CURRICULUM VITAE

MUHAMMED SHAREEF MKE-mail:mshareef24@gmail.comMobile:+919995745507, +918762733060Home:+91494-2469635

Objective

To apply my education and management skills in a position with a growing firm and obtain a challenging position that will allow me to expand upon my education and continue to accumulate knowledge.

Summary

I currently work as an Associate Accountant at “Tax MPM Accounting Consultancy” in Malappuram, Kerala from December 04, 2014.

I worked in a Business Process Outsourcing Company “24[7] INC. PVT. LTD” for ‘Citibank North America process’ as Financial Associate in Bangalore, Karnataka and also worked as an Associate Accountant at “Al- Safa Hospital” Malappuram, Kerala.

Good work ethics with excellent communication and interpersonal skills.

Academic Credential

Master of Commerce (M-Com) Awaiting result

Madurai Kamaraj University, Tamil Nadu(Correspondence)

Bachelor of Commerce (B-Com) 2008 – 2011 University of Bangalore, Karnataka

Higher Secondary (Commerce Computer)

2007- 2008Oriental Higher Secondary School Tirurangadi,

Malappuram, Kerala (Board of Higher Secondary Kerala)

SSLC 2006 Government Higher Secondary School Tirurangadi, Malappuram, Kerala

Skills & Assets:

Computer Skills:

Microsoft Office (Access, Outlook, Word, Excel & Power point). Lotus Notes, Eclipse & Sawgrass (Banking software). Tally ERP 9, Quick Books & Peach Tree (Accounting software).

Professional Accounting Training: (Certified Professional in Foreign Accounting-CPFA)

Successfully completed training in both Manual and Computerized Accounting from The Institute of Professional Accountant (IPA) Kozhikode an ISO 9001- 2008 Certified Accountants Training Institute.

Work Exposure:

Writing up of books and finalization of accounts of Trading, Manufacturing and Service Industries including construction companies, hospitals, educational institutions etc.

Generation of various Accounting Reports including Bank Reconciliation Statement, Ageing Analysis, Income & Expenditure Statement etc..

Maintenance of various registers like Purchase Register, Sales Register, Journal Register, Debit Note and Credit Note Registers, Cheque Registers etc..

Generation of Management Information System (MIS) Report in Microsoft Excel

Specialization in Inventory Management, Inventory Vouchers, Valuation etc..

Working Knowledge in Tax Management including filing of Returns (VAT, Service Tax, Income Tax, TDS etc.)

Revenue Account and Balance Sheet Analysis, Ratio Analysis, Cash Flow- Fund Flow management

Other relevant works associated with Book Keeping.

Strengths: Good at working individually as well as in team.

Good interpersonal skills.

Inquisitive to learn and explore.

Good Communication Skills.

Total Work Experience: 3-4 years

Successfully completed a project work titled ‘Maintenance and Finalization of Accounts of Service line Organization’ at Stepping Stone Accounting Consultancy Kozhikode, Kerala from August 14, 2010 to December 07, 2010.

I worked as an Associate Accountant at “Al- Safa Hospital” Malappuram, Kerala from June 01, 2011 to March 05, 2012.

I worked in a Business Process Outsourcing Company “24/7 Inc. Pvt. Ltd” (www.247-inc.com) for Citibank North America as Financial Associate from March 08, 2012 to December 04, 2014.

[24]7 delivers customer engagement software and services that make it simple for customers to interact with companies through the web, mobile, chat, social, and phone.

[24]7 has been revolutionizing customer service and sales for over a decade. In 2000, the company was a pioneer in the contact center business and this experience provided invaluable perspectives about consumers and how they interact with companies. [24]7 is headquartered in Campbell, California, with R&D centers in California and Bangalore, India and sales offices in the US, UK and Australia. The company has contact centers in India, the Philippines, Guatemala, and Nicaragua.

Responsibilities:

Reply to secure mails and chat with Citibank U.S customers. Provide information about the bank’s new services and products like; Consumer Deposit

Accounts, Credit Cards, Personal Loan and Mortgages etc. Trouble shooting technical issues online Stop payments on the Credit/Debit Cards, Checks & other payments per clients request Placing investigation &correcting bank errors Assisting newly joined Financial Associates in the process (on the job training member) Member of the Escalations team

About Company (24/7 Inc. Pvt. Ltd)

Job Description (Citibank U.S.A)

Notable Achievements:

• Promoted as a Subject Matter Expert (SME)

• Secured Top performer and highest productivity awards for excellent performance in the process.

• The best quality award for the chat and mail in the process

Extra-Curricular Activities:

I did complete two year program in the National Service Scheme (under the Government of Kerala) during the period from 2005 to 2007. I had participated in the activities of the National Service Scheme at Oriental Higher Secondary School Tirurangadi, Malappuram, Kerala.

Personal Details :

Name : Muhammed Shareef MKDate of Birth : 24th April 1989Marital Status : SingleMother’s Name : FathimaFather’s Name : IbrahimkuttyLanguages Known : English, Hindi, Tamil and MalayalamPassport Number : K1299162Permanent Address : Manakkadavath (House)

Pantharangadi (P.O), Tirurangadi (Via)Malappuram (Dist), 676306-PIN, Kerala

Hobbies : Playing Cricket& Foot Ball.Listening to music Reading Books

DECLARATION:

I hereby declare that the above furnished information is correct to the best of my knowledge.

Place: Date: (Muhammed Shareef MK)