’s Software SystemCourse Goal: to provide Medicare employees with up-to-date documentation of the VMS software system, which is used to complete the payment process for Medicare beneficiaries.Deliverables: VMS User Manuals in MSWord and PDF format.

Health Care Financing Administration Training Performance Survey Project(Now the Center for Medicaid Services)Course Goal: to orient HS Branch Chiefs and Individual Assistance Officers (IAOs) to function more effectively when responding to disasters. Instructional Strategy: created a reference manual that could be used during the classroom training and in the field during a disaster.

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Deliverables: Design Document, Instructor Guide, Participant Guide.

Johns Hopkins University - Sidney Kimmel Comprehensive Cancer Center (SKCCC), Clinical Research Office (CRO) Clinical Research Office Website Course Goal: to provide a continuous improvement resource for Oncology research and administrative staff that allows them to accurately and efficiently perform their daily tasks. Tasks: website design and content, as well as website administration and maintenance.

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