mwlug keynote 9 aug2017 - ibm collaboration - ed brill

IBM Collaboration Solutions:Vision and Strategy August, 2017

1

Ed BrillVice PresidentIBM Collaborations Solutions

® 2017 IBM Collaboration Solutions

Digital businesses are disrupting industries and professions.

lack agility, flexibility, and a digital mindset

are vulnerable to disruption within three years

have challenges with innovation

69%

72%

80%

The CapGemini Digital Transformation Institute, March/April 2017

The CapGemini Digital Transformation Institute, March/April 2017

Harvard Business Review Analytics Study 2016 and IBM


In this era of digital business, collaboration is evolvingOur way of working has to change dramatically

WAVE 1:Productivity • Enterprise Social Networks

• File Sharing• Chat and Messaging

• Culture• Institutional knowledge• Social graph, bots and

machine learning

• Desktop • Email • Conferencing

WAVE 2:Engagement

WAVE 3:Intelligence


$37billion

is lost every year to unproductive meetings (1/3rd) annually.

Journal of Occupational and Organizational Psychology, 86, 457-476.

93%or marketers

surveyed said “Agile” helped them improve speed to market (ideas, products and campaigns).

Matrix Marketing, 2016

26%lack execution

The problem isn’t that companies lack good ideas … but the transition from R&D to the business unit is terrible (16%) or needs serious work (26%)

HBR, 2017

$588billion

According to Basex research, interruptionscost the U.S. economy $588 billion a year ... Jeopardizing profits.”

Too many tools -context switching

A lag in digital transformation is costing organizations


This era of digital transformation will be defined by the velocity of innovation, decision-making and problem solving.

“We must work faster...we are going from a culture of typing and texting to a culture of conversations and talking.”- Inhi Cho SuhGeneral Manager, IBM Collaboration Solutions

Our Five Guiding Principles: 1. Make every conversation count2. Create sparks, combine expertise

with insight 3. Guide to better outcomes 4. Create focus, reduce noise5. Empower the citizen developer


To accelerate digital transformation, organizations need

Conversation

Cognitive

Content

Cloud

Choice

CognitiveCollaboration Platform


What could this mean for organizations?

Single, unified

environments

Outcome focused

solutions

Agile apps to aid team

velocity

Intelligent assistants


Cognitive Collaboration Platform - Integrated Workflow and Bots

WorkSolutions

• Packaged, custom or embedded “snap-ins” for third party ISV ecosystems • Understands context, and the language of professions and industries

Work ServicesPlatform

• Workflow and Bots at the core • Low-code App Dev and flexible templates • Access to Watson Cognitive APIs• Over 300 connectors, including Domino

MicroServices

• Over 20 Micro Services built on Open Source innovation and standards • Composable and accessible via any solution or API• Industry Standard – Docker container support provides maximum flexibility

Ecosystem Data


Work the way you want

Our solutions run on our public cloud, your dedicated cloud, private cloud, or in hybrid cloud scenarios*. You should control where your data lives.*

Your cloud and your data

Our solutions are optimized for digital business with continuous delivery, engaging end-to-end experiences, and value that will keep you coming back for more.

Easy to try, deploy, and grow

Always up-to-date

Your solutions should understand the way you work and the language of your profession. They should be easily tailored to meet any need by you.

*Watson services available on public and dedicated cloud.


We offer a continuum of solutions

WAVE 1:Productivity

• Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,

Aveedo, Panagenda)

• Connections Engagement Center• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)

WAVE 2:Engagement • Watson Workspace

• Connections "Pink"• Microservices, bots,

machine learning

WAVE 3:Intelligence



WAVE 1:Productivity • Connections Engagement Center

• Connections• Box and Box Relay workflow• Integration (FEB, SharePoint, Slack ..)

• Watson Workspace• Connections "Pink"• Microservices, bots,

machine learning • Email• Conferencing/Cisco• Domino as a Service “Dockerization"• Modernization (Sapho, Darwino,

Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

IBM Verse Mobile







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Conferencing / Cisco







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Connections Engagement Center







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Connections Communities







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Connections Re-theming







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Live Grid







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Watson Workspace Personal Assistant







Aveedo, Panagenda)

WAVE 2:Engagement

WAVE 3:Intelligence

Watson Work Services


Cognitive Collaboration Platform - Integrated Workflow and Bots

Ecosystem Data

Work ServicesPlatform

Content APIsManage and Share Content

• Sites & Pages

• Content Engine• Files• Meta data

Workflow APIsCoordinate Actions

of Users/Roles

Cognitive APIsUnderstand Business

Conversation

Integration APIsActions for Applications

• Manage Task

• Content Engine• Manage Templates• Assign Roles

• Detect Intent

• Learn Business Dialect• Identify Topics• Summarization & Personalization

• Bind on Focus

• Webhooks• OpenWhisk• Targeted App Messages

MicroServices

Profile

Photos

Viewer

Note Taking

Content Engine

Forms

LiveGrid

Engagement

Bots

Task

WorkflowDef

CogFoucs

Chat

Transscript

Search

Webhooks

PushMQTT

Email Notification

Groups/Spaces

Cognitive Prioritization

Push Notification iOS/Android

WorkSolutions

Work Apps Work Bots Work SpacesConversation

Spaces & Channels Content

Sites & PagesVirtual Team

MembersWorkflow

Forms & Grids

* High level concept slide, omissions in services and API’s are due to space limitations only.


Collaboration Solutions Roadmap – 2H-2017Work Apps

• Notes FP 9

• Box Relay

Work Spaces

• Connections Engagement Center - On Premises , hybrid

• Watson Workspace

Email

• Notes FP 9

• VOP 1.0.2

Available

Work Apps

• Notes FP 8

• Domino As A Service (DaaS) –ISSC managed service

Q3 – 2017 Q4 – 2017 2018

Work Apps

• Connections “Live Grid”

• Notes FP 10

Work Spaces

• Cisco + Connections Cloud

• Connections 6.0

• Connections Files and Box –On-Premises and SaaS

Email

• Notes FP 8

• VOP 1.0.1

• Verse cloud mail delegation

Email

• Notes FP 10

• VOP 1.0.3

Work Spaces

• Connections ”Pink” - Hybrid Cloud

• Engagement Center - SaaS

• Watson Workspace and Work Services continuous delivery


Get more from collaborative problem solving. IBM can help.

Focus on your largest business opportunities

Identify needs

Become a digital first culture, one collaborative initiative at a time.

Build Value at Every Step

Try our Collaborative Problem Solving “Easy Button” approach

Start Today


Thank you!

mwlug keynote 9 aug2017 - ibm collaboration - ed brill

Technology