museums and the web at the cleveland museum of art

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Inside Gallery One Museums and the Web at the Cleveland Museum of Art

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In September of 2013, Museums and the Web hosted a "Deep Dive" workshop at the Cleveland Museum of Art's Gallery One. The two day workshop was a focused presentation on a single groundbreaking project in the museum technology field. This is my presentation for the Indianapolis Museum of Art Research Forum.

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Page 1: Museums and the Web at the Cleveland Museum of Art

Inside Gallery One

Museums and the Web at the

Cleveland Museum of Art

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Project Facts

• Large scale and ambition

• Appetite for taking chances

• Ten million dollar budget

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Project Goals• Create a nexus of interpretation, learning, and audience

development

• Build audiences—including families, youth, school groups, and occasional visitors—by providing a fun and engaging environment for visitors with all levels of knowledge about art

• Highlight featured artworks in a visitor-centered and -layered interpretive manner, thereby bringing those artworks to the Greater Cleveland community and the world.

• Propel visitors into the primary galleries with greater enthusiasm, understanding, and excitement about the collection

• Develop and galvanize visitor interest, bringing visitors back to the museum again and again

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The Beacon

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Studio Play

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Studio Play

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Studio Play

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The Lenses

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The Collection Wall

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ArtLens App

Download the ArtLens iPad App from the iTunes store.

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ArtLens App

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Workshops

“Everyone I met, from the Director on down, was able to talk knowledgeably about the project. It was clear how much of a museum-wide endeavor Gallery One was, and that may be it’s greatest accomplishment.”

- Ed Rodley,

Associate Director of Integrated Media at Peabody Essex Museum

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Designing for Immersive Experience

• Boil down to basics. Keep focus on the objects. What? How? Why?

• Not all visitors want to look at objects in the same way.

• Different types of immersion. Wanderer one day, seeker another.

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Developing Rich Content for Mobile Experiences

• Most users are in Northeast Ohio

• Many international users will never visit the physical building.

• For international users, ArtLens is the CMA

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The Collection Wall: The Road to Digital Capture

• Digitization push piggybacks on expansion/renovation of CMA beginning in 2003

• Anything that gets reinstalled gets re-digitized

• Yields consistent images of the permanent collection, ideal for use in a unified presentation layer

• Digitization is just one example of a more practical facet without which something like Gallery One wouldn’t be possible--metadata, inventory, good data

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Content Managment, Content on Demand

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Evaluating Digital Technologies

• Usability tests of all interactives

• Observations

• Skype conversations with offsite users of ArtLens (qualitative)

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What Worked, What Didn’t

• On time

• On budget

• On target

• Fun, playful, memorable

• Technical issues

• Offsite usage?

• Are visitors interacting and then going to take a closer look at the artworks?

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Future

• Gallery One transforming the role of digital media in 21st century museum practice.

• Will influence the institution and field for years to come.

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Thank You