motorola penang

Download Motorola Penang

Post on 18-Nov-2014

1.616 views

Category:

Documents

3 download

Embed Size (px)

TRANSCRIPT

Motorola-PenangGroup Four

Thursday, May 7, 2009

1

Motorola Inc.

Global Communications Leader Communication solutions allow People, Businesses and Governments to be more connected and more mobile. Strong focus on Innovation

2

Thursday, May 7, 2009

2

2008 Net Sales

Thursday, May 7, 2009

3

Motorolas Businesses / Product Lines

Thursday, May 7, 2009

4

Motorola in Malaysia

Technoplex, Penang

Customer Solution Centre Cyberplex, Penang

Penang

Kuala Lumpur

Tropicana, Kuala Lumpur

Thursday, May 7, 2009

5

The Case Who is S.K. Ko?

Malaysian Chinese Has earned her stripes:

First female engineer at Intel Penang Systems-engineer at IBM Joined Motorola in 1982 as MIS Group Leader Promoted to Managing Director in November 1990

Believes in the philosophy of staying calm and that the chief should have a heart

Thursday, May 7, 2009

6

The Case Kos Vision 2000

To be Asias Design and Production Center for products with real value-added engineering content low-technology

products complex systems products Grow revenue of $380 Million $1 Billion Reduce employee size from 2820 1500 Workforce transformation

Five key focus areas in order to get there: External

Relations Management Development Manufacturing and Administrative Technologies Participative Management Process Technical Skills DevelopmentThursday, May 7, 2009 7

Question 1What are some of the unique challenges Ko faces as a woman manager?

8

Thursday, May 7, 2009

8

Q1. What are some of the unique challenges Ko faces as a woman manager?

Ko is managing a Multi-ethnic workforce with different perspectives on Female Leadership

Women have traditionally been in productionoperator / production-supervisory roles only Men were the ones dominating the Managerial and Engineering positions Challenges further compounded by the fact that the IT/Communications industry is largely male dominated9

Thursday, May 7, 2009

9

Q1: What are some of the challenges Ko faces as a woman manager? (contd)

Ko needs to reconcile both her Paternal and Maternal Roles in getting Motorola Penang to the future

Example:

Relentless push for Performance Metrics vs. Participative Management Process (Carrot or Stick?)

Thursday, May 7, 2009

10

Question 2How much employee empowerment is the right amount?

Thursday, May 7, 2009

11

Q2. How much Employee Empowerment is the right amount?

Overall Objective of Employee Empowerment in Motorola Penang:

Thursday, May 7, 2009

12

Q2. How much Employee Empowerment is the right amount? (contd)

Motorola Penangs Empowerment Initiatives:

Thursday, May 7, 2009

13

Q2. How much Employee Empowerment is the right amount? (contd)

From the various Initiatives and Critical Success Factors discussed, the amount of empowerment to grant depends on:

Thursday, May 7, 2009

14

Question 3Is it always possible to use training to change employee behaviors and attitudes?

Thursday, May 7, 2009

15

Q3. Is it always possible to use Training to change Employee Behaviors / Attitudes?

Yes. Training can be used to bring about required changes in Employee Behaviors / Attitudes. How?

Thursday, May 7, 2009

16

Q3. Is it always possible to use Training to change Employee Behaviors / Attitudes? (contd)

HoweverTraining alone may not sustain required changes in behaviors / attitudes All levers (HR Activities) in the Integrated HRM system need to also be put in place, e.g.

Performance Management Metrics that are tied to Pay, Rewards and Performance Ratings Empowerment Initiatives that encourage commitment and pride in work Promotion Systems

In addition, various interlinked HR activities can only do so much.alot depends on the Employee

Thursday, May 7, 2009

17

Question 4What skills will be required of factory workers like these in order to keep their jobs?

Thursday, May 7, 2009

18

Q4. What skills will be required of factory workers like these in order to keep their jobs?

In order to keep their jobs, workers need to upgrade their skill sets to the next level

To meet KSAOs for the position

Skills required should be outlined in the training roadmaps for each job category >95%

of employees get 40 hours of training per year Target to complete within 5 yearsThursday, May 7, 2009 19

KSAOs-Training Roadmap

Thursday, May 7, 2009

20

Thursday, May 7, 2009

21

Motorola bags award for developing knowledge workers

http://www.investpenang.gov.my/ ournews.php?news_id=245

Thursday, May 7, 2009

22

Question 5What can Ko do to keep her factory competitive?

Thursday, May 7, 2009

23

Q5. What can Ko do to keep her factory competitive?

Thursday, May 7, 2009

24

Exhibit 8 Kos Vision

Thursday, May 7, 2009

25

Motorola Human Capital Plan

Thursday, May 7, 2009

26

Question 6Do companies and managers have to resign themselves to the idea of transportable factories?

Thursday, May 7, 2009

27

Q6. Do we resign ourselves to the idea of Transportable factories?

Why are factories transported in the first place?Cost reasons (lower labor costs / more government incentives offshore) Talent (required talent / skill-sets is more available elsewhere)

How then to counter the risk of transportable factories? Key is Differentiation:

Thursday, May 7, 2009

28

Q6. Do we resign ourselves to the idea of Transportable factories? (contd)

How then to counter the risk of transportable factories? Key is Differentiation:

Conclusion : Factories in terms of physical infrastructure may be transportable, but Skill and Talent is not

when staff build on their capabilities / skills, this helps ensure their Long-Term Employability

Thursday, May 7, 2009

29

Motorola To Invest RM350 Million Over The Next Few Years

http://www.investpenang.gov.my/ new_main.php? news_id=619&start=0&category_id=&parent _id=&arcyear=&arcmonth=

Thursday, May 7, 2009

30

Why do this case?

The vertical alignment of HRM system to the Companys External and Organisational environment

Technology and cultural differences and impact on HR activities

Examples of Employee Training and Development Programs, e.g. in Motorola:

Thursday, May 7, 2009

31

What is she doing now?

http://www.get-ed.com/english/about_gem/ introduction.htm

Thursday, May 7, 2009

32

Thank You

33

Thursday, May 7, 2009

33