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icTracker V5.4 Project Management, Bug Tracking, and Task Management Software IC Soft, Inc.

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Page 1: MS Powerpoint

icTracker V5.4

Project Management, Bug Tracking, and Task Management Software

IC Soft, Inc.

Page 2: MS Powerpoint

04/09/23icTracker V5.4 2IC Soft, Inc.

Agenda

About icTracker Total Solutions

Main Features in icTracker What’s Next for icTracker Summary

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04/09/23icTracker V5.4 3IC Soft, Inc.

About icTracker

It was originally designed and developed as a bug-tracking tool for software developers (something better than bug tracking excel spreadsheet for our corporate clients), icTracker soon proved to be useful for all kinds of information sharing, version tracking, and task management.

icTracker lets work groups define their common activities using a simple but powerful project/task/problem model.

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04/09/23icTracker V5.4 4IC Soft, Inc.

Total Solutions

Web-based Project Management Ease of Use Security and Access Rights Department-Centric Project Management Project-Oriented Bug Tracking and Task

Management Software Effective Communication Tool Customization Scalability Easy Administration

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04/09/23icTracker V5.4 5IC Soft, Inc.

Web-based Project Management Once installed on your web server, our software is

accessible from any browser anywhere. Any employee with access to a browser can easily learn to use the application.

No client software to distribute. Typical three-tier application architecture with

browser client, web server, and database server. Supports both Intranet and internet installation.

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04/09/23icTracker V5.4 6IC Soft, Inc.

Ease of Use

Structure, navigation, naming are simple, consistent, and sensible that most users can master the program in about an hour.

Easy administration Easy reporting of your projects, problems (bugs),

and tasks in the Microsoft excel format. Personalized experience

Customize your icTracker preferences such as background images, e-mail notification, description text sizes, and view filtering.

Our interface is continually improving, thanks to feedback we get from users.

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04/09/23icTracker V5.4 7IC Soft, Inc.

Security and Access Rights

Provides an option to enforce Project Level security. If Project Level Security is enforced, icTracker offers three basic security

levels: Administrator, Project Manager, and Normal User. Administrator. Administrators are entitled to create and maintain

Departments, Personnel records, icTracker application parameters such as Priority code, Project Type, Status (project, task, sub-task, problem), and Category.

Project Manager. The project manager has full control of projects. Normal User. Normal users are entitled to create and maintain Tasks,

Sub-tasks, Problems within their assigned projects. If Project Level Security is not enforced, icTracker offers two basic security

levels: Administrator and Normal User. Administrator (same as above). Normal User. Normal users are allowed to create and maintain projects

within their assigned departments.

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04/09/23icTracker V5.4 8IC Soft, Inc.

icTracker is organized into Departments, Projects, Tasks, and Problems (Bugs).

The icTracker administrator is responsible for defining and maintaining Departments, for managing user accounts, and for assigning users to the staff of particular departments.

Each icTracker user operates within a department. Ability to define a department as private or public. Ability to assign a user to multiple departments.

Department-centric Project Management

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04/09/23icTracker V5.4 9IC Soft, Inc.

A Project is a goal-oriented activity performed by one or more members of a Department.

Every icTracker User (if Project Level Security is not enforced) is entitled to originate a Project within his or her Department.

Every icTracker User is entitled to originate a Task or a Problem (Bug) within his or her assigned Project.

Every icTracker User is entitled to attach Notes, Documents, or Sites to Projects, to Tasks, or to Problems and accessed from all Summary View screens.

Project-Oriented Bug Tracking and Task Management

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04/09/23icTracker V5.4 10IC Soft, Inc.

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04/09/23icTracker V5.4 11IC Soft, Inc.

See Project Graph by Task Status and Task Assigned is

available on the Project Summary Tab

View completed task(s)

Project Detail - Project Summary Tab

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04/09/23icTracker V5.4 12IC Soft, Inc.

Effective Communication Tool icTracker is good at helping you keep track of

people, projects, tasks, processes, bugs, versions, emails, files of just about any kind.

Ability to send emails to your project team members and allow you to view email traces.

icTracker assures that all project members are in a communication loop. With automatic email notification, advance query features,

and excel reports, everyone on the team (developers, technical writers, testers, users, and project managers) are aware of outstanding problems and tasks that are assigned to them and require attention.

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04/09/23icTracker V5.4 13IC Soft, Inc.

Email to project team members is click away.

View Email

icTracker Effective Communication (Email)

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04/09/23icTracker V5.4 14IC Soft, Inc.

Customization

Define your own fields (up to 10 custom fields) for projects, tasks, and problems.

User defined field attributes (text or combo, field length, field display labels, etc).

Ability to define a set of custom field value choices.

Ability to disable or filter out predefined custom fields.

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04/09/23icTracker V5.4 15IC Soft, Inc.

The easy-to-administer custom fields feature of icTracker lets workgroups design application forms ideally suited to their own process, schedule, communication, and reporting needs. For each application category (Project, Task, and Problem) icTracker provides ten pre-defined custom fields that can be modified to suit user needs.

Working with Custom Fields in icTracker

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04/09/23icTracker V5.4 16IC Soft, Inc.

Scalability

Any organization with up to couple hundred users will function much more efficiently with icTracker on its intranet. In general, icTracker is just as big as your database.

icTracker uses the standard relational databases such as Microsoft SQL Server to store its data.

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04/09/23icTracker V5.4 17IC Soft, Inc.

Easy Administration

The icTracker administrator uses simple, persistently accessible tools to perform two kinds of tasks, application specific, and department specific.

Application-level tasks embed your company’s own vocabulary, processes, and workflow patterns in icTracker. They customize the tool.

Department-level tasks include the creation of departments and the management of department assets (people and documents). These tasks put the tool to work.

Easy-to-use Web-based Administration screens are click away to maintain departments, users, the icTracker application profile and other parameters.

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04/09/23icTracker V5.4 18IC Soft, Inc.

All administrative functions are performed using these links on the Administration Menu which is accessible from Admin toolbar menu.

icTracker Administration Menu

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04/09/23icTracker V5.4 19IC Soft, Inc.

What’s Next for icTracker Define Project Types by Department. Filtering out Project Statuses in Project

Summary View. Additional Summary graphs Better Reporting Personalized, Customized Queries Project Calendar

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04/09/23icTracker V5.4 20IC Soft, Inc.

SUMMARY

icTracker is easy-to-use, easy-to-administer. It is developed and maintained by IC Soft staff that care about quality software and good customer service.

We are committed to continuously improve icTracker for our customers.

For more information, or to contact IC Soft directly, visit the icTracker home page at

http://www-ic-soft.com/products/ictracker.htm. E-mail at: [email protected], or [email protected] Post your questions at our contact page at:

http://www.ic-soft.com/index-4.html

Demo Site available at http://ictracker.ic-soft.com.